IVRS Menu:
89766 89766
- Press 1: For account related query
- Press 2: For call and trade
- Press 3: For fund related query
- Press 4: For mutual fund related query
- Press 5: For any other query
- Press 6: For the escalation desk
Email
- support [at] 5paisa [dot] com (For General Query)
Important Links
For Grievance Redressal
Level 1:
- If you have any query/complaint, then firstly you can call 8976689766 or email at support [at] 5paisa [dot] com
Level 2:
- If your query is not resolved, then you contact to the Officers mentioned below :-
Contact No.:
8976689766 (Timing, 8:30am-6pm, Mon-Fri)
Address:
IIFL House, Sun Infotech Park,
Road no. 16, Plot no. B23,MIDC,
Thane Industrial Estate, Wagle Estate
Sr. No. |
Designation And Services |
Emails |
1 |
Customer Care |
support [at] 5paisa [dot] com |
2 |
Head Of Customer Care |
grievance [at] 5paisa [dot] com |
3 |
Compliance Officer |
compliance [at] 5paisa [dot] com |
4 |
Chief Exceutive Officer |
ceo [at] 5paisa [dot] com |
5 |
DP and Broking Related
Queries |
dp [dot] grievance [at] 5paisa [dot] com |
Level 3:
Registered Office
IIFL House, Sun Infotech Park,
Road no. 16V, Plot no. B-23,
MIDC, Thane Industrial Area,
Waghle Estate, Thane,
Maharashtra - 400604
Social Sites
Comments
Money not credited to my account till date
I transfered money Rs 13013 through ICICI net banking Monday but money not showing in my account so how can I buy and sell and I sent 2 times email with proof photo of money sent.
How can any one help now.
Transaction feild payment not refunded
Sir Mai apane phone pay account se. 4000 ka payment Kiya but oh feild ho Gaya Mera Paisa. Na mere demate account me Aya na mere bank account me pls refund m money.
I had added fund in 5 paisa of my demat account
Client code:5379170 but the money is deducted from my bank account and not added to my demat profile, please take proper action as early as possible and let me know about the situation, otherwise I have to take legal action.
Sir mene 5000 thousand rupees
Sir mene 5000 thousand rupees phonepe se transfer kiya tha lekin mera 5 paisa account meh nehi aaiya
Sir mera demat account nhi
Sir mera demat account nhi khul pa rha h plz help me