Gaana Customer Care No.

Updated on Thursday, 5 December 2024 - 5:10pm

Website:

Official Website

Emails

help [at] gaana [dot] com (For Queries)
feedback [at] gaana [dot] com (For Feedback Queries)

Important Link

Frequently Asked Questions

Subscription Cancellation And Refund Policy

If you have any query/complaint regarding to Subscription Cancellation And Refund Policy then you can email at feedback [at] gaana [dot] com
If you have not received the subscription of Gaana+ after the payment you can contact Gaana immediately if your issue is not resolved within seven days then you can eligible for a refund within seven days.
Your Refund will be processed within 15 (fifteen) business days.
For more information please read.

Address

Gamma Gaana Ltd. FC - 6, Film City,
Sector 16A, Noida, Uttar Pradesh,
India 201301.

Social Sites

Comments

Sat, 25/02/2023 - 10:43am — Moej (not verified)

Please refund my money Rs 299. Because I haven't use gaana app and I have money problem, so please refund my money as soon as possible. I want cancel my gaana subscription pack and get refund. Please try to understand my situation

Mon, 10/10/2022 - 5:45pm — Shiv ji Jaiswal (not verified)

Stop auto-pay schedule and refund my money

Please refund my money

Mon, 10/10/2022 - 1:15pm — Afridi Shaikh (not verified)

Plan pasand nahin aaya

Sun, 09/10/2022 - 4:48pm — Rahul Mishra (not verified)

I wanted my refund

I want to my money pay on gaana app without permission money debited you help me and refund my money

Thu, 29/09/2022 - 1:03pm — Rajendra sethi (not verified)

Not subscribe

Mera pesha return karo salo automatic pesha kata te hooo

Wed, 28/09/2022 - 11:39am — Surajit das (not verified)

Refund

Please refund my money 499 because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem.. I have big mony problem.. so plz refund my mony...

Fri, 07/10/2022 - 9:38am — RAVIRAGUL V (not verified)

Refund problem

Submitted by Submitted by RAVIRAGUL (not verified) on Wed, 07/10/2022 - 12:15am.
Please refund my money 499 because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem.. I have big mony problem.. so plz refund my mony...

Tue, 27/09/2022 - 10:46am — Anonymous (not verified)

I Want Refund My Money 499

Submitted by Shivam Kadam (not verified) on Tue, 27/09/2022 - 12:14am.
I have no subscription to Gaana app but you deduct 499/- rs from my account.
kindly refund my amount ASAP.

Tue, 27/09/2022 - 12:46am — Anonymous (not verified)

Refund My Money 499

Submitted by Shivam Kadam (not verified) on Tue, 27/09/2022 - 12:14am.
I have no subscription to Gaana app but you deduct 499/- rs from my account.
kindly refund my amount ASAP.

Wed, 05/10/2022 - 10:28am — Anonymous (not verified)

Refund

Sir mere account se 199 rupye auto pay ke daara cut gya plz refund me sir

Mon, 26/09/2022 - 3:04pm — Satyabir Singh (not verified)

Amount Refund

Mere 199 rupee kay gye Date 25-9-22 Time 12:33 am mere rupee wapis kar do paytm number 958XXX1302 mujhe bahot jarut hai please kardo

Mon, 26/09/2022 - 2:57pm — Satyabir Singh (not verified)

Deducted My Money

Mere 199 rupee kaat liye hai Date 25-9-2022 Time 12:33Am mere rupee wapas kardo Bahut jarut hai Paytm number 9580XXX1302 sumbited by

Sun, 25/09/2022 - 9:49am — PRINCE VERMA (not verified)

Refund my money 499

Last night you debited money in my account without giving any information
Please refund my money I don't want any subscription....

Mon, 10/10/2022 - 11:30am — Shamshad Husain (not verified)

Give me my account

Sir I had put ₹1 on my phone on 10th September 2022 02:37 but now my money has been deducted today 10/10/2022 09:07 299 rupees. please give me my amount

Sat, 01/10/2022 - 5:12pm — Abhishek Gangwar (not verified)

Refund

I am not taking gaana plu s subscription but you will debted 199 Rupees from my account

Thu, 06/10/2022 - 11:09am — Manish Kumar (not verified)

Gaana subscribtion

Sir plzz refund my money499 cancel my subscription plzz and refund money sir plzz

Mon, 17/10/2022 - 7:20am — Anurag mondal (not verified)

Sir plzz refund my money499 cancel my subscription plzz and refu

Sir plzz refund my money499 cancel my subscription plzz and refund money sir plzz

Fri, 16/09/2022 - 12:06pm — Farhan Quraishi (not verified)

Amount Refund

Behan ke lawdo bina subscription ke paise kaat rhe ho,salo haraam ka maal hai kyaere 299 rupaye wapas krdo wrna case file kr dunga...
Farhan Quraishi
85-3399-85XX
Bareilly (U.p)

Mon, 17/10/2022 - 5:27pm — Aszadkhalid (not verified)

Help please

I did not pay on the gaana, how did the automatic payment happen?

Wed, 14/09/2022 - 8:55am — Akriti Singh (not verified)

Money diduction from phone pay

I have no subscription to Gaana app but you deduct 499/- rs from my account.
kindly refund my amount ASAP.

Thu, 15/09/2022 - 12:57pm — Abhishek Yadav (not verified)

Refund cash

I have no subscription to Gaana app but
you deduct299/-rs from my account.
Kindly refund my amount ASAP.

Thu, 29/09/2022 - 11:37am — Rakesh sing (not verified)

499 refuend my payment

I have no subscription to Gaana app but
you deduct499/-rs from my account.
Kindly refund my amount ASAP.

Tue, 13/09/2022 - 11:15am — Jitendra Saini (not verified)

Refund my money

Please refund my money 499 because I have used gaana app and I want to cancel gaana subscription and get refund my money please try to understand my problem

Sun, 09/10/2022 - 9:36am — Hemant Singh Bisht (not verified)

Refund my 600

I have not subscribed your channel still deducted 299 2 times. Please refund my 598 otherwise i willcase file
my number is
9873xxx71

Bank icici
AC no. 02xxxxxxx56

Sat, 24/09/2022 - 6:13pm — Imran (not verified)

I want refund my amount

Plz plz plz I want refund my amount

Fri, 23/09/2022 - 7:42am — Mukesh (not verified)

Refund my amount

I have a debit ₹499 from my bank account, no any information and any messages
Why auto deduction from my bank account.. I request to you please unsubscribe and refound my money .

Sun, 18/09/2022 - 6:02am — Sachin vishwakarma (not verified)

Refund my money 499

Summited by Sachin vishwakarma (not verified) on Tue 13/09/22-7.32am

Please refresh my money 499 because I have used gaana aap I want to gaana subscribtion and get refund my money please try to understand my problem

Mon, 12/09/2022 - 11:17am — Subodh (not verified)

Refund my money

Main main koi bhi subscription gana app per nahin liya hai aur mera 499 mere account se cut Gaya hai upi ke dwara mere Paisa Ko lauta Diya jaaye main gana app ka subscription aur main gana app nahin use karta hun Apne Android phone per

Mon, 26/09/2022 - 7:40am — Ramlakhan Singh (not verified)

Gana ap cancel Karen amount refund

Wed, 07/09/2022 - 3:18pm — Mukesh Kumar (not verified)

Refund money

Gaana showed me as free customer and played adv etc leading to bad experience..
again gana has taken rs 249 from my account.
I do not wish to take this.
Please stop immediately and refund my money.
I hope to see immediate action on this please

Tue, 27/09/2022 - 4:51pm — Anil (not verified)

My 199 money taken please stop auto pay

Please i request to cancel my subscription and stop auto pay

Mon, 08/08/2022 - 4:45pm — Srinivas (not verified)

Refund my money

Gaana showed me as free customer and played adv etc leading to bad experience..
again gana has taken rs 399 from my account.
I do not wish to take this.
Please stop immediately and refund my money.
I hope to see immediate action on this please
Regards Srinivas

Tue, 13/09/2022 - 4:46pm — Kaustubh churi (not verified)

gaanacom membership has been auto-renewed regarding termination.

Please cancel auto renewal in my bank account. I canceled the auto renewal process from my end . and refund to my money immediately or else will complain about it to the consumer court

Thu, 08/09/2022 - 1:21am — Mayank dixit (not verified)

Mh 199 rupees refund yet

Autopay mistake my 199 rupees deducated from account so refund my money

Sat, 15/10/2022 - 5:25am — Mausam (not verified)

Autopay mistake my 199 rupees

Autopay mistake my 199 rupees deducated from account so refund my money

Fri, 05/08/2022 - 11:49am — krushna (not verified)

Refund my money

Please cancelled auto renewal in my bank account. I cancelled the auto renewal process from my end but it still continue to deduct money. Stop this immediately or else will complain it to the consumer court

Fri, 23/09/2022 - 3:06am — Harshit Rathaur (not verified)

Money Deducted

I purchased gaana plus subscription via coupon code and it is showing that I have to lay Rs. 1 and I completed payment via my upi and I has 7 rupees in my wallet and when k completed payment it deducted Rs. 7 and in acount balance and history in paytm it is showing -192.
Why it deducted Rs.199. please answer me.
Please resolver my problem as soon as possible.

Thu, 08/09/2022 - 12:43pm — Priyanka Pandit (not verified)

REFUND subscription money

Maine 1 rs Wale subscription ka trial liya tha gaana.com me... But inhone mere account se 1000 rs Katt liya... I really have bad experiance with gaana.com

Plz refund my amount asap... I don' want any subscription from gaana.com

Fri, 02/09/2022 - 11:13am — Jeeshan (not verified)

Refund my money

Request to you please refund my money

Mon, 01/08/2022 - 9:07am — Devansh (not verified)

Hello teams I am Devansh

Hello teams
I am Devansh Shukla. I don't know how my paytm wallet linked with gaana com. Yesterday at around 1:33 am my money got deducted from my Wallet. I want my money back. Please refund it. I have attached screenshot for your reference. Please do the needful as soon as possible
With regards

Tue, 30/08/2022 - 10:44am — Anonymous (not verified)

Have you got your money

Have you got your money back?

I faced same issue last night

Tue, 26/07/2022 - 5:35pm — md nasim (not verified)

kindly refund 499/-

I have no subscription to Gaana app but you deduct 499/- rs from my account.
kindly refund my amount ASAP.

Wed, 14/09/2022 - 9:23am — Rahul singh (not verified)

Kindly submit my 499/- rupees

Gaana showed me a free subscription just 06 months before that I subscribed it but today it deducted 499.00 rupees from my account which is completely bad and unethical.
I will legally go against it.
I want my full money back.

Tue, 26/07/2022 - 7:48am — Sanjeev Kumar (not verified)

Refund

1 Year back I Had subscribed ganna.com
Today they deducted my money for auto subscription for 1 year.I do not want any subscription please get me refund.

Fri, 22/07/2022 - 10:58am — S Chakraborty (not verified)

Cancelled auto renewal

Wed, 07/09/2022 - 5:58pm — RAJEEV KUMAR GUPTA (not verified)

Kindly cancel my auto renewal option.

Tue, 16/08/2022 - 4:59pm — Arvind ojha (not verified)

199 cat has gone from my

199 cat has gone from my account, please kindly do it again

Mon, 18/07/2022 - 4:56pm — prafulla (not verified)

Refund Rs.399/-

Sir i am old man and poof man i no ganna
Refund my money
Please refund my money of rs 399 deducted my account in dt-16.07.22 the autopay from my account please solve this problem fast.

Fri, 15/07/2022 - 5:05pm — Nitin Chavda (not verified)

I want refund my money

Money has automatically deducted from my account.

Thu, 30/06/2022 - 3:23pm — Raghav Pareek (not verified)

Gaana fraud

I didn't receive any intimation before, for the renewal of 1Year subscription, over mail OR sms. Previously I have done the same subscription, for just Rs. 1, as it was an offer by some other vendor. So, now I am not willing to pay Rs. 399 for this particular subscription kindly CANCEL my order AND REFUND ME THE SUBSCRIPTION AMOUNT DEDUCTED.

Wed, 09/11/2022 - 6:49pm — Dilshad (not verified)

Mujhe mera cripson money 299

Mujhe mera cripson money 299 rupaye wapas chahie email id per contact karlijye

Wed, 01/06/2022 - 5:27pm — Anonymous (not verified)

Refund deduct 99 rupee and cancel auto pay deduction

Dear Sir/ Madam,
Please resolve this issue on urgents basis
i am already cancel autopay but till time issue not resolve and this months amount deduct 99/- kindly refund deduct amount & 99/- repuee should not be deduct from next month

Sat, 26/03/2022 - 10:01am — Tapta sundar Dalai (not verified)

They automatically deduct my money for auto renew of subscriptio

3 month back I Had subscribed ganna.com
Today they deducted my money for auto subscription for 1 year.I do not want any subscription please get me refund.

Fri, 20/05/2022 - 12:18pm — Suriya (not verified)

Refund my money

Please refund my money of rs 399 two times deducted my account in same day and cancel the autopay from my account please solve this problem fast

Sat, 07/05/2022 - 12:54pm — Pathan arbaz haidar (not verified)

I want to cancel my subsciption and get the refund

I want to cacel my gaana subsciption pack and get refund

Sat, 09/04/2022 - 12:20pm — Birju kumar (not verified)

They automatically deduct my money for auto renew of subscriptio

3 month back I Had subscribed ganna.com
Today they deducted my money for auto subscription for 1 year.I do not want any subscription please get me refund

Fri, 04/03/2022 - 12:08pm — SHILPI ROY (not verified)

subscription renewal of Rs 399 without intimation

Sun, 27/02/2022 - 10:01am — Rajat Anand (not verified)

Refund my money

Please refund my money of rs 399 two times deducted my account in same day and cancel the autopay from my account please solve this problem fast.

Tue, 28/06/2022 - 3:29pm — Ashfaque Khan (not verified)

Refund my money

I am very without informing debit my account

Sat, 18/09/2021 - 12:31pm — Chandrakant Shinde (not verified)

Songs downloadining issue

I did the subscription with Student Pack Rs 199/- for complete year in Sept 21, Iam not able to download the songs and again it is asking to subscribe with other options.

Wed, 01/06/2022 - 6:34pm — hardik (not verified)

not download song

song dow nahi ho raha he jab start kiya tab sahi chal raha tha aab eshe app ka kiya karenge jo proper work na kar sake please contact me

Thu, 29/07/2021 - 8:24am — Brajmohan singh (not verified)

Cancelled auto renewal Please cancelled auto renewal in my bank

Cancelled auto renewal

Please cancelled auto renewal in my banks account, I had already mailed you but you detect money in my account, if you not stop this auto renewal, we have to do complain in consumer forum.

Regards brajmohan singh

Mon, 27/06/2022 - 5:40am — AJAY KUMAR PANDIT (not verified)

Gana subscription atopay cancel

Ganaplus subscription 399 atopay cancel karna hai please help me atopay cancellation

Thu, 05/05/2022 - 9:20am — Uday Kumar (not verified)

I want to cancel my subscription

I want to cancel my subscription.. And auto renewal with my bank

Tue, 01/03/2022 - 12:58pm — Akash (not verified)

Cancel my auto payment sabcription and my paymnet refund

Pls refund my payment

Tue, 06/07/2021 - 10:15am — Sarita Sirohi (not verified)

Stop subscription and refund amount

Hi
Last year I subscribed by mistake.
I could not get my refund.
Gaana showed me as free customer and played adv etc leading to bad experience..so deleted the app that month only.
After a year, again gana has taken rs 399 from my account.
I do not wish to take this.
Please stop immediately and refund my money.
I hope to see immediate action on this please
Regards Sarita

Mon, 28/02/2022 - 5:24pm — HARSHITH (not verified)

Refund money back

I don't want subscription of Gaana but automatically got paid to it, I didn't even get any intimation about it, please refund back my money as soon as possible

Sun, 10/10/2021 - 5:29pm — JAGDISH RATHOD (not verified)

REFUND subscribed

I subscribed by mistake NOW NOT DUE BUT WRONLY PAID TWIEST PL REFUND

Tue, 22/03/2022 - 10:40am — Anonymous (not verified)

Wrong subscribe

Refund my amount please mistiek se hoga sir please refund my money back

Fri, 11/03/2022 - 10:45am — Lovemeena (not verified)

Please give my refund

Mon, 16/11/2020 - 9:27pm — Raja Vardhan Reddy (not verified)

Paid subscription but showing as free user

I paid subscription amount on 13/nov/2020, yet the site is showing me as a free user and ads are popping up, the ads are disrupting when listening on my Gaana music app and please solve the issue as soon as possible.

Fri, 23/10/2020 - 2:45pm — Arun Kumar (not verified)

About downloading

Sir , today I purchased 99 for one month pack , my subscription show in my app but no anyone song is download

Wed, 30/03/2022 - 3:22am — Milan Kanti jana (not verified)

Sir , today I purchased 99

Sir , today I purchased 99 for one month pack , my subscription show song is SD card main not download 99 rupees refund please,

Sat, 10/07/2021 - 10:19am — Bhagesh kurmi (not verified)

No downloading

Sir
Mene 199 repey ka plan liya but koi bhi song download ni ho rha h so plz sir aap MERI problem ko jald se jald solve kijiye

Thu, 15/10/2020 - 7:56am — Krishna Mohan (not verified)

Subscription

V subscribe thru iPhone but not activated as yet already subscription fees paid

Sun, 23/08/2020 - 1:16pm — k venkateshwarlu (not verified)

unable to down load the "Ganesh pooja vidhanam in telugu"

sir
I paid Rs. 99/- about down load the Ganesh pooja Vidhanam but unable to down load. pls do mail immedately so that down load in our system.

Wed, 30/03/2022 - 3:13am — Milan Kanti jana (not verified)

Sir main 99 plan liya hu

Sir main 99 plan liya hu lekin song download karne ke bat sd card nahi araha hain , 99 rupees refund please

Tue, 11/08/2020 - 12:10pm — Ananda Murthy (not verified)

Subscription Paid But Site Showing as Free User

I paid subscription amount, yet the site showing me as a free user and ads are popping up, disrupting listening on my mobile.

Tue, 04/08/2020 - 8:01am — Dhiraj chavan (not verified)

auto Stop payment

Pls. Stop auto de defuct of RS.99 from my account I don't want to continue Gaana app. Please stop it.

Fri, 25/02/2022 - 7:59am — BATYALA BALACHANDRA (not verified)

Please stop it

Last year I subscribed by mistake.
I could not get my refund.
Gaana showed me as free customer and played adv etc leading to bad experience..so deleted the app that month only.
After a year, again gana has taken rs 399 from my account.
I do not wish to take this.
Please stop immediately and refund my money.
I hope to see immediate action on this please
Regards

Sat, 26/12/2020 - 3:29pm — Virendra Kumar (not verified)

MY self virendra Kumar want to stop auto payment through my bank

My name is virendra Kumar want to stop auto payment transaction to my Kotak Mahindra Bank Ltd Debit card end 4 digit number 4068 paid 99/- rupees a month charge for renewal,
I want to stop auto payment transaction to my Kotak Mahindra Bank Ltd, Debit card,
Thanks

Sat, 01/08/2020 - 10:05pm — Anonymous (not verified)