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UPCL Customer Care No. 1912
Updated on Thursday, 25 July 2024 - 5:49pm
Organization:
Uttarakhand Power Corporation Ltd(UPCL) Toll free Number(s):
- 1912 (Electricity Helpline)
- 1800 180 4185 (Power Outages, Faulty Meters, Or Billing Problems)
- 1800 419 0405 (Electricity-Related Complaint)
All India Number(s):
- 0135-2763 672 (For Support)
- 0135-2763 675 (For Contact Support)
- 0135-2760 911 (For Electricity Theft)
Website:
Official Website Emails
- customercare [at] upcl [dot] org (For Customer Support)
- epayment [at] upcl [dot] org (For Payment Related Queries)
Install App
Important links
- Online Bill Payment
- Frequently Asked Questions
- UPCL Offices Information
- Download Forms
- Feedback Form
SMS Services
- Send SMS to 7060836718 from your registered mobile number
| Sr No. | Service Name | Key words |
|---|---|---|
| 1 | Current Bill Detail | BD <Space><13 Digit Service Connection No.> |
| 2 | Current Bill Detail | BD <Space><11 Digit Account No.> |
| 3 | Last Payment Details | PD <Space><13 Digit Service Connection No.> |
| 4 | Last Payment Details | PD <Space><11 Digit Account No.> |
| 5 | New Connection Status | NC <Space><12 Digit Registration No.> |
| 6 | Complaints Status | CD <Space><11 Digit Complaint No.> |
| 7 | Registration of Mobile No. | RMN <Space><13 Digit Service Connection No.> |
| 8 | Registration of Mobile No. | RMN <Space><11 Digit Account No.> |
For Electricity Theft – Related Complaint/Information
| S.No | Name | Designation | Contacts | Address |
|---|---|---|---|---|
| 1 | Er.Arun Kant | For HR related information Executive Engineer (RE) Public Information Officer (For Victoria Cross Vijeyta Gabbar Singh Bhawan) |
0135-2769944 | UPCL Victoria Cross Vijeyta Gabbar Singh Bhawan Dehradun |
| 2 | Mrs. Shikha Aggarwal | For all information other than HR related Executive Engineer (For Victoria Cross Vijeyta Gabbar Singh Bhawan, UPCL, Dehradun) |
0135-2769944 | UPCL Victoria Cross Vijeyta Gabbar Singh Bhawan Dehradun |
| 3 | Er. Mohit Joshi | Superintending Engineer (IQA), Corporate HQ, UPCL Dehradun Appellate Authority (For Victoria Cross Vijeyta Gabbar Singh Bhawan) |
0135-2763832 | UPCL Victoria Cross Vijeyta Gabbar Singh Bhawan Dehradun |
Compliant Redressal Forum
- Complaint registers are available at all the 33/11 KV Substations of UPCL in Uttarakhand.
- Your complaints can also be lodged on phones.
- Time schedules has been formed for redressal of each category of complaints.
- Consumers can also lodge their complaints with the Consumer Grievance Redressal Forum functional in the respective offices as below:
| Sr.No | City | Distribution Circle | Name | Designation | Contact Details | Address of Forum |
|---|---|---|---|---|---|---|
| 1 | Dehradun | Electricity Distribution Circle (Rural), Dehradun Electricity Distribution Circle (Urban), Dehradun Electricity Distribution Division, Vikasnagar |
Shri Deepak Pharswan | Consumer Member | 0135-2763672, 0135-2763673, 0135-2763674, 0135-2763675 |
Consumer Grievances Redressal Forum, UPCL, VCV Gabar Singh Urja Bhawan, Kanwali Road, Dehradun. Pin-248001 |
| Shri Saied Ahmed | Technical Member | |||||
| Shri Tribhuwan Singh | Judicial Member | |||||
| 2 | Srinagar (Garhwal) | Electricity Distribution Circle, Srinagar (except Electricity Distribution Division ,Kotdwar) |
Shri Surendra Singh Negi | Consumer Member | 01346-252137 |
Consumer Grievances Redressal Forum, UPCL, Superintending Engineer Office/Campus, Inter College Road, Srinagar (Garhwal), Pin-246174 |
| Sh. Rajneesh Agarwal | Technical Member | |||||
| Smt. Sundari Gairola Devli | Judicial Member | |||||
| 3 | Haldwani | Electricity Distribution Circle, Haldwani | Shri Himanshu Bahuguna | Consumer Member | 05946-266223, cgrf [dot] kumaoun [at] gmail [dot] com |
Consumer Grievances Redressal Forum, UPCL, Kumaon Zone, 132 KV Substation Campus, Near C.E.(Distribution) office, P.O. Kathgodam (Haldwani), Nainital |
| Shri Prakash Chandra Pandey | Technical Member | |||||
| Shri Tika Ram Joshi | Judicial Member | |||||
| 4 | Rudrapur | Electricity Distribution Circle, Rudrapur Electricity Distribution Circle,Kashipur Electricity Distribution Division, Sitarganj Electricity Distribution Division, Khatima |
Shri Subhash Chandra Bhatt | Consumer Member | 05944-240503 , cgrfrudrapur [at] gmail [dot] com |
Consumer Grievances Redressal Forum, UPCL, 33 kV Electricity Substation, Secter-2 SIDCUL, Pantnagar, Rudrapur, Pin-263153 |
| Shri Navin Chandra Tewari | Technical Member | |||||
| Shri Ramesh Chandra Kukreti | Judicial Member | |||||
| 6 | Haridwar | 1. Electricity Distribution Circle, Haridwar 2. Electricity Distribution Circle, Roorkee 3. Electricity Distribution Division, Kotdwar |
Shri Satish Uniyal | Consumer Member | 01334-265389 |
Consumer Grievances Redressal Forum, UPCL, Industrial Area, Hill By Pass Road, Haridwar, Pin- 249401 |
| Shri Ganesh Singh Dharamsattu | Technical Member | |||||
| Shri Sanjay Kumar | Judicial Member |
Ombudsman Officer Contact
| S.No | Ombudsman | Contact Detail | Contact |
|---|---|---|---|
| 1 | Shri Subhash Kumar, I.A.S. (Retd) | 0135-2762120 , elec [dot] ombudsman [dot] uk [at] gmail [dot] com | Ombudsman (Electricity), 80 Vasant Vihar, Phase I Dehradun |
Senior Engineer Officers Contact Details
| Sr | Name | Designation | Contacts | Address | |
|---|---|---|---|---|---|
| 1 | Anil Kumar | Managing Director | 0135-2768895 | md [at] upcl [dot] org | VCV Gabar Singh Urja Bhawan, Dehradun. |
| 2 | Kamal Sharma | Director Finance | 0135-2763870 | df [at] upcl [dot] org | VCV Gabar Singh Urja Bhawan, Dehradun. |
| 3 | A.K. Agarwal | Director (Projects) | 0135-2763402 | dpupcl29 [at] gmail [dot] com | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 4 | Madan Ram Arya | Director (Operations) | 0135-2768876 | do [dot] upcl [at] yahoo [dot] co [dot] in | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 5 | R. J. Malik | Executive Director (HR) | 0135-2763901 | edhr [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 6 | Satish Chand | Executive Director (Technical) Chief Engineer (CSS And EAP) (Level-1) |
0135-2763580 | satishchand [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 7 | Madan Ram Arya | Chief Engineer(Distribution), Garhwal Zone | 0135-2621686 | ce [dot] garhwal_zone [at] upcl [dot] org, gmdd [dot] upcl [at] yahoo [dot] com |
120, Haridwar Road, Dehradun |
| 8 | A.S. Garbyal | Chief Engineer(Distribution), Rudrapur Zone | 05944-250246 | ce [dot] rudrapur_zone [at] upcl [dot] org, cerudrapur [at] yahoo [dot] com |
Sec-02, Near Titan Industry, Sidcul Rudrapur |
| 9 | Raj Kumar | Chief Engineer (Planning) | 9411111980 | rajkumar [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 10 | D. S. Khati | Chief Engineer (Commercial) and Power Purchase Cell | 0135-2762804 | dskhati [at] upcl [dot] org, cgmupcl [at] yahoo [dot] com |
V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 11 | Jaswant Singh | Chief Engineer (Project) Chief Engineer Corp. (CAnd P) |
01352762804 | jaswantsingh [at] upcl [dot] org, | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 12 | Ashish Arora | Chief Engineer, Civil / Superintending Engineer (Civil) | 9412997831 | ashish [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 13 | N.S. Tolia | Chief Engineer (Distribution), Kumaon Zone | 05946-266557 | ce [dot] kumaon_zone [at] upcl [dot] org, upcl_gmdh [at] yahoo [dot] co [dot] in |
132 KV Sub Station, Kathgodam, Haldwani |
| 14 | Mohit Joshi | Chief Engineer(Distribution), Haridwar Zone | 01334-311839 | ce [dot] haridwar_zone [at] upcl [dot] org, chiefharidwar [at] yahoo [dot] co [dot] in |
Vikas Bhawan, Roshnabad, Haridwar |
Zonewise Distribution Officers Contacts
| S.No. | Name | Designation | Contacts | Address | |
|---|---|---|---|---|---|
| 1 | Madan Ram Arya | Chief Engineer(Distribution), Garhwal Zone | 0135-2621686 | ce [dot] garhwal_zone [at] upcl [dot] org , gmdd [dot] upcl [at] yahoo [dot] com |
120, Haridwar Road, Dehradun |
| 2 | A.S. Garbyal | Chief Engineer(Distribution), Rudrapur Zone | 05944-250246 | ce [dot] rudrapur_zone [at] upcl [dot] org , cerudrapur [at] yahoo [dot] com |
Sec-02, Near Titan Industry, Sidcul Rudrapur |
| 3 | N.S. Tolia | Chief Engineer (Distribution), Kumaon Zone | 05946-266557 | ce [dot] kumaon_zone [at] upcl [dot] org , upcl_gmdh [at] yahoo [dot] co [dot] in | 132 KV Sub Station, Kathgodam, Haldwani |
| 4 | Mohit Joshi | Chief Engineer(Distribution), Haridwar Zone | 01334-311839 | ce [dot] haridwar_zone [at] upcl [dot] org , chiefharidwar [at] yahoo [dot] co [dot] in |
Vikas Bhawan, Roshnabad, Haridwar |
| 5 | R.S. Gunjiyal | Superintending Engineer, EDC, Pithoragarh | 9412093224 | edc [dot] pithoragarh [at] upcl [dot] org septh_upcl [at] yahoo [dot] com |
Electricity Distribution Circle office , Bhadelwada , Pithoragarh – 262501 |
| 6 | N.S. Tolia | Superintending Engineer, EDC, Champawat | 9412093250 | edc [dot] champawat [at] upcl [dot] org | Electricity Distribution Circle, UPCL, Champawat |
| 7 | S. C. Tripathi | Superintending Engineer, EDC, Rudrapur | 9411108210 | edc [dot] rudrapur [at] upcl [dot] org dgm_rdr [at] rediffmail [dot] com |
Opposite Nagar Palika Parishad, Rudrapur |
| 8 | Amit Kumar | Superintending Engineer, EDC, Roorkee | 9412073712 | edc [dot] roorkee [at] upcl [dot] org , dgmroorkee [at] gmail [dot] com |
26, Civil line, near -Boat Club, Roorkee 247667 |
| 9 | Ravi Rajora | Superintending Engineer, EDC, Srinagar | 9412079742 | edc [dot] srinagar [at] upcl [dot] org , dgmsri [dot] upcl [at] yahoo [dot] com |
Inter College Road, Srinagar (G) |
| 10 | Rahul Jain | Superintending Engineer, EDC (Urban), Dehradun | 9412075905 | eudc [dot] dehradun [at] upcl [dot] org , seedcurban [at] gmail [dot] com |
EDC (Urban), Kaulagarh FRI Campus , Dehradun Uttarakhand |
| 11 | Gaurav Sharma | Superintending Engineer, EDC (Rural) | 9412052777 | edcr [dot] dehradun [at] upcl [dot] org , seruraldehradun [at] gmail [dot] com |
Electricity Distribution Circle (Rural), 18 E.C. Road, Dehradun – 248001 |
| 12 | Shailendra Singh | Superintending Engineer, EDC, Tehri | 9412078477 | edc [dot] tehri [at] upcl [dot] org, edctehri [at] yahoo [dot] com |
Superintending Engineer, Electricity Distribution Circle (Tehri), New Tehri |
| 13 | Raghuraj Singh | Superintending Engineer, EDC, Karnprayag | 9639002868 | edc [dot] karnprayag [at] upcl [dot] org |
Superintending Engineer, Electricity Distribution Circle (Karanprayag) Gauchar, Near Palsari Aam Pin-246429 |
| 14 | Naveen Mishra | Superintending Engineer, EDC, Haldwani | 9412093101 | edc [dot] haldwani [at] upcl [dot] org |
Subhashh Nagar, Haldwani |
| 15 | Anil Verma | Superintending Engineer, EDC, Kashipur | 9411108210 | edc [dot] kashipur [at] upcl [dot] org se_ksp [at] rediffmail [dot] com |
Electricity Distribution Circle ,Bijli Bhawan , Bazpur Road Kashipur(U S Nagar) 244713 |
| 16 | Pradeep Kumar | Superintending Engineer, EDC, Haridwar | 01334-239531, 9411111276 | edc [dot] haridwar [at] upcl [dot] org , dgmharidwar [at] yahoo [dot] com |
Roshnabad, Haridwar |
| 17 | Amit Kumar Katariya | Superintending Engineer, EDC, Ranikhet | 7579055251 | edc [dot] ranikhet [at] upcl [dot] org |
Near Civil Hospital, Ranikhet |
| 18 | Y.S. Tomar | Superintending Engineer, EDC, Chakrata | 9411746161 | edc [dot] chakrata [at] upcl [dot] org | Superintending Engineer, Electricity Distribution Circle (Chakrata), Kalsi, Dehradun |
Corporate Officers Contacts
| S.No. | Name | Designation | Contacts | Address | |
|---|---|---|---|---|---|
| 1 | R. J. Malik | Executive Director (HR) | 0135-2763901 | edhr [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 2 | Satish Chand | Executive Director (Technical) Chief Engineer (CSSAnd EAP) (Level-1) |
0135-2763580 | satishchand [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 3 | Raj Kumar | Chief Engineer (Planning) | 01352763672 | rajkumar [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 4 | D. S. Khati | Chief Engineer (Commercial) and Power Purchase Cell | 0135-2762804 | dskhati [at] upcl [dot] org cgmupcl [at] yahoo [dot] com |
V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 5 | Jaswant Singh | Chief Engineer (Project) Chief Engineer Corp. (CAnd P) |
0135-2762804 | jaswantsingh [at] upcl [dot] org | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 6 | Ashish Arora | Chief Engineer, Civil / Superintending Engineer (Civil) | 9412997831 | ashish [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 7 | B. M. S. Parmar | Superintending Engineer (A) Director (Operations) Superintending Engineer, RDSS |
9084727072 | bmsparmar [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 8 | N. S. Bisht | Superintending Engineer (Commercial) | 8630586799 | narendrabisht [at] upcl [dot] org |
V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 9 | Mohit Joshi | Superintending Engineer (IAnd QA) Appellate Authority 1 – RTI) |
9917137775 | mohitjoshi [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 10 | M.S. Rana | Superintending Engineer (Commercial) | 8193021234 | msrana [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 11 | Muneesh Chandra | Superintending Engineer, ESWC, Haldwani | 05946 292321 | eswc [dot] haldwani [at] upcl [dot] org | Near St. Paul's School, Nainital Road, Haldwani |
| 12 | S. S. Kanwar | Superintending Engineer (HR) | 7457837966 | sskunwar [at] upcl [dot] org | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 13 | Shikha Agarwal | Superintending Engineer (ADB) | 9927207003 | shikha [at] upcl [dot] org | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 14 | V.S. Panwar | Superintending Engineer, (CAnd P-I) Superintending Engineer(HQ) |
701763665 | vspanwar [at] upcl [dot] org upclccp1 [at] gmail [dot] com |
V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 15 | Shishir Srivastav | Superintending Engineer (A),Managing Director Superintending Engineer ( CAnd P-II) |
7017073369 | shishir [at] upcl [dot] org | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 16 | Vikas Gupta | Superintending Engineer (IT, SCADAAnd ERP) | 9837023216 | vikasgupta [at] upcl [dot] org | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 17 | Mohit Dabral | Superintending Engineer (MM) | 9258193720 | dgmm [dot] upcl [at] yahoo [dot] com | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 18 | Prashant Bahuguna | Superintending Engineer, ESWC, Dehradun | 0135-2714853 | eswc [dot] dehradun [at] rediffmail [dot] com | 18, EC Road, Dehradun |
| 19 | Anil Kumar Dhiman | Superintending Engineer, RAPDRP | 9927396320 | akdhiman [at] upcl [dot] org | V.C.V Gabar Singh Urja Bhawan,Dehradun |
Board of Directors Contacts
| S No | Name | Designation | Contacts | Address |
|---|---|---|---|---|
| 8 | Shri Anil Kumar | Managing Director UPCL | 0135-2768895 | VCV Gabar Singh Urja Bhawan, Dehradun. |
| 9 | Shri P. C. Dhyani, Managing Director – PTCUL | Govt. Nominee Director | 0135-2642006 | Vidyut Bhawan, Near ISBT Crossing, Saharanpur Road, Majra, Dehradun |
| 10 | Shri Kamal Sharma | Director Finance | 0135-2763870 | VCV Gabar Singh Urja Bhawan, Dehradun. DIN: 10713018 |
| 11 | Shri Ajay Kumar Agarwal | Director (Projects) | 0135-2763402 | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 12 | Shri M. R. Arya | Director (Operations) | 0135-2768876 | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 13 | Shri R.J Malik | Company Secretary | 0135-3510151 | VCV Gabar Singh Urja Bhawan, Dehradun. |
PIO/Appellate Authority Contacts
Address
Uttarakhand Power Corporation Limited
Victoria
Cross Vijeyta Gabar Singh Urja
Bhawan,Kanwali Road, Balliwala Chowk,
Dehradun-248001, Uttarakhand
Contact:.
0135-2763673, 0135-2763674
Fax:.
0135-2763821
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झेत्र सितारगंज सिसैया में नसीर अहमद का मीटर खराब हो गया है इसे बदलाने की किरपा करे
विद्युत मीटर में खराबी के संबंध में
गवर्नमेंट प्राइमरी स्कूल कस्तूरबा गांधी काशीपुर में मीटर खराब है कृपया करके नया मीटर लगाने की कृपा करें