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BSNL Broadband Customer Care No. 1800 4444
Updated on Tuesday, 3 September 2024 - 10:08am
Company Name:
BSNL Toll free Number(s):
- 1800 4444 (Call/WhatsApp Support for FTTH broadband queries)
- 1800 345 1500 (Landline - From Other Operator Mobile or Landline)
- 198/1500/1800 345 1500 (For Landline, Broadband and FTTH Complaints)
- 1800 345 1504 (Broadband Complaint Booking)
- 1909 (DND from Landline / Mobile)
- 1500 (Landline/Broadband)
- 1503 (For Mobile Complaints)
- 1800 425 7007 (MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
All India Number(s):
- 94821 57007 (SMS Service)
Website:
Official Website Important Links
SMS Service For New Connection
SMS the following code to 54141 (From BSNL mobile) / 9400054141 (For All Other operators like Airtel,Vodafone,Aircel,TATA,RELIANCE......etc)
- LL*STD CODE for Land Line
- BB*STD CODE for BroadBand
- LL+BB*STD CODE for Landline and Broadband
In STD Code- Write the std code of the area where this service is desired.
For Complaints/Grievance
- You may use following toll free "consumer care numbers" for booking your complaints through Complaint Centers (Call Centers).
S. No. Type of Service Toll Free No. 1 For Basic Services including Broadband Services 1500 or 1800-4444 2 For GSM Mobile Services 1503 or 1800-180-1503 3 For Broadband and Internet Services 1800-4444 4 For MPLS and other Data Services 1800-425-1957 - You may also contact Appellate Authority in your Circle .
- If you are not able to get complaint redressed through the above officers, you can escalate the complaint at BSNL Corporate Office through letter/ e-mail or through telephone .
Sr No. Name of Public Grievance Officer/ Designation Contact No. Email Address 1 GM(CDN I) 011-23372200 ddgpg [at] bsnl [dot] co [dot] in Room No. 414, Bharat Sanchar Bhawan, Janpath , New Delhi-110001 2 DGM(CDN) 011-23734311 Room No. 29, IR Hall Eastern Court, Janpath , New Delhi-110001 - You can also escalate your complaints to CMD BSNL by email at cmdcomplaints [at] bsnl [dot] co [dot] in OR can book your Complaints Online .
- You can also escalate your complaints Centralized Public Grievance Redressal System (CPGRAMS) .
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Comments
Fiber connection not workig
Network problem
MY FIBER CONNECTION IS NOT WORKING SINCE 04 DAYS BUT THERE ARE NOT ANY UPDATE NOT MEET ANY employer AND NOT PICKUP PHONE.
SO THAT BSNL IS VERY VERY VERY BAD NETWORK SERVICE . I MY ADVICE TO ALL AND ME IN FUTER NOT USED TO BSNL SERVICE NETWORK .
OTHER SERVICE IS GOOD INSTED
Regarding Refund my Security Money 1999/-
Dear sir/Mam
I have a connection of Y-MAX broadband since 2015. Which bill is paid and there is no dues in it. But my security money can not refund till now and BSNL did not provide any information to me.
So I request you please give me information about this matter and refund my security money.
Thank you
Preetam Kumar
Bill
Since I am not using my broadband (Wi-Fi) from May 2022 but bill is still coming on my number. This is very big fraud or scam . So kindly reply on my gmail , so that issue will resolve
Complaint
Network problem
MY FIBER CONNECTION IS NOT WORKING SINCE 05 DAYS BUT THERE ARE NOT ANY UPDATE NOT MEET ANY employer AND NOT PICKUP PHONE.
SO THAT BSNL IS VERY VERY VERY BAD NETWORK SERVICE . I MY ADVICE TO ALL AND ME IN FUTER NOT USED TO BSNL SERVICE NETWORK .
OTHER SERVICE IS GOOD INSTED
Fiber connection not working
Network problem
MY FIBER CONNECTION IS NOT WORKING SINCE 05 DAYS BUT THERE ARE NOT ANY UPDATE NOT MEET ANY employer AND NOT PICKUP PHONE.
SO THAT BSNL IS VERY VERY VERY BAD NETWORK SERVICE . I MY ADVICE TO ALL AND ME IN FUTER NOT USED TO BSNL SERVICE NETWORK .
OTHER SERVICE IS GOOD INSTED
Not working broadband
Our broadband is not working from last 3 days. So we can't work with PDS(public Distribute Service) and stop essential commodities supply channel. Inspite of complain no action is been taken. After paying rental of RS 1616.00 per month you get this service from BSNL. Toll free numbers are also not working of BSNL.
Network problem
MY FIBER CONNECTION IS NOT WORKING SINCE 03 DAYS BUT THERE ARE NOT ANY UPDATE NOT MEET ANY employer AND NOT PICKUP PHONE.
SO THAT BSNL IS VERY BAD NETWORK SERVICE . I MY ADVICE TO ALL AND ME IN FUTER NOT USED TO BSNL SERVICE NETWORK .
OTHER SERVICE IS GOOD INSTED
BSNL FIBER NOT WORKING
MY FIBER CONNECTION IS NOT WORKING SINCE 08 DAYS BUT THERE ARE NOT ANY UPDATE NOT MEET ANY OFFICER AND NOT PICKUP PHONE.
SO THAT BSNL IS VERY BAD NETWORK SERVICE . I MY ADVICE TO ALL AND ME IN FUTER NOT USED TO BSNL SERVICE NETWORK .
OTHER SERVICE IS GOOD INSTED .
THANKS
BALA JI
Bsnl bharath fibernet connection required in kadapa
Hi this is Abhilash I need the connection of bsnl bharath fiber connection I called to service provider person named venu and one another person in our locality the persons who are working with are very irresponsible persons no will answer the call if they answer by mistakenly they will say we will come with in half n hour later no one will come and we call once they will not respond the call this is the worst service I have seen as if it is a government service, is the way u people working in the government very good work keep it up
Landline not working from last two Months
Landline was not working from last 2 months and even Landline Number was not available in BSNL Records
BROADBAND IS LIKE GARBAGE
THE NETWORK AND THE SPEED YOU ARE SUPPOSED TO PROVIDE ARE NOT BEING GIVEN BY YOU YOU THINK YOU CAN FOOL US BUT WE ARE NOT AS LIKE YOU . YOU CANT IGNORE THIS LAZINESS ABOUT THE NETWORK CONNECTIVITY . THE SPEED WORKS LIKE DISASTER LIKE 0.12MBPS DOWNLOAD AND 0.51 MBPS UPLOAD STOP FOOLING PEOPLE IMPROVE YOUR NETWORK . I HAVE COMPLAINTED SEVERAL TIMES BUT YOUR OPERATORS ARE STRICTLY INFORMED TO NOT TO PICK OUR PHONES , PLZ PICK OUR PHONES LISTEN OUR PROBLEM AND TRY ATLEAST 5% TO SOLVE THE PROBLEM
New connection
I want to install bsnl broadband at my residence,i want to know if the service is available here.
complain
Sir/Mam mai 2 din se complain number par call kar rhi hu koi phone recieve nhi kar rha hai. mere number se kahi bhi call nhi lag rhi hai.
Broadband issue
Sir,
It is 7th day after my broadband connection stopped working on no.0265-2774xxx.The following errors are seen.
1) ADSL indicator is not seen,it comes on and goes off at random frequently.
2) DNS server is not responding.
Tried by using universal Google server parameters,like primary server 8.8.8.8 and
secondary server8.8.4.4,but is not successful.
Phone had problem earlier,but now it is working.
It shows that there is some loose contact in the line,which gets connected and disconnected at random,thus producing problems in stabilizing broadband connectivity.
I would request the concerned to get tre complaint attended.I have complained several times,still nothing happened.
Thanks.
Pushpakaran
Fibre wifi connection
I am contacting with the members who were taken the bsnl connection they are not responding I need internet for my education because online classes are going so I need internet connection otherwise I can't able to attend the class kindly give me a solution
No response for the new connection.
Applied for a broadband internet connection one month back, no response from the providers. Calling them daily they just give me fake promise and never showed. I called the bsnl customer care services and they disconnects my call after they hear the complaint. What a pathetic service and employees. No doubt you guys are in huge loss.
I used BSNL boardband internet.
Internet quality is weak. The plan of 10mbps will give 1mbps. They are very fast in disconnection of broadband after i applied. This shows the area of interest of BSNL.
No response for broadband connection
Applied for broadband connection till now nothing is done. All the customer care numbers are not working. This is the condition of BSNL service and when their salary is put on hold they start crying.
FTTH connection
Two FTTH connections taken one month ago, and for most of the time broadband is not working due to net or signal problem. No firm solution is there inspite of repeated complaints.
Disgusting service.
BSNL sincerely needs to solve the issue and improve services as internet is an essential service these days.
Broadband Connection is not working
My broadband is not working from last 12 days. Inspite of complain no action is been taken. After paying rental of RS 1499 per month you get this service from BSNL. Toll free numbers are also not working of BSNL.
Broadband Frances and new connection
Dear sir,
I request to you that my location broadband Frances or new connection .plz contact me.
broad band poor speed.
BSNL BROADBAND ARE NOT GIVEN NORMAL SPEED AND FREQUENT OFF FOR ONE -TWO MINS AS PER PLAN (749) ^1MB AND DOWN10MBPS BUT ACTUAL SPEED ^.5 AND DOWNLOAD 7-8MBPS PLS RECTIFIED MY PROBLMS MAIN PROB FREQUENT OFF I AM ALREADY 3-4 TIMES COMPLAINT BUT NOT SOLVED MY PROBLEMS
Plz on my landline & brodband conetion. Sp... why not working .?
My brodband natwork & speed is very bad.. why sir .? Plz check speed. I camlainted for many time this problem but your not care why ...?
Telephone Internet out of order
Hi sir;
The subject number is not working since long time. how can i get fixed
Rauoter pronlams
Dear sir
मैं सर् पिछले 4 दिनों से कंपलेंट कर रहा हु कोई सुनाही नही कर रहा मेरे wifi राउटर में खराबी है नाही कोई फ़ोन पिक कर रहा है जिसने भी इसको इंस्टॉल किया था नाही वो फ़ोन उठा रहा मेरा नेट नही चल रहा plzzz हेल्प में
चरण सिंह
BSNL BROADBAND ARE NOT GIVING NORMAL SPEED TO WORK FROM HOME SIN
BSNL BROADBAND ARE NOT GIVING NORMAL SPEED TO WORK FROM HOME SINCE THAT LOCK DOWN START HOW CAN I WORK FROM HOME INSTEAD OF WE ARE REGULAR CLIENTS OF BSNL SINCE 1992 HOW THAT WORST SERVICE YOU PROVIDES TO YOUR CUSTOMER IF THAT WILL NOT BE CHANGE IN YOUR BROADBAND SPEED I AM HELPLESS TO SURRENDER YOUR CONNECTION AND DO NOT CHARGE US FOR BROADBAND OF THAT LOCK DOWN PERIODS HAVE YOU CONSIDER THAT ?
D LINK NEW OFFER
I AM ERODE DISTRICT, BHAVANI TALUK, KAVINDAPADI D LINK IN BROAD BOND CONNECTION ALWAYS USED. BUT YEARLY RS.1280/- PLANE CHANGE WHAT THE PROCEEGER