Grievance Redressal
Complaint Format

Date :
To
The Nodal Officer ( Public Grievances )
( Branch / Zonal Office / Head Office )
UCO Bank
……………..
(Address and Telephone Nos. of our Nodal Officer at Zonal and Head Office are available on our Website)
Dear Sir,
Sub: Complaint against our………………………………… (Name of Branch)
1) Particulars of Bank Account :…………………………………………………….
(Please state nature of account viz. Savings Bank/Current/CC/Term Deposit/Loan Account etc. related to the complaint matter).
2) Details of the complaint:
3) Past reference if any made with any of our Office / Branch (in Brief):………………………
4) Name of the complainant:………………………………………………………
Full address:……………………………………………………………………
Telephone No., if any:……………………….
Yours faithfully,
Signature of complainant
Note :-Please note that the first point for redressal of the complaint is the bank itself and if complaint is not settled/redressed within a period of one month from the receipt of the
complaint by our Bank, the complainant may approach the Banking Ombudsman under whose aegis/jurisdiction our Bank’s branch falls under. Addresses and area of operation of different Banking Ombudsmen are available on our Bank’s Website.