Thomson Home Appliances Customer Care No. 93551 88885

Organization: 
Toll free Number(s): 
  • 1800 843 8777 (Customer Support, All Days, 9:30am-7pm)
All India Number(s): 
  • 93551 88885 (For Large Appliances, 9:30am-7pm)
  • 63660 43210 (For Small Appliances, 9am-9pm)

IVRS Menu:

  • Press 1: For Thomson Led TV.
  • Press 2: For Air Conditioner And Air Cooler.
  • Press 3: For Washing Machine.

Emails

  • consumercare [at] thomsontv [dot] in (For Large Appliances)
  • support [dot] thomson [at] flipkart [dot] com (For Small Appliances)

Important Link

Social Sites

Comments

Totally failure company and

Totally failure company and warranty is totally like as a just for name. Very bad servise they provide.so please don't buy any product from them.

Thomson tv display not warking

मेरा टिव्ही अभि वारंटी पिरेड मै है पिछले ऐक महीने से कंपनी के इंजिनिअर आकर चेक किया तो टिव्ही का मदर बोड खराब है औसा बोला कस्टमर केअर वाले बोलते है कि हमारे पास पार्ट नही है औसा बोलते है और कस्टमर केअर वाले को तो बोलने कि भी तमीझ नही है ्बोहत गंधी सर्विस है

Customer services very poor

Customer services very poor don't buy the product, customer service no proper response

This is my registered

This is my registered complaint no. MHU5020923T786xx

Display stopped working. Made a complaint for replacement. They gave only complaint number since 2 weeks no response. Saying no part available. How is this possible? It was a newly launched qled tv not a old discontinued model

Thomson tv worst product

Please dont pursace this product lost problem 9A series tv please dont pursace this tv

TV Complaint

Guys please don't buy any Thomson Products the service is Very Disgusting and no in time proper response, if there is they cannot give the proper service then what is the use of we buying the products

Bad Service

Guys please don't buy any Thomson Products the service is Very Disgusting and no in time proper response, if there is they cannot give the proper service then what is the use of we buying the products

YES EXXTREMELY BAD SERVICE

DO NOT BUY.... NO SERVICE AT ALL, ITS BEEN 2 months my washing machine not yet serviced

My TV model mentioned bellow

My TV model mentioned bellow not getting ON, please assist me, product is under warranty period..
Prodect:-Thomson 9R Series 139 cm (55 inch) Ultra HD (4K) LED Smart Android TV
55, Black

My Thomson LED TV is not

My Thomson LED TV is not working properly.red light does not change into blue.
At Dev sagar E workshop, bikrampur,[851132]
Cheriya bariyarpur, begusarai, bihar.
Kindly respond

Vertical lines ..please help asap

Hello
Within 5 to 6 months of my purchase from flipkart I can see vertical permanent patch of lining on my 50 inch led ..kindly see to it asap ..I have complaint no time with flipkart ...my order I'd is OD119410985620134000

Red patch on Display of 50inch Thomson 9R TV

Hi,

Within a month of usage my Thomson LED TV 9R 127cm 50inch big pink patch is coming on the display.
Order id: OD119356841809011xxx

Kindly repair it ASAP as I am not getting any response from mail or phone contact in connecting with you.

Regards,
Kishore

Tv smart tv screen goes white

My Thomson 32” smart tv screen goes white . Kindly help
Disstt - Dibrugarh, Mohanbari
State - Assam
786012

Display is off

I purchased b9 pro 32inch tv 1 year 6 months ago and today display is off after complaint to consumer care they mail me to deposit 450₹ I make payment online on 30 July and iam still waiting for technician and they are saying after payment confirmation from accounts team we will send technician iam still waiting for reply very poor service and customer care number not contacted and they are not reply on mail this company is cheater company.

Screen felt

Screen dots falt pictures
Please

YouTube

YouTube isn't working properly.so please rectify the problem.

Service for led tv

Sir humare TV m colour change ho rhe h please check my led tv

tv not working

tv not working purchase on jan 31 st 2020

Led tv thomsan

Thomsan led tv 24inch 60 cm usb damage है

Re

Customer Care not respond when I call sommanybtimes busy will came

sound issue

My name is santhosh garag,(sriram) Bagepalli - 561207.i Have purchased a Thomson tv (Model - XH06760 Serial no - TH50TH1000181002141,) from Flipkart on 02 Nov. there was an issue with the sound in HDMI ports. the soundssue. All 3 ports are the same, video is good but there is no Audio. Request you to either replace the TV or have the issue rectified ASAP.

Regards,

santhosh garag.

Change set top box with

Change set top box with different types.

Tomsontv

TV not on what a issue please clear my problem,quickley

For display problem

Sir
Mera display me lining aa Gaya hai .
Picture clear nahi aa rah hai .
Mera warranty period hai .
Please Mera display change karwa dijiye

My Thomson TV problem

Please. Give to me reply my TV problem it's not working

My Smart LED not working

My Smart LED Not Working. My Red main red light not working.

Worst

Hi

I was waiting two months for a service still no body has been came for service.this is too much cheating and worst service.i was send a lot of mails.and i have call more than 1000 times to customer service.

TV not working

Sir I Am try lot of time to customer Care no. To register my complaint but never are it's not connect how can i register my complaint

Thamson

Sir mera thomson ka led tv mangwaya hu ose set karana hai aapka help chahiye

Installation not done

Very poor service provider I brought tv on last Oct.12th but still now Installation not done

LED Tv display is not working

I have purchased a 32 inch led tv set in last may 2018 and it's not working from the last 5 days. We tried to call the customer care and not able to contact them. Please look into the matter and resolve my issue.

Picture is not appearing on screen

Sir

Picture is not appearing on screen. It means screen is not working since text/menu/instructions are not appearing. Pl. do needful and resolve the issue of displaying screen of TV. I have already mailed yesterday with enclosing invoice. Pl. Do needful at the earliest.

Led pictures can't see

Thomson led TV pictures cants see only sound listen TV on / off switch problem please clear

Thomson smart LED TV

Mirror cast not connect mobile use gide for sagesan in

YouTube app not working

Hi team,

The YouTube app in your Thomson B9 series pro 32 inch and 40 inch is not working since last 15 days, it says app need to be updated but the update doesn't happen since it says device is not compatible. Are you guys even doing any form of testing? I need an urgent response to this, else I am going to escalate this matter to Thomson officials as well as putting the link of this thread on Flipkart. Hope I see a reply on this.

WiFi not working

I've raised a ticket with Thomson service. However there's not much prompt response on fixing the issue. When I raised for the first time they took their own time(close to a month) to fix the issue. Ticket: 9818984. Not sure what they Did, but it was only a temporary solution, issue is reappearing again in less than 4-5 days. Customer care number doesn't seem to be working, it gets automatically dropped after a few seconds. Can somebody escalate this?

Display not working only sounds come

I have purched thomson LED smart tv 43 inch on 22nd april but today on 26 aug the screen gone . Only sound comes.
Please resolve the issue.

Regards
lalit sharma

TV display suddenly stopped

TV display problem suddenly stop screen is dark

TV screen gone to black

Sir,i purchased 43inches LEd smart ultra HD on jan'2019. With 2 years extended warranty. Last week onwards TV screen no audio and vedio was not working. Try t contact ur customer care, not able.to touch you. I sent mail to customer care.get the complaint no 9875271 and said 42 to 72 hrs will visit ur service engineer. But till now.no response
Very worst service
If I am not trying immediate action. Otherwise I will go with consumer court to file the case.
Treat urgent

Thomson smart tv

My TV on off problem

LED TV Not working

I have purchased a 32 inch led tv set in last Oct 2018 and it's not working from last 25 days we have contacted support center and mailed too.Engineer visited the TV set and told I will not repaired and you get a new TV set in 10 days.But still there is no respond and when contacting support, they are saying Engineer has not submitted his report. Pls look into the matter and resolve my issue.

Arvind

LED TV not working

LED TV not working.customer Care not pick the call after hundreds of attempt. Email not responding.I think Thomson LED TV customer care details are fake.

Thomson TV remote is not working

I purchased a Thomson B9 pro tv in December last year..But my remote is not working..Does it cover under warranty? Or what's the next step to get a new one? As i searched for it in so many shops, it is not available...

Remot not working

Remot not working

TV remote

Remote not working in Thomson TV.plz help me

Not supply electricity

I purchased new 32 inch Thomson led and currently issue is not working my led and not start

Yes customer care no not

Yes customer care no not connected i want to buy tv in this ple suggest me

new led tv of thomson pict. tube fail in five months

whts the service of thomson company. no customer care picke up a call no one is listening to customer. only 5 month completed of my led tv and its picture tube is gone. how we can believe to this company in future. if anybody is free in from this company then call me plz on this no.

Display not work

I purchase led TV o January 2019
After 6 months display no work I complaint again and again but no action taken with service team .
And no technician visit till date

Thomson led smart tv display can't see problem

I sent invoice bill my led tv under warranty so please repair my led .
I registered complaint 5 ,6 days but no response

Service

I have booked from flipkart TV given 1yr
Warranty within 6month TV display gone I have contacted to service centre and registered complaint they told with 24hrs we will solve but till now not even CME alrdy 3days over where I should go so wht I say please dnt buy this product in any case worst TV I ever seen
I wasted my money buying this TV so please dnt buy this TV.

TV screen hang and screen shows lines

Thomson smart TV that is under warranty
Pls rectify mention faults
1.ports unserviceable
2.Tv screen shows colourful lines
3.Tv hang 4 times in a month that requires to restart.
My address: TMQ 187/7 CTI AFS JALHALLI WEST BANGLORE KARNATAKA 560015

Thomson led tv picture can't see only sound listen

Please repair Thomson smart tv only 6months buy Thomson tv picture can't see so please repair my led y

Display not work

I purchase led TV o January 2019
After 5 months display no work I complaint again and again but no action taken with service team .
And no technician visit till date

Wrong no of your call centre

calling on your call cetre no since yeterday but no you have dialed is invalid what a pathatic service /call centre you have.

how we contact you people to fix our TV problem.

call me @

My complaint is that my led tv screen white problem

Sir,
I have a complaint that my TV screen has turned white I have already complained but mine No help has happened My tv is in warranty
My Complaint id, 8861686

Please send the engineer to my address

1. T.V Model Number 32M3277 pro
2. IMEI No, TH32M3277S18081
3. My Address, Village, Chhaprabar kalan
Post, Ataula
Landmark, Garhwa/Majhiaaon Road
Dist, Garhwa
Jharkhand Pin, 822114

TV again complent

What happened not responding very poor brand and service

Not in display condition

Tv colour and sounds systems are good

Not working TV PANEL

I thought THOMSON Q LED TV with product taxable value yearly 31000/- thousand .After one month i facebook issue with display panel a lodge a complaint to repair me .My complain id DLU5151223T9467.Now they ask me to paid 36000/- Thousand to repair the product .Repairing cost is more than taxable value of the product.Is it feasible.I have doubt that they send me old tv instead of New one.

HDMI port issue Thomson

My name is Andrew Gomes from Yercaud, Salem - 636602. Have purchased a Thomson B9Pro (Model - 40M4099/40M4099 PRO / Serial no - TH40M4099S181128286) from Flipkart on 21Jan. During installation itself there was an issue with the sound in HDMI ports. The technician had told that the issue was with the HDMI cable & that if its rrplaced it will be fine. But was shocked today that even afyer replacing with the HDMI cable and set top box the sound is still an issue. All 3 ports are the same, video is good but there is no Audio. Request you to either replace the TV or have the issue rectified ASAP.

Regards,

Andrew Felix Gomes

Hdmi not working

Hdmi not working