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PNB Credit Card Customer Care No. 1800 180 2345
Updated on Tuesday, 19 November 2024 - 5:21pm
Organization:
PNB Credit Cards Toll free Number(s):
- 1800 180 2345 (For Customer Support, 24*7)
- 1800 572 9500 (To check reward point balance)
All India Number(s):
- 0120-4616 200 (For Queries, 24*7)
Website:
Official Website IVRS Menu : 1800 180 2345
- Press 1 : To apply for a PNB credit card.
- Press 2 : To know your Application Status.
- Press 3 : If you are an existing customer.
- Press 9 : To connect with customer care executive.
- Press 0 : To repeat the Menu.
Emails
- creditcardpnb [at] pnb [dot] co [dot] in (Credit card queries)
- support [at] pnbrewardz [dot] com (Reward point balance)
Install App
Important Link
SMS Services
- Send SMS to 7092200200
| Sr No. | Service Name | SMS |
|---|---|---|
| 1 | To activate a Card |
ACTIV <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy> |
| 2 | Deactivate Card |
DEACTIV <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy> |
| 3 | Card Hotlisting | HOT <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy> |
| 4 | Card PIN Generation | CARDPIN <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy> |
| 5 | Mini Statement | CCBAL <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy> |
Auto Debit Request Process
- You can request for Auto Debit via email at creditcardpnb [at] pnb [dot] co [dot] in or by filling this Auto Debit Request Form or you can visit
Address: Punjab National Bank,
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan, Near Metro
Station Rajendra Place, New Delhi-110008
Grievance Redressal
Level 1:
- If you have any query/complaint then firstly you have to call 18001802345 or email at creditcardpnb [at] pnb [dot] co [dot] in, support [at] pnbrewardz [dot] com
Leve 2:
- If your query is not resolved then you can contact at follwoing details:
Contact No.: 0120-4478925, 0120-4616200, 8826204600
Email: creditcardho [at] pnb [dot] co [dot] in
Adress:Credit Card Processing Centre,
Ground Floor C-24, Sector 58,
Noida Uttar Pradesh 201301.
Level 3:
- If you have query related to disputed transactions then, you have to email at creditcarddispute [at] pnb [dot] co [dot] in
- If you have query about NPA related issues you have to email at ccdnpa [at] pnb [dot] co [dot] in
Level 4:
- You can also lodge your complaint online through CMS Portal.
Address
Punjab National Bank,
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan, Near Metro
Station Rajendra Place, New Delhi-110008
Parent Article:
Comments
xxx
Sir
My credit card has been debited by some one for Rs 30000/- & Rs 10000/- on date at 12.25 PM & 12.26 PM
and both transactions are lying as un-cleared.
I have hot listed my card at the toll free number.
Please help me to recover my amount.
Thanks
B K Agarwal
Excess charges in my credit card statement
Good evening, I am existing credit card customer and having Pnb MetLife policy holder for the last 5 year also my salary credit onto PNB account. I am having fully confident and happy to have company with PNB.But in my credit card you have billed huge amount on many charges around with in small amounts .I request you kindly deduct Rs.4500 less in statement.I don't continue,I want pay full amount onetime.