Stanza Living Customer Care No.

Updated on Saturday, 23 September 2023 - 5:15pm

Organization:

stanzaliving.com

All India Number(s):

080-4600 7672 (Call/WhatsApp Support)

Website:

Official Website

Email

digital [at] stanzaliving [dot] com (Customer Support)
operations [at] stanzaliving [dot] com (For Refunds)

Install App

Important Links

Corporate Office

Stanza Living
20th Floor, Ireo Grand View Tower,
Golf Course Extension Road, Sector 58
Gurugram, Haryana 122102

Social Sites

Comments

Thu, 15/08/2024 - 1:04pm — Anonymous (not verified)

Deficiency in service and rude behaviour

Stay in stanza living is such a scam ! …. They removed my belongings without my knowledge and consent in my absence in the property stating that rent was not paid … although I already informed my them as I m exiting the property requested them to adjust my deposit amount with that month rent and they agreed to do the same ! And they didn’t asked me to pay the rent …. After all this without informing or reaching me …I’m my absence they seized my things ….. I tried reaching the residence captain as well the residence manager and they didnt response and behaved so rude and inhumane….At night i was literally thrown out in streets ! I managed to get home in midnight !
Please don’t prefer this stay …they are very much crooked

Wed, 12/06/2024 - 5:21pm — Anonymous (not verified)

Contact Number for Granda house RVCE

Please share Contact Number for Granda house RVCE

Wed, 08/05/2024 - 12:23pm — Anonymous (not verified)

Took advance amount for double sharing now not giving room

This is the issue in Bangalore stanza Frankfurt hotel where my son booked the room for double sharing and paid advance as well , now the person who took the advance left and did not make the reservation, the current supervisor saying the room was showing booked for single room which is very costly . The double sharing was booked in 13k per month. I have a receipt for advanced amount paid to company. Need help on this ASAP .

Thanks
Vivek singh
Xxxxxx

Tue, 07/05/2024 - 3:28pm — Sudip Das (not verified)

Complaint against Refund Amount

Dear Stanzalining Team

This is to bring to your attention that I was residing at Casula XXX at Porur, Chennai. My contract got over on Feb this year. As I was in abroad that time, I couldn't access my app and apply for move out. I called up Stanzaliving representative Mr. Ajay on the next day and informed him about my situation. I also requested him to process my Move Out and remove my minor stuff from the room. I specifically requested him to avoid any addition payment of rent after the contract period is over. Though he assured to do the same, he didn't. After several requests over phone, I found in the app that my move out date is marked as third march24. After few days, I found that move out is withdrawn. I tried to reach Ajay but it went unanswered. After returning back to India , I immediately processed moveout using my app on Fourteenth march. I informed the same to Ajay. He confirmed that Move Out has already been processed and there will not be deduction of rent. Now, on receipt of final statement in end of April. I found that moveout date is marked as Twenty March and a full month rent has been deducted from my security deposit.

This is a total unfair practice Stanzalining resorted to and I disagree to accept the final settlement. I tried to reach Ajay today also to ask for explanation, but my call went unanswered.

I request Stanzalining operation team to look into this issue and refund my full security deposit at the earliest. I look forward for your immediate attention and necessary action.

Fri, 03/11/2023 - 10:08am — Anonymous (not verified)

Security deposit not refunded

Its been 6 monthas since my daughter vacated the property breganz house bangalore. security deposit Refund not received
This is a fraud company

Mon, 11/12/2023 - 1:36pm — Anonymous (not verified)

Refund not yet received

Since june 28th, 2023. I’m following up with your team related to my security deposit hold by your Account’s department. Regarding the same I wrote a email to the same email ID on 28th June 2023. App shows error in your records related to my move out date my actual moved out date is 20.06.2023 but your app shows it as 28.06.2023. After Soo much of months they are not yet responded and not even a proper response

Wed, 13/09/2023 - 5:12pm — Anonymous (not verified)

Refund of deposits

When I came to see this property (Stanza Living Florence House, Hinjewadi), at that time, it was told that the electricity bill of every amenities provided like common area, kitchen, water filter etc will be included in the rent. So, as this was my main concern while selecting a PG to stay, I agreed to it and signed the contract and extended my stay for 12 months. Before that, I stayed here for three months.
10-15 days after extending my contract, they started changing their policies day after day. First, it was about the food system. Now they have introduced another policy that says we have to pay electricity bills separately, which will not just include my usage, I will have to pay a common shared bill which will include the community's usage and the electricity bill of appliances being used in the common areas which were previously included in the rent.
   All this is being done stating one clause that says that they can amend the contract anytime. But our agreement or views to those changes are not considered in those policy making.
   Therefore, in such conditions,:-
1.) Where policies keep on changing day      after day,
2.) The problems are not being addressed even after saying that Stanza living treats their residents like a family,
3.) Where, I am in a state in which I have to accept whatever changes they want to make in the policies,
   All the above stated conditions are compelling me to end my stay here. For that I asked to give my money back which I have paid in the belief that it was my money and Stanza will have a humanistic approach towards any issue that I'll be facing and will resolve it. Now, when I am finding it unsuitable for me and, for that reason only, asking for the refund of My total amount stuck with them that is ₹32,737.5
I have tried to reach out the city head Sumit Deshmukh, and the cluster manager Amir Khan, but they are just saying that that can't do anything and cannot refund my money and we will have to pay the rent otherwise leave this place.

Sun, 03/09/2023 - 9:13pm — Anonymous (not verified)

My chils was staying

My chils was staying there..not disClosing identity in fear of harrassment. First answer to anything is a 'NO WE CANNOT' They lie and falsely accuse the child for misbehaviour where as they themselves threaten you. Facilities very poor.. bathrooms shabby and ill maintained. Food worst. Dont even keep basic occupancy records of children staying . Once this post comes online the standard response will ..."sorry we cannot find you in our database" NO REFUNDS EVER.. SUCH STANDRDS HIGHLY UNEXPECTED OF IIM ALUMNI STARTUP.

Thu, 31/08/2023 - 12:28pm — Mohammad Gulamhusainwala (not verified)

Property issue

I live in Wellington property in vadodara location initially they told me it was a 2 sharing property and now they are saying I have to share my bathroom with 4 people . How is this a 2 sharing property. And they are charging healthy amount for it.

Sun, 09/07/2023 - 7:57pm — Arpit Gupta (not verified)

Mentally torture not giving my money

My name is Arpit,I booked Lincoln house banhlore 24 may 2023 and paid 6000 in advance because they were calling me everyday hurry up hurry up. I try onbording on 30 June did online payment 2 times of 23 thousand but it get failed my amount deducted I did complain in bank but the owner of Lincoln house didn't allow me to get in. I stayed outside somewhere else and they cross all the limit as a human I asked them for refund they deny.i beg them like everything, everyday and today 9 Jul I had to left banglore I have no money I am harassed they blocked me even Joshep sir hang up my call.....I beg them everyday as a good human being I told to cut 2000 and give 4000 still they didn't do that.They know hindi still taking in there language torturing me so much I mentally not well around 50000 Rupee is stucked in between I swear on my parents ....help me stanza help me help me I touch your feet help me please

Thu, 02/03/2023 - 5:12pm — KAUSHIK PATIL (not verified)

Refund issue

Stanza living have of the worst customer service. They do not reply on calls and mails. At the time of registration, they try to take payment as soon as possible and when I visited the property, the people were very rude. I asked for refund many times, but they do not reply at all. On call, they say that your call will be forwarded to the team and ask me to mail several times. Like, I am not free to mail and call them 500 times for 500rs.

Fri, 11/11/2022 - 6:22pm — Dhinesh (not verified)

Refund my security deposit

Hi
I exited stanza living last 16th Oct and still haven't received my security deposit refund.
I am trying to contact the managers and re but there is absolutely no response.
There is also no response from the operations and support email.
It has been more than 20 days. Please solve this issue ASAP. Resident id :22BKABA057

Sat, 06/08/2022 - 4:43pm — Anonymous (not verified)

About not getting deposit money back

I haven't received my deposited money back and no response to email and no cantact.Very bad service.

Tue, 02/08/2022 - 5:10pm — Anonymous (not verified)

Please don't stay here. I

Please don't stay here.
I accidentally stayed here.
The stanza which i Stayed hav 80 girls.
All of a sudden they are telling as to vacate the place because they are giving the building to landowners and they said a time of 3days within that we need to vacate.
They are not even showing courtesy where will we go?
How do we find a new place. ?
Within 3days prior how can we shift our stuff to another place.
And the managers are not even helping us.
Worst place ever.

Sat, 20/08/2022 - 6:34pm — Anonymous (not verified)

Regarding rent and staff interaction

Stanza living is the worst place to stay I completely prefer you not to stay in Stanza ever, it is the worst company I have ever seen in my life, they are charging highest rent in the market and not giving the desired results or services and one of the most important thing about Stanza is that you will be completely ignored once you paid your rent and nobody listening to you ever, nobody resolves your problem, food quality is very poor, variety in food is very miserable and there is always a restriction on the quantity of food, the staff of Stanza where I lived behaved in a way that we are slaves of them, rooms are very small, no facilities of fridge, oven, induction, pure water and there is a limit of wifi usage also,

So these are the things you must kept in your mind before choosing Stanza to stay because these are genuine problems because I am currently staying in Stanza and these all things are happening to me and i can't disclose my location because the staff will make my stay more miserable so please share it help me

Fri, 20/05/2022 - 3:01pm — Palak Sharma (not verified)

Refund

Wed, 07/12/2022 - 3:37pm — Anonymous (not verified)

Stanza living is scam, they

Stanza living is scam, they just don't refund back the deposit. Keeps fooling you.

Sun, 15/05/2022 - 1:12pm — Harshitha Ravishankar (not verified)

Refund of security deposit

Security deposit was not refunded even after 45 days post vacating. Stayed in Stanza Brunswick room 207 from Dec till Mar. Ticket created with 355631

Thu, 17/02/2022 - 6:04pm — Saloni Gupta (not verified)

Refund not received

Stanza living has the worst service ever. I prebooked Toronto house property by paying ₹2000 and visited the property the very next day. There was no one there to properly guide us and show the pg. The location was very bad and then we are informed that the rooms are all book and nothing can be done. It's been one week since then and I have been constantly contacting them for refunds but have been getting no rssponsr. This is highly disappointing!

Thu, 06/01/2022 - 5:25pm — Shivangi Pilani (not verified)

Refund and Cancellation

I booked the property almost 1.5 months ago and when I reached the property such the worst service was provided. I cannot just tell you about it. So bad that I won't ever say someone to go and use stanza for any of their requirement. Management and staff are so irresponsible and unaware of the process and stuff. I had a complete mental harassment during the time I have made the booking through this app. Raised the complaint against the company in consumer court for mental harasment.

Sun, 30/08/2020 - 8:52pm — Hartik Gidwani (not verified)

my refund amount not rec i complete my contract

I complete my tenure in stanza living in indore verona house i live but my refund amount is not intiated i contact head office but their is no proper response

Mon, 26/04/2021 - 7:13pm — Hemanth Koribilli (not verified)

I did no recieve mu security desposit

Despite completed the contract , I did not recieve my security deposit its been 30 days since I've vacated stanza Guangzhou house Hyderabad....I didn't even get any reply to mail I send...neither the operations person takes responsibility....nor u answer the call....even though u answer ...the u simply say...an authorized person will call you in 48 hrs
This is so wrong....stupidest corporate entity on can associate with

Mon, 21/08/2023 - 11:25am — Har (not verified)

Didn't recieved my refund of security deposit

I've been writing mails since then so that the process of getting refund of my security deposit may begun but ,as usual there is no reply from stanza community.
Also I've been trying to get help and call as well but there isn't anything.
I am trying not to take this matter publicly on social media platforms like Twitter and Facebook.
I kindly request you to take this mail seriously and look into my issue.

Sun, 24/05/2020 - 11:29am — Prashant Bajaj (not verified)

India Customer Care