18004257007
SMS Short Code for BSNL- 57007
SMS Other Operators- 9482157007
Email Id- ebenquiry [at] bsnl [dot] co [dot] in
Leased Line Call Centre: 1800-425-1957
Toll Free Numbers
Some of the services are available in select cities only. Please check the availability in your city (from BSNL telephones)
Sr No.
Services
Numbers
1
PSTN Call Center (for any queries related to landline telephone, ISDN etc.
Also accessible from CellOne, Excel And Tarang phones)
1500
2
Kisan Call Center (for any queries related to agriculture)
1551
3
Emergency Helpline Number
112
4
Police
100
5
Fire
101
6
Ambulance
102
7
Billing complaint center
166 / 1660-69
8
Directory enquiry service
197
9
Telephone Complaint Booking
198
10
Emergency Relief Centre on National Highways
1033
11
Relief Commissioners of Central/State/Union territory
1070
12
Control room of District Collector/Magistrate
1077
13
Public Grievance Cell Telecom Circle HQs (BSNL Telangana)
12727
14
Women crisis response
1091
15
AIDS help line service
1097
16
Children in difficulty/ Child Distress Service
1098
17
National Directory Enquiry (NDQ) Service
1583
18
Maritime Search and Rescue control room of coastal guard
1718
19
Blood bank information Service
1910
20
Eye bank information service
1919
21
Change number announcement (Hindi)
1951
22
Anti Corruption Bureau Helpline
1064
23
Senior Citizen Helpline
14567
24
National Tele Mantel Health Program
14416
25
Cyber Crime Prevention for women and children
155260
26
National Customer helpline
1915
27
NHAI-Road Incedent Management Services
1033
28
Women And Child developmen
14408
29
Helpline for Drug Abusers
14446
30
Covid 19 Helpline
1075
31
UIDAI
1946
32
Helpline for Ayush Teleconferencing
14443
For Complaints/Grievance
You may use following toll free "consumer care numbers" for booking your complaints through Complaint Centers (Call Centers).
If you are not able to get complaint redressed through the above officers, you can escalate the complaint at BSNL Corporate Office through letter/ e-mail or through telephone .
Sr No.
Name of Public Grievance Officer/ Designation
Contact No.
Email
Address
1
GM(CDN I)
011-23372200
ddgpg [at] bsnl [dot] co [dot] in
Room No. 414, Bharat Sanchar Bhawan, Janpath , New Delhi-110001
2
DGM(CDN)
011-23734311
Room No. 29, IR Hall Eastern Court, Janpath , New Delhi-110001
You can also escalate your complaints to CMD BSNL by email at cmdcomplaints [at] bsnl [dot] co [dot] in OR can book your Complaints Online .
This is regarding Karnataka zone. Broadband disrupted a week ago. Complainant registered in local BSNL office. Subsequently tried to register complainant in Bangalore Office. Nobody responds. Kindly instruct the concerned to expedite the restoration work.
I'm getting a 2g network even though the sim is 4g..it was working properly before..for past 2days I'm facing this issue...I was unable to register a complaint in the portal.the network stands in 'E'..please help me on this
Mobile Number : xxxxxx2319
Payment mode : Prepaid
Plan : STV- 399
Recharge Date : 29.7.20(Recharge is successful Confirmed by BSNL via SMS)
Circle : Rajasthan(Alwar)_
Already one month have been passed. No one have taken any action to activate the Internet connection. In this reference I have given two e-mail to your help desk. Nothing has been done so far. I have also lodged a complaint to your grievance cell on 29.8.20 Grievance Registered Docket No. RAJ/CO/2020/14235 Date : 29.8.20.
While in the subject I like to mention here service of BSNL is not up to the mark. I have one Vodafone connection also. They are very efficient. So, I am once again requesting to activate my net connection without further delay
I'm from Maharashtra,nagpur...my complaint is not working an internet after installation the service...I registered a complaint on 21 june about not working an internet properly bt there is no gud outcome... whenever I called them up they always said that uh have to register a complaint first then your problem will solve but nothing happened...and not giving better response to our problems which is related to broadband connection and internet speed and always no internet is there when green light of internet sign is on..strange!!! After this they resolved this problem and network has been working gud for only 6 days and then same problem happen at Saturday night on 4july.. in additional with,there is not working an wlan light and no internet connection..so that I registered an complaint on Sunday bt after this day..I received a msg from bsnl that the problem was resolved bt in reality the same problem was not solved..again I registered the complaint afterwards received the fake msg of resolved then this incident occured 2nd time..they sent resolved msg bt nothing happens here...even a single problem was not solved...it's very frustrating...it's a request for taking some action on this problem... thank you
Sir I am in Sikkim Gangtok my phone show cellone 4G but when I select 4G my network is gone my sim is BSNL 4G pls check the matter and solve my internet problem
From past 3 days i am not able to access internet. Dialling customer care 1503 number it says that due to congestion call cannot be completed. I have been using BSNL from past 4years. Really i am so fed up with BSNL. I am using internet on regular basis to an extent of more than 3 GB per day. I have done 2 recharges. Also i have 2 BSNL sim. I will suggest not to use BSNL.
dear sir,
I am a BSNL customer last 6 year I have a BSNL GSM POSTPAID mobile No xxx. Now this no is not in use as I am away from J&K state. so I want to disconnect all services on my bsnl mobile . thank you,
Sir/madam, I am recharged 399 Rs 3G plan , (unlimited voice (250m)per/day,2.5GB per/day 3G unlimited internet )plan recharged but my complaint why 3G internet not connected only 2G internet connection connected? . I am costumer care 1500,1503,1909,troll free also I try to 15 minute call duration but not attended two I try to not attended my mobile model SAMSUNG Galaxy A30 contact number bsnl no +9195××67××6×
I am Dr.V.Sivasubramanian working as Associate Professor in Chemical Eng. Dept., NIT Calicut. I am using a GSM mobile (no.9446547421) with post paid option. Recently I shifted my residence from D-35, NITC STAFF QTRS, NITC CAMPUS P.O., NIT CALICUT, KOZHIKODE to Plot No.12., Villa House, Lloyds Orchid, Chethukadavu, Kunnamangalam. I submitted a letter for change of billing address as my office address as: Associate Professor, Dept. of Chemical Eng., NIT Calicut, Kozhikode. But I have not received my August month bill (billing period 01.07.14 to 31.07.14). I am unable to get from BSNL WEBSITE ONLINE DUPLICATE BILLS. whereas I am getting the september month bill. Kindly send me the August month bill to my email address. email id is siva [at] nitc [dot] ac [dot] in.
I am having my own firm of Housing Loan at Nalasopara Dist.Thane i want to get connection of BSNL for the purpose of tele marketing for the my business on my personal name. Kindly give me the proper guidance for the same. awaiting for your prompt reply. or you can call me on 9892206905
Dear sir, Ih\ have been searching for online complaint, finally got the space: in my prepaid mobile number 9410526969 - sms is not sending but receiving.
please do needful at your end.
Thanking you.
My BSNL Land Line Number 04702633273 is faulty since 16th April, 2014 and the very next day I had been registered the complaint in written to concerned exchange (Avanavanchery tel. exchange, Attingal, Trivandrum Dist, S. Kerala) and submitted over mobile message but I could not have any response to reinstate the problem yet. I had approached BSNL Asst. Divisional Officer, Attingal on 22.07.2014 and submitted a written complaint, unfortunately no one is responded so far and still the telephone is dead. Even if the telephone is dead the routine billing is still on from your side and I never lapsed to pay the bill yet. You may kindly take necessary steps to resolve the complaint.
It's well known that cash can make people autonomous. But what to do when someone doesn't have cash? The one way only is to try to get the loans or just term loan.
Dear Sir,
My landline telephone no. 033-23205893(location : 16, Bagmari Lane,
Kolkata-700054) has been lying dysfunctional for more than one month ever since Dt. 29/05/2013.
On Dt. 29/05/2013, vide Docket No. 11990721542, I registered my complaint with your
organization.
On Dt. 05/7/2013(Saturday), I physically called at your SALT LAKE(BIDHANNAGAR) exchange office.
Till the date of this message, I have failed to get any positive response in terms of concrete action from you office. My landline telephone no. 033-23205893 is still lying inoperative.
In view of the aforementioned traumatic state of affairs featuring strong apathy of the BSNL authorities in repairing the fault with my landline telephone no. 033-23205893, I would request your goodself to look into the matter with grave seriousness, else I shall be constrained to take legal action against the BSNL authorities, jointly and severally, in near future.
Thanking you,
Yours Sincerely,
KALYANBODH SINGHA,
CUSTOMER ID : 3006596709
ACCOUNT NUMBER : 8006604231
TELEPHONE NUMBER : 03323205893
ADDRESS : 16, BAGMARI LANE, CIT BLDG.,(INDS)BLK-VI,FLT-30,KOLKATA-700054.
CONTACT NUMBER :9002081118(MOBILE).
I have Huawei 3G data modem and i am using BSNL connection for internet.Since last 3 days its not giving 3G server or connection therefore my internet speed is slowing very down. Please let me know how to fix this or is there is something wrong with SIM or Modem.
THANK YOU.
DEAR SIR,
MY TELEPHONE NUMBER IS 0651-2246483.
MY TELEPHONE NUMBER AND BROADBAND BOTH ARE NOT WORKING FROM 30.05.2013 TO TILL DATE.
FOR THIS I HAVE COMPLAINED TO YOU AGAIN AGAIN IN SEVERAL DATE. BUT WITHOUT ANY ACTION MY COMPLAIN HAVE BEEN CLOSED BY YOU.
FOR THIS MATTER, I TRY TO CONTACT TO S.D.O. OF ASHOK NAGAR, RANCHI EXCHANGE ON HIS MOBILE NUMBER 9431170516. BUT HE HAS NOT TALKED WITH ME. HE DOES NOT WANT TO LISTEN MY PROBLEM. I AM CALLING TO YOUR OFFICE DAILY TO SOLVE MY PROBLEM. BUT NO ANY ACTION TAKEN BY YOUR OFFICE. SO, YOU ARE KINDLY REQUESTED THAT TO LOOK INTO THE MATTER AND SOLVE OUR PROBLEM. I HAVE BROAD BAND PLAN OF MONTHLY 950.00, BUT I HAVE NOT USED MY PLAN IN FULL PLAN. BUT I HAVE TO PAY YOU BILL OF FULL MONTH WITHOUT ANY SERVICE.
helo I'm mehboob form Rajasthan
my mobile no is 7597038478
my balance deduct 2 time I'm call customer care nd
I'm submit my complen 25.5.2013
docket no is E25rj302147
plz refund my balance
I was informed by the BSNL office staff that my 3G sim was pre-activated but I have been unable to make/recieve call. Since balance is required I tried to recharge but unfortuately this too could not be performed. When I made enquiry in and around I found that this is becoz my sim has not yet been activated. I consider this as misguidance of the company and also it is necessary that stern action be taken for misguiding customers. I am a customer of NE BSNL(Arunachal Pradesh, Ziro in particular sense).
Sir I was having basic phone 033-25825963 which was applied closure n Sep.2012 but till now no recovery adjusting my security. I now can expect a reply & kindly attend my complaint.
Sir/Madam, I have paid through internet for yearly subscription for broad band amounting to Rs.2,579/- on 16.02.2013 for 1 GB per month. In March, I want unlimited plan and I have visited the official she told me that you can apply for unlimited plan and differential amount will be paid. I have applied stating that the unlimited plan from March to July-2013. But I am shocked when bill received that Rs.3,380.54 BSNL authority have terminated my yearly subscription paid on 16.02.2013 and for that they have broadband early termination charges Rs.250/- also included in my bill. I have visited the official of BSNL they told me that you have to tell me whether you want yearly or monthly. I have told her that when I have already written in my application that unlimited plan from March-2013 to July-2013 then it is understood what plan I required. They have told me that you can pay monthly rent you may reduce 2100 and then you pay. The amount is Rs.3,380.54 - 2100 - Rs.1,280/- I have to pay. If you calculate that plan for unlimited is Rs.500/- per month and I am government employee the 20% may be reduced from the Rs.500/-. The BSNL authority not guiding me properly and I have paid Rs.2,579/- is invain and no value for this. This may be rectified immediately without delay. CHANDRESH TANK from SURAT.
प्रिय अधिकारी गण,
मुझे अपनी शिकायत bsnl जेल रोड के कार्यालय में दुबारा दर्ज
करते बड़ा अरसा गुजर चूका ...
लेकिन मेरे मोबाईल नंबर ९४२८७ ६६३७६ पर अभी भी
जागते, ऊठते, बैठते, traffic मे हो या कही भी किसी हाल
में क्यों न हो .. व्यावसायिक कॉल या sms से त्रस्त
करते रहते हैं .
क्या आपके पास इनकी मुक्ति दिलाने की कोई गुंजाईश है ?
Follow the following steps:
1.Open the back cover of your hand set
2. Remove the battries
3, remove the SIM card
4. Scratch out the word India and the Map( Use a coin)
5. spit on it
6. Put it on road, kick it till you forget all Harrasments caused by the SIM, The audicity of the Care services, and the dumbness of the authority, Give one kick from my side.
7. Go to your religious place, confess for the crime you comitted by applying for a BSNL connection (Or are you of those days when we use to wait hours in q to get a BSNL connection)
8. Go to your lawyear, Add one more point to your will, " If anybody is ever seen with a BSNL no, he/she looses the share".
9. Go to the next Paan Shop , purchase a SIM
10. Happy Talking, Net surfing and SMS
New connection applied but not received
Sir,
I sajiduz zaman has booked a laneline phone on 08-feb- 2013. But no connection has been given so far. while making an enquiry in the Ullubari BSNL office (Guwahati) they said that there is a technical problem .
Sir,kindly clear the problem and issue my connection as soon as possible which I am in great need for my business purpose.
My deemand Note no is : N11815306332
order no: 11815306236, customer ID no.: 3006963725,
Address: Heritage Book shop
Rajgarh link road 1, chandmari, guwahati - 781003
Dear sir/madam
Ma mobile nu:9427006844
i m living in vapi,gujarat
I m using Bsnl network from past year and also internet in 2g.
but it never connect to internet properly.
i had complained many times but no solution.
the problem is not for mine, i had heard from my frnds who r also facing same problem.all over gujarat same problem persisting so take and strict action and solve out the net problem.
MOHAMMAD BHOJANI
Iwas having basic phone 0120-2321939 which was applied for closure n feb 2012. lastly it was closwd 25-07-2012.after a few days i got notice of recovery certificate of rs 1508-00, after adjusting my security.
On enquiry , I come to know that BSNL has applied the bill of broadband which was never applied.I requested with the authority. greater noida office sent a manual note to gm noida for refund on 28-09=-2012 but all in vain.may I now can expect a reply or I .......kindly attend my complaint.
V K KANWARIA
63 ARSH COMPLEX ALPHA I GREATER NOIDA
88600 10800
63 ARSH C
Hi we are using bsnl mobile 088852246043. From last 3 weeks onwards the phone was dead.
But u people sent a lot of bill. May I know how to get a detailed bill?
Is there any chance to stop u r people unauthorized usage of customers phone for their self and
Sending the bill to the customers? Why i am saying this one na, my uncle's phone 0885246766 don't have any chance for STD.
U people sent a huge bill and saying lot of STD usage. Without STD usage facility how the customer will use it?
And they activated STD and sent the bill and after enquiring they are saying like this and next day onwards
Again they deactivated STD.
Why u people are charging without giving itemized bill?
May i know how u people send the huge bill for dead phone?
I had applied for a broadband connection for my residence on 25th October 2012. After 5 days, 3 visits
and payment of a deposit, I was denied of the service, reason being the unavailability in that area.
The lengthy application form that I personally filled on the first day clearly mentions my residence
address where this connection was required. If the company is unable to provide service there, I should
have been told about it on the same/next day by email or phone which is also mentioned in the form.
Instead, the deposit was collected first without the knowledge of whether it is feasible or not. When the
company had no intention of providing the connection why was the money collected?
I had to visit BSNL’s office thrice at various locations and deal with your sickeningly rude staff. I wasted
my precious time, energy and money because of your company’s unprofessional ways. And now, I
have to follow illogical and inconvenient policies of writing a letter to cancel a service that was never
provided to me and expect me to wait for 60 days to get my refund.
No action has been taken by the Nodal Officer in Bangalore even after making several written complaints.
If you pass then you'll see that it would all be worth the fight. It turned out that he was in her writing class with her. And laughter doesn't cost a dime,
and unless she is some uptight chick, then making her laugh probably won't even be that tough.
I have applied for the New landline and BB connection on 23/11/12, receipt Number BGLHLS012311200223 DATE 23/11/12, TILL KNOW I HAVE NOT GOT THE CONNECTION, WHEN I CONTACTED THEM NO ONE RESPONDED POSITIVELY, A MOBILE NUMBER IS GIVE TO ME BUT THE PERSON DOES NOT RECEIVE THE PHONE, NEARLY 100 TIMES I HAD CALLED THIS NUMBER, PLZ TRY THIS NUMBER 9448575500. NOW I DONT KNOW WHAT TO DO, I NEED THIS CONNECTION FOR MY BUSINESS. I REQUEST YOU TO HELP ME IN THIS ISSUE.
i am voda potable customer my mobile no is9414279094 i recharge 500 cut balance by bsnl tr id is 1137245927 dated 07.12.2012. 01.08 noon pl return balance to shop keepar 9829612461 recharge by jain international beawar
I would like to cancel my BSNL Landline services.
My Landline number is 0461-2330842.
My ACCOUNT NUMBER: 9016766908
Customer Name : SRI P THIAGARAJAN ASARI
Please call for further clarification : 8939703551
Dear Sir / Madam,
We are using bsnl cell phone from past 7 years, recently we have shifted to Dammaiguda from Malkajgiri, Hyderabad.
We are facing lot of problem with low network issues, we will not be able to make or pickup calls from Dammaiguda, Hyderabad. Always mobile shows no network message. Also i check with my neibhors also they too facing same problem with bsnl network.
Please do some thing to increase network, we dont want to shift to other moble network.
Regards,
Ram
Dammaiguda, Hyderabad
Sir,
Please deactivate the SMS premium/content calls, once subscribed and no services are now extended. so request to unsubscribe the SMS Content call service. Thanks in anticipation.
Cell No. 9442113161
Acc.No.501056826
I am bsnl Prepaid Costumer. and I Have Online Recharge 108 to Mobile no. 9421839216 Dt: 25/10/2012 Time 11.00AM. but Balace are not Recharge to this no. but In my Account from debit 108 Rs. so pl see the matter and solve it. and pl refund my amount in my account. Do the needful and pl conform me.
I m getting lots of problems in my bsnl gsm no.
n i m not able to connect with customer care people in chandigarh... i m really vry upset bcoz of few things.
Please give me the number of customer care so i can talk with bsnl people...
Regards
i have recharge my mobile no. 9450394303 with rs.30/- from 8765331732 on 10/10/2012 at 07:42:54 pm hours ref. no.1011385079 for free sms.
but today in the morning i have sent some SMS and charges were deducted from my balance.
please reply on the above email and refund the amount
My Mob no: is 9447303277. I am getting unwanted SMS from BT-ITIMES and a duduction of Rs.10 per week for the last one month. The SMS is showing a link to unsubscribe, but it did'nt works. The subscription is not opted by myself. From the internet i got the site address and is provided by INDIATIMES. I send an SMS to Unsubscribe to 58888, but i got a reply that : "Sorry you have not subscribed to any service" but still i am getting these unwanted SMS and deductions from my account.
Pls look into the matter and do the needful to stop such unauthorised subscriptions / deductions from the above service provider.
Saveral complaint riased at call centre for resolution of my connection for BSNL BROADBAND Link Breaking frequently but still not resolved 0612-2680448.
I am a prepaid BSNL customer and my Mobile No. is 9416633403. For the last one months from my above mentioned mobile number 9416633403, there is money deducted for Rs. 5/- every five days for PYR SMS (56566) service. But unfortunately, I have not given any request for this PYR SMS service. Repeatedly I have tried send my SMS for deactivation for the PYR SMS service the message center has not given any response. So kindly take necessary steps against the Message center No. 56566 for immediately deactivation of PYR SMS service from my Mobile number 9416633403.
Please refund my balance (50Rs)
i port my number to bsnl prepaid and i cant change back to Vodafone why is this, and your service is the worst service i cant sent text messages on roaming and as well as recharge and u call your self a the best choice hell with bsnl, tell me how to change back to Vodafone. This is the worst service please anyone reading this do not use bsnl they are cheaters. I WANT TO PUT BACK MY NUMBER TO VODAFONE AND YOUR 3G IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please deactivate call forwarding option for my mobile number:9440237950. I dont know how it has been activated. Even though i disable the feature on my mobile settings, it still forwarding the call to my dad number. Please deactivate it as soon as possible.
We are one of your client and using bsnl netserver. We are installing one Wind data logger from NRG at our site. The purpose of the installation is collecting the wind data every day and forward to us thru email. Online purpose we are using our *** [at] bsnl [dot] in ( smra [at] bsnl [dot] in and smma [at] bsnl [dot] in) for sending the receiving the mail. but our receiving mail id is *** [at] gmail [dot] com. while doing this it gives the following errors.
I am a prepaid BSNL customer and my Mobile No. is 9436691032. For the last few months from my above mentioned mobile number 9436691032, there is money deducted for Rs. 3/- every two days for stock service. But unfortunately, I have not given any request for this stock service. Repeatedly I have tried send my SMS for deactivation for the stock service the message center has not given any response. So kindly take necessary steps against the Message center No. 54000003 for immediately deactivation of stock service from my Mobile number 9436691032.
Hello sirs and rest of the officers deling with customer care center and controling it , by writing the words that BSNL IS INDIA'S NO.1 SERVICE FOR MOBILE AND PHONES is not enough, when your customer is not satisfy with the attitude of your customer care departement executives.
I f a customer is spending in buying your sim card it means they are believing in you and on the other hand u people even not have the time to send proper method and internet setting to your customers it shame and rediculour in your part dear officers ............
RELIANCE,TATA DOCOMO,IDEA,VODAFONE ETC are there for customers.
LEARN ONE THING FROM NOW CUSTOMER SATISFACTION IS EVERY THING AS FAR AS ANY BUSINESS IS CONCERN OK.
I AM TOTALLY UNHAPPY WITH BSNL CUSTOMER CARE DEPARTEMENT
I am using Pre Paid BSNL 3G connection. I had recharged my BSNL 3G data card before 20 days and It is not connecting since the day I recharged it.
First- I called 9 times to #$)(*&^$%#!*# bSnL custoMER serVicE, however no one able to pick up the call from *&^%%$#@# bsnL GPRS section.
Second - Finally around at the 23rd times call, Some fellow received the call, he/she (whatever doesn’t matter) logged my compliant and said I will get the call from them in 24 hours. FIVE days 5 days) gone however no one called me.
Again I tried around 8 more times to reach there and I came to know that my compliant has been resolved at their end However not at my end. I was still having the same problem.
Third - I called again #$)(*&^$%#!* bSnL custoMER serVicE, and registered second compliant ID and I heard the same #$%^%#@ Speech " said I will get the call from them in 24 hours. However no one called me."
Now only 5 days remaining from my validity periods however I am still facing the same problem and I am waiting a call from #$)(*&^$%#! bSnL custoMER serVicE.
The following are the Reasons which you will always getting from #$)(*&^$%#!* bSnL custoMER serVicE,
1. Network problem
2. Server down
3. Maintenance problem
4. We are having too much complaints
5. Area Problem
None of from #$)(*&^$%#!* bSnL custoMER serVicE people can resolve any complaint in 24 hours.
I would suggest to Indian people, DO NOT GO for Any BSNL Service because the people working are FOOLS, they can’t resolve any complaint as well.
You can Go for other personal service, I agreed it may be slow however you will get the service - Personal Experience.
I am produd not to be a part of #$)(*&^$%#!* bSnL custoMER serVicE
what the hell are you providing service to us, i bought my kit with 3g enabled Data card. i couldnt able to browse even my Gmail also, it take about 30 minutes to load mail , who will wait until that, I think 2g itself sounds than 3g. i never find any difference b/w the two , My data card often goes to "No Device " though the device has been attached properly in my PC, randomly this Error appears, IT help desk team please work on this and provide a solution. and my Signal always swithc from HSDPA to EDGE, so that i not able to see even my google page also , I hate like anything using bsnl services, Guys please dont believe any advertisement please buy the quality product(other than BSNL) hate to see the sim card too. Huh...
DEAR SIRS,
I HAVE A PRE PAID MOBILE CONNECTION-N0.9495336478.FROM THE BEGINNING ONWARDS I AM USING THE SAME WITH OUT ANY COMPLAINTS. NOW I AM IN SAUDI ARABIA. THE NUMBER IS NOW USING MY WIFE. NOW A DAYS I AM TRYING TO CONTACT HER IT SHOWS THE USER IS OUT OF COVERAGE AREA ALWAYS. SHE WAS STAYING IN THE HEART OF CITY OF ERNAKULAM-KALOOR. KERALA. ALL OTHER PEOPLE ALSO COMPLAIN ABOUT THIS. I AM ALSO FACING THIS PROBLEM ALWAYS. ATLAST I CAME TO CHANGE THE NUMBER TO AIRTEL. LAST WEEK I HAVE SENT THE REQUEST TO AIRTEL AUTHORITIES. STILL NO REPLY FROM YOUR PART. TIL TODAY. SO HEREBY REQUEST YOU TO CHANGE THE PORTABILTY TO AIRTEL AT THE EARLIEST. YOU KNOW THE MENTAL WORRIES I AM SUFFERED HERE IN SAUDI TO CONTACT MY WIFE?
SO PLEASE DO THE CHANGE WITH IMMEDIATE EFFECT.
THANKING YOU ,
AND AWAITING YOUR EARLY ACTION IN THIS MATTER.
PLEASE SEND ME A REPLY TO MY E-MAIL ID- remesanmanakkal [at] gmail [dot] com
I have applied for new postpaid 'RAKSHAK' plan dated 17th Apr 2012 at Shimla (HP) vide SIM No 8991510113121309913 (Main SIM) & 8991510113121309914 (Home SIM). But till date both of SIM are not activated. I have also deposited 'SERVING CERTIFICATE', 'SELF CERTIFICATE' & application for new postpaid 'RAKSHAK' plan.
Sir now I am serving in J&K and I can't go to BSNL office Shimla. Please take the immediate action to activate the connection.
SIR, DAILY SMS COMING FROM YOUR SAIDE ON MY MONILE NO. 9403964671 THE RS. 5/- CHARGES OF CRICKET INFORMATION, THOS SMS COMING MY MOBILE TWO -THREE TIMES IN DAY, BUT I HAVE NOT GIVEN ANY TYPE OF REQURMENT TO YOU OR NOT TAKEN THE PERMISSION FROM MY SAIDE PLEASE TAKE NOT AND MAKE THE NECESSARY ACTION FOR THIS. WITH REGARDS.
i do not know what is wrong with cellone sim card.It works in very cheap phone But does not work in sony ericcson mobie.How to solve the problem? dr.g.janaki
the customer service of bihar circle are talking like don they are not listening the query and telling do wat u want to do and handling customer like the hell that we need the bsnl service do the hell with your service the way you handling a day will come the bsnl will locked out from india the just beg as a begger the workers in the market.
my bsnl sim no. 9434334396 was lost. Hence, a duplicate seam was issued by bsnl red cross street office on 09.04.2012. It could not be activated by the concerned employee due to server problem at that moment. however, it was assured that activation would be done within 24 hrs. But on 10th night it was found that all outgoing calls were locked. A complaint was lodged by me on 11th morning to the bsnl cust. care. But no solution to the problem came out. another complaint doc. no. T11WB1429206 was lodged this morning. It was told to wait wait & wait ......
Hello Kulkarni Sir,
I don’t know whether you are giving me answer of not, but still asking to you.
I am Ashish Bind, a user (9421747582) of BSNL (really REGRET to choose BSNL), yesterday 9th April 10, 2012 at 8:15 PM approx I call to our customer care center. Check my call duration for the mention date.
First I waited to connect the CC approximately 10 – 15 min (are you satisfied with this timing for general user to connect to CC?), then I asked him 1 simple query i.e.
Why my SMS vouchers take more than 2 days only for receiving sms package confirmation?
But he unable to give me answers, what the hell is going on with this useless customer care!!!!
Then he transfers my call to his SENIOR (Useless) person, now my waiting Journey started for more than 45 minutes!!!! Again hell the senior person who is waited me. Are we useless like your CC?
Sir, I want to ask you, are you really waited for 1 simple question more than 45 minutes? BUT STILL that senior person NOT RECEIVED MY CALL and then I decided to quite.
Then I again do the same procedure next time.
Then again your CC received my call. Now at that time I want to talk with senior person with angrily. Now somebody told to CC hold my call (I heard), is this CC really educated?
I have few queries to you,
1. Do you think I am mad for waiting someone useless senior person more than 45 minutes?
2. Why you’re so called CC person not given me 1 simple answer?
3. Are you really satisfied with this Service rather are you really wait for somebody in your life only for receiving your call more than 45 minutes?
4. What the hell is going on, just look at the other operator’s service e.g. Idea.
5. Why my call drop is happened again n again?
6. Give me any reason why I not use other service?
7. Why BSNL service is the most most THIRD CLASS SERVICE IN THE WORLD?
I am looking forward to you as genuine BSNL officer who can reply me.
Your feedback will really appreciable.
Your’s
General user who waited more than 45 minutes for 1 query.
Ashish Bind.
Sir,without my concern my mobile balance deduct date 6/4/12.when i talk to your toll free no.they told me the balance deduct beacuse the JOKE site is activated.I am surprised because you check my above mobile detailed i am not activeted this type of site at present or also past.Intersting matter they deduct the amount without my knowledge or they not give any information.So please refund my balance amount otherwise i am going to consumar furom.
Actually my Phone is not working Since mid December 2011. After waiting for about 10 days I booked complaint thro' sms to 9444599999. I received confirmation also. BSNL Personal repaired it only in march 1st week after my persistent call. Within 10 days again the phone is not working. I am booking in thro' net in general complaint page and also to 9444599999. Thing is that I am not getting any confirmation thro' SMS and I think booking landline complaint in general complaint page is not taken. I went BSNL Customer care and booked the complaint on 16.03.2012. BSNL personal made a token visit on 18.03.2012. That is all.
I tried to track the complaint thro' BSNL Portal. No use. It is not registering my name, instead asks to got chennai.bsnl.co.in.8181. That site is not opening at all. Surely BSNL not accustommed with online transaction. Inform you if any improvement
Sir,
I am ex serviceman, now at present employed abroad, my only communication with my familly is BSNL landphone, almost one year telephone works one or two days and after several complains again for one or two days now last one month there is no ..............., two yrs back I took a net connection and from last one year there is no internet connection.
I donot know how to write because I cannoty contorl my anger, whenever the bill is ther is charge mentioned and when my familly say that thre is no connection they reduce the bill .
What kind of service is this in this present world we have many other providers who will give us a better ..........
My telephone is 0474 2419367 if ther is any action please .........
my bsnl landline incoming is not working for the past 25days. i complained 15 days before. but no response. landline no.24825731 plz call my personal no: 99529 88249
The only thing that will be constant without any improvment and making much complication is BSNL services. Better BSNL may close down all their operations and let the other service providers concentrate in the market. The new site for bill payment, duplicate bill copy (Chennai Telephones) is absolutely useless and I hope if a blind, deaf and dump person works on this portal, this would have been even worthfull.
pre nitin mukesh activated DND on saturday,july 2011,but still rs 30 per month is being deducted and joke is being sent on my mob no-9473459405.i have complained 20 times to customer care,DND no-1909,and via e-mail as well,i have complained so many times on 1909,they assured that now joke will not be sent,please stop sending joke and credit rs 30 per month since DND has been activated,that is rs 180 should be credited in my mob no-9473459405.
This is Central Govt Office having land line No 020-25533430 with broadband fascility.
Our our broad band connectivity was unavailable from 2 months.We have continiously making online coplaint to bsnl but no one taking care.
Please do make individual attention and solve the problem at the earlist.
M D
SFAC
020-25533430
9421055856
Email:gdbhadane [at] yahoo [dot] co [dot] in
I have activated free service of bsnl's bharatberry on 15 nov 2011 which was for one month. After one month on 15th Dec 2011 the service renewed automatically without any confirmation and rs. 50 was debited from my mobile balance. When i talked to customer care executive Mr. Ramesh he said that your complaint (Complaint No. L16PB2453505 dated 16-12-2011) will be resolved within 15 days. But when i called on 07-02-2012 and talked to customer care executive Mr. Yash, he didn't responded well. He was not able to answer my questions related to my complaint of amount refund. He said that the amount will not be refunded. I told him so many times that I didn't receive any call or sms for renewal but he didn't understand what i was saying. I don't know why BSNL hire such kind of persons who don't know how to behave properly.
Comments
BSNL Network issue and NET is poor
Dear sir, please solve the network issue in my Location pin 827012(Sector 12). Network issue is very poor, so normal calling also affected.
Regarding Prepaid SIM Card Not Receiving OTP,SMS Messages
which has not been receiving SMS, or OTP messages.I change the sim to 3 different phones and not been solved yet.
How to reactivate my sim card
Dear Bsnl team
One of my BSNL number has been disconnected, what should I do to get it running again?
My Number:-
Customer Name:- Santosh Kumar Singh
Please help me BSNL team.How to Reactivate my sim card.
I am live in Punjab.
NET SPEED LOW
DEAR SIR MADAM
I HAVE A PROBLEM I PLAY GAMES LIKE FREE FIRE AND OTHER AND I USE WHATSAPP AND OTHER SOCIAL MEDIAS BUT THE MY NET IS SLOW PLS FIX IT
I AM FROM ALAPPUZHA KERALA INDIA
NUMBER : ×××××××××××
Broadband restoration
This is regarding Karnataka zone. Broadband disrupted a week ago. Complainant registered in local BSNL office. Subsequently tried to register complainant in Bangalore Office. Nobody responds. Kindly instruct the concerned to expedite the restoration work.
Phone 0820 2570241
Bsnl network issue
I'm getting a 2g network even though the sim is 4g..it was working properly before..for past 2days I'm facing this issue...I was unable to register a complaint in the portal.the network stands in 'E'..please help me on this
not activated Internet
Mobile Number : xxxxxx2319
Payment mode : Prepaid
Plan : STV- 399
Recharge Date : 29.7.20(Recharge is successful Confirmed by BSNL via SMS)
Circle : Rajasthan(Alwar)_
Already one month have been passed. No one have taken any action to activate the Internet connection. In this reference I have given two e-mail to your help desk. Nothing has been done so far. I have also lodged a complaint to your grievance cell on 29.8.20 Grievance Registered Docket No. RAJ/CO/2020/14235 Date : 29.8.20.
While in the subject I like to mention here service of BSNL is not up to the mark. I have one Vodafone connection also. They are very efficient. So, I am once again requesting to activate my net connection without further delay
With regards
Debesh Ranjan Dutta
Bsnl
Brother you have field a complaint against bsnl did court resolve your complaint or still that is hanging.
Not respond properly
I'm from Maharashtra,nagpur...my complaint is not working an internet after installation the service...I registered a complaint on 21 june about not working an internet properly bt there is no gud outcome... whenever I called them up they always said that uh have to register a complaint first then your problem will solve but nothing happened...and not giving better response to our problems which is related to broadband connection and internet speed and always no internet is there when green light of internet sign is on..strange!!! After this they resolved this problem and network has been working gud for only 6 days and then same problem happen at Saturday night on 4july.. in additional with,there is not working an wlan light and no internet connection..so that I registered an complaint on Sunday bt after this day..I received a msg from bsnl that the problem was resolved bt in reality the same problem was not solved..again I registered the complaint afterwards received the fake msg of resolved then this incident occured 2nd time..they sent resolved msg bt nothing happens here...even a single problem was not solved...it's very frustrating...it's a request for taking some action on this problem... thank you
Mobile Network problem
I am Rajesh Singh a BSNL mobile customer. In my area (pin - 723131) the mobile network is very poor every time 'emergency calls only'.
Please as soon as possible fix the problem and give us a real mobile network coverage.
Network issues
Mobile network is very very poor PLZZ solved it pin code 208027
Internet not work
Sir I am in Sikkim Gangtok my phone show cellone 4G but when I select 4G my network is gone my sim is BSNL 4G pls check the matter and solve my internet problem
Related internet access
From past 3 days i am not able to access internet. Dialling customer care 1503 number it says that due to congestion call cannot be completed. I have been using BSNL from past 4years. Really i am so fed up with BSNL. I am using internet on regular basis to an extent of more than 3 GB per day. I have done 2 recharges. Also i have 2 BSNL sim. I will suggest not to use BSNL.
I talked to the BSNL customer care he talked to me very badly i
I want to complain about that customer service representative how to complain
Prepaid mobile topup charging but not balance
My mobile topup RS 100/- but call duration 5 or 6 minutes net balance 19 ₹ only sms not required what is this balance?
appl for disconnection of postpaid mobile no xxx
dear sir,
I am a BSNL customer last 6 year I have a BSNL GSM POSTPAID mobile No xxx. Now this no is not in use as I am away from J&K state. so I want to disconnect all services on my bsnl mobile . thank you,
internet not connected
Sir/madam, I am recharged 399 Rs 3G plan , (unlimited voice (250m)per/day,2.5GB per/day 3G unlimited internet )plan recharged but my complaint why 3G internet not connected only 2G internet connection connected? . I am costumer care 1500,1503,1909,troll free also I try to 15 minute call duration but not attended two I try to not attended my mobile model SAMSUNG Galaxy A30 contact number bsnl no +9195××67××6×
Outgoing not working
My bsnl Rajasthan no is 7820865xxx
Its outgoing is not working it shows that outgoing bars what should i do for start my outgoing service
Please reply soon
Retrieve temporarily suspended bsnl postpaid service
Retrieve temporarily suspended bsnl postpaid service
I have paid the bill of rupees 1600.But still it is saying your number is temporarily suspended.
Name : Sajeev.K
Postpaid number :94xxxxxx13
Mobile Bill (post paid) - reg.
Dear Sir
I am Dr.V.Sivasubramanian working as Associate Professor in Chemical Eng. Dept., NIT Calicut. I am using a GSM mobile (no.9446547421) with post paid option. Recently I shifted my residence from D-35, NITC STAFF QTRS, NITC CAMPUS P.O., NIT CALICUT, KOZHIKODE to Plot No.12., Villa House, Lloyds Orchid, Chethukadavu, Kunnamangalam. I submitted a letter for change of billing address as my office address as: Associate Professor, Dept. of Chemical Eng., NIT Calicut, Kozhikode. But I have not received my August month bill (billing period 01.07.14 to 31.07.14). I am unable to get from BSNL WEBSITE ONLINE DUPLICATE BILLS. whereas I am getting the september month bill. Kindly send me the August month bill to my email address. email id is siva [at] nitc [dot] ac [dot] in.
Thank you.
enquiry for the booking a new connection
I am having my own firm of Housing Loan at Nalasopara Dist.Thane i want to get connection of BSNL for the purpose of tele marketing for the my business on my personal name. Kindly give me the proper guidance for the same. awaiting for your prompt reply. or you can call me on 9892206905
SMS not sending but receiving
Dear sir, Ih\ have been searching for online complaint, finally got the space: in my prepaid mobile number 9410526969 - sms is not sending but receiving.
please do needful at your end.
Thanking you.
sms
problem have been sortout.
Problem resolved
Problem resolved
Land Line complaint since 16th April, 2014 - not yet reinstated.
Sir,
My BSNL Land Line Number 04702633273 is faulty since 16th April, 2014 and the very next day I had been registered the complaint in written to concerned exchange (Avanavanchery tel. exchange, Attingal, Trivandrum Dist, S. Kerala) and submitted over mobile message but I could not have any response to reinstate the problem yet. I had approached BSNL Asst. Divisional Officer, Attingal on 22.07.2014 and submitted a written complaint, unfortunately no one is responded so far and still the telephone is dead. Even if the telephone is dead the routine billing is still on from your side and I never lapsed to pay the bill yet. You may kindly take necessary steps to resolve the complaint.
Thanking you
Yours Sincerely
Vasudevan Pillai
SIM IS BRRED AND I CANNOT USE IT FOR MY INTERNET CONNECTION
My BSNL sim is barred and I have paid money also so that I can use it for my internet connection.But my BSNL sim is still barred please help me?:(
answer this post
It's well known that cash can make people autonomous. But what to do when someone doesn't have cash? The one way only is to try to get the loans or just term loan.
FAULT NOT REPAIRED FOR LANDLINE NO. 033-23205893
Dear Sir,
My landline telephone no. 033-23205893(location : 16, Bagmari Lane,
Kolkata-700054) has been lying dysfunctional for more than one month ever since Dt. 29/05/2013.
On Dt. 29/05/2013, vide Docket No. 11990721542, I registered my complaint with your
organization.
On Dt. 05/7/2013(Saturday), I physically called at your SALT LAKE(BIDHANNAGAR) exchange office.
Till the date of this message, I have failed to get any positive response in terms of concrete action from you office. My landline telephone no. 033-23205893 is still lying inoperative.
In view of the aforementioned traumatic state of affairs featuring strong apathy of the BSNL authorities in repairing the fault with my landline telephone no. 033-23205893, I would request your goodself to look into the matter with grave seriousness, else I shall be constrained to take legal action against the BSNL authorities, jointly and severally, in near future.
Thanking you,
Yours Sincerely,
KALYANBODH SINGHA,
CUSTOMER ID : 3006596709
ACCOUNT NUMBER : 8006604231
TELEPHONE NUMBER : 03323205893
ADDRESS : 16, BAGMARI LANE, CIT BLDG.,(INDS)BLK-VI,FLT-30,KOLKATA-700054.
CONTACT NUMBER :9002081118(MOBILE).
3G connection
I have Huawei 3G data modem and i am using BSNL connection for internet.Since last 3 days its not giving 3G server or connection therefore my internet speed is slowing very down. Please let me know how to fix this or is there is something wrong with SIM or Modem.
THANK YOU.
Not responding by technical staff and SDO.
DEAR SIR,
MY TELEPHONE NUMBER IS 0651-2246483.
MY TELEPHONE NUMBER AND BROADBAND BOTH ARE NOT WORKING FROM 30.05.2013 TO TILL DATE.
FOR THIS I HAVE COMPLAINED TO YOU AGAIN AGAIN IN SEVERAL DATE. BUT WITHOUT ANY ACTION MY COMPLAIN HAVE BEEN CLOSED BY YOU.
FOR THIS MATTER, I TRY TO CONTACT TO S.D.O. OF ASHOK NAGAR, RANCHI EXCHANGE ON HIS MOBILE NUMBER 9431170516. BUT HE HAS NOT TALKED WITH ME. HE DOES NOT WANT TO LISTEN MY PROBLEM. I AM CALLING TO YOUR OFFICE DAILY TO SOLVE MY PROBLEM. BUT NO ANY ACTION TAKEN BY YOUR OFFICE. SO, YOU ARE KINDLY REQUESTED THAT TO LOOK INTO THE MATTER AND SOLVE OUR PROBLEM. I HAVE BROAD BAND PLAN OF MONTHLY 950.00, BUT I HAVE NOT USED MY PLAN IN FULL PLAN. BUT I HAVE TO PAY YOU BILL OF FULL MONTH WITHOUT ANY SERVICE.
suddenly balance less
helo I'm mehboob form Rajasthan
my mobile no is 7597038478
my balance deduct 2 time I'm call customer care nd
I'm submit my complen 25.5.2013
docket no is E25rj302147
plz refund my balance
3G sim not ativated
I was informed by the BSNL office staff that my 3G sim was pre-activated but I have been unable to make/recieve call. Since balance is required I tried to recharge but unfortuately this too could not be performed. When I made enquiry in and around I found that this is becoz my sim has not yet been activated. I consider this as misguidance of the company and also it is necessary that stern action be taken for misguiding customers. I am a customer of NE BSNL(Arunachal Pradesh, Ziro in particular sense).
No recovery adjusting my security.
Sir I was having basic phone 033-25825963 which was applied closure n Sep.2012 but till now no recovery adjusting my security. I now can expect a reply & kindly attend my complaint.
BROAD BAND BILLING COMPLAINT
Sir/Madam, I have paid through internet for yearly subscription for broad band amounting to Rs.2,579/- on 16.02.2013 for 1 GB per month. In March, I want unlimited plan and I have visited the official she told me that you can apply for unlimited plan and differential amount will be paid. I have applied stating that the unlimited plan from March to July-2013. But I am shocked when bill received that Rs.3,380.54 BSNL authority have terminated my yearly subscription paid on 16.02.2013 and for that they have broadband early termination charges Rs.250/- also included in my bill. I have visited the official of BSNL they told me that you have to tell me whether you want yearly or monthly. I have told her that when I have already written in my application that unlimited plan from March-2013 to July-2013 then it is understood what plan I required. They have told me that you can pay monthly rent you may reduce 2100 and then you pay. The amount is Rs.3,380.54 - 2100 - Rs.1,280/- I have to pay. If you calculate that plan for unlimited is Rs.500/- per month and I am government employee the 20% may be reduced from the Rs.500/-. The BSNL authority not guiding me properly and I have paid Rs.2,579/- is invain and no value for this. This may be rectified immediately without delay. CHANDRESH TANK from SURAT.
Don' Disturb Business Calls - SMS
प्रिय अधिकारी गण,
मुझे अपनी शिकायत bsnl जेल रोड के कार्यालय में दुबारा दर्ज
करते बड़ा अरसा गुजर चूका ...
लेकिन मेरे मोबाईल नंबर ९४२८७ ६६३७६ पर अभी भी
जागते, ऊठते, बैठते, traffic मे हो या कही भी किसी हाल
में क्यों न हो .. व्यावसायिक कॉल या sms से त्रस्त
करते रहते हैं .
क्या आपके पास इनकी मुक्ति दिलाने की कोई गुंजाईश है ?
यक़ीनन मानिये कि- मै आपका शुक्रगुजार रहूँगा .
भवदीय
दिलीपकुमार दत्तात्रय चिंचवडकर
अन्त्योदय भवन,
रावपुरा, बड़ोदा (गुजरात )
पिन नंबर ३९० ००१
Follow the following
Follow the following steps:
1.Open the back cover of your hand set
2. Remove the battries
3, remove the SIM card
4. Scratch out the word India and the Map( Use a coin)
5. spit on it
6. Put it on road, kick it till you forget all Harrasments caused by the SIM, The audicity of the Care services, and the dumbness of the authority, Give one kick from my side.
7. Go to your religious place, confess for the crime you comitted by applying for a BSNL connection (Or are you of those days when we use to wait hours in q to get a BSNL connection)
8. Go to your lawyear, Add one more point to your will, " If anybody is ever seen with a BSNL no, he/she looses the share".
9. Go to the next Paan Shop , purchase a SIM
10. Happy Talking, Net surfing and SMS
New connection applied but not received
New connection applied but not received
Sir,
I sajiduz zaman has booked a laneline phone on 08-feb- 2013. But no connection has been given so far. while making an enquiry in the Ullubari BSNL office (Guwahati) they said that there is a technical problem .
Sir,kindly clear the problem and issue my connection as soon as possible which I am in great need for my business purpose.
My deemand Note no is : N11815306332
order no: 11815306236, customer ID no.: 3006963725,
Address: Heritage Book shop
Rajgarh link road 1, chandmari, guwahati - 781003
Internet Problem
Dear sir/madam
Ma mobile nu:9427006844
i m living in vapi,gujarat
I m using Bsnl network from past year and also internet in 2g.
but it never connect to internet properly.
i had complained many times but no solution.
the problem is not for mine, i had heard from my frnds who r also facing same problem.all over gujarat same problem persisting so take and strict action and solve out the net problem.
MOHAMMAD BHOJANI
refund of security 1750-00 phone 0120-2321939
Iwas having basic phone 0120-2321939 which was applied for closure n feb 2012. lastly it was closwd 25-07-2012.after a few days i got notice of recovery certificate of rs 1508-00, after adjusting my security.
On enquiry , I come to know that BSNL has applied the bill of broadband which was never applied.I requested with the authority. greater noida office sent a manual note to gm noida for refund on 28-09=-2012 but all in vain.may I now can expect a reply or I .......kindly attend my complaint.
V K KANWARIA
63 ARSH COMPLEX ALPHA I GREATER NOIDA
88600 10800
63 ARSH C
For 3 weeks dead phone bill 300
Hi we are using bsnl mobile 088852246043. From last 3 weeks onwards the phone was dead.
But u people sent a lot of bill. May I know how to get a detailed bill?
Is there any chance to stop u r people unauthorized usage of customers phone for their self and
Sending the bill to the customers? Why i am saying this one na, my uncle's phone 0885246766 don't have any chance for STD.
U people sent a huge bill and saying lot of STD usage. Without STD usage facility how the customer will use it?
And they activated STD and sent the bill and after enquiring they are saying like this and next day onwards
Again they deactivated STD.
Why u people are charging without giving itemized bill?
May i know how u people send the huge bill for dead phone?
Deposit taken without any intention of providing services
I had applied for a broadband connection for my residence on 25th October 2012. After 5 days, 3 visits
and payment of a deposit, I was denied of the service, reason being the unavailability in that area.
The lengthy application form that I personally filled on the first day clearly mentions my residence
address where this connection was required. If the company is unable to provide service there, I should
have been told about it on the same/next day by email or phone which is also mentioned in the form.
Instead, the deposit was collected first without the knowledge of whether it is feasible or not. When the
company had no intention of providing the connection why was the money collected?
I had to visit BSNL’s office thrice at various locations and deal with your sickeningly rude staff. I wasted
my precious time, energy and money because of your company’s unprofessional ways. And now, I
have to follow illogical and inconvenient policies of writing a letter to cancel a service that was never
provided to me and expect me to wait for 60 days to get my refund.
No action has been taken by the Nodal Officer in Bangalore even after making several written complaints.
ACTIVATE MY NUMBER
Dear Sir,
My bsnl number 8300104255 , it has not working (Outgoing and Incoming). Please let us know the feed back immediately.
Please contact
8754494065
Reply to comment | India Customer Care
If you pass then you'll see that it would all be worth the fight. It turned out that he was in her writing class with her. And laughter doesn't cost a dime,
and unless she is some uptight chick, then making her laugh probably won't even be that tough.
plz activate my no
My bsnl number 9403440043 , it has not working (Outgoing ). Please let us know the feed back immediately.
Please contact
9028995252
New landline & BB connection
I have applied for the New landline and BB connection on 23/11/12, receipt Number BGLHLS012311200223 DATE 23/11/12, TILL KNOW I HAVE NOT GOT THE CONNECTION, WHEN I CONTACTED THEM NO ONE RESPONDED POSITIVELY, A MOBILE NUMBER IS GIVE TO ME BUT THE PERSON DOES NOT RECEIVE THE PHONE, NEARLY 100 TIMES I HAD CALLED THIS NUMBER, PLZ TRY THIS NUMBER 9448575500. NOW I DONT KNOW WHAT TO DO, I NEED THIS CONNECTION FOR MY BUSINESS. I REQUEST YOU TO HELP ME IN THIS ISSUE.
portabled in voda but cut balance by bsnl not refund 500
i am voda potable customer my mobile no is9414279094 i recharge 500 cut balance by bsnl tr id is 1137245927 dated 07.12.2012. 01.08 noon pl return balance to shop keepar 9829612461 recharge by jain international beawar
Need to De-activate my BSNL Landline services
I would like to cancel my BSNL Landline services.
My Landline number is 0461-2330842.
My ACCOUNT NUMBER: 9016766908
Customer Name : SRI P THIAGARAJAN ASARI
Please call for further clarification : 8939703551
Low Network
Dear Sir / Madam,
We are using bsnl cell phone from past 7 years, recently we have shifted to Dammaiguda from Malkajgiri, Hyderabad.
We are facing lot of problem with low network issues, we will not be able to make or pickup calls from Dammaiguda, Hyderabad. Always mobile shows no network message. Also i check with my neibhors also they too facing same problem with bsnl network.
Please do some thing to increase network, we dont want to shift to other moble network.
Regards,
Ram
Dammaiguda, Hyderabad
Deactivate SMS Premium calls
Sir,
Please deactivate the SMS premium/content calls, once subscribed and no services are now extended. so request to unsubscribe the SMS Content call service. Thanks in anticipation.
Cell No. 9442113161
Acc.No.501056826
DEACTIVATE SMS PREMIUM CALLS
Respected Sir,
Kindly deactivate the SMS premium/content calls facility in my BSNL - Post Paid Phone.
BSNL Post Paid Phone 9443324601
BSNL Post Paid Jodi Offer Phone No. 9487754601 (Every month SMS Premium/content call charged in this number)
My Account Number 500819153
Pl. deactivate this facility in my both the BSNL Mobile - Post Paid Scheme.
Thanks and regards,
V.S. Balamurugan
Recharge Qrery
SIR,
I am bsnl Prepaid Costumer. and I Have Online Recharge 108 to Mobile no. 9421839216 Dt: 25/10/2012 Time 11.00AM. but Balace are not Recharge to this no. but In my Account from debit 108 Rs. so pl see the matter and solve it. and pl refund my amount in my account. Do the needful and pl conform me.
Regd,
vijay shinde
Mob 9975445547
regarding customer care exective
Dera sir /madam
I m getting lots of problems in my bsnl gsm no.
n i m not able to connect with customer care people in chandigarh... i m really vry upset bcoz of few things.
Please give me the number of customer care so i can talk with bsnl people...
Regards
sim card showing busy
- message are not coming and going. This is prepaid SIM card. MY cell No. 9490364971
sms recharge
i have recharge my mobile no. 9450394303 with rs.30/- from 8765331732 on 10/10/2012 at 07:42:54 pm hours ref. no.1011385079 for free sms.
but today in the morning i have sent some SMS and charges were deducted from my balance.
please reply on the above email and refund the amount
Unwanted SMS and unopted subscription
My Mob no: is 9447303277. I am getting unwanted SMS from BT-ITIMES and a duduction of Rs.10 per week for the last one month. The SMS is showing a link to unsubscribe, but it did'nt works. The subscription is not opted by myself. From the internet i got the site address and is provided by INDIATIMES. I send an SMS to Unsubscribe to 58888, but i got a reply that : "Sorry you have not subscribed to any service" but still i am getting these unwanted SMS and deductions from my account.
Pls look into the matter and do the needful to stop such unauthorised subscriptions / deductions from the above service provider.
To stop unknown calls
sir,
please stop unknown calls for this number 9443019921,
Thanq.
rs 7 deduction
please check and remove my service of jokes pack.. as I did not request same and please remove this service immediately..
Tried to call call center but call is getting disconnect
Mobile No.: 9412900803
reg,
Suman Ghai
Re-activation of number
my bsnl postpaid was switched off for more than 3 months.it is not working anymore.how can i re-activate my number?
BSNL BROADBAND Link Breaking frequently
Saveral complaint riased at call centre for resolution of my connection for BSNL BROADBAND Link Breaking frequently but still not resolved 0612-2680448.
56566 PYR SMS Service deactivate
Dear Sir,
I am a prepaid BSNL customer and my Mobile No. is 9416633403. For the last one months from my above mentioned mobile number 9416633403, there is money deducted for Rs. 5/- every five days for PYR SMS (56566) service. But unfortunately, I have not given any request for this PYR SMS service. Repeatedly I have tried send my SMS for deactivation for the PYR SMS service the message center has not given any response. So kindly take necessary steps against the Message center No. 56566 for immediately deactivation of PYR SMS service from my Mobile number 9416633403.
Please refund my balance (50Rs)
shiting of my telephone no.26550669
Sir,
I applied for shifting of my telephone no.26550669 on 22.08.2012. i want to know the stauts.
restart of my mobile no.
my mobile no. 9430744615 registration has been failed so please tell me to restart this no,
sms
i port my number to bsnl prepaid and i cant change back to Vodafone why is this, and your service is the worst service i cant sent text messages on roaming and as well as recharge and u call your self a the best choice hell with bsnl, tell me how to change back to Vodafone. This is the worst service please anyone reading this do not use bsnl they are cheaters. I WANT TO PUT BACK MY NUMBER TO VODAFONE AND YOUR 3G IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello Sir/mam, Please
Hello Sir/mam,
Please deactivate call forwarding option for my mobile number:9440237950. I dont know how it has been activated. Even though i disable the feature on my mobile settings, it still forwarding the call to my dad number. Please deactivate it as soon as possible.
Thanks & Regards,
krishna
9408726502
pl apply dnd on my phone no. 9408726502.
thanx
my mobile no. 9412858253 registation failed
sir
can you help me again starting my no.
it registration is failed
then sir u told me hw its start
Mobile no 9452313161
sir,
my mobile no is tell to me barred service. you request me tell me deactivate barred service in my sim.
Wind data transfer from NRG logger to mail
sir
We are one of your client and using bsnl netserver. We are installing one Wind data logger from NRG at our site. The purpose of the installation is collecting the wind data every day and forward to us thru email. Online purpose we are using our *** [at] bsnl [dot] in ( smra [at] bsnl [dot] in and smma [at] bsnl [dot] in) for sending the receiving the mail. but our receiving mail id is *** [at] gmail [dot] com. while doing this it gives the following errors.
Time_server_error
SMTP_server_error
POP3_server_error.
Pl guide me how to resolve this.
Compaint against Messsage center No. 54000003
Dear Sir,
I am a prepaid BSNL customer and my Mobile No. is 9436691032. For the last few months from my above mentioned mobile number 9436691032, there is money deducted for Rs. 3/- every two days for stock service. But unfortunately, I have not given any request for this stock service. Repeatedly I have tried send my SMS for deactivation for the stock service the message center has not given any response. So kindly take necessary steps against the Message center No. 54000003 for immediately deactivation of stock service from my Mobile number 9436691032.
unsatifaction with your customer care departement.........
Hello sirs and rest of the officers deling with customer care center and controling it , by writing the words that BSNL IS INDIA'S NO.1 SERVICE FOR MOBILE AND PHONES is not enough, when your customer is not satisfy with the attitude of your customer care departement executives.
I f a customer is spending in buying your sim card it means they are believing in you and on the other hand u people even not have the time to send proper method and internet setting to your customers it shame and rediculour in your part dear officers ............
RELIANCE,TATA DOCOMO,IDEA,VODAFONE ETC are there for customers.
LEARN ONE THING FROM NOW CUSTOMER SATISFACTION IS EVERY THING AS FAR AS ANY BUSINESS IS CONCERN OK.
I AM TOTALLY UNHAPPY WITH BSNL CUSTOMER CARE DEPARTEMENT
Hi @#@#$@#$#$#$ BSNL
Hi @#@#$@#$#$#$ BSNL SERVICE,
I am using Pre Paid BSNL 3G connection. I had recharged my BSNL 3G data card before 20 days and It is not connecting since the day I recharged it.
First- I called 9 times to #$)(*&^$%#!*# bSnL custoMER serVicE, however no one able to pick up the call from *&^%%$#@# bsnL GPRS section.
Second - Finally around at the 23rd times call, Some fellow received the call, he/she (whatever doesn’t matter) logged my compliant and said I will get the call from them in 24 hours. FIVE days 5 days) gone however no one called me.
Again I tried around 8 more times to reach there and I came to know that my compliant has been resolved at their end However not at my end. I was still having the same problem.
Third - I called again #$)(*&^$%#!* bSnL custoMER serVicE, and registered second compliant ID and I heard the same #$%^%#@ Speech " said I will get the call from them in 24 hours. However no one called me."
Now only 5 days remaining from my validity periods however I am still facing the same problem and I am waiting a call from #$)(*&^$%#! bSnL custoMER serVicE.
The following are the Reasons which you will always getting from #$)(*&^$%#!* bSnL custoMER serVicE,
1. Network problem
2. Server down
3. Maintenance problem
4. We are having too much complaints
5. Area Problem
None of from #$)(*&^$%#!* bSnL custoMER serVicE people can resolve any complaint in 24 hours.
I would suggest to Indian people, DO NOT GO for Any BSNL Service because the people working are FOOLS, they can’t resolve any complaint as well.
You can Go for other personal service, I agreed it may be slow however you will get the service - Personal Experience.
I am produd not to be a part of #$)(*&^$%#!* bSnL custoMER serVicE
what the hell are you providing service to us,
what the hell are you providing service to us, i bought my kit with 3g enabled Data card. i couldnt able to browse even my Gmail also, it take about 30 minutes to load mail , who will wait until that, I think 2g itself sounds than 3g. i never find any difference b/w the two , My data card often goes to "No Device " though the device has been attached properly in my PC, randomly this Error appears, IT help desk team please work on this and provide a solution. and my Signal always swithc from HSDPA to EDGE, so that i not able to see even my google page also , I hate like anything using bsnl services, Guys please dont believe any advertisement please buy the quality product(other than BSNL) hate to see the sim card too. Huh...
change-portal
DEAR SIRS,
I HAVE A PRE PAID MOBILE CONNECTION-N0.9495336478.FROM THE BEGINNING ONWARDS I AM USING THE SAME WITH OUT ANY COMPLAINTS. NOW I AM IN SAUDI ARABIA. THE NUMBER IS NOW USING MY WIFE. NOW A DAYS I AM TRYING TO CONTACT HER IT SHOWS THE USER IS OUT OF COVERAGE AREA ALWAYS. SHE WAS STAYING IN THE HEART OF CITY OF ERNAKULAM-KALOOR. KERALA. ALL OTHER PEOPLE ALSO COMPLAIN ABOUT THIS. I AM ALSO FACING THIS PROBLEM ALWAYS. ATLAST I CAME TO CHANGE THE NUMBER TO AIRTEL. LAST WEEK I HAVE SENT THE REQUEST TO AIRTEL AUTHORITIES. STILL NO REPLY FROM YOUR PART. TIL TODAY. SO HEREBY REQUEST YOU TO CHANGE THE PORTABILTY TO AIRTEL AT THE EARLIEST. YOU KNOW THE MENTAL WORRIES I AM SUFFERED HERE IN SAUDI TO CONTACT MY WIFE?
SO PLEASE DO THE CHANGE WITH IMMEDIATE EFFECT.
THANKING YOU ,
AND AWAITING YOUR EARLY ACTION IN THIS MATTER.
PLEASE SEND ME A REPLY TO MY E-MAIL ID- remesanmanakkal [at] gmail [dot] com
new postpaid RAKSHAK PLAN
Sir,
I have applied for new postpaid 'RAKSHAK' plan dated 17th Apr 2012 at Shimla (HP) vide SIM No 8991510113121309913 (Main SIM) & 8991510113121309914 (Home SIM). But till date both of SIM are not activated. I have also deposited 'SERVING CERTIFICATE', 'SELF CERTIFICATE' & application for new postpaid 'RAKSHAK' plan.
Sir now I am serving in J&K and I can't go to BSNL office Shimla. Please take the immediate action to activate the connection.
Thanks
Pradeep Kumar
cricket information charges taking of RS. 5/- AS PER SMS
SIR, DAILY SMS COMING FROM YOUR SAIDE ON MY MONILE NO. 9403964671 THE RS. 5/- CHARGES OF CRICKET INFORMATION, THOS SMS COMING MY MOBILE TWO -THREE TIMES IN DAY, BUT I HAVE NOT GIVEN ANY TYPE OF REQURMENT TO YOU OR NOT TAKEN THE PERMISSION FROM MY SAIDE PLEASE TAKE NOT AND MAKE THE NECESSARY ACTION FOR THIS. WITH REGARDS.
P.V.SOMKUWAR
M-9403964671
BSNL SMS PROBLEM
WHY THE SMS ARE NOT GOING FROM MY BSNL NUMBER 8547889730 IN SONY ERICSSON XPERIA MINI PRO SK17i.I AM FROM KOZHIKODE(CALICUT)
cell one of b.s.n.l is not working in mobile sony ericcson
i do not know what is wrong with cellone sim card.It works in very cheap phone But does not work in sony ericcson mobie.How to solve the problem? dr.g.janaki
hell with the customer service
the customer service of bihar circle are talking like don they are not listening the query and telling do wat u want to do and handling customer like the hell that we need the bsnl service do the hell with your service the way you handling a day will come the bsnl will locked out from india the just beg as a begger the workers in the market.
The same issue is every where
The same issue is every where in India. Especially in south it is Huge. The executives are behaving ugly and roughfly
No outgoing call in duplicate seam
my bsnl sim no. 9434334396 was lost. Hence, a duplicate seam was issued by bsnl red cross street office on 09.04.2012. It could not be activated by the concerned employee due to server problem at that moment. however, it was assured that activation would be done within 24 hrs. But on 10th night it was found that all outgoing calls were locked. A complaint was lodged by me on 11th morning to the bsnl cust. care. But no solution to the problem came out. another complaint doc. no. T11WB1429206 was lodged this morning. It was told to wait wait & wait ......
Your BSNL'S Third Class Service
Hello Kulkarni Sir,
I don’t know whether you are giving me answer of not, but still asking to you.
I am Ashish Bind, a user (9421747582) of BSNL (really REGRET to choose BSNL), yesterday 9th April 10, 2012 at 8:15 PM approx I call to our customer care center. Check my call duration for the mention date.
First I waited to connect the CC approximately 10 – 15 min (are you satisfied with this timing for general user to connect to CC?), then I asked him 1 simple query i.e.
Why my SMS vouchers take more than 2 days only for receiving sms package confirmation?
But he unable to give me answers, what the hell is going on with this useless customer care!!!!
Then he transfers my call to his SENIOR (Useless) person, now my waiting Journey started for more than 45 minutes!!!! Again hell the senior person who is waited me. Are we useless like your CC?
Sir, I want to ask you, are you really waited for 1 simple question more than 45 minutes? BUT STILL that senior person NOT RECEIVED MY CALL and then I decided to quite.
Then I again do the same procedure next time.
Then again your CC received my call. Now at that time I want to talk with senior person with angrily. Now somebody told to CC hold my call (I heard), is this CC really educated?
I have few queries to you,
1. Do you think I am mad for waiting someone useless senior person more than 45 minutes?
2. Why you’re so called CC person not given me 1 simple answer?
3. Are you really satisfied with this Service rather are you really wait for somebody in your life only for receiving your call more than 45 minutes?
4. What the hell is going on, just look at the other operator’s service e.g. Idea.
5. Why my call drop is happened again n again?
6. Give me any reason why I not use other service?
7. Why BSNL service is the most most THIRD CLASS SERVICE IN THE WORLD?
I am looking forward to you as genuine BSNL officer who can reply me.
Your feedback will really appreciable.
Your’s
General user who waited more than 45 minutes for 1 query.
Ashish Bind.
balance deduct form my mobile 9431111726
Sir,without my concern my mobile balance deduct date 6/4/12.when i talk to your toll free no.they told me the balance deduct beacuse the JOKE site is activated.I am surprised because you check my above mobile detailed i am not activeted this type of site at present or also past.Intersting matter they deduct the amount without my knowledge or they not give any information.So please refund my balance amount otherwise i am going to consumar furom.
Land line Problem
Actually my Phone is not working Since mid December 2011. After waiting for about 10 days I booked complaint thro' sms to 9444599999. I received confirmation also. BSNL Personal repaired it only in march 1st week after my persistent call. Within 10 days again the phone is not working. I am booking in thro' net in general complaint page and also to 9444599999. Thing is that I am not getting any confirmation thro' SMS and I think booking landline complaint in general complaint page is not taken. I went BSNL Customer care and booked the complaint on 16.03.2012. BSNL personal made a token visit on 18.03.2012. That is all.
I tried to track the complaint thro' BSNL Portal. No use. It is not registering my name, instead asks to got chennai.bsnl.co.in.8181. That site is not opening at all. Surely BSNL not accustommed with online transaction. Inform you if any improvement
About BSNL landline complain
Sir,
I am ex serviceman, now at present employed abroad, my only communication with my familly is BSNL landphone, almost one year telephone works one or two days and after several complains again for one or two days now last one month there is no ..............., two yrs back I took a net connection and from last one year there is no internet connection.
I donot know how to write because I cannoty contorl my anger, whenever the bill is ther is charge mentioned and when my familly say that thre is no connection they reduce the bill .
What kind of service is this in this present world we have many other providers who will give us a better ..........
My telephone is 0474 2419367 if ther is any action please .........
bsnl landline incoming is not working
my bsnl landline incoming is not working for the past 25days. i complained 15 days before. but no response. landline no.24825731 plz call my personal no: 99529 88249
new sim activation
customer care working very very very worst, salary for them are No use, they are one of the idiot fellows.
useless bsnl bill payment portal
The only thing that will be constant without any improvment and making much complication is BSNL services. Better BSNL may close down all their operations and let the other service providers concentrate in the market. The new site for bill payment, duplicate bill copy (Chennai Telephones) is absolutely useless and I hope if a blind, deaf and dump person works on this portal, this would have been even worthfull.
stop general joke from no- 51234030&credit rs30 since DND active
pre nitin mukesh activated DND on saturday,july 2011,but still rs 30 per month is being deducted and joke is being sent on my mob no-9473459405.i have complained 20 times to customer care,DND no-1909,and via e-mail as well,i have complained so many times on 1909,they assured that now joke will not be sent,please stop sending joke and credit rs 30 per month since DND has been activated,that is rs 180 should be credited in my mob no-9473459405.
Regardind Broadband
To,
The Div Engg
BSNL
This is Central Govt Office having land line No 020-25533430 with broadband fascility.
Our our broad band connectivity was unavailable from 2 months.We have continiously making online coplaint to bsnl but no one taking care.
Please do make individual attention and solve the problem at the earlist.
M D
SFAC
020-25533430
9421055856
Email:gdbhadane [at] yahoo [dot] co [dot] in
refund
Dear Sir,
I have activated free service of bsnl's bharatberry on 15 nov 2011 which was for one month. After one month on 15th Dec 2011 the service renewed automatically without any confirmation and rs. 50 was debited from my mobile balance. When i talked to customer care executive Mr. Ramesh he said that your complaint (Complaint No. L16PB2453505 dated 16-12-2011) will be resolved within 15 days. But when i called on 07-02-2012 and talked to customer care executive Mr. Yash, he didn't responded well. He was not able to answer my questions related to my complaint of amount refund. He said that the amount will not be refunded. I told him so many times that I didn't receive any call or sms for renewal but he didn't understand what i was saying. I don't know why BSNL hire such kind of persons who don't know how to behave properly.
thanks
Sanjay
9417492944