Shri Ram General Insurance Customer Care No. 1800 300 30000

Organization:

Shriram General Insurance Co. Ltd.

Toll free Number(s):

1800 300 30000 (Customer support- For Policy Holder)
1800 103 3009 (Helpdesk for others)

Website:

Official Website

Important Links

Nodal Officers for MACT Cases

Motor Accidents Claims Tribunal

State	Email id
Uttar Pradesh	nodalofficerupo [at] shriramgi [dot] in
Uttarakhand	nodalofficerupo [at] shriramgi [dot] in
Bihar	nodalofficerupo [at] shriramgi [dot] in
Jharkhand	nodalofficerupo [at] shriramgi [dot] in
Rajasthan	nodalofficerrj [at] shriramgi [dot] in
Maharashtra	nodalofficermh [at] shriramgi [dot] in
Goa	nodalofficermh [at] shriramgi [dot] in
Gujarat	nodalofficergj [at] shriramgi [dot] in
Madhya Pradesh	nodalofficermp [at] shriramgi [dot] in
Chhattisgarh	nodalofficercg [at] shriramgi [dot] in
Karnataka	nodalofficerka [at] shriramgi [dot] in
Tamil Nadu	nodalofficertn [at] shriramgi [dot] in
Puducherry	nodalofficertn [at] shriramgi [dot] in
Kerala	nodalofficerkl [at] shriramgi [dot] in
Andhra Pradesh	nodalofficerap [at] shriramgi [dot] in
Telangana	nodalofficerts [at] shriramgi [dot] in
Punjab	nodalofficerdlo [at] shriramgi [dot] in
Delhi	nodalofficerdlo [at] shriramgi [dot] in
Jammu and Kashmir	nodalofficerdlo [at] shriramgi [dot] in
Haryana	nodalofficerdlo [at] shriramgi [dot] in
HP	nodalofficerdlo [at] shriramgi [dot] in
Odisha	nodalofficeror [at] shriramgi [dot] in
West Bengal	nodalofficerwb [at] shriramgi [dot] in
Sikkim	nodalofficerwb [at] shriramgi [dot] in
Assam	nodalofficerne [at] shriramgi [dot] in
Tripura	nodalofficerne [at] shriramgi [dot] in
Manipur	nodalofficerne [at] shriramgi [dot] in
Meghalaya	nodalofficerne [at] shriramgi [dot] in
Nagaland	nodalofficerne [at] shriramgi [dot] in
Mizoram	nodalofficerne [at] shriramgi [dot] in
Arunachal Pradesh	nodalofficerne [at] shriramgi [dot] in

Grievance Redressal

If you have any query/complain or feedback, you can register a grievance by filling this form OR you can lodge your complain at two levels:

Branch Level

You can register your complaint if you not satisfied with the services provided by the Company via writing/ email or reached at the Registered Office:
- Contact Person: Tanushree Jain, Chief Grievance Redressal Officer
  Contact No.: 0141-3928400, 18001807474, 180030030000
  E-mail ID: md [at] shriramgi [dot] com, tanushree [dot] jain [at] shriramgi [dot] com
  Fax No.:0141-2770693
  Contact Address: Shriram General Insurance Co. Ltd.
  E-8, EPIP, RIICO Industrial Area,
  Sitapura, Jaipur – 302022
For Senior Citizens, customers who are above 60 years of age we have created special cell to address any health insurance related grievances at:
- Grievance Cell No: 18001033009, 180030030000
  Exclusive Email address: seniorcitizen [at] shriramgi [dot] com

In case, you is not satisfied with the decision taken by the office in respect of a service, you can appeal against Branch Manager.

Head Office Level

In case not satisfied with the reply given by the Branch Manager, contact Grievance Cell, HO, headed by Chief Grievance Redressal Officer who is directly under the control of the Policyholder Protection Committee.

In case you are not satisfied with the complaint redressal procedure or complaint /resolution from the Company, you can approach the Insurance Ombudsman located in your region.

Forms Center

Head Office

Shriram General Insurance Co. Ltd.
(In partnership with Sanlam, South Africa)
E-8, EPIP, RIICO Industrial Area,
Sitapura,
Jaipur - 302022 (Raj.)
Fax Number: 0141-2770692, 0141-2770693

India Customer Care