Redmi Phones Customer Care No.

Updated on Wednesday, 11 September 2024 - 11:21am

Toll free Number(s):

1800 103 6286 (For Customer Support, 9am-9pm)

All India Number(s):

080-6885 6286 (For Query)

Website:

Official Website

For Redmi phones

IVRS Menu: 1800 103 6286

Press 1: For Product Detail Specification.
- Press 1 : For Redmi Phones .
Press 2: For Order Related Query.
- Press 1 : For Mi.com
- Press 2 : For Mi Home
- Press 3 : For Flipkart , Amazon
Press 3: For Service Related Query.
- Press 1 : For Repair Request
- Press 2 : For New Installation or Demo Query.
- Press 3 : For Technical Query and Complaint.
- Press 4 : For Spare Part or Service Centre Information.

Emails

service [dot] in [at] xiaomi [dot] com (For General Query)

Install App

Important Links

Grievance Redressal

If you have any query/complaint you can contact at 080-68856286 (Mon-Sat, 9am-6pm) or email at grievance [dot] officer [at] xiaomi [dot] com .
You can also fill this Complaint Form. It will take 2 working days to resolve your query.

Return And Refund Procedure

You can return your product within a period of 10 days after receiving the product.
The refund will be credited to your account within a period of 3 days after the product reach to the warehouse .
For more information related to return and refund Please Read.

Parent Article:

Xiaomi Customer Care No. 1800 103 6286

Comments

Sun, 27/09/2020 - 12:21pm — Sumit Kumar (not verified)

Screen overload detected problem

Ki bhi app ko install karne ke baad usko permission dene ke liye allow ko karne ke baad screen overload detected problem show hota hai baad mai

Wed, 20/11/2019 - 8:58am — Aakarsh (not verified)

Phone blast in warranty period

Redmi note 7 Pro is very dangerous phone I request people don't buy this phone anyway.4 months ago I buy this phone one day when I was going home phone was in my hand suddenly and felt phone is too hot and I kept it on table after smoke started coming out after that back shinning body come out.....then I go to service center they told we are not able to repair it again because phone curve due to fire

Fri, 09/08/2019 - 9:41pm — Arun (not verified)

Complaint

I'm facing lots of camera problems with mi note 7 pro, after capturing the image also it is not saved in gallery.working Very worst

Mon, 03/01/2022 - 12:27pm — Yousuf (not verified)

Problem

Iam facing automatic switch off problem how to solve this problem

Sun, 05/04/2020 - 10:07pm — Balasankar. R (not verified)

Fullscreen display mode problem

My mobile model was redmi note 7 to take the photos on my mobile doesnot show on full screen to only showthe photos on half screen. How to slove this problem? I will changa my mobile settings and camera settings. Actually the camera ratio is 4:3 i will change camera ratio is 16:3 but did not change any body.
So give the solution for the how to set full screen mode and how to set full screen photos on mode... Please give the solution.....

Sun, 28/07/2019 - 7:33pm — Sube Singh (not verified)

Phone hangs

I am having Redmi 4 iphone . Its touch screen stops to work frequently.

Fri, 07/06/2019 - 7:28am — Anonymous (not verified)

Restoration of my REDMI MOB PHONE

My Redmi Y2 Mob Phone has got locked and not able use it. Kindly help to restore it.

Tue, 04/06/2019 - 8:07pm — salim Mansury (not verified)

hang mobile not running

I use redmi note 4 (4-64) my handset hang only but not running. I visit service center but not repair my mobile set. Service center says phone mother board dead so change board. I use hand set only 1.5 year only.

Salim Mansury
Kota (Rajasthan)

Fri, 15/03/2019 - 2:05pm — Anonymous (not verified)

Sound vibration

Sir/mam
Mere phone me 1 dikkat aa rahi hai ki jab main volume up karta hu to sound clear nahi aata
Sound vibrate karta hai
Kuch samajh nahi aata

Mon, 07/01/2019 - 1:11pm — Dala Ram Choudhary (not verified)

Speaker and earphones problem

Sir,
I have a problem of speaker and earphone in my MI REDMI Note 5 mobile. When I play music and videos so my MI speaker and earphone both does not exist. But when I use phone call and use speaker and earphone so they both are doing work very well. Please sir tell me about this problem and do the needful. Thanks to you

Tue, 06/11/2018 - 5:51pm — Anonymous (not verified)

phone unlocking takes too long

it so happens tht i have just entered the password once the phone get locked and say unlock aft 15mins. once it showed unlock after 25mins, tht too long to unlock normally its just 30 or 60 secs. how do i get rid of this annoying issue. is thr a fault in the phone?

Fri, 12/10/2018 - 9:47am — Vishnu Kumar karmakar (not verified)

Phone charging problem

When I am trying to charge my mobile in switch off conditions then it will charged but when I try to charge my mobile in on conditions then it will not charged my mobile is on warranty period I have purchased it only 5 month ago ...pl do the needful action in my case....

Thu, 11/10/2018 - 1:46pm — Anonymous (not verified)

Customer care

Customer Care Number Is Just A Number....Never Rings...How to talk with Customer care
Even on Email I'd no buddy give reply
It is impossible to get in touch with MI customer Care... Horrible Experience....

Tue, 12/02/2019 - 6:31am — Pawan kumar (not verified)

Mi mobile not working in special app

My mobile is not open/oprate the bhim app due to block by you while NPCIBM has started the registration of bhim app as informed NPCIBM me through message. Pse help started bhim app in my mobile for operate .

Sun, 27/01/2019 - 2:14pm — Dinesh gorsiya (not verified)

Sir mere phone me morpho

Sir mere phone me morpho device sport nhi krta he morpho machine chal nhi rhi he

Fri, 18/01/2019 - 12:10pm — Anonymous (not verified)

Problam network

Mia1 me dono jio ki sim kese use kr skte hai

Sun, 23/09/2018 - 12:00pm — wahidur (not verified)

video calling problem

Sir,
Can I used video calling without any apps

Thu, 20/09/2018 - 12:15pm — Anonymous (not verified)

How I purchase Warranty extend card

How can I purchase mi warranty extend card separately mi led tv

Tue, 04/09/2018 - 12:56pm — VIJAY (not verified)

FM radio is not working in my Mi note Five Pro

FM radio is not working on my note 5 Pro.

Sun, 02/09/2018 - 8:09am — suman (not verified)

Old phone perched

I'm perched a second hand phone we didn't know it already had an mi account. We've taken alot of pictures she bought it and now it suddenly locked itself.

Sun, 02/09/2018 - 12:11am — RAVINDRANATHAN POLIYEDATH (not verified)

Idea network

I have a Redmi Note 4 Black 4 GBRAM 64GBROM. I am not able to get Idea 4G data in my mobile. Idea customer care informed me that the band in Redmi Note 4 is 1800MHZ, whereas Idea 4G is in 2100MHZ band. Please confirm whether the company has any intention of updating the band to 2100MHZ. If not I would request the public not to go for Redmi Note 4 as it is of no use where the 4G of Idea network is not available. Now Idea is having the strong 4G service.

Wed, 29/08/2018 - 11:58am — Anonymous (not verified)

Screen problems

Dear sir,
My redmy not4 warranty time so I com in service center but ask me money service charge please action quikly

Sun, 23/09/2018 - 9:54pm — Ravi Ranjan Sinha (not verified)

Display broken

My phone display has been scares

Tue, 11/09/2018 - 3:50pm — AJEET BENIWAL (not verified)

Keywords

Keyword ke kush button Kam nhi Kar Raha h

Fri, 24/08/2018 - 8:30pm — Anuj Ghanekar (not verified)

Failed sending message from sim second eceive message from sim

please help me, not sent message from sim 2

Fri, 17/08/2018 - 9:15pm — PRAVEEN DAHIYA (not verified)

Not working speaker

I purchased mi phone in October 2017 but from last month it's speaker not working properly.

Wed, 15/08/2018 - 4:52pm — Anonymous (not verified)

How can I set the refmi 5

How can I set the refmi 5 schudle power on off

Tue, 14/08/2018 - 7:39am — Srijit Majumdar (not verified)

Mobile network not available

My Redmi 5 is 4 months old and since last 5 days, I am facing network problem. I have rebooted several times and even formatted to factory version. Still no network. I am using Jio 4G sim. Please help

Sat, 02/03/2019 - 3:10pm — Anil Kumar rajak (not verified)

Mi sat bika natwark ho jat ha NAT chlan ma bahuta ashubidha ho

Mi mobile y 2 Thard collti

Sat, 11/08/2018 - 10:20am — Anonymous (not verified)

WhatsApp problem

Sir ,
I can not connect WhatsApp with my number . Every time tell me latest version install from play store .plz sir solve my problem

Mon, 06/08/2018 - 5:00am — Jitendra Desale (not verified)

Memory card

Sir,
How do I run double sim & micro SD card in my red mi mobile.Please tell me.

Sun, 29/07/2018 - 10:42am — Tushar (not verified)

SMS cannot be sent.

SMS messages are "failed" while sending.

Sat, 28/07/2018 - 2:14pm — Amit kumar (not verified)

Need redmi account password

Hi
I was trying to change my phone number at Mi Account as I lost my last phone number even I didn't know what was my password for Mi Account
Now I'm not able to factory reset even can't change my phone number too
Please kindly guide me regarding this
Thanks in advance

Fri, 18/01/2019 - 9:33pm — Ravindra kumar (not verified)

Forget mi account

Mon, 15/07/2019 - 9:56pm — kushmeshpals (not verified)

Plz send me my mobile account no.

Sir mera mi ka Sat hai or Mai uska mi account I'd book gya Hoon

Mon, 10/09/2018 - 9:16pm — Vijander pal (not verified)

Mi I'd password

Mi acc password bhul gye h sir please send me password

Thu, 26/07/2018 - 8:07am — Hareeom Kushwah (not verified)

Batan kharab ho gaye h barish ki bajah se

Sir meri mobile m problem h ki jab v barish ka mosham aata h tabhi mere phone ki batan kam nhi karati h pata nhi shardi ka mosham huaa batan kam nhi karati h or puree screen kam karati h lekin batan nhi karati h please help me

Wed, 25/07/2018 - 8:13pm — Nalliboina sai Krishna (not verified)

Version problem

Now I updated my phone to 8.1
But notification doesn't have sounds

Wed, 25/07/2018 - 9:17am — Dinesh (not verified)

Battery draining too fast

Sir I have Redmi4 Mobile seven months ago.its battery work properly about 2 months.after then battery draining is too fast.in night I closed all apps but after this 20% battery drained in night.please tell me solutions for this problem.thanku

Fri, 10/08/2018 - 5:06pm — Rajendr sharma (not verified)

Betri charging me dikat

Betri charging me dikat h 5hour me charge hoti h

Wed, 25/07/2018 - 12:05am — Arun (not verified)

I didnot forget my mi account

I am using mi 5a i will update miui10 then i didnot remember my mi account number and password then what i to do

Sat, 14/07/2018 - 9:03pm — Anonymous (not verified)

Heng my phone

My phone redmi note 5 with henging problem . perches with 1 months me be not working

Sat, 14/07/2018 - 8:32am — Anonymous (not verified)

Listing problem during calling

Listing problem during calling time
Sir I am buy redmi note 5 Pro as on 14 June 2018.I can't listen properly than receiving call

Thu, 12/07/2018 - 9:29am — Vishnu vardhan (not verified)

Battery complant

My device mi 4A battery life has only 20 minutes this device has purchase only 3 months I have no phone warranty card so please tell me one solution

Tue, 10/07/2018 - 7:43pm — Nikhil (not verified)

Update issue

I downloaded system update but it shows couldn't verify update source.plz help

Wed, 04/07/2018 - 12:16pm — jaimin shah (not verified)

Very Much Disappoint form MI

Friends India's 3rd Grade Company. claiming that they are NO.1 But Management and Staff is worst than ever. Such a Big company with very Poor Management. I bought Redmi MI5 Pro Gold Mobile on 22nd and till today not a single person from management can find where the mobile Phone. already paid on same day. Lots of mail communications and phone calls but only one Answer your Query send to Concern Department. Really Pathetic. Dont buy any MI Product.

Mon, 02/07/2018 - 12:40pm — Swtantra somani (not verified)

Rude behaviour of mi care store at hapur

My phone display have patch

Fri, 08/06/2018 - 10:36am — Faheem Beg (not verified)

Regarding to mobile phone issues

Sir,i am using mi A1 mobile phone is not working properly after consulting your executive officer i went to mi care and there the my phone will be degarded after it ,it is not working properly and have many issue.

Fri, 01/06/2018 - 4:35pm — Sudip Kar Modok (not verified)

Listening Problem during call time

SIR, I AM A NEW CUSTOMER USING MI 3GB 32 GB HANDSET.JUST AFTER BYING MY HANDSET, I CANNOT LISTEN PROPERLY THE RECEIVER'S VOICE OR THE RECEIVER CANNOT LISTEN THE CALLER'S VOICE. I GAVE THE PHONE TO OUR PURULIA SERVICE CENTRE. THEY KEPT THE PHONE FOR A DAY AND RETURNED IT. STILL THE PROBLEM IS NOT OVER. ICAN NOT LISTEN PROPERLY. DO SOMETHING NOW. EACH DAY IS PAINFUL.

Mon, 28/05/2018 - 12:15pm — Vinayak badami (not verified)

Mi battery issue

Dear Sir,

Within 7 month mi4 battery buldge. It is suppose to explode. Seller and service center person rejected warranty. Please don't purchase such mobile. I will take it with consumer forum.

Wed, 09/05/2018 - 10:59am — Anonymous (not verified)

Voice not audible

I can hear voice of next person but can not hear their voice