IVRS Menu: 1800 2099 100
- Press 1 - For holidays outside India.
- Press 2 - For holidays within India , Nepal , Bhutan or Srilanka
- Press 3 - For foreign exchange.
- Press 4 - For Visa
- Press 5 - For Flight booking.
- Press 6 - For Hotel booking.
Emails
- support [at] thomascook [dot] in (For Service / Site Related)
- sales [at] thomascook [dot] in (For Sales Related)
- service [dot] quality [at] in [dot] thomascook [dot] com (For Feedback / Concerns / Escalations)
Important Links
Head Office
Thomas Cook India Ltd.
Marathon Futurex, A Wing,
11Th & 13th Floor, N.M. Joshi Marg,
Lower parel (E), Mumbai 400013
Social Sites
Comments
Encashment of cash from thomas cook card
Dear Sir
Subsequent to the above received a call form a lady stating Thomas cook representative to Encash the available balance from the Thomas cook card which is not used more than 6-months inturn she asked about my bank details please confirm the process is taken up by Thomas cook & how to authenticate the person coordinating
Matter most urgent waiting for your earliest response
Thanks & Regards
Ravindra Bettaller
Not approving for the Europe trip
M/S, Thomas Cook Pvt Ltd
Dear sir,
This is to inform you that out European Tour was supposed to be from 2nd may - 13th may 2019....But our visa had been rejected by the Embassy....we had already paid 6.50 Lacks for this trip... when our visa was rejected they did not bother to help us.but they are denying that money won't be refundable.we requested them to give the papers regarding bookings...they ignored the matter and tried to over look it . they had misguided us from the very beginning.we often requested them about the papers but they misbehave with us.
So,we are requesting to looking to the matter and solve the problem as soon as possible....
From, Moulisa (One of member of this trip).