Go to selfcare portal's check top right corner and select service esclation, then enter your city pincode and name.
Order Cancellation & Returns
You can cancel your order online by sending an order cancellation request from Contact Us section
In a rare case if a cancelled order is still delivered, please raise a return request within 24 hours on 022-68353161
(Mon - Sat : 10 am to 6 pm)
For damaged/faulty products, contact Voltas Customer Care Number at 9650694555, the installation by Voltas engineer needs to be scheduled and done within 72 hours of the delivery.
Inform customer care and share images of the damaged parts at vcare [at] voltas [dot] com within 48 hours of Voltas' engineers visit.