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Soundcore Customer Care No. 1800 31 388 31

Updated on Tuesday, 26 November 2024 - 4:22pm
Organization: 
Toll free Number(s): 
  • 1800 31 388 31 (For Customer Support, 10am-6pm, Mon-Sat)
International Numbers: 
1-800-988-7973 (For USA Customer Support, 9am-5pm PT, Mon-Fri)
Website: 
Official Website

Email

  • service [at] soundcore [dot] com (For General Query)

Install App

Important Link

Return/Warranty Policy

  • If you have any query/complaint regarding the product, then you can call 18003138831 or email at service [at] soundcore [dot] com
  • You can return your product within 30 days after the delivery.
  • Your order will be delivered within 3-7 working days.
  • Money back guarantee expire 30 days after opening a warranty claim.
  • All Soundcore products are covered by 90 days manufacturing warranty.
  • For more information related to return/warranty policy please read.

Global Offices Contacts

Sr. No. Country Timing Contact No.
1 India 10am-6pm, Mon-Sat 1800 31 388 31
2 United States 9am-5pm, PT, Mon-Fri +1 (800) 988 7973
3 United Kingdom 9am-5pm, GMT, Mon-Fri +44 (0) 1604 936 200
4 Germany 8am-4pm, Mon-Fri +49 (0) 69 9579 7960
5 Japan 9am-5pm, PT, Mon-Fri +81 03 4455 7823
6 China 9am-6pm, Mon-Fri +86 400 0550 036
7 United Arab Emirates 9am-5:30pm, Mon-Thu, 8am-12pm, Fri +971 8000320817
8 Saudi Arabia 8am-4:30pm, Mon-Thu, 7am-11am, Fri +966 8008500030
9 Middle East And Africa 9am-5:30pm, Mon-Thu, 8am-12pm, Fri +971 42428633
10 Canada 6:15am-5pm, PT, Mon-Fri +1 (800) 988 7973
11 Egypt 7am-3:30pm, Mon-Thu, 6am-10am, Fri +20 8000000826
12 Kuwait 8am-4:30pm, Mon-Thu, 7am-11am, Fri +965 22069086
13 Russia 9am-6pm, MSK, Mon-Sun +8 (800) 511 86 23
14 Australia And New Zealand 8:30am, 5pm, AEST, Mon-Fri +61 (03) 8331 4800
15 South Korea 9am-5pm, Mon-Fri +82 1666-8470

Offices Address

Sr. No. Country Address
1 United States Fantasia Trading LLC 113 Barksdale Professional
Center Newark, New Castle, DE 19711
2 United Kingdom Anker Technology (UK) Ltd Suite B, Fairgate House,
205 Kings Road, Tyseley, Birmingham, B11 2AA

Social Sites

Comments

Fri, 02/08/2024 - 5:14pm — Prashant Jadhav (not verified)

Soundcore Neckband U2i Black - connectivity issues

Hi,

I had purchased Soundcore Neckband U2i Black on dt. 05.12.2023 but now only 7 months completed I am facing issues like Neckband getting disconnected automatically.

Poor quality.

Mon, 05/12/2022 - 10:55am — Anonymous (not verified)

My right side headphone is not working.

My right side headphone is not working.
I have send lots of mails but not resolved the issue.automatically it switched off.
Facing lots of issues from last 3 weeks.

Mon, 18/04/2022 - 10:53pm — Azarudheen (not verified)

My earpods in not getting

My earpods in not getting charge and not connecting to my phone

Thu, 17/06/2021 - 10:36am — Raja Babu (not verified)

Soundcore life Q10...left

Soundcore life Q10...left side earcups headphones not working..not giving sounds...what to do now

Fri, 06/08/2021 - 11:24pm — Chikkam matayyaAnonymous (not verified)

Left side ear cup is not

Left side ear cup is not working

Mon, 24/05/2021 - 5:01pm — Himanshu (not verified)

Earbuds Charging Connectors not Working of soundcore life note.

Earbuds Charging Connectors not Working and can't able disconnect automatically after replaced in charging case.

Mon, 02/10/2023 - 10:52am — Mukesh Kumar (not verified)

My Sound core Air 2 Pro earbud not working after two months

Worst earbud not value of money.. Don't by this strongly prohibited...

Thu, 01/04/2021 - 12:23pm — DHANRAJ SINGH (not verified)

Mic not working

Mic not working properly and very poor quality during call's......

Sat, 13/02/2021 - 2:03am — Ganesh (not verified)

Mic not working properly

Call quality is too poor, i have to speek too much loudly even the opponent can't hear me properly.

Will you provide me a exchange, please..
This is not what i really expect from your 4 mic's.

Thu, 10/12/2020 - 6:56pm — Rameshkumar (not verified)

Mic problem

Mic having problem

Thu, 01/10/2020 - 8:39am — Anonymous (not verified)

Left earpiece not working

There is a manufacturing defect with the left ear piece, the earphones ar within the warranty period, kindly do the needful.

Sat, 15/08/2020 - 6:00pm — Venkatesh (not verified)

Soundcore life note

My earbuds is not working please tell how to contact

Thu, 16/07/2020 - 9:49pm — Pratham Rohatgi (not verified)

my earphones not working properly

i bought anker soundcore libery air 1 and they were fine . but now for like a week the left ear piece is not wrking properly the volume is very less.
any help pls

Sat, 11/07/2020 - 11:22am — Vivek M G (not verified)

Failure to update

Hi team
I am hailing from India and I purchased the soundcore liberty 2 pro via flipkart. While the earphones are awesome, I am experiencing trouble upgrading the firmware. Right is on v1.28 and the left is stuck on v1.26. Always error occurs at 72%. I have tried resetting according to your videos online and unpairing and so on with no luck. Kindly issue a replacement unit at the earliest.
Thanking you in advance

Fri, 16/07/2021 - 3:33pm — Anonymous (not verified)

My anker soundcore life p2 have extremely low volume

Can I have help to fix the volume problem

Fri, 19/06/2020 - 11:45pm — Saumya Ranjan Mishra (not verified)

Soundcore Life Note - Left earbud Not Working

Hi Team,

Its just for your info, that i have purchased this item from flipkart ariund may 20, in just 1 day Left side earbud was faulty, Again i returned it and ordered afyer some days, Now the same issue. Left side is not connecting, What can i do ?. Can anyone suggest.

What will i give feedback if both the products are like this, what we know about the great Company - Anker. ?

Wed, 29/07/2020 - 7:01pm — Abhishek Kumar Singh (not verified)

Soundcore life note earbud not working in left side,

Peleas Gide