1860 500 8282 (IVRS Options)
Select your preferred language,
- Press 1- For tata credit card
- Press 1- Information about credit card
- Press 2- To report lost/stolen card or to report unauthorise trasaction from your card
- Press 4- To apply or check application status
- Press 6- To generate pin
Contact
- All phones: Dial 39 02 34 56 (prefix local STD code), If you suspect fraudulent activity in your
account call 24-hour help line No.
- 1860 500 8282 Or 1800 180 8282 (from BSNL/MTNL lines)
Email
- customer [dot] care [at] tatacard [dot] com
Important Links
Lost or Stolen Cards
- Log on to tatacard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’
- SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your Tata Card)
Grievance Redressal
-
Call:
- Dial 39 02 34 56 (Prefix local the STD code)
1860 500 8282 Or 1800 180 8282 (toll free)
Escalate at 1860 180 7777
Our executives are available 8 am - 8 pm from Monday to Saturday
- Write To:
- Manager- Customer Services
SBI Cards & Payment Services Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India.
- Email:
- customer [dot] care [at] tatacard [dot] com (along with your 16 Digit TATA Credit Card number &
contact number/s in the Subject Line).
In case you are not satisfied with the response from helpline you can email (along with the complaint Number)
at nodalofficer [at] sbicard [dot] com or write to:
- TATA Head, SBI Cards
PO Bag 28- GPO, New Delhi-110001
In case you think that your concern is unresolved within the time specified, or you are not satisfied with the resolution
offered, you may address your concern to Customer Services Head at principalnodalofficer [at] sbicard [dot] com.
Further in case you do not get satisfactory response you may also approach Chief Executive Officer
at customerservicehead [at] sbicard [dot] com.
Grievance Redressal Officer
Name |
Designation |
Address |
Mr. Prosenjit Dhar |
Nodal Officer |
DLF Infinity Towers,
Tower C, 10th–12th Floor,
Block 2, Building 3, DLF Cyber
City, Gurgaon –122002 (Haryana) India. |
For media queries
- write to Corporate [dot] communications [at] sbicard [dot] com