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BPL Washing Machines Customer Care No.

Updated on Friday, 13 December 2024 - 5:06pm
Company Name: 
Toll free Number(s): 
  • 1800 889 1047 (For Contact, Mon-Sun, 10am-9pm)
  • 1800 889 1044 (For Reliance Store Related Support, 9am-9am)
Website: 
Official Website
For BPL Washing Machines

Note*

Reliance Retail has a license to make and sell BPL products but doesn't own the brand.

IVRS Menu

IVRS Menu: 1800 889 1047
IVRS Menu: 1800 889 1044

Select Your Preferred Language

  • Press 1: If You Are a Customer
  • Press 2: If You Are a Trade Partner

Select Your Preferred Language

  • Press 1: For Delivery Related Queries
  • Press 2: For Installation, Repairs and Services
  • Press 3: For Complaints
  • Press 4: For Any Other Query

Emails

  • customercare [at] bpl [dot] in (For Queries)
  • wecare [at] bpl [dot] in (For General Query)
  • reliancedigital [at] ril [dot] com (For Store Related Queries, 9am-9am)

Important Links

To Lodge your Complaint

Warranty Policy

  • If you have any Query/Complaint regarding to the warranty policy 18008891047 or email at customercare [at] bpl [dot] in
  • The warranty is valid only when the warranty card along with the original bill of purchase indicating the date of purchase and the dealers/seller's name is presented to the Company's authorized service centers.
  • For more information please read.
Parent Article: 
BPL Home Appliances Customer Care No. 1800 889 1047

Comments

Wed, 22/11/2023 - 9:21pm — Rajan S (not verified)

Semi automatic Bearing case needed

Sir
We need BPL SEMI AUTOMATIC BARING CASE IS IT AVAILABLE

Sun, 13/11/2022 - 4:31pm — shubham (not verified)

want a accessories of washing machine model 8000axp

i want the accessories of washing machine. no one can provide me the correct detail. which place i can buy the machine accessories.

Thu, 30/07/2020 - 4:28pm — Anonymous (not verified)

need Sancer part

Dear Sir / Madam ,
We had Purchase BPL Fully Automatic Washing Machine ,
We have problem in Machine this part is not working in our City no any BPL Authorised Service centre in Moradabad -244001 Uttar Pradesh
We need Spare part of Fully Automatic Washing Machine kindly provide me this Sancer part you can send me through Courier I pay the cost of this part online or any UPI id Or QR Code you are use
My Machine is not working last 15 days ,
Kindly send this part as soon as possible
Awaiting your reply
Thanks & Best Regards
Vijay Kumar
M.D.
ITCO GROUP

Mon, 02/03/2020 - 8:47am — vinesh (not verified)

washing machine service

dear sir i have BPL GLEAM BFAFL65WX1 washing machine DOOR WAS BRAKING LAST 6 MONTH PLS ADVICE HOW TO CONTACT TECHNICAL ENGNEER PBL (TECHNIAN)

Wed, 01/01/2020 - 12:50pm — Sanjib Dutta (not verified)

Disgusting customer care

I lodged a complain of malfunctioning washing machine on 28th Dec'19. They promised me service with in 72 hrs. Called again on 31st evening. A lady received the call and said another 24 hr is remaining. Today I called again. A gentelman over the phone said today is not working day. Is it a place of joking !!! The only word they know is sorry for the inconvenience. I have not incurred so much of money to hear this scentence. Neither there is any other way to reach the higher authority. I wish to request the authority to check my recorded conversation. Even yesterday I had posted a mail.
I feel this is one of the difference you have with IFB and you are far behind in this segment.
Docket no. R191228KOL21595

Fri, 06/12/2019 - 10:04pm — Anonymous (not verified)

Washing machine service

Washing machine service has to be done...and dryer is not working.....so how could I contact you

Sat, 09/11/2019 - 3:12pm — Kalpesh Oza (not verified)

Damage hinges.. Front door washing machine

I had complain in customer care.. Till time not receive any call from vendors..

Pls call me

Tue, 22/10/2019 - 2:00pm — Mukesh Kumar Jha (not verified)

Need to washing machine repair

Dear sir,

I tried to contact last 15-20 days by phone but ur customer care executive says this number is not working i have purchased semi-automatic washing machine last nov'18 currently in warranty but some technical problem create in mashine i request to you please provide currect number and resolve my problem ASAP.

Regards,
Mukesh Kumar Jha

Wed, 16/10/2019 - 4:44pm — Manegalla madhu (not verified)

BPL washing machine

The machine is not good condition and the service is not good and they are irresponsible of customers . not showing any proper demo to customers how to operate machine.

Sat, 03/08/2019 - 9:56pm — JP Singh (not verified)

BPL FULLY AUTOMATIC WASHING MACHINE ERROR-three

HI I AM JP SINGH R/O OF FLAT NO. 101, MAHI ORCHID, 159-MIG, B BLOCK,PANKI, KANPUR, PURCHASED BPL FULLY AUTOMATIC WASHING 7.2 KGS. NOW NOT WORKING SHOWING ERROR-3.
PLEASE RESOLVE THIS PROBLEM ASAP.

Fri, 19/10/2018 - 8:23pm — Narsing Rao (not verified)

Bpl washing machine

Hi sir
Tdy BPL SEMI AUTO.mission purchesge.
I want installation plse reply me urgent

Mon, 17/09/2018 - 7:38am — Prem Kumar (not verified)

Regarding error twelve

Hi Sir,
I am using BPL front loans but I am getting Error 12. Please suggest, what is the problem and please try to resolve it ASAP.
Thanks

Tue, 21/08/2018 - 11:33am — Prakash Mahori (not verified)

Installation of front loading washing machine

I have placed order on 09 August through Amazon it is delivered by 13th August from till date no engineer come for installation neither your customer care number is connecting

Fri, 27/07/2018 - 11:44pm — Mahendran (not verified)

Washing machine compliant

I purchased BPL 6.5 kg washing machine in last year... But now washing machine drum spider was damaged.. I want spare of the support spider of the drum

Tue, 26/09/2023 - 2:28pm — Yashkumarjeengar (not verified)

Same problem I am facing what

Same problem I am facing what have you done kindly inform me

Sat, 07/07/2018 - 7:11pm — K Mughal (not verified)

BPL front loading Automatic washing machine

I have parchased BPL front loading automatic washing machine on 14/05/17 and suddenly on 20/06/18 it stopped working and We have launched complain of BPL Automatic washing machine through complain No. 62672 dated 28/06/18 on BPL customer care , but till date no one from the BPL has visited me to attend the complain instead of repeated reminder on phone call.
So today I have launched complain in National Consumer helpline with complain number 811018 dated 07/07/18 , if within 48 hrs my complain is not resolved I will have to take legal action against Company.
Very much disappointment with the service , even i contacted manager Mr. SATYAM who looks after sales service , initially he has replied my 1st call and asked me "asp k paas koi engineer ka call Nazi aaya" when I said no one has approached me then manager Mr. SATYAM also stopped attending my call then finally I launched complain in National Consumer . I suggest not to bye BPL washing machine bcoz after sales service is worst.

Sat, 30/06/2018 - 12:02am — Raju pujari (not verified)

Installation of front load washing machine

I placed order on 16 June and delivered on 23 June but till then no one is coming for installation I contacting Amazon people only bcoz I don't have any other no

Mon, 11/06/2018 - 6:32pm — Suchitra (not verified)

BPL Front load Washing machine is not working

Hi Team,

It was very pathetic to know that BPL customer care doesn't provide any email/message services once we log the complaint. Product was purchased in apr 2017. It was working fine until now. Suddenly stopped working from past 2 weeks. Immediately called customer care and logged a ticket on 2nd June. Until today, I am still chasing customer care folks, support person to install the board. It is all most 2 weeks and no one have any clue about where my product is? Very pathetic customer care service. I have called twice and I came to know that they do not have any messaging or email service on sharing complaint details with us.

Order ID: OD107367311521477002
Order date: 5th April 2017

Complaint started: 1st June
Complaint logged: 2nd June
Technical came for the visit: 5th June. He ordered new board(which was giving issue)
Follow up call made by me: 11th june.. Tried contacting the technician multiple times in between...

No one have any clue on when the product will arrive.. No email, no message from customer care.. Very pathetic service over all.

Should not buy BPL products..

Wed, 07/03/2018 - 4:51pm — KK Pillai (not verified)

BPL Washing machine,

I have a washing machine of BPL ( Model No.ABS 45 SD).Now it`s not working.Service technetion advised
replace the control panel.Please advise us where it get available.

Trivandrum
Kerala