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BPL AC Customer Care No.

Updated on Friday, 13 December 2024 - 5:46pm
Company Name: 
Toll free Number(s): 
  • 1800 889 1047 (For Contact, Mon-Sun, 10am-9pm)
  • 1800 889 1044 (For Reliance Store Related Support, 9am-9am)
Website: 
Official Website
For BPL AC

Note*

Reliance Retail has a license to make and sell BPL products but doesn't own the brand.

IVRS Menu

IVRS Menu: 1800 889 1047 IVRS Menu: 1800 889 1044

Select Your Preferred Language

  • Press 1: If You Are a Customer
  • Press 2: If You Are a Trade Partner

Select Your Preferred Language

  • Press 1: For Delivery Related Queries
  • Press 2: For Installation, Repairs and Services
  • Press 3: For Complaints
  • Press 4: For Any Other Query

Emails

  • customercare [at] bpl [dot] in (For Queries)
  • wecare [at] bpl [dot] in (For General Query)
  • reliancedigital [at] ril [dot] com (For Store Related Queries, 9am-9am)

Important Links

For Grievance Officer

Warranty Policy

  • If you have any Query/Complaint regarding to the warranty policy 18008891047 or email at customercare [at] bpl [dot] in
  • The warranty is valid only when the warranty card along with the original bill of purchase indicating the date of purchase and the dealers/seller's name is presented to the Company's authorized service centers.
  • For more information please read.
Parent Article: 
BPL Home Appliances Customer Care No. 1800 889 1047

Comments

Thu, 23/05/2024 - 5:00pm — Thakor Patel (not verified)

BPL PRODUCT A C

I purchase BPL 1:5 ton three star inverter on 10/10 /23
This unit giving problem code coming EO and CO complaint to local
Store. They try to fix finally they told me to contect company . I call
They got my complain on 18 th May still all most week they haven’t fixed. Finally some come to fix it from Billimora, Valsad district and told me he forgot the part at store. I have called so many time I am tired of their service I decided never buy product from BPL and I tell everybody never buy BPL product.They never stand behind their product.

Wed, 01/06/2022 - 6:48pm — Anil (not verified)

Horrible service

YOUR AC SERVICE IS PATHETIC AT BEST, YOU SHOULD BE BANNED FROM SELLING IN INDIA

Tue, 11/06/2019 - 3:10pm — Rajesh Tripathy (not verified)

Most pathetic warranty service

I had purchased a 1.5 ton inverter AC from Amazon Indian 24th January 2019. I had it installed in the month of February but as the weather was cold i was not able to measure the actual performance of the Split AC. In the month of April when i started using the AC the cooling was not working. After several calls to the customer care through Service request number 1904K376360006 the service team visited after 10 days.
I am facing the same issue again and contacted the customer care on 4th June, 2019. I was provided Service request number 1906K376360002 but this time also there has been no response from the service team. The customer care agents only give fake information regarding the service requests. After several calls when i wanted to speak to a senior person of the customer service department, i was kept on hold for more than half an hour saying that the senior is busy. Upon insisting that i want to talk to a senior person only, the call was disconnected. It has been more than 7 days but no solution was provided. I WOULD NEVER RECOMMEND ANYONE TO BUY A BPL PRODUCT EVER IN THEIR LIFE. PAY A BIT EXTRA AND BUY ANY GOD DAMN PRODUCT BUT NOT BPL.

Sat, 11/05/2019 - 1:42pm — Shweta jha (not verified)

Regarding servicing fault and not providing good service

Hi, I had bought bpl ac model no A18KF3C8A/2018. RECENTLY it started showing some problem with some offensive smell and cooling problem.. we requested for servicing, a guy came from your service centre named Mohmd zisan from kanpur centre. He did some cleaning and said it was dirty that's y smell was coming. He took charges but after that also smell is coming and now whenever we start ac it splashes out water and in between also it sprinkles water which really disturbing while we are asleep... we called that guy so many times but he doesn't pick up our call... kindly look into this.. Water problem wasn't there before servicing.

Fri, 12/10/2018 - 9:54pm — Patel (not verified)

Ac installation work not done

We have order Air condition from amazon almost three days finish still not came for installationTE4YY

Tue, 21/08/2018 - 5:00pm — Sunil Pathak (not verified)

Installation of AC

I have purchased a 1.5 ton inverter AC from Amazon Indian 24 th July 2018. It was delivered on 30th July , 2018 . I am waiting from 1st August , 2018 for someone to come and install it . But unfortunately no one turned up . I have been consistently trying to contact Amazon people but to no avail.
I want my AC installed and that is all .

Sunil Pathak

Wed, 24/10/2018 - 1:33pm — Anonymous (not verified)

HI Sunil, Have you got the AC

HI Sunil,

Have you got the AC installed, if yes could you please tell me how is the performance of this AC as i am planning to purchase this one for my use.

Regards,
vaibhav