Emails
- customercare [at] reliancetrends [dot] com (Customer Support)
- customerservice [at] ril [dot] com (Queries/Complaints)
- franchise [at] reliancetrends [dot] com (Franchisee)
Note
- Trends customer can buy online through AJIO.
Important Links
Returns/Refunds Procedure
- If you want to cancel your order, then you can email at customercare [at] ajio [dot] com.
- Your product will be return only if the product is defective or damage.TT
- If you have any query related to the Cancellation, Return and Refund Policy, then you can contact to the grievance officer of AJIO by emailing at grievance [dot] officer [at] ajio [dot] com.
- For more information please read.
Head Office
Reliance Trends,
No 62/2, Richmond Road,
Bangalore,Karnataka - 560025.
Social Sites
Comments
Rude behaviour of staff
I am writing to formally express my dissatisfaction with the service I received at Reliance Trends Malkapur pin code 443101 dist Buldhana Maharashtra. I am disappointed by the lack of attention and assistance provided by your staff concerning my recent complaint.
I want to purchase some inner
I want to purchase some inner wear for my husband. And when we went to billing counter they said you have to buy any other clothes like shirt or something else to buy undergarments. But nonsense this if we didn't find anything suitable at that time then why we should buy it. If you can't sell undergarments separately then why these items are there? Worst policy ever seen. We are regular customer of reliance trends but now we will never do shopping from such store.
Rude behavior of staff
One of your staff member in trends patuadi named keerti is not behaving properly with customer as it took 30min in billing and when we ask how much more time it will take then she she asked us not buy the item.
Rude behaviour of staff
I am writing to formally express my dissatisfaction with the service I received at Reliance Trends Malkapur pin code 443101 dist Buldhana Maharashtra. I am disappointed by the lack of attention and assistance provided by your staff concerning my recent complaint.
Double payment not refunded
I purchased clothes at Reliance Trends, Yemmiganur, Kurnool Dt., A.P. on 23.09.2023 for Rs.3044/-. I used my HDFC debit card for payment for 3 EMI, but Reliance people said me that amount was not credited to them. I raised so many complaints against them, but they replied they did not receive any amount from my HDFC debit card. I enclosed the HDFC statement which I received from HDFC Bank Ltd. payment was made to reliance trends on 28.09.2023. Still they did not refunded.
Chor hai ek number ke...
Chor hai ek number ke... Return policy itni gandi hai ki puchho mat...
Very bad,and cheater type exchange policy
I have purchased rs.4000 aperal from reliance trends junagadh,I had to change one top kurti of my wife,,the manager, explain at last of my complete purchase that you have to buy only item of the same price...otherwise your discount will not be redeemable,,,,its only for the lazy ness of bill editing matter i know
Billing counter staff loot money by showing fake offers
This complaint is about Reliance trends Islampur branch. Yesterday I bought some clothes. While billing the staff on billing counter told us we got 500 free if we take anything we have to pay 2500 and if we don’t take in that case too we have to pay same amount we took a kurta for 600 . I was suspicious but then thought trendz never did this as m regular customer of other branch. After billing i got to know i was getting discount as it is and had to pay only 2000 . As there was no offer as such 500 off.The staff only increases the billing by making us buy extra things. Totally disappointed. They are literally looting people and degrading the brand name. I repeat Islampur branch. Uttar Dinajpur district, pin-733202, west bengal. The staff on billing counter
Dear trends My family
Dear trends
My family bought me a shirt from "RELIANCE TRENDS showroom in PUNALUR"
they changed the color once and then when they gave it to me the size was not correct. When i returned it and went to biy the correct size, i find out that it is possible change it once, the store manager replied in word that the phone should noy be repliced
" it also does not mention return polices"
Punalur is a land where there are many poor people, they go to wage labour after taking loans, tjey buy dress for their childrens, if this is the case the person who buy a dress with difficulty knows the condition of the person who cannot wear the purchased dress even once
" Due to this, i and my family lost faith in reliance trends
My complaint was for staff of
My complaint was for staff of sitarganj trends behaviour they are going to so rude and illmannered a girl of staff is said to me that i take the clothes and after changing the dresses I put the clothes from outside the changing room is this work of customer???
about product
I bought a joggers Rs- 1499.00 from Bishnupur,Bankura,WestBengal Reliance Trend on 24thmarch. It bursts within 1and half month. Despite repeated requests, no action was taken and also refused to exchange.
Staff bad experience
Its from kerala palakkad mannarkad
We had a very bad experience from the near mannarkad trends store it was very bad
We wanted to change a dress and they said their system was down and not willing to change our product
Is this the service that provide us??
How can we purchase things trustfully from the store
Atlast he agreed but he said take dress for 999 we took dress for 998 and we don't want that 1 rupees but he just continued to tell that take dress take dress again and again
Staff behaviour
Mai date 11/9/2022.ko reliance trends se ek t shirt liya jiske lea mai billing section me gaya jaha par staff mere baad me ane walo ka Bill pahle bana raha or mujhe ignore kar raha th jisko le kar mai manger ko bhi complaint kiya usne bhi mujhe ignore kiya to plz aap apne staff ka response acha kijye or educated staff hire kijye....
Behaviour of staff
Went to Trends Trivandrum at Mall of Travancore .While I was shopping, the girl at the store came and ask if I had coupons to redeem and I said yes .. ofcourse I had coupons to redeem with me. She never helped me with the shopping and then at the payment counter, she was as again asking if I had coupons with me...and she had a mocking smile at me..and when I asked her why she was asking me that again...she was trying to argue with me...
Not sure if this is the way the staff is trained to behave with the customers...very disappointed
rude behavior of staff
I went to reliance trends Thodupuzha on 16.02.2021 at 7 pm with my wife and son and three family members. Then there are shop about maximum 10 customers only. But in the entrance they stopped us and said that only two people will be allowed. I and my family requested that the shop is empty so please allow us to let shopping. But the staff does not allowed to enter the shop. Then I asked to speak with shop manager. Then they said that he went to drink tea.I asked his number but they should not given his number. and I repeated for phone number then a lady given land phone number of the shop for laughing at me. Sir, we are highly insulted the staff behaved very rudely to us. Then the some other members of family customers also standing there very insulted and murmering angrily. Any how after long time the manager allowed us. We shopped and given my ATM card that was partially damaged and told o the cashier please care. But he returned it as broken. When we returned at the door the same staff compelled to give the bill after he thrown down it. It is a criminal group in your shop at Thodupuzha . When no one in the shop they don't allow the customers to the shop. The staff stands not for the goodness of your business. Very bad experience for me and my family.
Cashier and C&A missbahevar
deals with me Babita has no money deal and Shubham does not even speak adnani urge to change cashier and C&A
soon
I being ur customee at
I being ur customee at reliance trends shop aluva had a terribly bad experience. The employees actually placed an offere display which was out dated. I spend almost 2hrs to select my track pants and finally got the correct size. But i only knew that the offer was outdated at the billing section. This is humiliating to a customer. Please see thatthis doesnot happen to any other. Please see that ur employees updates the offer at right timings. Please do the needful and enlighten ur employees on this issue.
Cheating people with Wrong info & handling of discount coupons.
Did shopping in Gopalan Mall trends unit, Mysore road, Bangalore. received coupons worth 3000 INR for discount on direct purchase and 300 INR worth coupon for online purchase. During purchasing against the above coupon at Gandhibazar trends on 19th Jan 2020 had very bad experience similar to above one.
After spending 1 to 2 hrs of selection, at the counter during billing four coupons of 500 INR each was provided against a purchase of 5000 INR. Only 1000 INR coupons were accepted and 1000 INR were rejected saying only applicable for material with discount offer. No such communication was provided by the Gopalan Mall trend person & no such information were printed on the coupons.
This is nothing but cheating people with wrong discount information and cheap business tactic's. I really don't know whether this problem with Reliance trend or the shop people. I suggest people be cautious or think before shopping at Reliance trends.
Coupons
I lost my coupons how can i get it??
Very very Poor Behave with Employee
In trends the Top worst clothes Store in India behave with their like Damage material. Will you people think this Trends the top worst store that behave with their Employees with Abuse language. It's real with Moments mall kirti nagar
Fake delivery attempt
I have already made a complaint regarding my missing product .after a long delay your team took my return product .and refunded the money as credit points .now using the money I had ordered kurti palazzo set worth 1299 credit points and rest my money .your delivery agent without calling me nor made an attempt to deliver .had stated customer dint have cash .order cancelled my customer .several times have complained to your customer service regarding ypur poor delivery service to me
.so far no improvement .I want my credit points or my kurti back .
Regarding refund amount.
I have returned my product till now I didn't get any information about my refund amount. Can you please refund it to my account.
Product missing
I ordered a kurti and palazzo set .in offer got for 1299 .when I received the order only pant was there top missing .I can't pay 1299 for the cost of kurti without getting it .return the money or replace the kurti
Item cancelled at your end refund not made
This is reference to my order TR 0359393,total five merchandises order place. One merchandise worth of Rs 999/- was cancelled because of your own reason. Your integrity is still in doubt. No communication is made form your side...just you guys [complete management's team] befooling the customers.
Refund my hard earn money,even your toll free number is not working...
Reply as soon as possible....
one item is missing and one different item delivered.
I had delivered 9 items which was shipped in two different shipment. one was supposed to contain 8 items but had 7 items only and out of that 7 also one item was different than the one I had ordered.
Return the order
The slipper size is too small and I have ordered of number 6
Product return but money bot refund
I have returned your product through speed post. Tracking no-EF325025426IN on your banglore address. Kindly accept or return my money with shipping charges. Shiping charge of Rs 236 rupees. Item delivered on 6/07/18 but till now date 10/07/18 i am not getting any response from your side. I am always trying to connet you through mail or call but didn't respose. My item return code-TR06137431. Kindly return money ASAP.
Regards
Ravishekhar
About wallet money
I want ask how to refund money from wallet but there no one is receiving the call from the customer care centre
Lost the credit note.
I was issued a credit note on 17 May 2018 unfortunately I lost the same. The staff of reliance trends here in Kanpur , UP is refusing to generate another copy of the same credit note . Please help me as soon as possible as the deadline of the same is coming closer
Returned clothes but not yet refunded
I have returned kids clothes but amount not yet credited to my bank account and since too many days I’m calling to customer service bt they keep on waiting for me a long time today half AMIT got in my credit stores bt I want to transfer it to bank account plz help me out with my problem
Refund
Firstly I m very very disappointed with ur online shopping website, is there no 1 to received the call. I continuously calling to customer care number but no 1 ready to receive, if u all are busy then why u giving ur number everywhere,
I was buying the woodland shoes and quality was so thirdclass in simple language, that's why suddenly next day I request for exchange, and today is 26 there is no reply for it, what going to happen, very hopeless service u give us, as soon as possible give my reply and my money
Delivery not received
I ordered some apparel on 13.06.18
Delivery was expected bet 20 to 22.06.18 but till now it’s not delivered
Customer care is also not responding
Very bad experience
Can someone please help me get my products
Hi, This is regarding order
Hi,
This is regarding order id : TR06055330
All products in the order were foot-ware, I used 2 of these foot ware items SINGLE time for 4-5 hours only and the material of these started peeling off. I mean is this how you guys are planning to maintain your customer satisfaction and grow your business....?????????????? Since last 7-8 days i have being trying to call you guys on customer care desperately and its as if it will be easier to connent and talk to PM of India than taking to reliance trends customer care executives..!!!!!!! Now i'm not gonna keep calm ..Its been enough... if u check my order history i have been a regular customer of yours and since last few times the problems are occuring like totally wrong product getting delivered to me...and product quality related issue. This is so disappointing that i am just gonna post this email as it is to my Facebook , Insta , Twitter and Consumer forum as well.. By the time you guys will be reading this it will be done. Still call me if you are really willing to provide any help (as you promise in your polite voice but never deliver the same )....
Deliver delay
TEAMSPIRIT
Hooded Striped Sweatshirt I HV ordered this but still I hvnt received delivery was between 18 to 20 of June. And your customer care also not responding for calls. I feel you are having worst customer support.
return product refund is not getting processed
order id
=======
TR05730212
Siyahi handloom cotton kurta was returned already.
Refund is not process till now.
Am trying to reach the customer care. But no is not connecting
Bad connection for communication. Please process the amount .
Do the needful immediately.
Reach out me
-priya
Refund has not been received
I have returned my purchase on 8th June still I have not receive my refund. I tried to call to customer care executive but call is not connected to them the very worst waiting time.
It's being 10 days of return still not getting the refund is embarrassed . Please process my refund as soon as possible