International Numbers:
+44 203 308 2520 (For Customer Services)
+1 855 719 2087 (For Support)
Important Link
Contact Information
Sr No. |
Country |
Contact |
Timing |
1 |
United Kingdom |
+44 2033082519 |
Mon-Fri, 9am-3pm local time |
2 |
Germany |
+49 302 202 7365 |
Mon-Fri, 10am-4pm local time |
3 |
Spain |
00 800 0825 0927 |
Mon-Fri, 1pm-6pm local time |
4 |
Italy |
+39 800 776 542 |
Mon-Fri, 10am-4pm local time |
5 |
Poland |
+48 221 522 401 |
Mon-Fri, 10am-4pm local time |
6 |
France |
00 800 0825 0927 |
Mon-Fri, 10am-4pm local time |
Grievance Redressal
Level 1:
- If you have any complaint / Query, then you can contact at the details given below:
Contact:
+44 (0) 203 514 5562
Address: Skrill Limited Floor 27,
25 Canada Square London E14 5LQ
Fax No.:
+44 (0) 870 922 3274
Level 2:
- If your query is still not resolved, then you can contact at the details given below:
Contact:
0800 023 4567, 0300 123 9123
Email:
: complaint [dot] info [at] financial-ombudsman [dot] org [dot] uk
Address: Exchange Tower London E14 9SR
Headquarter Address
25 Canada Square,
Canary Wharf, London,
E14 5LQ, UK.
Social Sites
Comments
Account is restricted
I am extremely disappointed with Skrill. You restricted my account without valid reasoning and then deducted my hard-earned money as a "breach fee" without my consent. Despite numerous attempts to get my account verified, you keep giving me lame excuses and refuse to provide proper explanations. The breach fee was deducted of 150 euros which is not a joke to me. As a student I work day and night just to earn some money and these people are deducting just like that.
Your customer service is non-existent—you fail to respond to emails or provide any resolution to genuine issues. Do you even realize how many innocent people are being scammed by your practices? This has caused me immense mental stress and financial loss.
I will not stay silent about this—I plan to share my experience on social media to warn others. Respect your customers’ money and hard work, and as a company, show some humanity. I am ready to provide any document necessary for verification. All I ask is for you to refund my money. Stop exploiting people who trusted your platform.
I have transferred a total of 230 euros on my account and I need all the money refunded back to my account. I am ready to provide any kind of documents needed for verification, but please return my money back to me. It is a request. Below I have mentioned my bank details please do the needful.
Thank you
Hishika Lathish
Account not acess
I reset my password but not generated reset link
reopen my account
hi dear sir/madem,
I just opens shrill account five days back, but that account showing now closed so please suggest me how to reopen or please reopen my account as soon as possible
Thanks and regards
Ajith poojary
Not open my skrill account
Not open my skrill account please help me
I can't withdraw my money
Sir I deposit 900 rupyes in my Skrill account but that time it's show but not able to withdraw how can I withdraw my money.
Forgot password and now denied to enter skrill.com
Hi,
I tried to reset the password of my skrill account. But while resetting my password, I am denied to access the website skill.com. Why so? Please resolve this issue as soon as possible.
Regards
Amit
Withdraw my skrill balance
Dear Team,
I have an account on skrill but I have no proper documents to verify so my account is locked. Plz help me to withdraw my balance n close the account.
Thanks
Address verify
Sir... my address verify rejected 4 time please tell me what happens. ...?
My old account recover
We have detected a similar account profile in our system. Please get in touch with customer support if you would like to have this account activated. If you have forgotten your original credentials for your active account, please retrieve your password below.???????? Wt I do now
Account verification
Sir, my account is not verified, I have uploaded the document 4 times
And the bar is speaking to verify
Please tell me why is this happening thanks
Account temporarily restricted
Sir,
My account has been temporarily restricted.
Would you explain why?
And also do the needful so that I can process my transaction.
For this I shall be highly obliged to you.
I forget my password
How to open my skrill account
My Skrill account not open
Dear sir my Skrill account not open please reactivate my account thanks
Deposite option give to net banking
Respected sir ,
I have only one option Astro Net banking. Every time deposited net banking.
Presently i can see there is no option.
Please give to Astro net banking.
Regards,
Yours sincerely,
Pothuru Giri babu.
Pls Help me withdraw my Skrill balance
Dear Support team i need your support to withdraw my Skrill balance I have some immediate requirement of amounts. Pls do the needful asap.
Not taken my bank proof
I deposited 400 rupies... But withdraw option not show... It's not taken my bank proof... What is the problem
Withdraw not available
I deposit 400...but withdraw option not available....pls solve.. Bank statement also not taken
Password
Mera account on nahin ho raha hai nahin tha road password a raha hai kripya Mera kijiye dhanyvad