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Spotify Customer Care

Updated on Thursday, 16 March 2023 - 5:36pm
Organization: 
Website: 
Official Website

Email

  • office [at] spotify [dot] com
  • ir [at] spotify [dot] com

Important Link

Install App

Worldwide Offices

Location Address
Spotify Belgium Square de Meeus 37
4th floor
1000 Brussels
Belgium
Spotify GmbH Unter den Linden 10
10117 Berlin
Germany
Spotify Canada Inc. 220 Adelaide Street West
M5H 1W7 Toronto Ontario
Canada
Spotify Denmark ApS Vestergade 27, 1 th
1456 København K
Denmark
SPOTIFY SPAIN SL Paseo de Recoletos, 7-9
28004 Madrid
Spain
Spotify Finland Oy Merimiehenkatu 36 D
FI-00150 Helsinki
Finland
Spotify France SAS 48 Rue la Bruyère
75009
Paris
France
Spotify India Pvt Ltd Regus, North F/A-4,
Floor 1st,A Block,
Shivsagar Estate, Dr Annie Besant Road,
Worli, Mumbai Mumbai City,
MH 400018 INDIA
Spotify Italy S.r.l. Via Joe Colombo 4
20124 Milano
Italy
Spotify Netherlands Singel 540 3h
1017AZ, Amsterdam
Netherlands
Spotyfy Ltd Adelphi Building
4 Savoy Place
London WC2N 6AT
United Kingdom
Spotify USA Inc
 4 World Trade Center
150 Greenwich Street, 62nd Floor
New York, NY 10007
USA
Spotify Mexico Pedregal 24 Torre Virreyes Piso 8
Col. Molino del Rey
DF 11040
Mexico
Spotify Israel Email :office [at] spotify [dot] com

Spotify HQ

Spotify AB
Regeringsgatan 19
SE-111 53 Stockholm
Sweden
Reg no: 556703-7485

Social Sites

Comments

Sun, 05/05/2024 - 10:16pm — Anonymous (not verified)

can't log in

I can't login with my number it's totally correct with each digit still say not correct number i tried to login several times but still no output

Tue, 19/12/2023 - 12:42pm — Sammy (not verified)

Login with phone number

I can't login with my number it's totally correct with each digit still say not correct number i tried to login several times but still no output

Sat, 07/10/2023 - 11:21am — ashok kandoi (not verified)

Not able to login to my email id

Not able to my account : ashokkandoi [at] gmail [dot] com

Wed, 20/09/2023 - 6:07pm — Alisha Nangia (not verified)

Can't log in with number

I am unable to log into the app using my phone number. Please help.

Thu, 14/09/2023 - 6:29pm — Anonymous (not verified)

Login issues

Unable to log into Spotify using mobile number. The alert is coming up as "Check your phone number"

Thu, 06/07/2023 - 6:11pm — Anonymous (not verified)

premium issue

i purchased one month premium plan money got deducted from my account but i am not able to login into my account with my phone number. This is reduclouse .

Fri, 30/06/2023 - 9:35am — Rakesh (not verified)

I can't login with mobile number

Not log in premium account with mobile number

Sat, 13/05/2023 - 4:44pm — Anonymous (not verified)

can not login using phone number

when i try to login using the phone number its saying try again later and i am not able to get an otp

Tue, 04/07/2023 - 12:13pm — Anonymous

Check Mobile Number

I have been using Spotify Premium for over a year now and I have even enabled AUTO DEBIT as an option too.I recently updated my premium plan from single user to dual user and ever since then I've not been able to login to my premium account... Whenever I login with my mobile number even when I enter the right number it says please check your number..But the funny part is my money got debited through UPI payments which is linked with the same phone number as my premium account..

Fri, 30/06/2023 - 7:03pm — TrushnaJena (not verified)

Can login into my account

I have been trying to login into my account and every time it is showing try again try again check the now

Tue, 30/05/2023 - 7:34pm — Anonymous (not verified)

I am facing the same issue. I

I am facing the same issue.
I am trying to login with my mobile number into spotify account.
it says "check your phone number", my number is 100% correct and I am unable to login.

Wed, 24/05/2023 - 1:26pm — Saurabh Chauhan (not verified)

Same issue I am getting and

Same issue I am getting and it is still not resolved

Mon, 22/05/2023 - 4:00pm — Pandikumar (not verified)

Login

Can't login using mobile number

Sun, 02/07/2023 - 1:41am — ANKUR (not verified)

can't log in through my mobile number

can't log in spotify through my mobile number.

Sun, 08/01/2023 - 10:58pm — Tanaya Pawar (not verified)

Premium account not working

I purchased premium plan for a week the money got deducted but i am unable to access the premium features please look into it.

Sat, 11/06/2022 - 7:10pm — Gagan AhujaAnonymous (not verified)

Complain

Paid 2149 for family annual but not working

Thu, 16/04/2020 - 4:50pm — Malathi Krishnamurthy (not verified)

Charge for the app

I downloaded the free music app and just now received an intimation that RS 819 have been deducted from my Bank.

I request you to look into the matter and refund my money if it’s a chargeable app and you can delete the app.

Thanks
Malathi

Sat, 11/04/2020 - 2:28am — Vimal (not verified)

Premium account not working

I have paid for one month students Spotify subscription. But premium plan is not working. I cannot assess premium features. Please help

Mon, 10/02/2020 - 5:53pm — Suhas ilakal (not verified)

Premium account not working

I have subscribed to 3 months premium account and I'm still not able to access the account so please resolve this as quickly as possible

Mon, 10/02/2020 - 1:04pm — N L S Reddy (not verified)

i am pay the money, but premium plan is not working

need help