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Prestige Gas Stoves Customer Helpline Numbers

Updated on Monday, 28 November 2022 - 1:15pm
Company Name: 
Toll free Number(s): 
  • 1800 123 334 411 (Customer Support)
All India Number(s): 
  • 080-6846 9897 (Call Center, 8:00 am - 8:00 pm)
  • 080-2227 7441 (Customer Support)
  • 080-2227 7442 (Alternate Numbers for Queries)
  • 97423 34411 (Whatsapp No. for support)
  • 95356 21112 (For Return/Cancellations Order)
Website: 
Official Website
Website: 
Shop Online
For Prestige Gas Stoves

Emails

  • customercare [at] ttkprestige [dot] com (For Customer Support)
  • care [at] prestigexclusive [dot] in (For General Queries)
  • servicehead [at] ttkprestige [dot] com (For Queries related to services)

Important Links

How to Register Complain

Registered Office

Plot No.38, SIPCOT Industrial
Complex, Hosur – 635126.

Parent Article: 
Prestige Customer Care No. 1800 123 334 411

Comments

Thu, 10/10/2024 - 5:54pm — Debashish Deb Purkayastha (not verified)

Non response to registration for service call

Worst ever so called service on register complaint. I registered a service call on 1st October for which Technician was assigned in 3rd October 2024. Inspite of taking up the matter with service about non response my service call I am sorry to admit that neither the technician has visited nor any call from service centre have been recieved as on date i.e.10th oct 2024

Sun, 08/09/2024 - 11:59am — Arun (not verified)

Poor Respose from Service ageny

Hello, 
I'm writing to bring to your attention a gas stove leakage issue that has been pending for over a month, Gas Stove (GTSB 03 model ) was purchased on 03.07.2024, We noticed gas leakage and cracks on the glass after the month of usage, day by day damages of the glass top have been increased, during initial stage we raised complaint and service engineer inspected on 14th Aug 2024, the stove and committed to replace the damaged glass by 1 weeks time.  Despite multiple attempts, I haven't received a resolution or update. Please look into this urgently and provide a timeline for resolution, considering the safety issue. 
Complaint ID: TIRUEC2408120885.

The service agency (Erode) has forcefully asked me to close this complaint so that you will receive the replacement with the new complaint id. Otherwise, it will be unattended. 
Our stove is in critical condition and we are not getting the alternate stove for the time being usage, since we observing gas leakage and glass getting brittle day by day, we are not able to touch the glass. 

Sat, 31/08/2024 - 4:06pm — Ashwini (not verified)

To give complaint about glass breakage

Plz I hve been calling customer service frm past 1 week but nobody is responding or taking call.it is getting disconnected withing 1 sec plz respond

Mon, 17/07/2023 - 2:01pm — Anonymous (not verified)

Glass broken Prestige Magic

We need to exchange our gas stove.We bought this on May 10,2023 through Amazon.Please exchange this gas stove

Sun, 28/08/2022 - 3:59am — Anonymous (not verified)

Worst product

Liftable burner glasstop gas stove and gas tube is very very worst product which i have seen so far. Service also very worst

Tue, 16/08/2022 - 12:15pm — NITIN PAREEK (not verified)

COMPLAIN FOR BROKEN GLASS TOP

GOOD DAY FROM LAST 25 DAYS I AM WAITING FOR THE RESOLUTION ON FOR OUR RAISED COMPLAINT BUT YOUR SERVICE CENTER PEOPLE DIDN'T ATTEND OUR CALL .. I REQUEST YOU TO KINDLY ADVICE THEM PRESTIGE IS ONLY AFTER EACH AND EVERY CUSTOMER. UNATTENDED CALL MAY RIEUN YOUR GOODWILL FROM OUR MIND.

I CALLED ON 95878598XX ABOUT 30 TIMES TODAY BUT HE IS NOT READY TO REPLY AS HIS MOBILE WAS BUSY FROM 20 MINUTES BUT HE IS NO EAGER TO ENTERTAIN OUR COMPLAINT AS HE ENSURE ON LAST FRIDAY GLASS TOP IS ARRIVED AND WILL BE CHANGE SAME DAY BUT YET NOTHING HAPPENS KINDLY DO THE NEEDFUL AND CONFIRM

THANKS

Sun, 27/09/2020 - 9:52pm — Rupal panchal (not verified)

No reply my complaint

Gas button jammmm no working how can I talk with responsible person no body reply

Sun, 23/08/2020 - 9:34am — Devendra Deshpande (not verified)

Prestige Premia gas stove buttons are not working

It has been since 1 month I am complaining & trying to contact your customer care for help.
But no one is taking note of it, it is really worst experience I have ever got.
I have prestige premia gas stove with 4 burners, among 4 burners only 2 burners are working because buttons are jammed.
Take a note of it and help.

Mon, 25/05/2020 - 10:02pm — Khurshid Alam (not verified)

Gas stove is not working properly

Please solve my problem

Sun, 03/05/2020 - 6:57pm — Balakrishna (not verified)

Gas leakage in hobtop

There's a heavy smell or leakage in our four burner hobtop prestige stove. Please send the servicing person.
1177-L
Opp New Busstand Hassan 573201
Karnataka

Fri, 28/02/2020 - 2:54pm — Pawar mangesh (not verified)

Prestige gas stove

Maine prestige gas stove Glass vala liya 7month ke Ander pura glass top ka aromatic crak Gaya bahot phon Karne ke bad bhi respond nahi Mila ae co. Bakvas hai aue inkke prdoct bhi bekar hai logoko binanti prestige ka koi bhi product mag lo gas jaoge

Sun, 19/01/2020 - 9:35pm — Deepak Malpani (not verified)

Induction not working

Dear Prestige team ,I have purchased a induction from your company and only 7months has been completed and now it's not working even I am single person and not using so much .I can't believe that within short period of time ,it has been taken as shot cricut.when I have purchased this from PRESTGE company ,only believe on this company .Now do the needful help for this and also share appropriate number for Gurgaon (Haryana ) location

Sat, 21/12/2019 - 4:48pm — Vikas ubale (not verified)

Premia gas stove issue

The day i purchased this product....it is nt working properly...tge gas buttons get jammed...and for the 6th tym i m repairing it by ur srevice man...kindly do the needfull and change my product.. It is in the warranty period....

Sun, 15/12/2019 - 12:07pm — Rajarathinam (not verified)

Regarding- Prestige Premia gas stove

We have purchase the said gas stove due to the name and quality of your product.
Wheras after one year the one of the simmest burner valve become tight and it was replaced by your service centre at Dharmapuri,again after 6 months it was
same problem got repaird by paying with your service centre at dharmapuri.Last week the same problem occured and i took stove to service 3 times and the technician was not avilable.I rang him multiple times and ther is no response.

Regret to say that Prestige is loosing its Prestige rapidly i hope what you think.

Fri, 13/12/2019 - 1:59pm — Swati (not verified)

Gas stove lekage

There is leakage in r burner prestige gas stove

Sat, 07/12/2019 - 6:14pm — Daleep Singh (not verified)

Top glass of gas stove broken.Need repairs.

Top glass of gas stove broken. Need repairs. Trying to contact customer care from last two days.No response. Online complaint portal is also not working.

Fri, 06/12/2019 - 8:41pm — Dipu (not verified)

Poor customer service

My 3 burner gas stove become complaint.burner issue no flame.i complaint 20 days ago.but no one attend till date.very poor service

Fri, 22/11/2019 - 1:01pm — Anonymous (not verified)

Your service is very poor. No

Your service is very poor. No response since last 1 month for hoptop. Fed up doing complains

Thu, 07/11/2019 - 7:12am — Ashwini Koushik (not verified)

Gas Stove needs service

Trying to get in touch with customer care for more than 15days .. Toll free number is useless it doesn't go beyond language options. Unable to fix the hob in its socket properly ... Need help urgently. Please get in touch

Mon, 04/11/2019 - 11:17am — Anonymous (not verified)

Induction not working

Hi Team,

I have purchased an induction on April-2019 also its under warranty so i need some assistance or replacement for the same product.

Product :- Prestige PIC 25.0 INDUCTION Cooktop.

Let us know if anything required.

Thanks
Priyansh Bajpai

Thu, 31/10/2019 - 9:18am — shubhanshu gupta (not verified)

Issue with gas stove knob

Hi,
Kindly call on below no
7620480xxx

Tue, 29/10/2019 - 7:35pm — Madhusudhan (not verified)

prestige premia installation

I purchased a new gas stove which requires installation.

Tue, 22/10/2019 - 6:21pm — Arunprasath (not verified)

Need service technician for glass top Gas stove

Stove very slowly burn

Wed, 16/10/2019 - 8:47am — Sangeeta Mishra (not verified)

Complain with three attempt now today

Your service is very poor,
I complain for my hobtop gas stove 3 attempt,
But there is no any queries about my complain.
I am not satisfy with your service..
My hobtop gas stoves middle burner is not
working properly, I complain with three attempt,
But you didn’t solve it.
It is under warranty now till.

Wed, 24/07/2019 - 3:56pm — M M Sharma (not verified)

Complaint with nob

Dear sir
I purchased A GAS STOVE chulaha serial No.
5J173434 GTS 03L(D). I am having problems with one of its nob. Kindly do the needful. My mobile no is 9818312xxxx
Regards
M M Sharma

Tue, 05/02/2019 - 10:02am — Navdeep kaur (not verified)

no work in prestige gas stove

my complant in on work in new gas stove no contuct in customer care

Mon, 20/08/2018 - 2:52pm — Anonymous (not verified)

Complaint

Hedge model gas stove in first use itself glass top getting too heat , no response in toll free number for customer care and xx4276655 no.and xxxxx3334411