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RailTel Corporation of India Limited Contact No.
Updated on Tuesday, 3 October 2023 - 9:36am
Email
Toll free Number(s):
- 1800 117 245 (For RailTel NOC)
- 1800 103 9139 (For RailWire)
All India Number(s):
- 011-2290 0600 (For Contact Support)
Website:
Official Website IVRS Menu 1800 117 245 (RailTel NOC)
Select Your Prefered Langauge Press(1.English/2.Hindi)
- Press 1: For FBNS and internet services
- Press 2: For least line services
- Press 3: For telepresence services
- Press 4: For data central services
IVRS Menu 1800 103 9139 (RailWire)
Select Your Prefered Langauge Press(1.English/2.Hindi)
- Press 1: For RailWire Broad Band
- Press 2: For Railway Station Wifi
- info [at] railtelindia [dot] com (For any information on Products and Services)
Install App
Important Link
Management Contact Emails
| S.No. | Designation | Contact Details |
|---|---|---|
| 1 | Chairman And Managing Director |
Sh. Sanjai Kumar cmdrailtel [at] railtelindia [dot] com |
| 2 | DF | Shri V Rama Manohara Rao ramamanohar [at] railtelindia [dot] com |
| 3 | DPOM | Sh. Manoj Tandon manoj [dot] tandon [at] railtelindia [dot] com |
| 4 | Executive Director (Infrastructure) |
Sh. Suresh Kumar suresh [at] railtelindia [dot] com |
| 5 | General Manager (NTP) |
Sh. Harish Pawaria pawaria [at] railtelindia [dot] com |
| 6 | Executive Director (Finance) |
Sh.Harish Chandra Batra batrahc [at] railtelindia [dot] com |
| 7 | Executive Director (Railway Project) |
Sh. Jagdeep Singh jagdeep [at] railtelindia [dot] com |
| 8 | Executive Director (EB) |
Sh. Parag Kumar Goyal parag [at] railtelindia [dot] com |
| 9 | General Manager (Finance) |
Madhulika Pathak madhulika [at] railtelindia [dot] com |
| 10 | General Manager (Marketing) |
Sh. Rabi Andrew rabiandrew [at] railtelindia [dot] com |
| 11 | General Manager (Operations) |
Sh. Sahitya Kumar Gupta sahitya [dot] kgupta [at] railtelindia [dot] com |
| 12 | Executive Director (Corporate Co-Ordination) (Addl. Charge) |
Sh. Parag Kumar Goyal parag [at] railtelindia [dot] com |
| 13 | General Manager (Admin, CC & Security) |
Mrs. Ruchira Chatterjee ruchirachatterjee [at] railtelindia [dot] com |
| 14 | Executive Director (Finance) |
Smt Sunita Singh sunita [dot] singh [at] railtelindia [dot] com |
| 15 | CS & Addl. General Manager (Law) |
Sh.Jasmeet Singh Marwah jsmarwah [at] railtelindia [dot] com |
Regional Offices Contacts
| S. No. | Region | Contact Details |
|---|---|---|
| Eastern Region | ||
| 1 | Kolkata (Regional Office) | RailTel Corporation of India Ltd. Eastern Region, 19th Floor, Aurora Waterfront Building, Plot no. 34/1, Block -GN, Sector - V, Salt Lake City, Kolkata -700091, West Bengal. Telefax: 033-44041499 |
| 2 | Bhubaneswar (Territory Office) | RailTel, 1st Floor, Annex Building, B Block, RailVihar, Chandrashekharpur, Bhubaneswar -751023 |
| 3 | Guwahati (Territory Office) | RailTel, 3rd Floor,Ramanand Tower(Federal Bank Building,Opposite Hotel Nandan), G S Road, Palton Bazzar, Guwahati-781007, Assam |
| 4 | Patna (Territory Office) | RailTel, 2nd Floor, Telecom Hub, Patna, Near Rri Building, Karbigahia End Of Patna Jn , Pin-800001,Bihar |
| 5 | Ranchi (Territory Office) | RailTel, Opposite Ranchi Railway Station, P.O - Chutia, Ranchi, Jharkhand 834001 |
| 6 | Raipur (Territory Office) | RailTel, Wireless Colony, Old MW Building, SEC Railway, Bilaspur, Chhattisgarh 495004 |
| 7 | NJP (Territory Office) | RailTel, Telecom Complex, Beside Siliguri Junction, RPF Thana, P.O.-Pradhanagar, Dist: Darjeeling, West Bengal 734013 |
| Northern Region | ||
| 8 | New Delhi (Regional Office) | 6th Floor, IIIrd Block, Delhi Technology Park, Shastri Park, Delhi-110053 011-22185933, 011-22185934 Fax: 011-22185978 |
| 9 | Chandigarh (Territory Office) | Microwave Complex, Railway Telephone Exchange Railway Station, Chandigarh - 160102 |
| 10 | Lucknow (Territory Office) | Railtel, Exchange Building, 1st Floor, DRM Office, NE Railway, Ashok Marg, Hazratganj, Lucknow-226001 |
| 11 | Jaipur (Territory Office) | Microwave Tower Complex , Railway Colony |
| 12 | Prayagraj | 2nd floor, Microwave building, Microwave tower campus, behind DRM office, smith road, prayagraj- 211001 |
| 13 | NCR Territory | Northern Railway Microwave Complex, 2 nd Floor Thompson Road Railway Colony, near New Delhi Railway Station, New Delhi - 110002. |
| 14 | Delhi (Regional Office) | 6th Floor, 3rd Block, Delhi Technology Park, Shastri Park, Delhi-110053 |
| 15 | CNOC/NOC (New Delhi) | 6th Floor, Block III, Delhi IT Park,Shastri Park, New Delhi-110053 011-22185933, 011-22185934 Fax: 011-22185978 |
| Southern Region | ||
| 16 | Hyderabad (Regional Office) | 1-10-39 to 44, 6A, 6th Floor, Gumidelli Towers, Begumpet Airport Road, Opp. Shoppers Stop, Hyderabad- 500 016 040-27788000 Fax: 040-27820682 |
| 17 | Chennai (Territory Office) | No. 275E, 4th Floor, E.V.R. Periyar High Road, Office of the Chief Administrative Office, Southern Railway, Egmore, Chennai - 600008 044-26481271 Fax: 044-26481272 |
| 18 | Bangalore (Territory Office) | RailTel, , 6/1, 12th Main, Vasanth Nagar, Opp mount Carmel College gate 1 Road, Bangalore - 560052 |
| 19 | Ernakulam (Territory Office) | 1st Floor, Eastern Entry Tower, Ernakulam South Railway Station, Kochi - 682016. |
| 20 | Vijaywada (Territory Office) | RailTel, 3rd floor, Microwave station, DRM Compound, SCR, Vijayawada- 520001 |
| Western Region | ||
| 21 | Mumbai (Regional Office) | RailTel, Western Railway Microwave Complex, Senapati Bapat Marg, Mahalakshmi, Mumbai-400013 022-24923907 Fax: 022-24923913 |
| 22 | Bhopal (Territory Office) | RailTel, Plot No. 17, 1st Floor, Near Shahpura Thana, E-8 Extension,Raghunath Nagar, Bhopal( Madhya Pradesh ) Pin 462039 0755-2428644 |
| 23 | Ahmedabad (Territory Office) | 15th Floor, GIFT Tower-1, Road-5, Zone- 5C,GIFT City, Gandhinagar, Gujarat-382355. 01242714000 |
| 24 | Nagpur (Territory Office) | RailTel, 417,418 - 3rd Floor, SEC Rly DRM Office, Kingway, Nagpur 440001 |
Regional Offices Management Contacts
| S.No. | Name | Designation | Contact Information |
|---|---|---|---|
| Eastern Region | |||
| 1 | Shri Zakir Hussain Siddiqui | RGM/Eastern Region | zakir [dot] siddiqui [at] railtelindia [dot] com |
| 2 | Shri Maneesh Kaushal | General Manager/ Mktg | maneeshk [at] railtelindia [dot] com |
| 3 | Shri Vivek Porwal | General Manager/ Marketing (Railwire) | vivek [dot] porwal [at] railtelindia [dot] com |
| 4 | Shri Ritendu Maity | Addl. General Manager/Project | ritendumaiti [at] railtelindia [dot] com |
| 5 | Shri Sudhakar Behera | Additional general Manager (Territory Manager)/Bhubaneswar |
sudhakar [dot] behera [at] railtelindia [dot] com |
| 6 | Shri Sukanta Khan | Addl. General Manager/ Finance | skhan [at] railtelindia [dot] com |
| 7 | Shri Prakash Ratray | Joint General Manager (Territory Manager)/Guwahati |
prakash [dot] ratray [at] railtelindia [dot] com |
| 8 | Shri Amitabh Dam | Joint General Manager/Projects | amitabh [at] railtelindia [dot] com |
| 9 | Shri Ghanashyam Singh | Joint General Manager/Projectsl | ghanashyam [dot] singh [at] railtelindia [dot] com |
| 10 | Shri Niraj Kumar Singh | Joint General Manager (Territory Manager)/Kolkata |
singhnk [at] railtelindia [dot] com |
| 11 | Shri Sanjeev Kumar Dogra | Deputy General Manager/OandA/Bilaspur | sanjeevkumar [at] railtelindia [dot] com |
| 12 | Shri Sanjay Kumar Jain | Dy. General Manager/Finance | sanjayjain [at] railtelindia [dot] com |
| 13 | Shri Vijay Kumar | Deputy General Manager (Territory Manager)/Patna |
vijaykumar [at] railtelindia [dot] com |
| 14 | Shri Ashish Soni | Deputy General Manager (Territory Manager)/Ranchi |
ashishsoni [at] railtelindia [dot] com |
| 15 | Mrs Susmita Sarkar | Dy. General Manager / Projects | susmita [at] railtelindia [dot] com |
| 16 | Shri Sanjiv Kumar | Dy. General Manager / OandM | sanjeevkumar [at] railtelindia [dot] com |
| 17 | Shri Abhishek Mani | Dy. General Manager / Mktg | abhishekmani [at] railtelindia [dot] com |
| 18 | Shri Pradeep Kumar | Dy. General Manager / Projects | pradeepkumar [at] railtelindia [dot] com |
| 19 | Shri Arbind Kumar | Dy. General Manager / OandM | arbindk [at] railtelindia [dot] com |
| 20 | Mrs Usha Akhouri | Dy. General Manager / OandM | urakhouri [at] railtelindia [dot] com |
| Northern Region | |||
| 21 | Mrs. VijayLaxmi Kaushik | Executive Director/ General Admin | vijaylaxmi [at] railtelindia [dot] com |
| 22 | Shri R.P.Chandel | General Manager and TM/ Jaipur | chandelrp95 [at] railtelindia [dot] com |
| 23 | Shri Dipu Shyam | General Manager and TM/ Lucknow | d [dot] shyam1998 [at] railtelindia [dot] com |
| 24 | Shri P Lal | General Manager/Projects | plal [dot] rdso [at] railtelindia [dot] com |
| 25 | Shri Aditya Mangal | General Manager/Tech/ NR/ RCIL | aditya [dot] mangal [at] railtelindia [dot] com |
| 26 | Shri. Ashwani Kumar | Addl. GM and TM/ Delhi NCR | ashwani{dot}kumar [at] railtelindia [dot] com |
| 27 | Shri Pushpender Kumar | Joint General Manager and TM/ CDG | pushpenderkumar [at] railtelindia [dot] com |
| 28 | Shri Dharmendra Kumar | Joint General Manager/NOC | dharmendrak [at] railtelindia [dot] com |
| 29 | Shri Kumar Rahul Joshi | Joint General Manager/NTP | rahul [at] railtelindia [dot] com |
| 30 | Shri Rajender Kumar Mehra | Joint General Manager/Finance | rkmehra [at] railtelindia [dot] com |
| 31 | Shri Deepak Kumar | Dy. General Manager and TM/ Prayagraj | deepak [at] railtelindia [dot] com |
| 32 | Shri Sachinder Kumar | Dy. General Manager/HR | sachinderkumar [at] railtelindia [dot] com |
| 33 | Shri Hemant Yadav | Dy. General Manager/Mktg./Jaipur | hemantyadav [at] railtelindia [dot] com |
| 34 | Shri Vineet Kushwaha | Dy. General Manager/Mktg. / Lucknow | vkushwaha [at] railtelindia [dot] com |
| 35 | Shri Ravi Shankar Goriyan | Dy. General Manager and TM / Delhi | ravishankar [dot] goriyan [at] railtelindia [dot] com |
| 36 | Shri Shyam Sunder Jeph Meena | Dy. General Manager/Jodhpur | ssjeph [at] railtelindia [dot] com |
| 37 | Shri Dharminder Kumar | Dy. General Manager/OandM | dharminder [at] railtelindia [dot] com |
| 38 | Shri Hariraj Singh | Dy. General Manager/Implementation | hrsingh [at] railtelindia [dot] com |
| 39 | Shri Nagendra Singh | Dy. General Manager/Tech | nagendrasingh101 [at] railtelindia [dot] com |
| 40 | Shri Arya Vrat Sharma | Dy. General Manager/Mktg. | aryavrat [at] railtelindia [dot] com |
| 41 | Mrs Priti singh | Dy. General Manager/Tech | priti [at] railtelindia [dot] com |
| 42 | Shri Anand Swaroop Srivastava | Dy. General Manager/OandM | anandsrivastava [at] railtelindia [dot] com |
| 43 | Shri Vikas Singh | Dy. General Manager/Jammu | vikas [at] railtelindia [dot] com |
| 44 | Shri Bharat Kaushal | Dy. General Manager/MPLS/NOC | bharat [at] railtelindia [dot] com |
| 45 | Mrs Neha Agarwal | Dy. General Manager/Finance | neha [at] railtelindia [dot] com |
| Southern Region | |||
| 46 | Shri K. Manohar Raja | Executive Director/Southern Region | kmr [at] railtelindia [dot] com |
| 47 | Shri. Ashutosh Vasant | General Manager/Bangalore | ashutosh [dot] vasant [at] railtelindia [dot] com |
| 48 | Shri Yashpal Singh Tomar | Group General Manager/Project and O and M/ Secunderabad |
yaspal [dot] tomar [at] railtelindia [dot] com |
| 49 | Mrs. Pratibha Devendra Yadav | General Manager/General Admin/Chennai | pratibha [at] railtelindia [dot] com |
| 50 | Shri Shailendra singh | General Manager/General Admin/Secundrabad | shailendra [dot] singh [at] railtelindia [dot] com |
| 51 | Shri Srinivas.M (Vasu) | General Manager/ SB | vasu [at] railtelindia [dot] com |
| 52 | Shri Anoop Jose A | TM/Joint General Manager/ERS | anoop [at] railtelindia [dot] com |
| 53 | Shri Kumar Kalyan Sundaram | TM/Joint General Manager/SBC | kumar [at] railtelindia [dot] com |
| 54 | Shri Pydimukkala V Kumar | Joint General Manager/ Marketing | vikrantk [at] railtelindia [dot] com |
| 55 | Shri Jiban Kumar Mishra | Joint General Manager/OandM | jkmishra [at] railtelindia [dot] com |
| 56 | Shri M Pazhanivelan | Dy. General Manager/Projects,OandM | pazhani [at] railtelindia [dot] com |
| 57 | Shri Muralikrishna Muvvala | Dy.General Manager/Projects | mmuralikrishna [at] railtelindia [dot] com |
| 58 | Shri Sanjeeva Kumar | Dy.General Manager/DC | sanjeeva [at] railtelindia [dot] com |
| 59 | Shri Alluri Siva Prasad | Dy.General Manager/NOC | asprao [at] railtelindia [dot] com |
| 60 | Shri Ravi Kumar | Dy.General Manager/Projects | ravi [dot] verma [at] railtelindia [dot] com |
| 61 | Shri Nirav Shashikant Vaghela | Dy.General Manager/Mktg | niravvaghela [at] railtelindia [dot] com |
| 62 | Shri Shailendra Dusa | Dy.General Manager/Tech-Mktg | sdusa [at] railtelindia [dot] com |
| 63 | Shri G Sri Rangasai | Dy. General Manager/Finance | grangasai [at] railtelindia [dot] com |
| Western Region | |||
| 64 | Shri Vinod Kumar Agarwal | Executive Director / Western Region | vinod [dot] agarwal [at] railtelindia [dot] com |
| 65 | Shri Pavan Bhargava | Group General Manager/NOFN and Territory Manager/Bhopal |
pavan [at] railtelindia [dot] com |
| 66 | Shri Ravi kant Prasad | General Manager-Territory Manager/Mumbai |
ravi [at] railtelindia [dot] com |
| 67 | Doctor Sharad Sharma | General Manager/Projects and Territory Manager/Ahmedabad |
sharad [dot] sharma [at] railtelindia [dot] com |
| 68 | Shri Santosh Parage | General Manager/Marketing | santosh [dot] parage [at] railtelindia [dot] com |
| 69 | Shri M.P. Chaturvedi | Additional General Manager- Territory Manager/Nagpur |
mpc [at] railtelindia [dot] com |
| 70 | Shri Ankit Saraf | Additional General Manager/ O and M/Bhopal |
ankit [dot] saraf [at] railtelindia [dot] com |
| 71 | Shri N.T. Joshi | Joint General Manager/Finance | ntjoshi [at] railtelindia [dot] com |
| 72 | Shri Rajendra Malakar | Joint General Manager/FandI and NOC | rajendra [dot] malakar [at] railtelindia [dot] com |
| 73 | Shri Mikhil Karekar | Joint General Manager/Projects | mikhilkarekar [at] railtelindia [dot] com |
| 74 | Shri Girish Kekre | Deputy General Manager/Mumbai | girishkekre [at] railtelindia [dot] com |
| 75 | Shri Anand Kumar | Deputy General Manager/Marketing/Bhopal | anandnkn [at] railtelindia [dot] com |
| 76 | Shri S.A. Nabar | Dy. General Manager/Finance | s [dot] nabar [at] railtelindia [dot] com |
| 77 | Shri Satyendra Mahobiya | Deputy General Manager/Pune | s [dot] mahobiya [at] railtelindia [dot] com |
| 78 | Shri Mukesh Rathore | Deputy General Manager/Ahmedabad | mukesh [at] railtelindia [dot] com |
| 79 | Shri Angad Prasad Yadav | Deputy General Manager/OandM | angadprasad [at] railtelindia [dot] com |
| 80 | Shri Hitesh Darji | Deputy General Manager/NOFN | h [dot] darji [at] railtelindia [dot] com |
| 81 | Shri Mandeep Sahni | Deputy General Manager/PandA | mandeepsahni [at] railtelindia [dot] com |
| 82 | Shri Viplov Nath Mishra | Deputy General Manager/Marketing/Mumbai | viplovmishra [at] railtelindia [dot] com |
Network Operating Center (NOC) Contacts
| S.No. | Center Location | Contact No. | Other Helpdesk No.s | Address |
|---|---|---|---|---|
| For query/complaints regarding Data Network (MPLS/NGN) | ||||
| 1 | New Delhi-CNOC |
Toll Free: 1800117245(BSNL/MTNL) |
011-23230345, 011-23230380, 011-65358542 |
3rd Floor, Microwave Complex, Thomson Road, New Delhi-110002 |
| For query/complaints regarding Transmission Network (SDH) | ||||
| 2 | New Delhi-NOC | Tel: 011-23236402, 011-64729465, Fax: 011-23233027 noc [dot] delhi [at] railtelindia [dot] com helpdesk [dot] delhi [at] railtelindia [dot] com |
011-23236406, 011-64729465 |
RailTel Corporation of India Ltd. 3rd Floor, Microwave Complex, Thomson Road, New Delhi-110002 |
| 3 | Kolkata-NOC |
Tel: 033-22138653, 033-22138654 noc [dot] kol [at] railtelindia [dot] com |
-- | 14, Strand Road, Kolkata-1 |
| 4 | Secundrabad-NOC | Toll Free: 18004252979 Mobile: 9866247960, 9701300091 nocsc [at] railtelindia [dot] com |
-- | RailTel Corporation of India Ltd. 2nd Floor,B-Block,Railway Nilyan, South Central railway Hqr. Secundrabad-500071 |
| 5 | Mumbai-NOC | noc [dot] mumbai [at] railtelindia [dot] com | 022-24950004, 022-24950008, 022-24950023, 022-24950028, 9004444153 |
1st floor, Wester Railway MW complex Senapati Bapat Marg Mahalaxmi Mumbai, |
Vigilance Contact Details
Dr. Chandramani Sharma
Chief Vigilance Officer
Email: cvo [at] railtelindia [dot] com
Office Address:- RailTel Corporation of India Ltd.,
Plate-A, Floor 6th, Office Block-2, East Kidwai
Nagar, New Delhi - 110023
Telephone: 011-22900600
Fax: 011-22900699
Other Contact Details
| S.No. | Department | |
|---|---|---|
| 1 | RailWire broadband | railwire [at] co [dot] in |
| 2 | Expansion to International Market | globalmarketing [at] railtel [dot] in (For make an Enquiry) |
Right To Information (RTI) Contacts
| S.No. | Officers | Contact Details |
|---|---|---|
| 1 | Central Public Information Officer (Cpio) |
Mr. J.S. Marwah CS and Addl. GM/Law 011-22900600 Fax: 011-22900699 jsmarwah [at] railtelindia [dot] com |
| 2 | Appellate Authority/Officer | Ms. Ruchira Chatterjee General Manager/Vigilance (Addl. Charge-Admin and Security)/CO 011-22900600 Fax: 011-22900699 ruchirachatterjee [at] railtelindia [dot] com |
| 3 | Assistant Public Information Officer (Apio) |
Mr. Saransh Bajaj Senior Manager/Legal 011-22900600 Fax: 011-22900699 saransh [at] railtelindia [dot] com |
| 4 | Nodal Officer | Ms. Rashmi Singh Sr. Manager/P and A 011-22900600 Fax: 011-22900699 rashmi [dot] singh [at] railtelindia [dot] com |
Registered/ Corporate Office
RailTel Corporation of India Limited.
Plate-A, 6th Floor, Office Block Tower-2,
East Kidwai Nagar, New Delhi-110023
Fax: 011-22900699
Comments
Railwire network issue for last 20 days
Respected sir please help me sir