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Razorpay Customer Care No. 1800 123 1272

Updated on Monday, 4 December 2023 - 4:54pm
Organization: 
Toll free Number(s): 
  • 1800 123 1272 (For Contact, Mon-Fri, 9am-6pm)
Website: 
Official Website

Important Link

Grievance Related To Payments

Level 1

  • You can contact through support center with the company to submit your complaint either in writing, through email or over post/courier.
    • To,
      The Nodal Officer
      Razorpay Software Private Limited
      Address: No. 22, 1st Floor, SJR Cyber,
      Laskar-Hosur Road, Adugodi, Bangalore- 560030
  • You can also fill this form to raise your query.

After raising a complaint in this manner provided above, then you shall receive acknowledgement and customer. Reference Number of having received the complaint, within 24 hours. Resolution of the complaint will take within 2 working days of the receipt of complaint.

Level 2

  • If you did not receive any response, within the given time period of 10 business days after lodging the complaint, then you can approach to the ‘Assistant Nodal Officer’
    • Assistant Nodal Officer
      Razorpay Software Private Limited
      Address: No. 22, 1st Floor, Sjr Cyber, Laskar-hosur Road,
      Adugodi, Bangalore- 560030

Level 3

  • If you did not receive any response, within the given time period of 30 business days, then you can contact to the Nodal Officer.
    Email: Nodal-Officer [at] Razorpay [dot] Com
    Address: Razorpay Software Private Limited,
    No. 22, 1St Floor, Sjr Cyber, Laskar-Hosur
    Road, Adugodi, Bangalore- 560030

Grievance Redressal For Razaorpay POS

Offices Contacts

Sr.No. City Name Address
1 Bangalore (HQ) 1st Floor, SJR Cyber, 22,
Laskar Hosur Road, Adugodi,
Bangalore, Karnataka - 560030
2 Mumbai 6.37, 6th Floor, 91 Springboard,
Ackruti Trade Centre, Rd No. 7, Kondivita,
Andheri (E), Mumbai, Maharashtra - 400069
3 Delhi CoWrks, Tower A, Paras Twin Tower, 
Sector 54, Golf Course Road,
Gurugram, Haryana - 122002

Registered Office

Razorpay Software Private Limited,
1st Floor, SJR Cyber, 22 Laskar Hosur
Road, Adugodi, Bengaluru, 560030, Karnataka, India

Social Sites

Comments

Mon, 27/07/2020 - 11:36am — Kishan kumar (not verified)

Complaint

499 paise bhi le liye mera kaam bhi nhi kiya or mai kuchh nhi jaanta mere paise bapas hona chahiye

Sun, 23/08/2020 - 9:27am — Shahjahan kadri (not verified)

Refund my money

I want to refund my money

Mon, 11/05/2020 - 3:56pm — Anas (not verified)

Drone order

MEne ek drone camera order kiya tha kl na to sir uski abhi tk koi tracking id aaye na he paise refund aa ye he 400 rupee he sirrr

Mon, 16/03/2020 - 4:37pm — Jyoti singh (not verified)

Regarding my refund

Sir I did not get my refund of rs 410 on IRCTC ticket plz return it as soon as possible

Mon, 09/03/2020 - 1:02pm — Anonymous (not verified)

No response

Such a waste ! Not responding to our mail and not answering to the customer call. Guys don't trust these people, they won't respond to u. They with held our money since 2 months and they not responding. Better use another online payment services

Fri, 06/03/2020 - 1:19pm — Anonymous (not verified)

What happen sir my payment

What happen sir my payment not done

Mon, 07/12/2020 - 8:06pm — Sharfeena (not verified)

refund of payment

I have transferred 800 rs through CLUBFMOUS...I want refund of my payment because I found it to be fraud website
.

Thu, 20/02/2020 - 12:36pm — Anonymous (not verified)

Please refund my money Rs

Please refund my money Rs 2096 transaction I'd HDF3B49AECBEB3442A59FAF7DF2070CD9D5

Mon, 20/01/2020 - 11:01am — Ashish kumarnonymous (not verified)

Razorpay.com

Refund nhi aya hai

Mon, 20/01/2020 - 11:00am — Aashish kumarnonymous (not verified)

Www.razorpay.com

399not received refund nhi aya hai

Tue, 14/01/2020 - 2:31pm — Manish Sangma (not verified)

Birth Certificate

Sir i hope you will help me.
Sir i applied Birth Certificate and it happen by mistakely and the balance got deducted from my UPI account. So Sir please i want helped from you and refund back to my account
I will be very Thankfull if you help me.

Mon, 13/01/2020 - 12:31pm — MD SARFARAZ (not verified)

Debited money in my account but not refund

Sir Maine IRCTC se ticket book Kiya tha paise kat gyee lekin book nhi hua hai paise return kab hoga refund immediately or de sir

Sun, 09/02/2020 - 10:42pm — Prakash meena (not verified)

IRCTC

Sir mene IRCTC se 20jan2020 ko tickets book kiya tha pr tickets book nhi hua mera account me abi tak pese refund nhi hue kb tak hoge sir plz help me reply your comment

Thu, 19/12/2019 - 11:22am — Shanker NENAVATH (not verified)

Complaint

My refund was not done on 17/12/2019.
Please refund 1567/- immediately

Tue, 07/07/2020 - 2:39pm — Nilesh kharat (not verified)

Froud rozar pay

Mera 319 rup ka froud hua hai

Thu, 10/10/2019 - 4:54pm — Ajaz ali (not verified)

Recharge problem

Call me sir.

Sat, 05/10/2019 - 12:24pm — AVEDANANDA MUKHOPADHYAY (not verified)

EMI

EMI payment not done but payment reduce the my account for two times try

Fri, 04/10/2019 - 9:06am — Visnukumar (not verified)

Unauthorised transaction

Dear sir, yesterday(03.10.19) i purchased some books in Ramakrishna math and paid through razorpay. After that again Rs1989/- transferred from my account.I have made complaint. Please check if there is any fault from your side... Please cooperate with this regard... Thank you

Fri, 20/09/2019 - 12:28pm — Purushothaman (not verified)

Refund

Good morning sir 19/9/2019 night 10pm iam sent many to loanfront on your app not sent many please refund for rs:5130 thank-you

Wed, 19/06/2019 - 4:18pm — Rajesh Warudkar (not verified)

My payment not added to rsgame

My payment bank debited transfer bhim upi transaction successful not add RS g game not transfer my account

Wed, 10/04/2019 - 7:48pm — Mohit verma, (not verified)

Money cut

Sir my loan from flash cash ND ui repayment from Rozorpay 8038.86 but not show on flash cash repayment list kindly do my help

Thu, 08/04/2021 - 4:35pm — Chuni Lal (not verified)

PAYMENT REFUND

Sir mene DRIVING TEST COURSE KE LIYE 14jan2021 ko book kiya tha pr course nhi mera book hua aur mere acount se payment cut ho gyi c lekin abi tak pese refund nhi hue mere acount se 438.26 pase cut hoye c aur kb tak mere pase mere acount ch refund hoge plz help me reply your comment