Zapvi Customer Care Number

Organization: 
All India Number(s): 
  • 6351 212 822 (For Whatsapp Support, Mon-Sat, 9:30am-6:30pm)

Email

  • help [at] zapvi [dot] in (For Customer Support)

Important Links

Shipping and Return

  • Customers usually receive their orders within 7-8 working days.
  • The customer is responsible for any import duty that may be levied
    upon their order.
  • Customer can received is damaged/defective products then customer
    can raised return request by mailing at help [at] zapvi [dot] in within 3 days
    of receiving your order.
  • For more information please read.

Order Cancellation

  • Customer can request to cancel your order for a refund, up to 2 hours
    after the date and time of the order.
  • All cancellation requests will be accepted within 2 hours and we will initiate
    a refund to your original payment method. 
  • In that Customer care team will deduct Rs. 60 as processing fee for any
    amount of orders place on zapvi.in.
  • For more information please read.

Registered Warehouse

22 2nd Floor Girivar Industrial Park,
Saniya Hemad Village, Near Saroli,
Surat-kadodara Road, Surat,
Gujarat – 395006.

Social Sites

Comments

Phone cover not recieved

I have not received my order

confirmed
Order confirmed by seller

Sep 26, 2024, 09:18 PM
payment initiated
payment process started for order via razorpay, waiting for payment confirmation

Sep 26, 2024, 09:15 PM
order created
order created via customer

Sep 26, 2024, 09:15 PM

Order not received

My order dated 30/8/2024 still not received

Still order not received

I order headphone and poco x2 mobile cusmize cover i still not received my order
Order date-13/05/2024
Order no -92579xx

Why delay my product

I order a printed mobile cover but i did not get anything till now
They show the delevery date 30 oct
But till now.... I get nothing... Please provide me a suitable information about my order. Order I'd. 8897xxx

How to cancel the order

How to cancel the order?

Cancellation of an order

Actually I have cancelled my phone so I don't need it now. Now I am requesting you to cancel my item

Order cancelion

I want to cancel my order. So, please cancel it and return my money back as soon as possible.

Cancel my order

I want to cancel my order. So, please cancel it and return my money back as soon as possible.

Photo not good

Photo clarity is not good replace it with hard cover or refund please

Im not received my order

Sir i booked two number mobile case poco x6 mobile last month 23/04/2024 but still now 11/05/2024 at still Im not received my order please return my money....

Received wrong product from Zapvi

I ordered a mobile cover the model number is Redmi Note 11 Pro+ 5G but I received different model number cover.
I raised complaint so many times but no one listen me please reorder and send my correct model num phone cover otherwise return my money.

Order I'd. #8688184

I got wrong product

I got an wrong product

About printed mobile cover

I order a printed mobile cover but i did not get anything till now
They show the delevery date 30 oct
But till now.... I get nothing... Please provide me a suitable information about my order

Shipping msg not sent

I was placed an order before 3 days and i am checking my order,but it is showing it is under printing process pls check after 72 hours ,but i was placed order 80 hours ago,any message not sent to my gmail with tracking address ,if u do,do it fast,or return my amount