Gaana Customer Care No.

Updated on Thursday, 5 December 2024 - 5:10pm

Website:

Official Website

Emails

help [at] gaana [dot] com (For Queries)
feedback [at] gaana [dot] com (For Feedback Queries)

Important Link

Frequently Asked Questions

Subscription Cancellation And Refund Policy

If you have any query/complaint regarding to Subscription Cancellation And Refund Policy then you can email at feedback [at] gaana [dot] com
If you have not received the subscription of Gaana+ after the payment you can contact Gaana immediately if your issue is not resolved within seven days then you can eligible for a refund within seven days.
Your Refund will be processed within 15 (fifteen) business days.
For more information please read.

Address

Gamma Gaana Ltd. FC - 6, Film City,
Sector 16A, Noida, Uttar Pradesh,
India 201301.

Social Sites

Comments

Sat, 07/01/2023 - 10:16am — Aman Deep (not verified)

In my app I get the offers that in ₹199 for one year subscription on 22-12-2022 but yesterday 06-01-2023 from my account ₹299 deducted two times for 1 year subscription.
I am very disappoint with this kindly please help me and refund my money as soon as possible.

Mon, 02/01/2023 - 1:28pm — Faiyaz shaikh (not verified)

Refund my amount please

Autopay through payment my no mistake so i am dadely really sorry my ammound is refund thank you

Wed, 28/12/2022 - 9:46pm — Ritika mishra (not verified)

Refund my money

Please refund my money.I have not using ganna app please cancel my subscribtion.I have money problem please refund my money..

Sat, 10/12/2022 - 10:59am — Abushama Khan (not verified)

Bs

Sir Mera gaana plus my automatic 299 pay hogiya please

Tue, 06/12/2022 - 11:16pm — Anonymous (not verified)

have no subscription to Gaana

have no subscription to Gaana app but you deduct 299/- rs from my account without giving any information. I canceled the auto renewal process from my end. Requesting you to refund my money immediately else will complain against you in customer foram.

kindly refund my amount ASAP.

Sat, 28/01/2023 - 6:13am — Bhai Vivek (not verified)

Please refund my money of rs

Please refund my money of rs 299, because I haven't use ganna app and I have money problem, so please refund my money as soon as possible. I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.

Wed, 10/05/2023 - 2:02pm — Yogita Survase (not verified)

Refend money

Submitted by yogita survase (not verified) on Sat, 10/05/2023 - 12:16am.
Please refund my money of rs 299, because I haven't use ganna app and I have money problem, so please refund my money as soon as possible. I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.

Sun, 01/01/2023 - 8:59am — GovindramAnonymous (not verified)

299refend

299 rupaye refund

Fri, 02/12/2022 - 1:32pm — A. Suresh (not verified)

Refund of money

Auto renewal is ticked without my knowledge. However Rs.299/- was deducted from my account number by 3 times (Rs.299 + Rs.299 + Rs.299). This is very wrong. Return my money (Rs.299 + Rs.299) at least. My mobile number is XXXXXXX420.

Tue, 22/11/2022 - 7:23am — Anonymous (not verified)

Refund my money

I turned off autorenew at start only bt then also it automatically did auto renew. I want refund and cancel my subscription. This app is the biggest fraud I've ever seen.

Sat, 19/11/2022 - 11:16am — Anonymous

without consent or any notice

without consent or any notice by autopay 299 debited

this is truly fraud bye gana.com

Mon, 28/11/2022 - 8:49am — Anonymous (not verified)

Fraud

Exactly same thing happened with me today they debited 199 rs from my account without my consent or intimating me

Fri, 18/11/2022 - 2:07pm — Anjali H S (not verified)

Refund my money back I was

Refund my money back I was never accepted subveibe your gaana app it's a fake refund otherwise I will give police complaints against you

Thu, 17/11/2022 - 1:17pm — Lav (not verified)

Refund my money

sir return my money 299 which you have deducted without telling me

Sat, 03/12/2022 - 12:07am — Piyush shegokar (not verified)

Refund my money

sir return my money 299 which you have deducted without telling me

Tue, 10/01/2023 - 7:20pm — jatinchand (not verified)

Return my money

A chil got 1 ruppe suscribetion and hea no off the auto pay today in my account 299rs cut i request form you
Return my money

Mon, 14/11/2022 - 11:51am — Tabrez (not verified)

Fruad

Hey, this is really case of fraud you I have just subscribed for Rs.1 plan.just to enjoy music without my consent how could you even guys debit my amount worth 299 I need refund for this or I might take it to the consumer forum.

Wed, 09/11/2022 - 11:41am — Lavkush (not verified)

Deduction money

Sir,my balance has deducted my balance by gaana.
So i request you please return my balance.
Thank you

Sun, 06/11/2022 - 7:54pm — Bikram Singh (not verified)

Refund of rs 299 for gaana plus subscription

kindly refund my amount ASAP.

Sat, 31/12/2022 - 10:50am — Rahul raj (not verified)

have no subscription to Gaana app but you deduct 299/- rs from m

Mon, 21/11/2022 - 6:02pm — sekhar sasmal (not verified)

Please refund my money problem

Gaana handle-hotshot_67853289

Please refund my money of rs 299 because i haven't use ganna app and i have money problem , so please refund my money as soon as possible.i want to cancel my ganna subscription pack and get refund. please try to understand my problem.

Sat, 19/11/2022 - 5:10pm — Anonymous (not verified)

Money related issues

Have you got your money refund?? Plz answer they have debited my 299 rs also from my account without any information

Thu, 17/11/2022 - 6:10pm — Vinod vaishnav (not verified)

Refund money

My auto debit payment refund me
Plz

Thu, 03/11/2022 - 2:38pm — Amarnath kannaujiya (not verified)

Refound my money rs 299

Dear sir,
Please sir refund my money.rs 299
Amarnath kannaujiya

Mon, 28/11/2022 - 11:26am — Dilip patidar (not verified)

refund money

Sir pls my refund money 299 deduct without my information

Thu, 03/11/2022 - 1:54pm — Amarnath kannaujiya (not verified)

Refound my money

Please refound my money

Tue, 22/11/2022 - 4:48pm — Pradip Haldar (not verified)

I want to refund my account

Dear Sir,
I will request to you that my account debit 299 rupees kindly refund this amount urgently

Sun, 30/10/2022 - 9:01pm — Estamsetty srinivasarao (not verified)

I uninstaled ganna app

I uninstaled ganna app because you debit ₹299 without any information .please refund my amount
HD

Wed, 26/10/2022 - 6:59pm — Anonymous Abdul matin (not verified)

Refund my money 299

Refund
Please refund my money 299 because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem. I have big mony problem.. so plz refund my mony...

Mon, 21/11/2022 - 8:29am — Vivek Prabhakar Londhe (not verified)

Refund my money

Mon, 14/11/2022 - 9:07am — Indramani yadav (not verified)

Money refund

Sat, 12/11/2022 - 8:51pm — Ganna user Ranjith kumar (not verified)

Submitted by Anonymous Abdul matin (not verified) on Wed, 26/10/

Hi sir &madam

Please refund my money 299 because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem. I have big mony problem.. so plz refund my mony...

Sat, 22/10/2022 - 7:18pm — Shivanshu pandey (not verified)

Refund

Olz refund my 499rupees i don want to subscription so refund my mony

Fri, 11/11/2022 - 5:36pm — Deepanshu (not verified)

Refund

Dear Sir,
Please refund my money 299, No any intimation the debited the money in my account. So very careless the ganna.com app. this is the Froud.
Kindly refund my money as early as possible.

Fri, 21/10/2022 - 1:55pm — Irfan Ansari (not verified)

Refund Amount

Pleas refund my amount 299/- because i have used
gaana app and i want to cancel gaana subscription
and get refund my amount pleas try to understand
my problem, i have money problem, so pleas refund
my amount, as soon as possible.

Fri, 21/10/2022 - 8:18am — Ankit (not verified)

Why you deducted my 299 rupee

Why you deducted my 299 rupee for subscribtion then u will refund my money as soon as possible

Mon, 31/07/2023 - 8:19am — Anonymous (not verified)

Subscription cancellation & money refund

Please cancel my gaana subscription & refund my money as soon as possible

Thank & warm regards

Mon, 14/11/2022 - 9:13am — Sanghani Dhruvadip Narayanbhai (not verified)

Give my refund

I don't know about gaana app and i don't use this app then why you auto renewed my gaana subscription
I am unsatisfied with your service
Give me my refund

Thu, 20/10/2022 - 5:43pm — Kishor Wadhekar (not verified)

Refund for subscription plan 299 Amount

I have subscribe 1Rs for ganna app to listen music as per there plan on auto renewal basis, but you people cheating me and auto debited 299rs without any prior information.
I have subscribe plan for 1rs then why you people charge 12month plan, I have not choose any month plan from ganna app.
I don't want to discuss more about you froud people, I just want to refund my money 299 which is auto debited from my account. if you are not doing this I will raise complete in consumer forum against ganna.com

Sat, 12/11/2022 - 9:16am — Manoj kumar Saini (not verified)

249 auto payment

I am not apply for gaana subscribe and auto payment 249 request to refund my 249 please

Wed, 19/10/2022 - 9:50am — Sagar sood (not verified)

Auto-pay, no Gmail response rs 499 cut

Fraud app hai yee auto-pay karke sabka Paisa khaa rahe hai alert bhi nahi karte hai sale directly rs 499 cut ka msg aaya poor logo ko lutane ka tarikha hai app banned

Mon, 17/10/2022 - 7:01pm — GIRISH GAIKWAD (not verified)

REFUND MY MONEY 299

Dear Sir,
Please refund my money 299, No any intimation the debited the money in my account. So very careless the ganna.com app. this is the Froud.
Kindly refund my money as early as possible.

Sun, 06/11/2022 - 4:21pm — Mukesh kumar (not verified)

Refund

Please refund my money of rs 299, because I haven't use ganna app and I have money problem,so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.

Tue, 27/06/2023 - 2:31pm — Pramod (not verified)

Refund

Submitted by pramod kumar (not verified) on Sun, 26/06/2023 - 4:21pm.
Please refund my money of rs 299, because I haven't use ganna app and I have money problem,so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.

Fri, 04/11/2022 - 1:07pm — Daleep kumar (not verified)

Refund my money

Mon, 17/10/2022 - 5:40pm — GIRISH GAIKWAD (not verified)

REFUND MY MONEY

Dear Sir,
Automatically debited to 299 rs in my account. Please refund my money,

Fri, 14/10/2022 - 10:13pm — Anonymous (not verified)

sir mere account se auto debit ho gaya 199 refund chaiye h

Sir mujhe refund chaiye h 199 auto debit hua h aaj hi number h

Thu, 03/11/2022 - 12:30pm — dhiraj kumar (not verified)

AUTOPAY

mere account se auto pay ho Gaya Hai no any information please my amount refund

Thu, 13/10/2022 - 3:51pm — Anonymous (not verified)

Money refund

I want my money refund

Thu, 13/10/2022 - 12:01pm — Mintu Solanki (not verified)

REFUND MY MONEY

Refund
Please refund my money 399 because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem. I have big mony problem.. so plz refund my mony...

Sun, 30/10/2022 - 10:06am — SHUBHAM KUMAR (not verified)

Refund my money

Refund
Please refund my money because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem. I have big mony problem.. so plz refund my mony...

Sat, 29/10/2022 - 8:45am — Amit bairwa (not verified)

Plz give me my money

Sir plz given my money

Thu, 13/10/2022 - 10:15am — Darshan Maheta (not verified)

AutoPay 499/- auto debited from my Credit Card.

Friends, we should file a complaint against the Gaana App.
Because I'd seen many comments regarding the payment Auto debited. If the customer can bring it up, it can also bring it down. If you support me regarding this issue, it will help a lot to other people also.

Wed, 12/10/2022 - 9:57pm — Bidhan Makal (not verified)

Ammount deducted with out giving any information.

I have no subscription to Gaana app but you deduct 299/- rs from my account without giving any information. I canceled the auto renewal process from my end. Requesting you to refund my money immediately else will complain against you in customer foram.

kindly refund my amount ASAP.

Sun, 30/10/2022 - 4:33pm — Vivek singh mv (not verified)

my amount has been deposit in any information give me

My amount as been deposit in any information given me please my amount refunded to me.

Wed, 12/10/2022 - 9:24am — gaurav saini (not verified)

refund my amount

I have no subscription to Gaana app but you deduct 299/- Rs from my account.
kindly refund my amount ASAP.

Tue, 11/10/2022 - 2:59pm — MUKESH (not verified)

AUTOMATIC SERVICE STARTED WITHOUT INFORMATION

FRAUD SERVICE RETURN MY MONEY

Tue, 25/10/2022 - 4:39pm — Sufiyan Vora (not verified)

Hi

Please return my money 299
I don't start this app

Tue, 11/10/2022 - 1:33pm — AYAZ UL AIJAZ (not verified)

Refund My Money

Team gana.com,

That is not fair, how to deduct my money from my Account......

Please Refund My Rs.299/- on my Account.

Regards

Tue, 25/10/2022 - 11:51am — Purshottam kumar (not verified)

Refund my account

Fri, 21/10/2022 - 9:23am — Nitesh Kumar (not verified)

I don't know how auto-pay is start in my ganna account

Please refund my money and stop auto-pay in my ganna account please

Thu, 20/10/2022 - 5:44pm — HANCY (not verified)

Refund my payment 299rs please

Refund My money

Fri, 10/03/2023 - 6:32pm — Om kumar (not verified)

Mera pesa wapas kare piz

Thu, 20/10/2022 - 5:37pm — HANCY (not verified)

Refund my payment 299rs please

Refund My money

Tue, 11/10/2022 - 10:05am — Tausif Razaa (not verified)

I WANT TO REFUND MY AMOUNT OF RS. 299/-

Pleas refund my amount 299/- because i have used gaana app and i want to cancel gaana subscription and get refund my amount pleas try to understand my problem, i have money problem, so pleas refund my amount, as soon as possible.

Sun, 30/10/2022 - 4:36pm — Vivek singh mv (not verified)

I want my amount refund...

Pleas refund my amount 299/- i want to cancel gaana subscription and get refund my amount pleas try to understand my problem, i have money problem, so pleas refund my amount, as soon as possible.

Mon, 24/10/2022 - 5:07pm — Moole Sravan Kumar (not verified)

Please refund my amount 299/-

Please refund my amount 299/- because i have used gaana app and i want to cancel gaana subscription and get refund my amount pleas try to understand my problem, i have money problem, so please refund my amount, as soon as possible.

Sat, 22/10/2022 - 11:58am — Shubham tomar (not verified)

Refund my amount is 299

Pleas refund my amount 299/- because i have used gaana app and i want to cancel gaana subscription and get refund my amount pleas try to understand my problem, i have money problem, so pleas refund my amount, as soon as possible.

Thu, 20/10/2022 - 10:20am — Harish kumar (not verified)

I want refund my amount 299

Dear sir iam not subscribe gana. Com but automatically amount didect my phone pay account please sir i request please refund my amount 299 ruppees thank you

Mon, 10/10/2022 - 4:38pm — Ankit (not verified)

refund money

please return my money i am very poor i have nothing right now i am struggling i will definitely take your subscription in the coming time please return my money please
thank you very much

Mon, 10/10/2022 - 10:04am — Anonymous Sakshi Kumari (not verified)

Refund amount

I have no subscription to Gaana app but
you deduct199/-rs from my account.
Kindly refund my amount

Mon, 10/10/2022 - 9:59am — Anonymous (not verified)

Refund my 299 rupees

299 my amount (phone pay refund

Mon, 10/10/2022 - 9:15am — Hiralal Koli (not verified)

Refund money

Refund my money

Mon, 10/10/2022 - 7:50am — Md Gulab (not verified)

Refund my money

Mere paise wapas kr do plz... Gaana app wale Bina puchhe tum log paise kaise detected kr liya wapas kro nhi. Hum police case kr denge 24 hours me

Sun, 09/10/2022 - 11:21am — Haider ali (not verified)

Please i request to cancel my

Please i request to cancel my subscription and stop auto pay

Sun, 09/10/2022 - 1:19am — Sk soyeb Akhtar (not verified)

Refund my money 499

Submitted by Sk Soyeb Akhtar (not verified) on Sunday 09/10/2022 - 12:16am.
I have a debit ₹499 from my bank account, no any information and any messages
Why auto deduction from my bank account.. I request to you please unsubscribe and refound my money .

Thu, 20/10/2022 - 8:34am — Sandeep kumar patel (not verified)

Refund my money

Please refund my money of rs 399, because I haven't use ganna app and have money problem so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.

Sat, 08/10/2022 - 9:48am — Vikas Pareek (not verified)

Refund my money

I HAVNT USE YOUR APP PLZZ REFUND MY MONEY 299 rs

Sat, 08/10/2022 - 8:12am — Shashikant Adgaonkar (not verified)

Please cancel my auto debit option

Please cancel my auto debit option.i really don't want this type of subscription.so please don't auto debit.

Fri, 07/10/2022 - 12:18am — Vivek Prabhakar Wankhede (not verified)

Deactivate the auto pay for Gaana App

For my gaana account, auto pay has been activated. I need to deactivate the gaana premium in order to avoid auto pay but there is no option on gaana app. I am requesting you to cancel my subscription to avoid the auto pay. Awaiting for prompt response from your end. Thanks!

Sun, 16/10/2022 - 10:41am — Satish nagare (not verified)