Note*
Reliance Retail has a license to make and sell BPL products but doesn't own the brand.
IVRS Menu
IVRS Menu: 1800 889 1047
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IVRS Menu: 1800 889 1044
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Select Your Preferred Language
- Press 1: If You Are a Customer
- Press 2: If You Are a Trade Partner
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Select Your Preferred Language
- Press 1: For Delivery Related Queries
- Press 2: For Installation, Repairs and Services
- Press 3: For Complaints
- Press 4: For Any Other Query
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Emails
- customercare [at] bpl [dot] in (For Queries)
- wecare [at] bpl [dot] in (For General Query)
- reliancedigital [at] ril [dot] com (For Store Related Queries, 9am-9am)
Important Links
Grievance Officer
- If you have any query/complaint you can contact to the Grievance Officer
- If any customer purhase product from reliance digital then they can Complaint to the Grievance Officer given below:
- Email: grievance [dot] reliancedigital [at] ril [dot] com
Address:
Reliance Retail Limited Registered Office: 3rd Floor,
Court House, Lokmanya Tilak Marg Dhobi Talao, Mumbai-400 002
Warranty Policy
- If you have any Query/Complaint regarding to the warranty policy 18008891047 or email at customercare [at] bpl [dot] in
- The warranty is valid only when the warranty card along with the original bill of purchase indicating the date of purchase and the dealers/seller's name is presented to the Company's authorized service centers.
- For more information please read.
Office Address
Sr No. |
Office |
Address |
1 |
Corporate Office |
BPL Limited Dynamic House No.64,
Church Street Bangalore - 560 001 Karnataka. INDIA |
2 |
Registered Office |
BPL Limited System House Palakkad - 678 007 Kerala. INDIA |
Social Sites
Comments
Service very poor
इनका कुछ भी सामान खरीदने से पहले पूछ ले डीलर्स से सर्विस खुद करवा के देंगे क्या 1/2 महीना लग जाता है सर्विस करने में बहुत ही घटिया सर्विस है इनका बस समान बेचना जानते है सर्विस देना नहीं मै तो कहता हु इनका कुछ भी सामान मत खरीदो
Water leakage
I have 55 litter cooler. Its 1.5 months old i had purchased, couple of days i have facing water leakage both side. I kno why this is happening. Zeto demage cooler.
Do not buy this company
Do not buy this company product.Totally waste of money... They are selling literally defective products
Warranty issue
I raised the complaint to repair my refrigerator on 22nd April with Compressor issue which comes under warranty but still issue not resolved.
Very bad experience.
43FHD smart tv
5month before 43 Fhd smart tv but some day 4-5 day pictures not working on display panel to display full please help me
Bought AC in July 2022 in
Bought AC in July 2022 in Dhule, Maharashtra for a Lodge (commercial use). The AC remote broke down around 28-29th September. Lodged a complain on 30th September. Since then all your dealer n service centre people are doing is telling about change in service centre ownership in October saying new people started on dasera. But till today no remote has been issued from company. All they are saying is its been delivered n will take time to come. One member promised that it’s going to on 20th October (today) but even now dad just received message saying its been delayed. It seems like all we need to do is return the AC to the dealer as its of no use to us.
Led BPL tv its suddenly. it was screen off
Our complaint is our BPL tv problem so please how to talk to about our complaint please respond sir
Bol Delhi help line no
Sir BPL help line no in Delhi and my bpl card information because my card is lost
BPL smart TV screen problem
Its pathetic that BPL has created very bad TV products.
Also, the service after purchased the product is bad. And when we face some issues then customer care not helping out.
BPL has big name in electronics but such waste of it's products now.
I am sure nobody gets reply even sending our problem with them.
Very bad product.
BPL smart TV screen problem
Its pathetic that BPL has created very bad TV products.
Also, the service after purchased the product is bad. And when we face some issues then customer care not helping out.
BPL has big name in electronics but such waste of it's products now.
I am sure nobody gets reply even sending our problem with them.
Very bad product.
Pathetic customer service, I
Pathetic customer service, I have ever seen. No support nothing. After 6 months machine stopped working and after following up numbers of time got no resolution.
Display problem
I am purchase 32 inches smart LED tv on March 2018. It's problem is first blue line in center. I have complaint registered on 11 October 2018 but till date nothing response from customer care or BPL. It is very bad service from them. It is my humble request to all do not purchase BPL products if you want electronic & electric appliances.
Display problem -- Blue & Black lines in center of the screen
Hi,
Me also facing the same problem, just now called customer care they have given service Request id to follow up with my concern with them till my issue resolved. Let's see how quick they respond and will solve my problem, I will update here once my issue resolved.
Demo and installation issue.
its more than 30 days gone no once coming for demo and installation after multiple complaints.
LED DISPLAY PROBLEM
Respectively sir/madam
I'm purchased led tv 32inch. Its problem is first blue and black lines in center.
TV installations
Very bad service
My TV installation last 9 day following
Stil now not installed
Very very bad service of BPL customer
Washing machine motor service
Bpl washing machine motor repair service
Refrigerator
My bpl refrigerator in more problems and costomer care no. connected
Led tv display problem
Respectively sir/madam
I'm purchased led tv 32inch. Its problem is first blue and black lines in center. But now my tv suddenly not video showing and sound only hearing.
Service is very poor
I read many more comments and I verified those people's are true
I am also victim for late installation
I perchesed bpl tv on 18/7/2022 and till date 1/8/2022 not installed
BPL Refrigerator
It has been a week since we have purchased a side by side door refrigerator. The refrigerator has aldreday been delived but no one has come to set it up and also all your numbers are coming switched off when dialed. Please get in touch. Im very dissapointed with the service when your people have promised to set the refrigerator up in 24 hours. Contact me via email and also send a number which can be dialed and doesnt come as switched off.
Issue with the LED of the Freezer not working
Dear All,
This is regarding an issue with the Freezer LED not working, could be the LED wires are loose.
The Freezer was purchased on 2018.
The Details of the Freezer is as below:
Model Number: 564 L AB2019RF005
Form Factor: Side- by- Side
Colour: Silver
Litre 564 Litre
Defrost System Automatic
Please register the ticket with the below user details:
Name: Sangita Deori
Address:
Flat No 401, Building B4, Columbia
Nyati Evara, Mahammedwadi, Undari, Pune 411060
Please send a technician at the earliest.
Regards
Sangita Deori
Washing Machine
Kindly provide me your distributor name in kerala region. I would like to buy one front loading washing machine.
regards
mujeeb