The following types of calls are being received on helpline 1100 :

You may call anytime from 7 am – 10 pm, from Monday - Sunday, including government holidays

• Issues in availing government schemes or services that you are eligible for .
• Civic issues – burning public property / waste, broken streetlights, open manholes, water logging, etc. 
• Other public issues 

You can submit a grievance through :

• Call the helpline – Dial 1100 .
• Email the grievance to cmhelpline [at] tn [dot] gov [dot] in  .
• Post the grievance to the address mentioned under “Contact Us” at the bottom of this page.
  
  • Special Officer,
    Mudhalvarin Mugavari Department,
    Secretariat,
    Chennai -600009.
• Visit the address mentioned under “Contact Us” at the bottom of this page 
• You can also complain through TN CM Helpline App .
• You can also file complain online, procedure given below: -

Online Procedure to File complaints :

• Go to the official website, Sign up on the portal with your mobile number/email ID.s
• Click on File a Grievance option
• Describe your grievance and fill the form to the best of your knowledge. 
• Click “Submit”. You can submit a grievance in Tamil or English, you will receive an acknowledgement message with your unique grievance ID.
  You can use it to track your grievance.
• You may track your grievance yourself from the CM Helpline Portal under the My Dashboard tab
• Your grievance will be registered with the concerned department and you will receive status updates via SMS.