Booking id - JPSNJ1SA0

“The host didn't pick up my phone calls and did not provide his number in the chat. I was waiting for an hour outside the host’s house. He didn't answer my call and did not hand over my car. With no car available nearby, I booked a cab and went to work. Then, I got a notification saying my ride was completed! How? Where is my money? Please resolve this problem.”

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I booked a car on zoom then host messaged me to cancel the booking because his car is not in condition so I cancelled my booking and charged for cancellation which was not my choice and I have not got my refund to book another car.. I never expected this from zoom car.. It's very disgusting.

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booked car for 15 days and reached the pickup location and the car owner did not respond to my calls and later after trying for more than 2 hours I got to meet the owner and he refused to deliver his car and said he is not willing to give his car and I had to cancel my booking and zoom car haven’t returned my refund of around 18,000 INR,

Zoom car is a cheat, all the time I complain in help box it raises a ticket and don’t get it solved, it has been around 10 days and I am still chasing them for my refund.

I have booked a car on (13-12-2023) for rent through zoom paid rs 1854.App said to to pick car from the location. When I reached the pickup location but there was no one and host is not responding to my call.
Also trip shows started in app but we have no car.
Kindly connect me as soon as possible and do the refund soon.
Zoomcar Booking JPSNIWL4W ,Host- Jayash Agarwal

I have booked a car on (23-11-2023) for rent through zoom paid rs 2094.App said to to pick car from the location. When I reached the pickup location but there was no one.and host is not responding to my call.
Also trip shows started in app but we have no car.
Kindly connect me as soon as possible.and do the refund soon.
Zoomcar Booking JPSNIHRLD ,Host- Shashank Sourav

i want my refund back as i have not got any refund after cancelling my trip due to your APP ISSUE

Guys zoomcar has cheated us. Dispute of uploading all the bill retuned the car filling full tank they are not returning the excess amount,they are cheating the ordinary people,not at all trustworthy

I need insurance policy of M14FC4744 which was active on 02/09/2018. I need this policy for claim.
Awaiting for your reply.

Its been 3 and a half month since i completed my zoom trip and yet i haven’t got my refund of rupees 1000/-....iam very disappointed with your service. please initiate my refund as soon as possible

I have mad a booking on July 1st and cancelled the booking on the same day and from then I didn't get my refund. I tried contacting them by phone but the automated system only consider the current bookings which are in progress. I also tried writing to them many times from their website and didn't get any response.

I made two bookings one in Patna and 1 in bangalore, both the refunds are pending.i have written to them on their support page several times, no response.

It is impossible to contact these people on phone and they do not reply on support page of app.

Really aweful.

Immediately contact me and initiate refund asap.

This is a post that I am putting up jst for the record. I grown completely impatient about zoomcars annoying, senseless ill ethics. This organisation has dropped down to that level where the name itself sounds like "WE ARE THE FRAUD". it has been 5 months till now from my refund issue raised from my end. There are two refund bookings that I have made with zoomcars in the last 5 months. U senseless beings don't even have the courtesy to get in contact with you costumers to provide them with the information necessary. When you are not able to give back the the money why on earth do you people take bookings in the first place. Worst experience ever with a FRAUD COMPANY.

Hi,

Show some courtesy to pick and answer calls, it's been more than 2 months didnt received the security deposit refund.
Geetanjali - phone switch off
Idris - phone switch off
Shilpa- phone switch off
Jairaj - phone switch off
Lavanya - not answering calls and SMS.

Dont know how to reach out to you for this. Absolutely not acceptable.

Vehicle no. MH43BG9404

Very very bad service my booking was done on 14th of june 2020 due to some issues I hve cancelled booking and till today I did not get refund amount and nobody is responding very bad service and I suggest ppl not to use this service

I have still not received my refund of Rs 3238 for the journey completed on 17 Mar 2020. it has been more than 5 months and multiple emails asking for refund. not even once have the company reverted.

and of course they dont have a customer care number where you can call. The number on website helps you only in case you have a current booking else it automatically disconnects.

please be careful before booking

Hello ,

I writing to you with reference to the booking Id :JPS6NS5RB .
It's been over a month now and there's no sign of refund and even you guys are not responding to my email requests. I have already mailed you several times but I received no response.

So I m sorry to let you know that I'm taking my concern to the consumer court and lodging a compliant against you guys stating that I haven't received my refund yet and there is a very poor response from your end.

A copy of complaint will also be shared with you.
Awaiting your response.
Thank you

How much time zoomcar will take to refunds my trip finish on 7 July and still not get refunds ammount of 1648

It all already more the 30working days yet I didn’t receive any refund from you calling to customer care no service all available due to this corona ; if you are not able provide service then do business as well my amount didn’t receive please fix my payment issue; amt paid by credit card

I want to know about if I booking any car if we book swift and his charges is 5000 k without diesel so it's paying ammount or diposit ammount and I want to know paying ammount also I can't understand paying ammount and diposit ammount my my return Distence is 550km so if you contect me on please urenge call in hindi

Thanks and regards
Wasim shaikh

Jan 22nd to Jan 24 I have booked the vehicle and I paid through the credit card I t shows successfully after 15 mins it has be cancelled From zoom car itself after 3 days first 250rs has refuned then after 14 days I did not get my full amount back. plz tell me the reason or other wise Iam gng to put a case on this.

I have heard enough about you I want your job