Support Hours
9 am-6 pm, Mon-Sat
Email
support [at] skinkraft [dot] com
Important Links
Registered Office
IncNut Digital Pvt Ltd
G-3 (Ground Floor),
Modern Profound Tech Park,
Whitefields, Kondapur,
Hyderabad - 500081, Telangana
Social Sites
Facebook
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Comments
Wrong product received
I tried to email but it does not send .even ur toll free number does not work and the WhatsApp don’t have that options..I have actually received a wrong product from you all but they don’t have a no which we can reach
Wrong product received
I want to replacement because I have received wrong product
Received defective product
I had received totally defective product with leakage of the shampoo and serum bottle is also broken and the bodywash is not given inside the box ... please help me for refund
Unprofessionalism of skinkraft team
I have mailed , watsapp and called so many times in the given no of skinkraft . Still not received any revert call .. I am facing a issue regarding my order . My query is unsolved from last 15-20 days . There is no response from skinkraft team . It's highly unprofessional. I will not continue with u guys. If you have taken money . At least reply .. you can ask your office people to call at least .. very poor service ..
Refund back money
Dear Team,
I have been waiting since so long it’s going to be almost 20days, you haven’t started the process to take you product back and refund money, since u people are ignoring me on Watsapp text also, never thought that you people severe such a poor service and for your gentle reminder I had cancelled my order and still you people sent it and I was out of town and my neighbour she had paid for the same as I already had a word with you people on 1st Aug, & today is 19th Aug. still u haven’t start the process to refund my money back. This is not done. Unexpected services from skin kraft
About payment
I have ordered product from skinkraft on 1 august 2020 by razorpay through phone pay.They given me the delivery date of 8 august 2020 but I didn't get my products.
Refund immediately
After using once this product ..... Many pimpal are appears on my face.... Plzzz refund my amount
Can’t able to add vitamin c serum with my new order.
Hi team,
This is pandiselvi from Madurai.i have ordered a new Skincraft but can’t able add the vitamin c serum with that .Kindly send the vitamin c serum.need to arrange call back for confirmation sir.
Damaged product received
Hloo
Please help me...today i have got skincraft product but it is totally disgusting.all the liquids have fallen and there is no seal so that it has been wasted.i have paid 999/- but got damaged and used product not sealed also.The barrier repair lotion is totally wasted there is nothing in the bottle.while i have opened there is no seal .same issue in the cleanser also.but only dark spot correcter is ok.so i need to chanhe the total pack or i need my money back.
Damege and leakage product
Yeah I got my order but it's was fully damaged and leaked product
Got used products,the bottles were open
Same thing happened to me as well. I got the product today n the lotion is totally wasted n the bottle was empty it’s really disappointing n they are not responding on what’s up also.What I feel they are trying to fool their customers n their attitude is very unprofessional. I want to return the product n want a new one.
Wrong product received
I was supposed to get the dark spot control serum with glow boosters. But I have received dark spot control serum de pigmenting. This is my 2nd renewal order. Also I was supposed to get a free hand butter. But I didn't receive any such thing. Very sad experience. What should I do now.