Sr No. | State Name | Contact No. (For Prepaid) |
---|---|---|
1 | AP and Telangana | 9849098490 |
2 | Assam | 9954099540 |
3 | Bihar and Jharkhand | 9934099340 |
4 | Chennai | 9894198941 |
5 | Delhi NCR | 9810198101 |
6 | Gujarat | 9898098980 |
7 | Haryana | 9896098960 |
8 | Himachal Pradesh | 9816098160 |
9 | Jammu and Kashmir | 9906099060 |
10 | Karnataka | 9845098450 |
11 | Kerala | 9895198951 |
12 | Kolkata | 9831098310 |
13 | MP and Chattisgarh | 9893098930 |
14 | Maharashtra and Goa | 9890098900 |
15 | Mumbai | 9892098920 |
16 | North East | 9862098620 |
17 | Orissa | 9937099370 |
18 | Punjab | 9815098150 |
19 | Rajasthan | 9950099500 |
20 | Tamil Nadu | 9894198941 |
21 | UP East | 9935199351 |
22 | UP West and Uttarakhand | 9897098970 |
23 | West Bengal | 9933099330 |
Sr No. | Code Details | Codes |
---|---|---|
1 | Airtel Balance and Validity Check Code | *123# |
2 | Airtel Offer Code | *121*1# |
3 | Airtel Number Check USSD Code | *282# |
4 | Airtel Balance Check Code | *121*2# |
5 | USSD Code Airtel Missed Call Alert | *888# |
6 | Airtel Talk time Loan USSD Code | *141# |
7 | Airtel Balance Check Number (Data/Internet) | Call on 52141 |
8 | USSD Code Airtel Unlimited Packs | *121*1# |
9 | Airtel Self Care Menu Code | *121# |
10 | Airtel USSD Code GPRS Internet Settings | SMS “MO” To 54321 |
11 | Airtel Hello Tune USSD Code | *678# |
12 | USSD Codes Airtel Roaming Packs | *222# |
13 | Airtel USSD Number Check Code | *282# |
14 | Airtel to Airtel Talktime Balance Transfer USSD Code | *141# and Select Share Talktime Option |
15 | Airtel Validity Check Code | *123# |
16 | Airtel USSD Code for Talktime Loan Rs. 10 | *141*10# |
17 | Airtel Internet Loan USSD Code (3G/4G) | *141*567# |
18 | Airtel Data Loan USSD Code (2G) | *141*567# |
19 | Airtel GPRS Internet Data Loan Code | *141*567# |
20 | Activate Airtel DND Service Number | SMS “START” to 1909 |
21 | Airtel USSD Code for Flash Services | *121*5# |
22 | Airtel VAS Services Charged Details | *121*7#2 |
23 | Airtel Last Call Details Check Number | *121*7#3 |
24 | Airtel SMS Deduction Checking Code | *121*7#4 |
25 | Airtel Data Charged Details Check Code | *121*7#5 |
26 | Airtel USSD Codes for Recharge Details | *121*7#6 |
27 | Advance Talktime Loan Code | *121*7#7 |
28 | Airtel Unlimited Calling Pack Code | *121*8#1 |
29 | Airtel USSD Code For Rs.29 Data Pack | *121*8#2 |
30 | Airtel Airtel USSD Code-Cafe Pack-Rs.5 | *121*8#3 |
31 | Airtel Plan Check 2G/3G/4G | *121*8#4 |
32 | Airtel USSD Code for Net Loan | *121*8#5 |
33 | Airtel Own Number Check Code | *121*9# |
34 | Unlimited Airtel Packs Check Code | *121*10# |
35 | Airtel Offers Code (Data Details 2G/3G/4G) | *121*11# |
36 | Airtel USSD Code for 3G Service | *121*111# |
37 | Airtel Balance Check Code | *123# |
38 | Airtel Balance Check Number (2G Data) | *121*51# 4 |
39 | Airtel Check Balance Code (3G/4G) | *121*51# 4 |
40 | Airtel Data Code-Check Best Internet Offers | *121*11# |
41 | Airtel My Own Number Check Code | *282# |
42 | START Airtel VAS Service (Airtel USSD Code) | SMS “START” to 121 |
43 | Share Airtel Internet Data Balance | *129*101# |
44 | Airtel Mobile Internet Setting Code | SMS “MO” To 54321 |
45 | Airtel Talktime Loan USSD Code | Call to 52141 |
46 | Get Airtel USSD Code By SMS | Send SMS “Short Code” to 121 |
47 | Airtel Internet Loan USSD Codes | *121*8#2 |
48 | Airtel Voice Packs USSD Codes | *121*8#5 |
49 | Airtel Offer Code USSD-Data Pack | *121*10#1 |
50 | Airtel Offers Code-Voice Packs | *121*10#2 |
51 | Airtel Offer Code-SMS Pack | *121*10#3 |
52 | Airtel USSD Code Rs9 Cafe Pack 1 Hr | *121*12#1 |
53 | Airtel USSD Code 50 L+N SMS USSD Code | *121*12#1 |
54 | Airtel USSD Code 10 L+N Minute USSD Code | *121*12#1 |
55 | Airtel USSD Code 50 Night Minute USSD Code | *121*12#1 |
56 | Airtel USSD Code Rs.7- 20MB USSD Code | *121*12#1 |
57 | Airtel USSD Code Roaming Packs | *121*14# |
58 | Airtel USSD Code 1000 L+N SMS Rs88 SMS Pack | *121*12#2 |
59 | Airtel USSD Code 700 L+N SMS Rs62 SMS Pack | *121*12#2 |
60 | Airtel USSD Code 450 L+N SMS Rs42 SMS Pack | *121*12#2 |
61 | Airtel USSD Code 340 L+N SMS @Rs34 SMS Pack | *121*12#2 |
62 | Airtel USSD Code 100 Local SMS @Rs10 SMS Pack | *121*12#2 |
63 | Airtel USSD Code 55 Local SMS @Rs5 SMS Pack | *121*12#2 |
64 | Airtel USSD Code 140 Local SMS @Rs13 SMS Pack | *121*12#2 |
65 | Airtel USSD Code 150 Local SMS @Rs15 SMS Pack | *121*12#2 |
66 | Airtel USSD Code 200 Local SMS Rs26 SMS Pack | *121*12#2 |
67 | USSD Code for Local USSD Code Airtel Voice Packs | *121*12#3 |
68 | USSD Code Airtel STD Voice Packs | *121*12#3 |
69 | USSD Code Airtel Local + STD Voice Packs | *121*12#3 |
70 | USSD Code Airtel Roaming Packs | *121*12#3 |
71 | USSD Code Airtel ISD Packs | *121*12#3 |
Sr No. | State Name | Contact No. (For postpaid) |
---|---|---|
1 | AP and Telangana | 9849012345 |
2 | Assam | 9954012345 |
3 | Bihar and Jharkhand | 9934012345 |
4 | Chennai | 9840012345 |
5 | Delhi NCR | 9810012345 |
6 | Gujarat | 9898012345 |
7 | Haryana | 9896012345 |
8 | Himachal Pradesh | 9816012345 |
9 | Jammu and Kashmir | 9906012345 |
10 | Karnataka | 9845012345 |
11 | Kerala | 9895012345 |
12 | Kolkata | 9831012345 |
13 | MP and Chattisgarh | 9893012345 |
14 | Maharashtra and Goa | 9890012345 |
15 | Mumbai | 9892012345 |
16 | North East | 9862012345 |
17 | Orissa | 9937012345 |
18 | Punjab | 9815012345 |
19 | Rajasthan | 9829012345 |
20 | Tamil Nadu | 9894012345 |
21 | UP East | 9935012345 |
22 | UP West and Uttarakhand | 9897012345 |
23 | West Bengal | 9933012345 |
Sr No. | Services | SMS |
---|---|---|
1 | Balance Check Code | *123# |
2 | Number Check Code | *282# |
3 | 4G Data Balance Check Code | *121*2# and Reply With ”1” |
4 | Airtel Customer Care Number | 198 |
5 | Complain Number | 121 |
6 | Check Airtel Unlimited Packs | *121*1# |
7 | Offers Check Code | *121# |
8 | Plan Validity Check Code | *123# |
9 | Data Charges Check Code | *121*7*5# |
10 | Airtel postpaid current usage check | *121*2# |
11 | Airtel postpaid bill payment check | *121*4# |
12 | Airtel postpaid bill summary check | *121*5# |
13 | Stop Airtel postpaid E-bill | *121*11# |
14 | Postpaid Current Bill Plan Check | SMS “”BP”” To 121 |
15 | Postpaid Due/Pending Amount Check | SMS “”OT”” To 121 |
16 | Airtel Postpaid Bill Payment Check | SMS “”PMT”” To 121 |
17 | Postpaid Current Plan Usage Check | SMS “”UNB”” To 121 |
18 | Stop Airtel postpaid E-bill | send an sms "EBILL" to 121 |
19 | Last 3 payment details | SMS PAY to 121 |
20 | Service Request Status | SMS SR to 121 |
21 | New Bill Plans | SMS NBP to 121 |
22 | One time email bill | SMS EBILL <Email ID> <month> to 121 |
23 | Email bill subscription | SMS STOPPAPER <E mail ID> to 121 |
Sr No. | State Name | Contact No. | Address | |
---|---|---|---|---|
1 | Chennai | 9952434865 | nodalofficer [dot] tn [at] in [dot] airtel [dot] com | No 42/147 and 44/146 Santhome High Road and Rosary Church road, Mylapore Chennai 600004 |
2 | AP and Telangana | 9959334865 | nodalofficer [dot] andhra [at] in [dot] airtel [dot] com | Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016 |
3 | Assam | 9957134865 | nodalofficer [dot] nesa [at] in [dot] airtel [dot] com | Bharti House, Six mile Khanapara, Guwahati - 781022 |
4 | Haryana | 9996034865 | nodalofficer [dot] har [at] in [dot] airtel [dot] com | Plot No 41 and 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana |
5 | Kerala | 9995834865 | nodalofficer [dot] ker [at] in [dot] airtel [dot] com | SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala |
6 | Orissa | 9937449253 | nodalofficer [dot] orissa [at] in [dot] airtel [dot] com | Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
7 | Maharashtra and Goa | 9987234865 | nodalofficer [dot] mah [at] in [dot] airtel [dot] com | Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
8 | Mumbai | 9987234865 | nodalofficer [dot] mumbai [at] in [dot] airtel [dot] com | 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra |
9 | Tamil Nadu | 9952434865 | nodalofficer [dot] tn [at] in [dot] airtel [dot] com | No 42/147 and 44/146 Santhome High Road and Rosary Church road, Mylapore Chennai 600004 |
10 | UP East | 9935334865 | nodalofficer [dot] upe [at] in [dot] airtel [dot] com | TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
11 | UP West and Uttarakhand | 9897534865 | nodalofficer [dot] upw [at] in [dot] airtel [dot] com | B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
12 | Kolkata | 9831234865 | nodalofficer [dot] wb [at] in [dot] airtel [dot] com | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
13 | Bihar and Jharkhand | 9934334865 | nodalofficer [dot] bih [at] in [dot] airtel [dot] com | Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
14 | Delhi NCR | 9818334865 | nodalofficer [dot] del [at] in [dot] airtel [dot] com | Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |
15 | Gujarat | 7490034865 | nodalofficer [dot] guj [at] in [dot] airtel [dot] com | Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380054 |
16 | Himachal Pradesh | 9805034865 | nodalofficer [dot] hp [at] in [dot] airtel [dot] com | Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
17 | Jammu and Kashmir | 9797334865 | nodalofficer [dot] jk [at] in [dot] airtel [dot] com | B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu and Kashmir 180012 |
18 | Karnataka | 9972534865 | nodalofficer [dot] kk [at] in [dot] airtel [dot] com | No 55, divyashree towers , Bannerghatta Road Bangalore - 560029 |
19 | MP and Chattisgarh | 9893134865 | nodalofficer [dot] mpcg [at] in [dot] airtel [dot] com | 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh |
20 | North East | 9612034865 | nodalofficer [dot] nesa [at] in [dot] airtel [dot] com | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 |
21 | West Bengal | 9831234865 | nodalofficer [dot] wb [at] in [dot] airtel [dot] com | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
22 | Punjab | 9878434865 | nodalofficer [dot] pb [at] in [dot] airtel [dot] com | Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 |
23 | Rajasthan | 9928034865 | nodalofficer [dot] raj [at] in [dot] airtel [dot] com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
If the resolution provided by the nodal officers is not satisfactory, then you may file an Appeal with the Appellate Authority (9:30 am to 6:30 pm from Mon-Fri), the conatct details of the appellate authority given below:
Sr No. | Circle | Contact No. | Email Address | Office Address |
---|---|---|---|---|
1 | Andhra Pradesh | appellate [dot] southabts [at] in [dot] airtel [dot] com | 040-40000222 | Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad -500016 |
2 | Delhi and National Capital Region | appellate [dot] ncr [at] in [dot] airtel [dot] com | 011-41614690 | Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |
3 | Gujarat | appellate [dot] west [at] in [dot] airtel [dot] com | 079-40020143 | Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
4 | Haryana | appellate [dot] haryana [at] in [dot] airtel [dot] com | 0180-4600150 | Plot No 41 and 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, Haryana |
5 | Karnataka | appellate [dot] southabts [at] in [dot] airtel [dot] com | 080-41115201 | 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029 |
6 | Kerala | appellate [dot] southabts [at] in [dot] airtel [dot] com | 0484-4015201 | Bharti Airtel Ltd, SL Avenue, NH Bye Pass, Maradu PO, Kundanoor Junction, Cochin - 682304 |
7 | Kolkata | appellate [dot] kolkata [at] in [dot] airtel [dot] com | 033-40016676 | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
8 | Madhya Pradesh and Chhatisgarh | appellate [dot] central [at] in [dot] airtel [dot] com | 0755-4221100 | 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh |
9 | Maharashtra | appellate [dot] west [at] in [dot] airtel [dot] com | 020-40031233 | Bharti Airtel Ltd Block-1,wing-B,Level -12, International tech park Kharadi Pune - 412207 |
10 | Mumbai | appellate [dot] west [at] in [dot] airtel [dot] com | 022-40030143 | 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra |
11 | Punjab | appellate [dot] punjab [at] in [dot] airtel [dot] com | 0172-4600150 | Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101 |
12 | Rajasthan | appellate [dot] rajasthan [at] in [dot] airtel [dot] com | 0141-4034338 | K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
13 | Tamil Nadu /Chennai | appellate [dot] southabts [at] in [dot] airtel [dot] com | 044-42039583 | No 42/147 and 44/146 Santhome High Road and Rosary Church road, Mylapore Chennai 600004 |
14 | Uttar Pradesh East | appellate [dot] upeast [at] in [dot] airtel [dot] com | 0522-4600150 | TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
15 | Uttar Pradesh West | appellate [dot] upwest [at] in [dot] airtel [dot] com | 0121-4600150 | C-24 ,Sector 59, Noida- 201301 Uttar Pradesh |
16 | Himachal Pradesh | appellate [dot] hp [at] in [dot] airtel [dot] com | 0172-4600150 | Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
17 | Jammu and Kashmir | appellate [dot] jk [at] in [dot] airtel [dot] com | 0172-4600150 | B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu and Kashmir 180012 |
18 | Bihar and Jharkhand | appellate [dot] bihar [at] in [dot] airtel [dot] com | 0522-4600150 | Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
19 | North East | appellate [dot] nesa [at] in [dot] airtel [dot] com | 033-40016676 | Ward No 2, Holding No 269, Laitumkhrah Main Road, Lower New Colony, Shillong, East Khasi Hills, Meghalaya, 793003 |
20 | Odisha | appellate [dot] orissa [at] in [dot] airtel [dot] com | 033-40016676 | Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
21 | West Bengal | appellate [dot] wb [at] in [dot] airtel [dot] com | 033-40016676 | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
22 | Assam | appellate [dot] nesa [at] in [dot] airtel [dot] com | 033-40016676 | Bharti House, Six mile Khanapara, Guwahati - 781022 |
The Appellate Authority will revert with resolution within 39 days from the date of filing the appeal.
If you have any grievance or concerns with respect to any content available on
Airtel Thanks, please write to our Grievance Officer at the below mentioned details:
Name: Nitin Grover
Email:
Content [dot] Grievance [at] airtel [dot] com
Address: Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015
Sr No. | Office | Contact No. | Address |
---|---|---|---|
1 | Registered Office | 0124-4222222, Fax No: 0124-4248063 |
Plot No 16,Udhyog Vihar,Phase IV, Airtel Center Gurgaon 122015 Haryana, India. |
2 | Corporate Office | 011-46666100, Fax No.: 011-41666137 |
Bharti Crescent 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi - 110 070. |
Comments
my sim is not detected plese
my sim is not detected plese help
No action taken for complain
No action taken for complain again poor network connection of broadband
Very poor network
I am an Airtel prepaid user. I am facing a internet network problem from 4 years that my Airtel number in my area does not get connected and when we are outside it is worst. I visited to nearest mobile and sim service centers many times.But issue is not resolved. Please look into it immediately.you are making great ads passing false communication to the users that your service is the best in industry.
Broadband Fixed line not working
Last 2 days broadband and fixed line not working in Indore Azad Nagar Location.
Service engineer & sales team have no idea to resolve the issue.
Pls intervene & resolve.
Wire connecting my modem to your supply is lying in street
Dear team leader,
It is to inform you that the cable coming to my house from outside is lying in street and likey to break. You are requested to look into this matter and resolve this issue.
Wire connecting my modem to your supply is lying in street
Dear team leader,
It is to inform you that the cable coming to my house from outside is lying in street and likey to break. You are requested to look into this matter and resolve this issue.
HOW MANY YEARS IT WILL TAKE TO GET THE CONNECTION OF AIRTEL BROA
HI
I AM SENDING YOU THIS MAIL AFTER 1 YEAR, FROM LAST YEAR MARCH 2021 AIRTEL EXECUTIVE @ BIDAR KARNATAKA ARE STATING ONLY ONE STATEMENT FOR NEW BOARD CONNECTION OF AIRTEL AT MY LOCALITY. " THE WIRING HAS TO DONE YET IT WILL TAKE MORE ONE OR TWO MONTHS" SINCE FROM MARCH 2021 TILL TODAYS DATE THE WIRING HAS NOT YET DONE, I WANT TO KNOW THE REASON WHY THIS IS SO LATE WHEN IN OTHER PARTS OF BIDAR AIRTEL CONNECTION IS PROVIDED WITHOUT ANY DELAY????
MOREOVER IN MY LOCALITY WE ARE BEEN PROVIDED AIRTEL CONNECTION BY MORE THAN 2 THIRD PARTY'S (THIRD PARTY'S AIRTEL FRANCHISE) FROM LAST 2 YEARS WHICH IS VERY COSTLIER.
WHEN I ENQUIRED WHY AIRTEL CONNECTION IS NOT GETTING IN MY LOCALITY THEN WE CAME TO KNOW THAT THE WIRING PARTNER OF AIRTEL IS THE ONE WHO IS THE THIRD PARTY (FRANCHISE ) WHO IS PROVIDING THE AIRTEL CONNECTION AT HIGHER PRICE AT MY LOCALITY..
THIS THINGHS ARE HAPPENING IN AIRTEL..
AS A CUSTMOER I WANT TO USE THE AIRTEL CONNECTION NOT FROM THIRD PARTY.
I HAVE A QUESTION WHEN WE WILL GET THE AIRTEL CONNECTION WHEN THE AIRTEL LUNCHED IN
BIDAR : MARCH - APRIL 2021
BHALKI , HUMNABAD, BASVAKALYAN , ETC...IN 2021.
BUT WHY WE ARE NOT GETTING THE CONNECTION ????
LAST TIME I GOT A CALL FROM GURGAON REGARDING THIS ISSUE AND TOOK CONFRENCE CALL WITH BIDAR AIRTEL MANAGAER & THEY SAID WITH IN 2 MONTHS THE WIRING WILL BE DONE AND YOU WILL GET THE CONNECTION.
BUT TILL NOW THERE IS NO ACTION HAS TAKEN ON THIS ISSUE. EVEN IF I ASK NOW THE AIRTEL EXECUTIVE WILL SAY THE WIRING YET TO BE DONE SO WAIT FOR 2 MONTHS AND THAT 2 MONTHS IS NOW GOING TO BE 2 YEAR...
I REQUEST YOU PLEASE GIVE ME CLARITY SHOULD I GO FOR AIRTEL BROADBAND NEW CONNECTION OR SHOULD I GO FOR THIRD PARTY CONNECTION ?
Waiting for your reply
Thanks with regards
Unsuccessful recharge
Good morning sir,I am surya tried to recharge an Airtel number on 16/03/2022 of rupees 1799 but I didn't receive a recharge as it failed and my account is being deducted so I request you kindly refund the same amount in my favour as soon as possible.
Thank you sir.
Non working of mobile and internet connectivity
It is to inform you that the mobile and internet connectivity in the entire Palika Bazar, Connaught Place, New Delhi is very poor. We have raised this issue in different forms but nothing has been done so far. Our market consists of about 400 shops having a serious trouble while connecting to your network. It is a busy market and every day having a footfall of over 15,000 people. Not even, the shopkeepers but also the visitors feel the same. It is the time of digital payments. You can imagine how the poor connection can effect the business. I am sure while writing this complaint, you will take an early action and a prompt reply. I am of the view that the AIRTEL is one of the prime companies of India and if a company like your caliber cannot provide sufficient service to your customers then who will be then?
Best Regards
Kamal Jit Rai
Vice President, Palika Bazar Shopkeepers Welfare Association
Palika Bazar, Connaught Place, New Delhi-110001.
Mobile: 9811360XXX
Rerouting of Cable Avoiding Trespassing
Airtel cable has been drawn from the public thoroughfare through my private residence trespassing my privacy to a user who is situated behind my residence. This is a case of clear trespassing intruding into my privacy. You are requested to take immediate action to reroute your cable through the common passage without disturbing my privacy. An early action will be highly appreciated. However, if no action is initiated to reroute the cable with two weeks from today I will be compelled to act on my own. Thanks - Tanmay Roy 169 Parnasree Behala Kolkata 700060. Mobile XXXXXXX422. Dated 18th November 2021.
Money Deducted but Not recharge
Yesterday i am recharged my airtel number but the amount 35 deducted my bank recharge not done . I want my money back .
Regarding SMS
I wants
send only one sms . But i con't send .
And i have also validity recharge and 63 rs in account. Please solve this problem.
Otherwise i will port this number to jio number
Sim blocked
suddenly block my sim . After i renewed purchase sim but internet service not connected till now .
Dear sir i already have generate request .but still i couldnt get from your side
Complait status
The Service Req. No.for your Airtel No. is CMICO3CHD20210820633231
telugu
sim not working
I am an Airtel postpaid user.
I am an Airtel postpaid user. I am facing a problem from 15 days that my Airtel number is not working. Airtel Sim notification is not shown on my phone. I visited to nearest mobile and sim service centers many times. But issue is not resolved. Please look into it immediately
Worst Network. Very very poor network connection @ my area also
Hey, i am an airtel user. I am using airtel from last 3 years or soo and which is my big mistake. Since when I ported my number from. Vodafone to Airtel i am getting worst network issues. I am an MI user and i hardly get a single network in my phone when i am at home even I am unable to received any singh calls when at I am I'm home. I live in Malang Gully, Behram Nagar, Near Ration-card office, next to Huda Masjid Bandra East Mumbai 400051. My network indicator shows no network whenever i enter my house. I wish you will see to my problem. And find a satisfying solution to it . Thank you ! I wish my complaint will not be taken granted .
Network related
lot's of lag when used to internet plz solve this network issue as soon as possible.plz.class are happen but slow network so I didn't do class properly.
Sim stop working
I was using airtel sim for last 5 yrs few week back suddenly my sim network is gone and stop working then i go to the airtel retailer for new sim then i found the sim is in the name of some unknown person and now m not able to activate my sim. I have submitted all my documents during allotment of my no. But the airtel retailer had not submitted my documents for verification. Now i want my number back
Blocked service and complaint against Air Tel dealer
Good day Sir
I am using the air Tel prepaid service since last 7 yes.
To day we found service is blocked and we could not make out what is the problem. We checked with air Tel dealer who is located at Karaikal and they said that SIM to be changed and charged Rs 120 , there is no bill given to us .
If the SIM is defective understand that air Tel is responsible for the renewal of SIM card since there is no any damage or mis operation to the SIM by us.
In this case
why we should pay for the SIM
Since there is no bill given to us, who has given authority to such dealer to charge to customer
If authority is given to them why they are not giving bill for that.
Why the dealer fixing the charge for SIM and not giving bill, they are collecting whatever they feel.
We would like to know who is responsible for this in order to put our claim to Airtel and complaint against this dealers
Appreciate your earliest prompt 59 reply with your necessary action .
Recharge failed
Good evening , i m Irfan Ahmad Bhat tried to recharge an Airtel number yesterday of rupees 149 but I didn't receive a recharge as it failed and my account is being deducted so I request you kindly refund the same amount in my favour as soon as possible
Thanks with regards
Complaint
I have an issue from past few days that m not able to take call by this service my voice is break between call ... N my internet is also not running well.. it's a request that plz chk it n solve my problem ... Otherwise I will have Port this service into other ...it's urgent
Chk it right now.
Very poor network
Hi Team,
I have a Airtel dongle and it is postpaid. From last 2 weeks the network connection is too weak and unable to work.
I'm from Kerala and my postal code is 673528.
This is very disappointed..please resolve the issue ASAP.
Thank you
data reg
Am a airtel customer for past decade, this month i recharge yearly plan(1,499) it shown 24 Gb/day, in the initial stage it gave , but days go on it decresed, today less than 2 Gb i got, may i know the reason?
Sms problem
Dear Sir,
I am one AIRTEL prepaid customer. I write to inform you that I change my old SIM and issue a new 4G AIRTEL sim yesterday. Now the new sim working . But I can't send any SMS from this text SMS to other and no text SMS received from other mobile. Kindly look into and advise.
SMS sending problem
Can't able to send messages .. showing not send try again
No customer care number
Zero compalint ads but airtel dont provide any customer care number to customer so how can i connect and share our complaint to airtel useless service.
recharge not received
i have recharge Last 1 hrs 108 off Amazon prime video edision
but recharge not activated my number
i connect both Amazon or airtal but I'm unable to Find to Talk Airtel Costomer care
Network issue
Dear Sir
I'm your airtel customer. I used this simple for past many years and all of my family members use airtel sim.
Since last two months the network condition in my area is too poor. We are unable to do anything on internet. We have to move to our relatives and friends home to use our phones. My ward is unable to study online. He is suffering a lot of problem it's his carrier matter.
I request you to solve this problem as soon as possible
Your's friendly
Yahiya Ahmad
Complaint against internet service provider Airtel
Network ki problem kya h ???????
Change Kar lu kya sim
Automatically Data balance Empty
Sir/Mam,
A few day & till today continuously data balance is empty in morning while i haven't use internet
Data balances is uses above 1.5 GB in morning unable to understand how to consume it & I just open data a few second after I got message uses of 50% data & then after few minutes got 100 data consume.
How's it possible
Pl resolve the issue to avoid facing online classes loss
Thanks & Regards
Ashish Tuklia
crack sim
Hi Team,
This is to inform you that I am Mahesh Sonawane having Airtel prepaid connection no 9096991***. This is about to My sim card issue. I would like to request for a duplicate Sim card for my number 9096991***. I don’t know why two month ago suddenly my network gone & showing as emergency icon in my mobile from that day to till now I am trying to get my sim back but due to lockdown there is all airtel store & mobile shops are closed. It been using almost more than 10 year. I want to start my sim card as soon as possible.
This number registered to all my account & all people who know me and they can reach to me through this number. I am doing small business & due to this sim card issue I have lost my so many customer and also I am not able to make any online banking payment due to OTP not able to verify. I will be in big trouble if my sim card not get started in few days.
I will ready to provide all required document for verification. My father is owner of this sim card named Sadashiv Sonawane, He is now in kurla (Mumbai) & I am in Jejuri (Pune). In this hard lockdown I can’t travel in between city. I request you to please consider this as urgent request & help to get my sim card back as soon as possible. I am ready to fulfil all demand regarding for document & sim card charges.
Below is the few details which is help you to verify this SIM
Number : 9096991***
Owner : Sadashiv Sonawane
Relation with owner : Son
Last Recharge : 249 two month ago & 199 Today (06/01/2020)
Address : Kolvihire Chowk, Ballaleshwar Loundy, Juni Jejuri, at post : Jejuri, Tal : Purander, dist : Pune 412 301
So I request you to issue a duplicate sim for the above mentioned mobile number.
Contact me to mail - maheshsonawane2234 [at] gmail [dot] comm
Mera sim swipe nahin ho raha hai
मेरा नंबर बैंड हो गया है जिसे हम चालू करने के लिए एयरटेल ऑफिस गए द ऑफिस वालों ने बोला की सर आप वाराणसी जाए वहां से आपका नंबर चालू होगा जब हम वाराणसी ऑफिस गया वाराणसी एयरटेल ऑफिस वालों ने हम बोला सर आप का नंबर गुजरात से चालू होगा डाइट 2000 किमी हम जाएंगे अपना नंबर चालू करने के लिए जाने वालों ने बोला सर मेरा आप शिकायत कर दिजिये
सबसे बड़ी बात यह है की सर एयरटेल का सिम हमने लिया और मेरे फोटो के जग दशरे का फोटो कैसे अपलोड हुआ यह आपके कंपनी की गलत है सर आप ग्राहक का आईडी चेक नहीं करता है क्या एयरटेल कंपनी के ऊपर केस करने जा रहा है
मेरे आधार कार्ड का गलत इस्तेमाल किया है मेरे फोटो के जग किसी और का फोटो लगा दिया गया है
Mein YouTube per ek video banakar upload karunga ki Airtel ka sim koi bhi nale Airtel company fraud kar rahi hai kisi ke bhi ID proof ke sath fraud karegi
Jaise mere sath cheat Kiya gaya hai
My simca Rd not work .why?
My simca Rd not work .why?
Sim card issued
My sim card not working.
Sim Showing no services
My airtel sim is showing no services since i recharged it.i tried calling 121 and 198 but unable to reach customer care executive.i cant go out in this lockdown situation,please solve this asap
Regards
unnable to connect
LAST TWO DAYS I AM FACING THE PROBLEM AND DO NOT CONNECT ANY PERSON BECAUSE MY HUSBAND BEING THE INCOME TAX PRACTIONER'
SO YOU ARE REQUEST TO PLEASE TELL ME WHAT DO IT NOW ?
Data balance query
I am regular costume of Bharti Airtel Ltd. My last recharge on 4 feb 2020 598 pack.you are give me only 1 gb data per day but 598 plan show 1.5 gb data per please give me reason of above mentione query urgently.
Network problem
Network nahi chal raha hai sir ji Rajasthan district Sirohi me kiya kru sir ji
No network
Bakwas service Airtel Mera bus number bataiye add par to dikhte Hain Ki vah no complaint kaise nahin hogi to Japan Koi complaint Sunita hi nahin hai
Balance deductions
Hi...mere pass 628 ka main balance tha thode din pehle aur aaj jab mene check kiya to 303 ka balance bata raha hai... mene customer care ko call kiya to wo bole hum nahi jante balance kyu cut huwa aur hum refund bhi nahi kar sakte n they cut the call on the spot.. ab aap hi batao me kya kru.. 325 ka balance deductions huwa hai mere paisa aise hi waste kaise hone du.. pls help.. i want my refund back..
About network &singnol
No signol
No network
We are trying to port JIO network.
If, the signol and network not came diffenetly I will d.not only mine net work somany are using this net work only in my area (MEDIPALLY) HYD and they also trying to Port JIO NETWORK
THANK YOU
Portal
Network problem
internet close
Sir,my internet closed . Please open this
SMS RELATED PROBLEM
Dear Sir,
I am one AIRTEL prepaid customer. I write to inform you that I change my old SIM and issue a new 4G AIRTEL sim yesterday. Now the new sim working . But I can't send any SMS from this text SMS to other and no text SMS received from other mobile. Kindly look into and advise.
Support SMS RELATED PROBLEM
Dear Sir,
We are sorry to hear that. Please SMS your number and we will reply with a solution.
Thank you.
Unnecessary Deductions
To whom so ever it may concerned
I am facing the challenges as unnecessary deductions are taking place at my Number I woul like you to take necessary action and refund my money back to my airtel account
Last 1000 INR worth amount has to be justified and I need all my call records at my Registered e mail I D.
Hope some one responsible in airtel woul d take action on this.
Thanks
Mobile network problem
Dear sir
My village mei incoming calling/ outgoog callig problembs 5 days se ho rahi hai request hai sir iska solution jald hi nikale
Villge - behil post pagar distt basti up 272123
network problem
sir
mein hp una se pind nagnoli pind ka hun.
sir hmare yahan hummen hi ni sab ko airtel network ki problem hai
hum aapse nivedan krte hai aaap is problem ka smadhan kren
nhi toh hum sim change kr lenge plz sir aapse request a zitni zldi ho ske utna zldi problem ko solved ke dein.
Network problem
I don't even have signal to make calls. Facing a lot of problem in Surampalem. No internet connection available. If the problem is not resolved i will port my number.
Bal kaj hobe
Problem lawrar kachhei theke jabe
No network
I live in lucknow
My address narayanpuri near R.A.S Acadmi krishna nagar lucknow
Sir
लगभग 2 साल से हमारे क्षेत्र में नेटवर्क की बहुत परेशानी है जिससे ना ही काल की जा सकती है और ना ही नेट चल पता है जिसकी सूचना मैंने कई बार कस्टमर केयर पर सूचना दी लेकिन अब तक कोइ भी सुधार नई हुआ बस यही कह दिया जाता है की हमारी टीम वर्क कर रही है लेकिन कोइ सुधार नई होता है आखिर कब तक कस्टमर्स को यू ही लूटते रहेंगे भगवान से तो डरो नई तो कोइ मरते टाइम पानी भी नई देगा और यू ही लूटते रहो ठीक है ऐसी मौत मिले तुम लोगो को के पूरे शरीर के चिथड़े उड़ जाए तुम लोगो के परिवार को तुमरी लाश भी नसीब ना होI
IMPORTANT AND URGENT - Cut Fiber Optic Cable in BWSSB Drainage P
My home is located in Narayan Nagar, Doddakallsandra, Kankapura Road. Our drainage chamber is overflowing, when we had BWSSB guys check out what is happening. They opened the chamber and found out that you have inserted your fibre optic cable into the drainage pipe..The drainage is getting blocked and overflowing..
How can you put your cable into BWSSB pipe. Completely irresponsible. If you do not remove the cable right away, drainage overflow is going to cause smell, sickness etc. Call me immediately to resolve this unless you want to me create a big issue!!!
Network problem in Village-Yasho,Dist- Madhubani (Bihar)
Dear Sir,
We are sorry to say that Airtel 4G service is not covering in my Village - Yasho, P.S- Basopatti, Dist- Madhubani, Pin- 847225 ( Bihar). We are very disappointed with your services that even we cannot use 2G/ 3G/4G data service in my village and signal strength is also very poor .
We are requesting for immediate action to improve your network .
Airtel supreme authority should take appropriate action because earlier also many times complain has given but there is no action from Airtel Authority .
Regards,
Satyendra Kumar
Village- Yasho P.s- Basopatti
Dist- Madhubani
Pin- 847225 ( Bihar)
Airtel is a big fraud,bad,junk,faltu,zero company.
Hi All,
This is my review comment on Airtel.
Airtel is a big fraud,bad,junk,faltu,zero company. I have been using airtel number more then 365 days +.initially taken the number prepaid & then converted to postpaid. I have been raising the complain for network issue from the starting to till now but those people unable to solve it. as they are non technical junk fellows. don't understand the problem just as a train taking like bullshit. only for this network issue in my bucket till now 250gb data pending.
when i asked it is not possible for you to solve my case please bucket data convert to cash and return me bc's as per your commitment you have not severed me properly in my taken plan. Raised a lot and lot complain but they have been closed all the ticket without consult with customer. they are doing monopoly and junk management. really faltu company junk service junk knowledge people. they really don't know which company they are working??? what they can do what they can't do??? they don't know what is the potential of them :) what competency they have :)
what they are doing? what they are:)
They are not replying the mail intentionally...and call back you intentionally...disconnect service intentionally without confirm from customer....they are talking customer as a time pass...any time call on hold...taking 1 hr just like bull shit work....really they are not doing anything they are time pass mind...with time passing customer...
when you are taking with cc after that also they are not raising the ticket.....completely monopoly fraud always telling lie with customer....really junk people with junk organization...
junk people with junk process with junk management....
they are not giving any chance to customer that he can do the MNP to some others....just like a gunda or daku company company....
741183xxxx mobile number post paid number.
NOTE : simple fundamental thing they don't know taking money from customer, but customer is compromising service from airtel. 1 year i have been compromising so that's why now my pending data is 250gb. this data is present in airtel tank in my name. due to network issue i am unable to use...junk people they don't understand the scenario also...murkha people...
they don't understand anything no technology what is 2g,3g,4g,volte nothing......just time pass with customer...talking like a sales & marketing....value less people ...customer care & supervisor & their supervisor also....all are junk vertical with junk knowledge....applet also junk.....
thanks,
regards
Airtel network is very² slow
It seems a year ago network is very² poor in Churuchandpur.even messages also cannot send. Those who using airtel we so peril about airtel network. Why airtel network is slow?
Instead of airtel jio is better now airtel network is decrees day by day if it is possible we need 4ghight speed
Address verification
Local Airtel services have been calling for address verification and i have received calls from the department that someone will come and so far no one has come and the Airtel service station keeps saying that the verification failed. No One has come to verify... 24/7 at home.
Complaint
Airtel internet speed 4G is extremely slow and calling problems also . worst network .I m using this from a long time and i m facing a lot of internet problems and even i am unable to open any website on browser .
Complaint regarding network issue
I have changed my mobile no before 10 days, i want to purchase idea sim but, the boy who is from airtel company was suggested me for airtel sim, now i m in trouble due to network issue, i have Samsung A50 phone, but the speed of internet is normally 10 kbps which is very slow. I request to all plz change you sim from airtel to another company, because airtel k recharge bhi or k compare me costly hai, or speed bhi nhi.
No customer care numbers
If someone want to connect with them, there is no contact number for another network users. I want broadband connection but cannot connect to airtel as there is no customer care number which i can dial from my jio number
Sim card Registration failed
My document air tel offer sabit ,Hove to registration failed.
Poor network connections.
This is in regards to poor network connection I am getting from Airtel. I had to change my network provider due to this on my phone. I am also getting poor speed on my broadband connection. Please take appropriate steps regarding it. I have already complained regarding this many time with no reply received yet.
Thanks
Internet problem
Before 7&8 I have recharged my prepaid no 597 rupees recharge they work only one day after that its not working i just think I lost my 600 rupees when I was calling on your toll free no hour system say welcome to India biggest and best network airtel what is this your are not best for only your words you can say this all things when you provide a good service and good connectivity of internet so please do something for my problem if you can do
Thanks for the bad internet
About network and signal
Bloody net work in medipalli and network & signal also very poor and very bad and first time am proudly feeling dirty Airtel net work plz.solve it in my area,and here so many are using Airtel Network and they are so hanger in Airtel Network and customer care so,solve this side
Thank you
Poor network
I am from Gujarat.
I live in vapi.
In my area last 4 days no network connection working properly.
If these type network will their in future. I will port my number.
I already complained in customer care stil didn't got my problem sort..
Still facing same problem.
Today is 5th day no network,no Internet connection
Internet/Data connection problem.
Regret to inform that my mobile internet connectivity is very poor and disappointing,I am located at Aizawl, Mizoram. The matter was taken up several time, but none of the officials are interest to take the necessary action to improve the service.please solve my problem...thank you
network is very slow.
network is very slow.
my data is very slow
This airtel sim is very poor network is very slow net he nhi chalta acche se airtel ka bekkar sim h airtel fake dunga sim ye agar aise chalte rha
Activation of my sim card
Dear Sir / Madam ,
My airtel no - deactivated recently due to non maintaining balance for last 3 months without any information.
I want to activate the same no. So please do the needful. Currently i am out of india this is my primary contact no. So kindly resolve the issue as earlist.
Kind Regard
Shetty
I am in USA , I want my number to be active till I get back to I
Hi sir,
Greetings of the day..
I am Manda Naveen from Telangana, India , came to USA , my Airtel Number was ,
I want my airtel number ******3631to kept active till I come back to India , all my bank accounts were connected with this number only .
I want to use my all phone applications and bank accounts using my mail I.d [ reddy5319 [at] gmail [dot] com] .
I am requesting you to kindly help me out
Unnecessary disturbing
Dear sir,
I was an Airtel customer previously with my number 9932....20 and wrote a complaint on 11/07/2011 at 8.14 pm regarding customer service. But at present I am customer of Airtel with another number 967.....85 and not the previous number. But now some of the semi illiterate and primitive/under construction men/women those are accidentally Airtel customers from all over India is calling me as customer care service by seeing that number on screen. Therefore I request you to kindly remove my previous complaint from the screen of this particular site as early as possible.
Pathetic services and exploiting customers
Pathetic customer care services. I asked to stop my broadband coneection as I was leaving town, to my surprise they are sending me bills every month instead. And as I am not Airtel user I cannnot Dail 121 and others numbers just won’t work. To add this prob they also sent me bills for my post paid number which was also pitted few months . I will not a penny till I understand why my requested were not logged properly. This is horrible. The work service ever . Very very disappointed. Will never user Airtel services and will not enocourage anyone to Use it either ....
Unable to make calls
What service are you people providing..
Cannot make a single call
No internet connectivity
For bill payment you guys make 10 calls a day
And what about the problem we are facing
Network
Mera village me Airtel ka network nahi h
Very Bad service and connectivity issues ...............
Regret to inform that the service and the connectivity is very poor and disappointing, now a days never get the calls connected to my number even though I am located at Eranakulam Dist. The matter was taken up several time, but none of the officials are interest to take the necessary action to improve the service.
Past 15 years I was using the service of Airtel including an additional connection, but sorry to say that now I am planning to port the connection to some other service provider due to your worst service.
I don’t know whether you would reply for this also……………….
Network problem
Hey, i am an airtel user. I am using airtel from last 1 year or soo. But from past 2,3 months i am getting network issues. I am an i phone user and i hardly get a single network in my phone when i am at home . I live in amrit puri garhi east of kailash . My network indicator shows no network whenever i enter my house. I wish you will see to my problem. And find a satisfying solution to it . Thank you ! I wish my complaint will not be taken granted .
Sms
Sir
I have sms balance but when i send the sms it shows that the sms was failed to send
No internet for last on all my numbers
Hi
I am a loyal customer of airtel since last 15 years but now i regret that this is the award you get for being loyal.
I have 3 connections, All are on infinity family plan.
Since 3rd of aug, none of the numbers have internet connection, no where in india, tried to swap the sim, but to no avail.tried different phones,changed all the settings.
A service request was opened on 6th but was closed same day, called again on 7th and got the a new service request registered and since then only 3 call backs have been made by airte and everytime the same answer to use a different phone and we will call back in 24 hrs but then no call as per committment.Last call that was made by technical team was on friday and its tuesday today. Everytime i call 121 they say we r escalating it to network team but no one calls back. If i give a missed call on 515, a reply is sent that there is no network complaint registered. If i talk to customer care they say the notes suggest that the site is upgraded and can take upto 3 months but i m unable to understand which site are they reffering to as my numbers are not working anywhere in india so which site are they upgrading. ARE ALL THE SITES UNDER UPGRADATION. A great lie.
Sent so may messages and posted so many times on social media but no help.
I m totally helpless now and please temme whom to call, where to go?
Shall i go to consumer court. Shall i port all my numbers( i am an owner of Lakshmi Rice and gen. mills and have around 180 people working for me, atleast 50% of them are using airtel and will make sure they port from Airtel)
Or if any one can help to resolve the issue, would be waiting for a callback.
Internet problem
Before 7days i port my docomo to airtel and facing big network issue please resolve as soon as possible
Port Problem
Hlw sir maine apna no airtel mai port kraya tha 7 din ho chuke hai usme abhi tak network nhi aaye plzzz help me bcz woh mera personal no tha
about to query for lost sim activation
sir,
i wnt to say that my sim was lost and want activate my sim but sim was registered on another name i want re buy the sim and it want registered boy to activate the sim but it is not possible so there is another way to buy the sim on my name and get authority of that sim to mine
DATA deducted by AIRTEL
Today,I used my data near about data 300mb then I got message by Airtel Your 100% data used. Means my 1100MB loss.
Morning 8.00 TO 8.20 Normally Any buddy how can use 1.4GB DATA. It's not possible,and yesterday night my mobile on Airplane mode and on at 6.45am.
Then I call customer care service 121 and I tell her all but she told me Sir you use 1.4gb data,because show her system.
Deduct my data 1.1GB by AIRTEL without any reason.
Disgusting
Suggestions
Brother please stop data at 11.57pm then start 12.05 or when you want because it not repair their system i lost my data many times then i understand these thing
Now I have not lost my any data
Network slow
Net speed are very very very slow.
Sometime no network available here
Sim Un Activated
Net Speed Very Slow And Second 1 Days Go My Sim Automatically Inactive So I Need Help I Try Call And Mail Nodal And Customer Care But Not Reply Properly Airtel Service Is Very Slow According To 2 Years Ago.
sms not send
plz i recharege in 3 day ago but sms not send
Sim not working
My airtel stop working from yesterday
Bad Networks
Just two weeks ago I bought Airtel sim, I was thinking that Airtel is fastest network here.....
I just recharged an offer of 3 months in it and now i am getting angry because your network is worst network I ever seen...
If there was no change under one month I will Port my sim to other operator and recommend every one not to buy Airtel sim
Network issue
dear sir,
In last 2-3days , I never get the network, and customer care executive also not responding properly on phone line to talk and solve our problems. please do needful regarding this matter on your priority basis.
with best regards- Shalu
My sim not gate tha network
2 day my sim not gate network So please check and clear tha issue
Connect
Dear sir,
I try so many times 121 and 198 more the 30 min but it’s not connected customer care.plz change menu.it loo help us