Skrill Customer Care No.

Organization: 
International Numbers: 
+44 203 308 2520 (For Customer Services)
+1 855 719 2087 (For Support)

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Important Link

Contact Information

Sr No. Country Contact Timing
1 United Kingdom +44 2033082519 Mon-Fri, 9am-3pm local time
2 Germany +49 302 202 7365 Mon-Fri, 10am-4pm local time
3 Spain 00 800 0825 0927 Mon-Fri, 1pm-6pm local time
4 Italy +39 800 776 542 Mon-Fri, 10am-4pm local time
5 Poland +48 221 522 401 Mon-Fri, 10am-4pm local time
6 France 00 800 0825 0927 Mon-Fri, 10am-4pm local time

Grievance Redressal

Level 1:

  • If you have any complaint / Query, then you can contact at the details given below:
    Contact: +44 (0) 203 514 5562
    Address: Skrill Limited Floor 27,
    25 Canada Square London E14 5LQ
    Fax No.: +44 (0) 870 922 3274

Level 2:

  • If your query is still not resolved, then you can contact at the details given below:
    Contact: 0800 023 4567, 0300 123 9123
    Email: : complaint [dot] info [at] financial-ombudsman [dot] org [dot] uk
    Address: Exchange Tower London E14 9SR

Headquarter Address

25 Canada Square,
Canary Wharf, London,
E14 5LQ, UK.

Social Sites

Comments

Account is restricted

I am extremely disappointed with Skrill. You restricted my account without valid reasoning and then deducted my hard-earned money as a "breach fee" without my consent. Despite numerous attempts to get my account verified, you keep giving me lame excuses and refuse to provide proper explanations. The breach fee was deducted of 150 euros which is not a joke to me. As a student I work day and night just to earn some money and these people are deducting just like that.

Your customer service is non-existent—you fail to respond to emails or provide any resolution to genuine issues. Do you even realize how many innocent people are being scammed by your practices? This has caused me immense mental stress and financial loss.

I will not stay silent about this—I plan to share my experience on social media to warn others. Respect your customers’ money and hard work, and as a company, show some humanity. I am ready to provide any document necessary for verification. All I ask is for you to refund my money. Stop exploiting people who trusted your platform.

I have transferred a total of 230 euros on my account and I need all the money refunded back to my account. I am ready to provide any kind of documents needed for verification, but please return my money back to me. It is a request. Below I have mentioned my bank details please do the needful.

Thank you

Hishika Lathish

Account not acess

I reset my password but not generated reset link

reopen my account

hi dear sir/madem,
I just opens shrill account five days back, but that account showing now closed so please suggest me how to reopen or please reopen my account as soon as possible

Thanks and regards
Ajith poojary

Not open my skrill account

Not open my skrill account please help me

I can't withdraw my money

Sir I deposit 900 rupyes in my Skrill account but that time it's show but not able to withdraw how can I withdraw my money.

Forgot password and now denied to enter skrill.com

Hi,
I tried to reset the password of my skrill account. But while resetting my password, I am denied to access the website skill.com. Why so? Please resolve this issue as soon as possible.
Regards
Amit

Withdraw my skrill balance

Dear Team,
I have an account on skrill but I have no proper documents to verify so my account is locked. Plz help me to withdraw my balance n close the account.
Thanks

Address verify

Sir... my address verify rejected 4 time please tell me what happens. ...?

My old account recover

We have detected a similar account profile in our system. Please get in touch with customer support if you would like to have this account activated. If you have forgotten your original credentials for your active account, please retrieve your password below.???????? Wt I do now

Account verification

Sir, my account is not verified, I have uploaded the document 4 times
 And the bar is speaking to verify
Please tell me why is this happening thanks

Account temporarily restricted

Sir,
My account has been temporarily restricted.
Would you explain why?
And also do the needful so that I can process my transaction.
For this I shall be highly obliged to you.

I forget my password

How to open my skrill account

My Skrill account not open

Dear sir my Skrill account not open please reactivate my account thanks

Deposite option give to net banking

Respected sir ,

I have only one option Astro Net banking. Every time deposited net banking.
Presently i can see there is no option.
Please give to Astro net banking.

Regards,
Yours sincerely,
Pothuru Giri babu.

Pls Help me withdraw my Skrill balance

Dear Support team i need your support to withdraw my Skrill balance I have some immediate requirement of amounts. Pls do the needful asap.

Not taken my bank proof

I deposited 400 rupies... But withdraw option not show... It's not taken my bank proof... What is the problem

Withdraw not available

I deposit 400...but withdraw option not available....pls solve.. Bank statement also not taken

Password

Mera account on nahin ho raha hai nahin tha road password a raha hai kripya Mera kijiye dhanyvad