Email
- support [dot] india [at] samsung [dot] com (For Customer Support)
- servicehead [dot] in [at] samsung [dot] com (For Any Unresolved Customer Service Queries)
Important Links
Return & Cancellation
- Cancellation/Return of order a refund will be processed within 7-10 days into
original instrument of payment used while ordering.
- In case of any issue, report the same Online-Help within 24 hours of delivery
with clear images of the product and its outer and inner packaging.
- In case of non-availability of the product, refund will be initiated within 10 working
days of approval of your claim for damage.
- For more information please read.
Registered Office
Registered Office
6th Floor, DLF
Centre, Sansad Marg,
New Delhi-110001
Comments
Micro oven demo
I have purchased Samsung Micro oven on product barcode S.no has cut some sticker now they told demo will be charged this is very worst service
Oven demo
Microwave oven demo not done purchased 2 month back
Demo microwave oven telugu
Sir please send me the phone number Andra Pradesh ,how to install and How to the models in microwave oven
Microwave oven not working
My microwave oven not working. First complaint was while preparing cakes, huge volume of smoke is coming from inside oven after 5 minutes of starting. Complaint registered and two service engineers came and verified. They said no problem, it will be ready after cleaning the oven. They have done nothing. They wanted rs.300.00 as service charge without receipt .Still problem exists. Now start button not functioning. Even after repeated calls for the last two weeks, the engineers not yet attended. This is second time I am getting very bad experience from service engineers of samsung products. First was for my washing machine. I have changed my washing machine to another company model. Very bad customer service
Service center at Jamnagar, Gujarat not returning my microwave
Dear sir,
I have given my oven for repairing at your authorised service center at Jamnagar, Gujarat.
It is almost 1 month and person at your service center is not giving proper reply, behaving rudly. He has taken Rs. 300 as fee, but not giving receipt.
Kindly do needful..
PATHETIC QUALITY OF SAMSUNG MICROWAVE OVEN
Dear Sir,
I am a loyal customer of home appliances from your company.
I bought a Microwave Oven in late 2016 here at Pune.
Most unfortunately whole paint has peeled off from inside which reflects very poorly on the quality of construction.
I thought it prudent to bring to your notice this lacunae and request you to arrange for a replacement despite it not being in warranty cause this manufacturing lapse is not something which any consumer looks forward to.
Mechanical defects are still acceptable but this unhygienic peel is not.
Kindly arrange for redressal of my grievance at the earliest. I shall be happy to forward the bill and pics if someone writes to me.
Thanks & regards
Repair of MICROWAVE oven
Dear SIr,
May kindly send your service engineer for my Samsung make Microwave oven Sl. no. J7C67WRF701112A model MC32F604TCT.
The M/C is not switching ON, and Other function also not working. May be internal short circuiting.
Please take necessary action,
MY adress ;-
LALA RAM
AE-10, VIDYUT NAGAR, TANDA
DIST- AMBEDKAR NAGAR UP PIN CODE-224238
MObil no. 94XXXX1038
My microwave smells very bad
I have fully automatic smart oven. When I was cooking then suddenly it started smelling very badly and suddenly started to sound very loudly. After sometime smoke was also seen.
SAMSUNG MICRO WAVE : Complaints removed from system
SAMSUNG SERVICE AGENTS in Mumbai remove pending Complaints from system and then give our Mobile Numbers to Private Individuals to send SMS to get the same SERVICED by Private Individuals. These are unethical Service Agents who spoil the good name of SAMSUNG by employing such unscrupulous mechanics.
My micro oven Samsung has not working.
Sir
My micro oven Samsung Trio/Combi is not working. The start button does not work. Please repair & set it right to function again.
Useless rules of Samsung
I had purchased SAMSUNG oven in dec 2015 and in july 2018 it was not working .After verification, I was informed that the front panel was damaged and no spare part is available. Its surprising, that within 2-3 years, if spare parts are not available, what's the use of purchasing it. Now the company says they deduct 22% depreciation per year and pay the rest. I hardly get around 5-6K. According to SAMSUNG, we need to purchase oven every alternate year by spending 16-20K. If I will not get a proper solution, no SAMSUNG product will come into my house in future.
microwave
Whenever I use convection mode after maybe 20 mins of microwave gets switched off by its own.it gets switched on only when the heat cools down.end resultI can't use baking mode. Please help
Broken the Glass Turntable Model Number
Hello There,
I have a model number SAMSUNG MC28H5025VK/TL micro oven.
unfortunately, the Glass Turntable slipped and broken. I am trying to get it from the online.
but there are many models those are not suitable for this SAMSUNG MC28H5025VK/TL model.
can you please suggest where can I get it.
Thanks
Naresh Kumar
Microwave button not working
My microwave button not working and showing c-op in display.
Need your help.
Microwave
Whenever I use convection mode after almaybe 20 mins of baking. ..microwave gets switched off by its own.it gets switched on only when the heat cools down.end resultI can't use baking mode. Please help
Defective microwave oven
My microwave oven model no.CE1031L which I purchased on 26/11/2008 from Khosla Electronics Pvt.
Ltd. (Behala), Kolkata
Start function does not working.When I plug in and on electrical switch it started automatically without pushing start button.
micro oven -samsung
Sir
My micro oven Samsung has not working. The start button does not work. Please repair & set it right to function again. Main Board complaint
Microwave oven required to be partially repaired
My SAMSUNG OVEN TDS / COMBI / CE73JD GIVING PROBLEM. WITHOUT TOUCHING METAL PART TO ITS BODY IT GIVES CHATTERING SOMETIMES (NOT ALL TIME)..
microwave is not working properly.
microwave is not working properly. I purchased in 2013.
my address-----
B-6 DOWN COLONY,ATUL CAMPAUS. P.O.-ATUL
NH-8, NEAR PAR RIVER
CITY VALSAD
309020
MOB NO.--XXX
Microwave oven to be repaired & set right
Sir
My microwave oven -samsung has stopped working. The start button (feather touch) does not work. Please repair & set it right to function again.
Best Regards
Samsung microwave oven
I have a Model # SMH-1816W oven that was manufactured in July of 2012. It started running when I open the door the other day. I tried resetting it etc, but it continued to run as soon as I opened the door! !! Very dangerous!!!, so I unplugged it!! Please compensate me some of my purchase price, as I have purchased a Whirlpool microwave oven.
samsung help center
i have software update but after installation i can not update my software