Staff of Spicejet Dubai are Worst. They do not even pickup the calls of Customers

I am double vaccinated.
I have to travel to Port Blair (IXZ) on 19th March 2022.
Is it mandatory to carry RTPCR negative report

I was trying to reach spice jet customer executive since two days. But there is no response from that side. I have tried hundreds of contact number but most of them is fake. And its server is also down. I was trying to reschedule my flight.

I am travelling from Ahmedabad to Varanasi on 28 th april 21 by spice Jet.

Want to know for how much time my rt PCR test will be valid at airport.

I mean if I have to get it done in Ahmedabad how many days before I should get it done.

Hello team,
Trying to reach out the service member for Booking related issue since 5 days. Requesting you to please call back. I'm unable to book my tickets inspite of having a credit in my shell which is valid till 31st March 2021. Please do contact it's urgent.

Thank you

Dear Sir,

Patna cargo e-mail I'd and mobile no is showing this time.he is an ex Spicejet staff Mr. Chander Shaker mobile no and ✉️I'd. He is left the job last one year but at time show the no of spicejet customer service links. Please remove the same on links.

Thanks&Regards,
Rajesh Singh

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From: Sandeep Saxena (PPD/HO) <sandeep_saxena [at] usha [dot] com>
Sent: Thursday, January 16, 2020 5:26 PM
To: anupam [dot] tiwari [at] spcejet [dot] com
Subject: Fwd: Complaint of Bhopal staff

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From: Sandeep Saxena (PPD/HO)
Sent: Thursday, January 16, 2020 5:14:40 PM
To: custrelations [at] spicejet [dot] com <custrelations [at] spicejet [dot] com>
Subject: Complaint of Bhopal staff

Dear Sir
I am regular flyer and working as AVP with Usha and I am your corporate Clint. I always prefer not to travel with your airline because of poor behaviour of your staff.
Today’s example is given below. Flight no Sg 2490 Bhopal to Delhi boarding at 16 pm. Sandeep Saxena from Usha international ltd Gurgaon
I reached airport I at 4.15 pm I was denied scanning.
When after 4.30 I reached counter the lady who was busy I. Chating with another guy, has declared that luggage weigh is 2 kg high , I told her that I am corporate customer and I don’t hv any hand luggage but she did not allow.
I hv asked her to give me window seat though I was the the first customer to check in but she gave me middle seat and doesn’t hv courtesy to say the seat desired by me is not available. When I hv checked in then only I came to know about my seat.
This is very bad and I will inform this to my HR deptt that this is how your staff deals with corporate customers.
I hv still not boarded the plane and I would request you to take action against concerned lady and inform.
Thanks
Sandeep Saxena
AVP Usha international LTD

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I have been requesting for refund of air fare for non confirmation of ticket, but did not get the refund. My pnr is rd2cvg. Customer service aand care is neglected. Regret the services.

Hi my name is himani. From dubai to dehradun was having connecting flight. Dubai to Mumbai to Dehradun. But in Mumbai received only check-in baggage (Flight no. SG-14). Not received my check in baggage. Than i gone to baggage irregularity report counter to check what happen to my baggage. From there i came to know baggage is still in dubai and it will connect from dubai 5'O clock to Mumbai. I filled one form and gave them. They said next day you will received your baggage at your home. to agree that didnt any choice because that time i was having flight Mumbai to Dehradun.Still awaiting for my baggage. Not even received any call from there.
Please check and reply soon
Thanks..

Himani

I am trying to contact the customer care since two days but no one is attending my calls.
I am really very disappointed with the services

My luggage permission was 15 +7 +15+7 Total 44kgs .
I was not carrying any cabin luggage still I got charged for 7 kgs because the Total weight of my luggage was 37 kgs.
I had clubbed my cabin luggage with check-in luggage earlier so,I did this I was charged 2800 rs.
I am totally dissatisfied with this.
Ragini Sharma

I travel from Bengaluru to ahemebad. Flight was one hour late. my lougage bag was deducted at airport without information and there was label on bag of other person. When I report complain there was no response from costmer care number. It is highly irresponsible airline.

To,

The Grievances Cell/Feedback,

Spice Jet Delhi, India.

Sub: Issues faced while traveling from Spice Jet flight Patna to Delhi on 11 June 2019

Dear Sir,

This refers to the mental and financial trouble which I faced while traveling from Patna to Delhi by Go Air flight on 11 June 2019.

On 11 June, I caught Spice Jet flight no. 8998 from Patna at 9:25AM, which was supposed to reach Delhi at 11:10 AM. Since I work in Kabul, Afghanistan and catch the connecting flight to Kabul – Kam Airways flight no RQ 916 at 3:00 PM, the Spice Jet flight from Patna to Delhi in the morning is very convenient to me.

However, the Spice Jet flight could not be flown from Patna airport because of the technical on aircraft at Patna Airport. All of the passengers were boarded in flight, the spice jet was very near to runway for ready to fly. But suddenly the spice jet couldn't capable to make fly due to technical issues. All passengers have waited inside of the flight for more than 2 hours. Finally, the captain of the spice jet was decided to the management are arranged the other flight.
Finally, the Spice Jet flight could manage to fly at Patna Airport around 9: 25AM. I was not allowed to catch my connecting flight to Kabul because of very short span of time. There was no other way except to stay outside and catch the next day’s flight to Kabul.

This created a lot of trouble as I don’t have any known people in Delhi and I was completely unaware of the city. Though I managed to stay in a hotel very close to the Air port at Mahipalpur, but apart from financial expenses it also caused mental trouble to me. Therefore, I am requesting to reimburse me for all the expenses as listed below.

Expense-1 (Hotel boarding and lodging) INR = 600.00

Expense-2 (Cancellation charges for connecting flight to Kabul) = ($ 70.00) INR = 4830.40

Expense-3 (Transportation charges, Delhi Airport to hotel and back) INR = 300.00

Subtotal-1 (Expense-1, 2 and 3) = INR 5730.40Expense-5 (Mental trouble faced @25% of the Subtotal-1) INR = 1432.60

Expense-4 One day absent in office, Due to deduction of salary in $ 100 INR = 6900.00
Total Expense (Subtotal-1 and Expense-4) = INR 14063.00

Since Spice Jet is responsible for all these expenses, I would therefore expect them to reimburse me a sum of INR 14063.00 at the earliest. The money can be sent by cheque to my home address as below.

Address: Prawez Ahmad,

C/o Akhrot Adv

Moh Chhawani,PO Bettiah,Distt- West Champaran-845438,Bihar
Mob no. XXXXXX4025

I would be always grateful to you for this support.

Yours sincerely,

(Prawez Ahmad)

Enclosures:

1. Copies of Spice Jet Air boarding Card (No.02) and air ticket (11 June 2019, Patna to Delhi)

2. Copies of Kam Airways air ticket (12 July, Delhi to Kabul), Cancellation charges for booking done on 11 June 2019 and air ticket booked for 12 June 2019.

3. Copy of Hotel expenses

4. Copy of Passport
5. Copy of cause letter

CC: Customer Care, Spice Jet.

Very disappointed trying to call customer service from hours but busy or hang up, you are promoting to buy so many packages but when we call no answers

I had travelled by flight No. SG-125 from Bagdogra to Delhi on 25-Jun-2019. As per my booking details I was allotted seat No. 9F, which was changed to 8A for unknown reasons, while issuing the boarding Pass. The person sitting at seat No. 7A, claiming to be medically unfit bent his seat backward, as a result of which my sitting space became narrow enough to cause me a lower back pain due to forced poor sitting posture. I requested the Air hostess on duty for changing my seat, but my request was simply ignored.
Kindly look into my complaint, failing which I am forced to approach Consumer complaint Cell.

Dr. Sushil Kumar Sharma
Phone No. XXX
E-Ticket No. VG985H

Imagine if you will, buying a ticket months in advance of your flight, then arriving at the counter only to be told if you want to board your flight you will have to pay again because they have confused your credit card no. That is what happened to me in January of this year. And they said oh don't worry it will be refunded back to you. Well after many phone calls and futile attempts to recoup my loss, months have gone by and I have given up on ever receiving any of my money back. You win SpiceJet, you win! But you can be sure that this will be the very last time you take advantage of me with this ridiculous policy of yours. And I will be proclaiming to anyone who will listen, to avoid this airline like the plague. My advice is NEVER fly SpiceJet.

Should DSLR camera allowed to take on hand bag in international flight ?

I am going to travel from Delhi to Chennai in spicejet flight. Can I carry a liquors bottles, if yes then, how much litters or bottles can carry in domestic spicejet flight

My ticket is cancel by them but what about my travelling and for new ticket booking reply me fast because your customer care number from there nit getting positive response

I have booked online ticket and would like to avail add on facilities like seat and meal. In this regard i tried to update details on site for which PNR is not being accepted. When tried to reach customer care no person is lifting since last 4 hours. The worst customer care center which i have evidenced in the recent times.
I thought of having delight experience, but everything gone into vain.

Regards
Anil Kumar

Dear Team
I booked a ticket IXE DXB online and I am a resident of UAE for last 46 years.
I received a message saying I need OK to board contact my travel agent.I booked online Who is my travel agent.
Why there is no option in your website to click resident visa holder or visit or new visit Ext Etc.
Please reply I don,t have time to visit any agent or any of your office except your check in counter.
Please advice immediately.If nagative I need to cancell your flight and look for alternate airline.

Ticket date change

I am highly dissatisfied to see customer service by Spice Jet.
I have an international flight and wanted to book excess baggage according to the policy.

But spice-jet preponds the flight and then says to qualify for discounted baggage costs I should have done it before 24 hrs.

I was on the phone for 1 hr explaining the whole scenario -
I was traveling and could not book the baggage since this option is not visible on the phone website.
But still its all the customers fault and spice-Jet completely denies to help and keeps repeating the policy.

the worst experience ever.. i am travelling to delhi from kolkata from spicejet.
i am travelling with my grandfather who is 86 years old.. first of all i waited in the queue of checkin for 20mins , i requested can we proceed first but no one listened..Secondly togther our luggage was 32.5kgs which is 1 kg each extra.. and the girl at the counter never listened or considered even once even after requesting so much.. ive travelled in other airlines indigo, air india and i have always been given 1 kg consideration which is quite fair..1 kg margin..i requested i am ready to pay just waiver off a lil but she was rude, arrogant and blunt and said pay and pls leave mam..i ended up paying 1200 rs.. i asked for 2 seats togther she said pay and get it else seperate seats.. i asked her pls make it fast he has been standing since long she said who asked him to come here he should have sat down..what the hell.. is this a way to talk to a customer..i am nevr gonna travel with spicejet ever again in my life.. worst experience travelling with spicejet in ny life..not a single consideration given..
sg 130.. 7.50 am flight..

I travelled from surat to delhi by spice jet sg 428 on 19 Feb 2018 .but on arriving at new delhi air port I saw my bag broken and not carried proper by spice jet staff . After that even I can't carry my bag or hold it in hand properly .spice jet charged high more than another air lines but I didn't expected this kind of behaviour with my bag.I don't think I can suggest to any person for spice jet

Dear Sir,
I’ m very shockingly & heart fully writing this that myself along with my friend was flying on 8th of this month through return tickets from Delhi -Chandigarh- Delhi. As per schedule , our flight tookoff from Delhi timely and we landed at 8.05 am at Chandigarh airport.
After finishing our scheduled job, we both the friends timely boarded retutned flight sheduled for Delhi at 3.10 pm. As per our boarding pass, our seat no was 25 A & 25 B. We calmely occupied our scheduled seates but unfortunately, after 5 minutes 2 employees of Spice Jet came to us and asked us ot get down thight for a while. When we asked the reason, they told us, they want to enquire something. We requested them to enquire theire itself we might have missed the flight. But they didn’t agree & assured us that our flight will not b missed. But when we agreed to them & followed them to the terminal, we were shocked to that the would heave taken off ! Besides that they forced me to sit on wheel chair when I was perfectly ok to walk. After that , they told us no reason of the incidense and told us now we were free to go now !
As after that , there no flight, we had to co come to Delhi by taxi. We are shocked to such a rude & improper behaviour from such a renowned flight!
I hope a valid reason will definitely be bring to my knowledge no such behaviour or treatment will be meet out with non of the else passengers in future !
Bye Byr !
In anticipation of some proper reply !

Your’s
H R Singh