Note*
Reliance Retail has a license to make and sell BPL products but doesn't own the brand.
IVRS Menu
IVRS Menu: 1800 889 1047
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IVRS Menu: 1800 889 1044
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Select Your Preferred Language
- Press 1: If You Are a Customer
- Press 2: If You Are a Trade Partner
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Select Your Preferred Language
- Press 1: For Delivery Related Queries
- Press 2: For Installation, Repairs and Services
- Press 3: For Complaints
- Press 4: For Any Other Query
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Emails
- customercare [at] bpl [dot] in (For Queries)
- wecare [at] bpl [dot] in (For General Query)
- reliancedigital [at] ril [dot] com (For Store Related Queries, 9am-9am)
Important Links
Warranty Policy
- If you have any Query/Complaint regarding to the warranty policy 18008891047 or email at customercare [at] bpl [dot] in
- The warranty is valid only when the warranty card along with the original bill of purchase indicating the date of purchase and the dealers/seller's name is presented to the Company's authorized service centers.
- For more information please read.
Comments
Refrigerator not working properly
The contact number (toll free) was not work please check the number and give a new number
BPL double door fridge water leaking inside the cabin
Water is leaking inside the cabin for past three days. I am looking for bpl service contact in salem, Tamilnadu.
Fridge is not wrking
Helo Sir ...I want to complaint abut my double door refrigerator which is not working .....I want to service my fridge so pls tel me where do I contact abut this.
Thanku
BPL 564 SIDE BY SIDE FRIDGE LIGHT NIT WORKING
Dear Team,
Trying your no since morning my fridge light is not working, pls advise from where I can buy it's LED, pls contact me soon
Fridge is not working
Dear sir,
We have already note complete your costumer care regarding fridge is not working before 7 days regularly every day . But no any action done by your team. This is BPL ?
BPL Double Door 180L Refrigerator not working
Double Door Refrigerator not working.
No Cooling.
Customer Care Please respond.
Refrigerator not working
Kindly contact me asap need someone to check my refrigerator. Have sent you mail also.
Modification of freeze
1: being continuesly current on whole outside body of freeze.
2: low cooling...
3: don't shut the door..
4: outside lamination..
Customer care not responseing
Hi ,
I was calling your customer care at 7 pm today to enquire about the BPL 564 L Frost Free Side-by-Side Refrigerator(BRS564H, Silver) as i am going to buy first bpl product read some negative reviews about the product so just wanted to clarify some things.
but when i called your customer care auto mated response was shocking '' SORRY HELPLINE IS OPERATIONAL FROM 9 AM TO 9 PM '' and i am calling at 7 pm .
1 st interaction with bpl was awesome , dont know in which world you people live.
request you once again to contact me as i want to inquire about product.
Regards.
Refrigerator not working
Our refrigerator BPL 215L is not working..