I bought "Vu Play 109cm (43 inch) Full HD LED TV" & "Extended Warranty 2 Year by Flipkart Protect" from flipkart in Jan 2019. Total warranty 3 years [1+2].
Now after 21 months the TV malfunctioned. I contacted flipkart. They told me to register complaint with jeeves which I promptly did, request ID : CLJP21102000074.
But even after 5 days received no response from them. Upon again calling them they told me it is not covered under warranty without giving any details and disconnected. Even after 7 days now no one has provided any intimation or details regarding the complaint.

Very frustrated and hopeless to see flipkart selling such products by their brand name "Flipkart Protect". The name is a fraud.

I have raised ticket number VU763680 on 04th September 2020 on non working of my TV screen. After chasing customer care executive couple of times, technician visited to inspect my issue on 08th September 2020 and found that there is panel issue in my TV. It was very shocking moment for me because TV has not yet completed 2 years and there is big issue on it.

After having healthy discussion with technician, he promised that on next day he will arrange panel quotation and replacement offer against the same. On 15th Sept I have received panel quotation for Rs. 27000/- from Kishore Dhonta (VU team).
Does it make sense?????
27k is not small amount Sir. This TV has not yet been completed 2 years and you asking me to pay 27000/- for panel replacement. Better you take it back and give me 27000/-

I had purchased this TV with Rs. 34190/- on 24/10/2018 and now you are again telling me to pay 27000/- for repairing purpose within 2 years. Does this justify???

Moreover, this model is no longer exist in market which clearly indicate that this product has big problem hence company has stopped production against the same. I have not yet received any single call to discuss this issue which clearly indicate that company does not bother about customer satisfaction.

There is no any other options left except to file case against fraud happened with me. I had invested all my savings to buy this TV which was my biggest mistake ever I done in my life. Due to Covid 19 issue, my job is already not secure and I am getting half salary due to work down and you are demanding excess money for repairing purpose.

Contact Details-
Name - Santosh Khatwate
Ticket number - VU763680

Hoping someone will empathize my issue and will get back to with better solution.

I want to install my new vu LED TV plz arrange the engineer. I m received it from Tata CLIQ on 11 sep but still not install by engineer all no. Is unreachable and customer care no. Was just listen music and cut that's it if u knot provide service so why u mentioned it. I m arrange it itself.

Thanking you

I hv purchased 43GA ultraHD smart android LED tv from Amazon on 27 Oct 2019 ..today it fallen from the wall n screen broken. It is under warranty but still no resolution provided.

My tv 50" is not working , i brought just 3 months before and ot suddenly shut down. I contacted the customers service and they registered my complaint but nobody has come to make it workimg..
Very poor service from vu.. recommending to not to buy vu tvs..

I purchased 55” VU UHD 2 years back since one week horizontal lines are coming and flickering the screen continuously. Complaint lodged and service centre is answering that technician will be visiting today but no body visited so far. I have faced similar problem when TV was purchased, after continuous phone calls they took 10 days to instal. The service of VU is hopeless and ridiculous. Don’t buy these products and inform all your near and dear for the poor service of the Chinese company.

I bought a vu TV in 29 march 2017 with in one year had to change the main supply board after few months again there where horizontal lines appeared on the screen and the TV was replaced on warranty.
Now since march again there is vertical lines appearing on the screen and the warranty expires on march 29 2020 and due to lockdown I could not connect the vu TV office. I even tried the toll free number, it was only after the lockdown open I could contact the goa office n I mailed concerned person.
I received the mail stating that the warranty has expired and have to pay the charges even it was lockdown they don't accept it under warranty.

You can check also NVIDIA SHIELD TV, RIDAEX PRO SERIES TVs. These TV Series offer more features like VU TVs with a competitive price.
Checkout these: www.ridaex.com

I want to install my new vu LED TV plz arrange the engineer. I m received it from Flipkart 21 Nov but still not install by engineer all no. Is unreachable and customer care no. Was just listen music and cut that's it if u knot provide service so why u mentioned it. I m arrange it itself.

Thanking you.

As I am nt at home I missed fixing of de TV

Today morning received the TV and requested VU installation customer care but still no response since Flip cart nit updated status of delivery.
Can I get response from Vu installation team.

Hi,

I had purchased VU tv in Aug 2016. I am looking for the tv remote controller. However unable to get it for the model which I have.
Please help me with this.

TV mode : 43S6535 VU 109cm (43 inch) Ultra HD 4K LED smart TV

Regards,
Chandrakala

FALSE MARKETING -

With Google Play Store support, Vu is emphasising on apps rather than content. Consumers will have access to a wide range of Android app. Despite that, the TVs also come with native Netflix support which means consumers will have access to 4K content from the get-go. Meanwhile, the Mi TV 4 from Xiaomi does not come with 4K streaming platforms out-of-the-box. - INDIA TODAY.

BUT THE TRUTH IS NETFLIX, AMAZON PRIME N GOOGLE PLAY SEARCH ARE NOT SUPPORTED

If this can be rectified it is a wonderful and the best TV

I want to install my new vu LED TV today plz arrange for that. I received it from Flipkart just now.

Power indicater sowing but not sowing green indicater