PNB Credit Card Customer Care No. 1800 180 2345

Organization: 
Toll free Number(s): 
  • 1800 180 2345 (Customer support)
  • 1800 572 9500 (To check reward point balance)
All India Number(s): 
  • 0120-4616 200 (For queries)

IVRS Menu

1800 180 2345
  • Press 1 : To apply for a PNB credit card.
  • Press 2 : To know your Application Status.
  • Press 3 : If you are an existing customer.
  • Press 4 : To connect with customer care executive.
  • Press 0 : To repeat the Menu.

Emails

  • creditcardpnb [at] pnb [dot] co [dot] in (Credit card queries)
  • support [at] pnbrewardz [dot] com (Reward point balance)

SMS Services

Send sms to 7092200200

Sr No. Service Name SMS
1 To activate
a Card
ACTIV<space>last 6 digits of Card No.<space><DOB in ddmmyyyy>
2 Deactivate
Card
DEACTIV<space><last 6 digits of Card No.><space><DOB in ddmmyyyy>
3 To Generate
PIN
CARDPIN<space><lat 6 digits of Card No.><space><DOB in ddmmyyyy>
4 Mini
Statement
CCBAL<space><last 6 digits of Card No.><space><MMYY month and year of which, statement requires>
5 Block/Hotlist
Card
HOT<space><Card's last 6 digit No.>

Grievance Redressal Cell

Sh. Pavan Prakash (Chief Manager),
Punjab National Bank,
Grievance Redressal Cell
Credit Card Processing Centre,
Ground Floor C-24, Sector 58, Noida Uttar Pradesh 201301.
Helpline: 0120-4478925 / 8826204600
E-mail: creditcardho [at] pnb [dot] co [dot] in

Postal Address

Punjab National Bank,
Credit Card Processing Centre,
C-24, Sector 58, Noida Uttar Pradesh 201301.

Comments

xxx

Sir
My credit card has been debited by some one for Rs 30000/- & Rs 10000/- on date at 12.25 PM & 12.26 PM
and both transactions are lying as un-cleared.
I have hot listed my card at the toll free number.
Please help me to recover my amount.
Thanks
B K Agarwal

Excess charges in my credit card statement

Good evening, I am existing credit card customer and having Pnb MetLife policy holder for the last 5 year also my salary credit onto PNB account. I am having fully confident and happy to have company with PNB.But in my credit card you have billed huge amount on many charges around with in small amounts .I request you kindly deduct Rs.4500 less in statement.I don't continue,I want pay full amount onetime.