To,
The Director of RBI,

I am writing this letter to bring to your attention an issue that our NGO has been facing in regards to online donations. With the increasing trend of digitalisation and online payments, we have been receiving a significant number of donations through various online platforms. However, in some cases, we have not been able to identify the donors who have donated to our organisation.

The details of the donors such as their name or contact information are not mentioned on our bank statements. Instead, we only see transaction IDs, phone numbers, nicknames, or other vague details in the sender's information. Due to this reason, we are facing difficulty in identifying our donors and issuing proper donation receipts.

I request you to kindly issue some guidelines to the banks to document the sender's name and possible phone number behind their transaction details. This step will not only improve transparency but also help us in identifying our donors and issuing donation receipts in a more efficient and accurate manner.

We believe that this will be a significant step towards the digitalisation process and will enhance the credibility of online donations. We anticipate a positive response from you on the above-said request.

Thank you for your consideration.

Sincerely,

Arun

My Father as a Depositor and my sister as a Joint applicant had a FD with Indian Bank. My Father Cancelled my sister's name and added my name and the same was updated on the FD Folio approved by bank with Stamp and signature, unfortunately my Father passed away and the same was informed providing copy of Death certificate. I gave an application to close the FD together with the Original FD Folio and the bank approved and closed my FD and the amount was transferred to SB A/c linked with the FD belonging to My Father and me (E/S). I had immediately re invested in short-term FD, individually in my name, few months later visited the branch to close my FD but branch manager denied to do so and informed me my individual FD is no hold/freezed as my sister has claimed on the closed FD via ex staff of Senior most level. This was a shock for me as Bank had not intimated me prior to my visit. I submitted a letter to Branch Manager (Manager Name ) but no reply from her, I visited the branch again for reply to my letter whereas branch Manager replied bank have sent reply to your postal address if you didn't receive then that's not my problem, so then I asked her to show the acknowledgement copy with received signature......one of the negligible reply I had ever heard, she said bank have sent to you in a normal post and bank cannot spend to send via registered post for such silly thing and this really chilled my temper and I said I will take this legally and I approached Ombudsman's help, later after couple of days she rang me and asked to visit the branch and I do visited where she tried to be very soft and politely informed me your Sister have also went to Ombudsman so this will take a long time to get solved, soon she started showing sympathy and slowly as a suggestion she gave me a offer to do 50/50 settlement with so called Claimant, such settlement option offered are neither her duty nor her rights, so finally I came into a conclusion that this is a well planned and executed with the help of branch manager. I was in a desperate need of money during Pandemic so I again visited to close my 2nd FD but the manager told the same and reminded me of the offer to accept the offer and give consent letter so that she will immediately release my FD amount but I denied and returned next day to submit a letter requesting bank to reply the reason of hold/freeze on 2nd FD and I received a reply stating that there is an dispute between you and your sister and case is with Ombudsman and awaiting reply for the same. The entire issue is going on since March 2021. This instance have disturbed with physical and mental anguish. My only belief is on God to get a justification from Ombudsman.

Thank You.

I have taken home loan from SBI vridhachalam Cuddalore tamilnadu.I also given all required documents to bank.the bank can't apply for pradhan mantri awas Yojana scheme for my home loan.please provide correct assessment ID for online check my application status.

Dear sir I am Ravindra Kumar shaw son of Sri din dayal shaw.
Sir I want to say that I take a loan from rupeeland application on 2019 ₹ 10000/-i paid 8000/-on date of year 2019.now after 1 year they call me and told me you only paid rs 3000/-and your account is not closed.so you have to pay 13000/-.on of the representative of collection department of this Finance called my family and abousing them.please do something sir.my reputation is totally distroad.i feel that I suside.that man name is Rahul Saxena.he

Sir 24/7/2020 ko maine axis bank ke application se 16500₹ ka fund transfer kiya tha jo ki hua ni fail ho gya aur ajj 12/8/2020 hai mere account me paisa ni aya bank wale meri koi madad ni kar rhe hai unke pass jab bhi jate hai eo khete hai 7 din me aega sir meri help kro

स्टे रहने 12 लाख बैंक मै भरने ,तथा कोर्ट में केस लंबित रहने के बावजूद सिटी सर्वे ऑफिस, रजिष्टिर ऑफिस को गुमराह कर श्री राम को को आपरेटिव बैंक ने मेरी गिरवी संपति पारडी निवासी श्रीकांत कैकाडे को बेच दी

श्री राम अर्बन कोऑपरेटिव बैंक श्रद्धानंद पेठ नागपुर की करतूत
कोर्ट से स्टे मिलने तथा केस लंबित रहने और 12 लाख जमा करने के बावजूद बैंक ने प्रॉपर्टी थर्ड पार्टी को बेच दी, सिटी सर्वे पर नाम भी चढ़ा लिया ।
कैकाडे बंधुओं की चालाकी
44 लाख रुपए लोन पर 4 साल में लिया 35 लाख ब्याज और एक्स्ट्रा चार्ज
नीलामी 64 लाख की स्टेटमेंट 60 लाख का
12 लाख जमा करने पर भी स्टेटमेंट में एंट्री नदारद
4 माह में 55 लाख के कर दिए 64 लाख
लेना था 55 लाख डकार बैठे है 82 लाख

Ji sir mene 9 April 2020 ko 4 bajkr 3 minute pr ek aeps withdrawal kiya lekin server
down tha to mere paise kat gye or wallet me bhi nhi aaye.. Or bank me bhi nhi
aaye... Or mujhe mera 3000₹ ka jurma na bhi chahiye 500₹ rupye.... Mene bank
me complain kar di thi

Dear sir.

I have take a small loan through cash mama application loan 5000 we have 4100 something
After 13 days i have done payments through imps
But cash mama customer care guy doing a regular call and messages and mail also
I am provided the payment slip and tell him i am done your payment please check but he is not listening me
And he is doing regular call mee
Make payment other vise i will send police in your home pleased help and
Sort this problam

मेरे मेल मे कोकाकोला कम्पनी का पुरस्कार विजेता घोषित किया गया था जो कि इनामी धनराशि £5000000GBP था को मेरे खाते भेजने के लिए कुछ पैसे मागे गये तो मैंने उस पैसे को भेज दिया था पर कुछ समय बाद वे मेल कुछ कोड भेजे उसके बाद और पैसे की मांग कर रहे थे।

Dear Sir
I have been taken the loan from DHFL having loan code xx007181 which has been closed on 28th October. But my property original documents are with DHFL. They are not handover to me still now.I have transferred my loan amount in HDFC bank. Now HDFC asked me for documents.
So I am requested to you kindly help me.

Regards
Santosh Ghodke

1 अक्टूबर को मैंने फोन पर से अपने फ्रेंड को ₹5000 ट्रांसफर किए थे 13 तारीख को मेरे पास सक्सेसफुली का मैसेज आया लेकिन फ्रेंड के अकाउंट में ₹5000 नहीं गए हम बैंक ऑफ इंडिया गए वहां से हमें बोला गया फोनpe गूगलpe ऐसे एप्स कि हमारी कोई जिम्मेदारी नहीं है हम आपकी हेल्प नहीं कर सकते आप हमारी कस्टमर केयर पर बात कर लो कस्टमर केयर पर कॉल किया कस्टमर केयर नंबर इन करेक्ट आ रहे थे मैंने बैंक ऑफ इंडिया को मेल किया कोई रिस्पांस नहीं मिला आज 51 दिन हो गए फोनpe बोलता है बैंक ऑफ इंडिया जाओ बैंक ऑफ इंडिया बोलता है फोनpe जाओ और बगरू ब्रांच से मेरी कोई हेल्प भी नहीं की गई धन्यवाद..

I have applied for the loan of rs.2-lakh.
but Bank has been harrasing me from two months by creating an useless excuse
which demolising my financial needs.

Dear
Sir
Maine 12/10/19 ko ATM se 10000 rs nikalne ke liye process kiya tha lekin light band ho jaane ke kaaran rs nahi mile aur account se paise bhi Kat gaye hai lekin aaj date tak paise account me credit nahi hue hai complain kiye Bank ko inform bhi kiye lekin aaj tak koi result nahi mila mera account ubi amarpatan dist satna me hai.
Please sir kuch action liya jaaye jisse mere account me paise waapis ho jaaye.

Still waiting to be solved the issue.
But not able to find any solution from your side sbi bank branch mandvi kutch.
Mr Nitin kumar branch manager of kutch mandvi has told to first transfer mobile no to indias no so I fill the form for that and message were coming again I fill the form as per his instructions to my NRI no but again message from bank.of withdrawal not received in my mobile no.In this process we have done three to four big transaction and my father who is senior citizen is been going to branch again n again for solution but still no solution.I talked to nitin bhai regarding that n told him.if any fraud is been done in my account how I will know about it so he replied what will I(means me nimesh) do if message will come on the spot.Is this the way to talk with customer.I and my father n brother has been patiently waiting for the solution but sorry to say that the manager which has been appointed is talking ruthlessly.From last three months we are waiting for the solution but there is no solution and even if I am transferring online from my saving account to demat account messages are coming.Mr kishan who is the there in the same branch is knowing about it and if you want then I can forward all the mails which are been exchanged.Please this is the last request from my side is there any solution pls let me know.
Very very bad experience from the branch staff as well as from maneger of the branch mr nitin who does know how to speak with customer and seniors citizens.Disappointed with the service provided to me.Pls mail me the solution or else I have ro complain further n should also take help of social media twitter instagram as well as Facebook about the services provided to customer and the pathetic experience of mine.Waiting for the solution

मा. मंत्री महोदय
मी विजयकुमार सुर्यकांत कापसे, रा.- वडगाव शेरी पुणे ४११०१४. मी शिवाजीराव भोसले बँकचा १२ वर्षापासुन चा खातेदार आहे, इतकी वर्षे बँकेचा व्यवहार सुरळीत पणे सुरु होता पंरतु गेल्या दोन महिन्यापासून आरबीआई च्या निर्बंधांमुळे बँकेतून व्यवहार करता येत नाहीत. माझ्या कुटुंबात ६ लोक आहेत. माझे आई वडील आजारी असतात, २ मुलांच्या शिक्षणासाठीचा खर्च, घराचे भाडे एवढा प्रचंड खर्च मला करावा लागत आहे. त्यामुळे मी खुप आर्थिक अडचणीत सापडलो आहे. जर ह्या १० तारखेपर्यंत पैसे नाही मिळाले तर मला माझी भाड्याची खोली सोडावी लागेल, मुलींची शाळेची फी नाही दिली तर कदाचित मुलानी शाळा सोडावी लागेल. आई वडीलांच्या औषध उपचारांच ही असच आहे. ह्या सर्व गरजा भागविण्यासाठी मला बँकेतुन व्यवहार करता आला पाहीजे, किवां कुठुन तरी आर्थिक मदत मिळाली पाहीजे. जर हे नाही झाले तर निराशेच्या पोटी मला आत्महत्या हाच एक पर्याय आहे. तरी आपण ह्या समस्येबाबत विचार करुन मला योग्य ते सहकार्य कराल अशी आशा बाळगतो. माझा मोबाइल क्रमांक ९८५०४९६३४५ आहे.
धन्यवाद

sir,मैं राजगढ़, जिला अलवर, राजस्थान का रहने वाला हु
हमारे यहाँ भारत सरकार द्वारा चलाई गई currency 10rs व नये छोटे वाले 1rs के सिक्के को लेने से सभी दुकानदार मना करते है।

कृप्या इनके विरुद्ध कोई कार्यवाही की जाए ताकि आम नागरिक को परेशान ना होना पड़े।

धन्यवाद

Sir,
I would like to bring your notice that there seems to be an option of creating an UPI ID in any bank other than that of the bank where the account holder has an account. Also even if that particular account holder (AH) has already created an UPI ID in his parent bank, a duplicate UP ID can be created in some other different bank and linked to the same account without his knowledge (complete with separate UPI PIN), except that knowledge of debit card last 5-6 digits, Expiry date, Date of Birth is enough. These details are also usually asked by the same bank's customer service operatives whenever we raise any complaints as part of verification. Can these same people not then be able to create duplicate UPI IDs and siphon off money from our accounts?
Why not incorporate safety measures like OTP from registered mobile be made mandatory for UPI transactions also.
Kindly think this option to make it foolproof.
Thanks and regards.

Coins Deposit itNahi Le Rehe h Plz Help me.

Sir my amount has been deducted. Today I go to the filling station and I ask him for the green machine but unfortunately that machine was not working and my transaction failed I also have the canceled receipt but my bank deduct the amount and I was shocked because i have only 287 in my account and now just 187 sbi stole my money without any reason.Its not right. I m a student and each rs important to me and it's not fare I also called sbi helpline and they said that you will get your amount in just 4 days if not your complaint has been noted. What is this I want my money back.its very hard to contact you guys.and just for 100rs. Cheating with innocent people is not good I know nothing gonna change but I want my money back I raise this issue but I know that it won't work please make me wrong.my complaint number is for sbi xxxxxxx

Dear Sir/Madam,

I Anand Kumar have complained so many times since 08/06/2018 regarding surrender of Bajaj Super Credit Card, But you all have not surrender the card and issued me monthly bill of Rs. 588 i wnat to say you that i never wished for RBL Credit Card issued by Bajaj Finance but you all have issued me, I have written complain so many times for surrendered but you all never intrested in doing so. I want to say that i am not going to pay the amount which has been send to me because i have already given you mail regarding surrender and it is your and your RBL Bank fault that you all have not surrender the card. This is the service of Bajaj Finance and RBL Bank how the customer will use your product there is no interest of staff to co-operate that is why i blocked my Bajaj EMI Card , If now you all are not surrendering the card i will knock the door of higher authority for you all.

So again i am saying that please surrendered my Credit Card.

Thanking You.

Dear sir maine bajaj finserve se pl liya tha 2017 me abhi maine uska fore closer banwaya tha 16 may 2019 ko to unhone bola tha ki Demand draft 25 may ke pahle jama kar denge to koi problem nahi hogi jabki maine 24/05/2019ko jama karne gaya to wo bole ki abhi jama nahi hoga agle mahine ki 10 tarikh ke baad hoga is mahine ki kist kategi aapki ab mujhe ye samjh nahi aa raha h sir ki mera Demand draft 17/05/2019 ke forecloser amount ke hisaab se bana h, 54405rs emi jayegi to mera 5000rs extra jayega... Bajaj finserve wale ye customer ko loot rahe hai pahle loan ke liye faste hai or heavy intrest rate lagakar loan fir aise pareshan karte h sir meri help kijiye bajaj finserve se koi help nahi mil rahi hai sir isliye maine complaint dali.

Dear Sir,
My wallet was stolen in That my ICICI bank debit card was present , but before intimation to customer care big amount of transaction happen by fraudent without PIN and i have blocked my card in 1 hr but before that transaction happen.
I have tried customer care of ICICI bank to block card but wasnt reachable on time.

Now i raised complaint in ICICI bank but ICICI bank is giving ststment that bank is not responsible for such transaction we will only responsible after intimation it shows how ICICI bank cares about thier customer, even thier officer giving lot of excuses against card loss policy.

What should i do in that case.

my suggestion to all never go with ICICI bank not secure not sure!!!

Santosh

Sir I have applied for csp through bankmithra they given a application form I filled it and forwarded they verified my documents and they said that RBI will send me the confirmation msg I got a msg that RBI has approved my csp so bankmithra agent is asking to deposit money for equipment and for registration is it bankmithra is safe it is located in banguluru karnataka please i want confirmation from you sir please do reply thanking you.....

Sir I have applied for csp through bankmithra they given a application form I filled it and forwarded they verified my documents and they said that RBI will send me the confirmation msg I got a msg that RBI has approved my csp so bankmithra agent is asking to deposit money for equipment and for registration is it bankmithra is safe it is located in banguluru karnataka please i want confirmation from you sir please do reply thanking you.....

Dear sir,
My name is Pankaj Tejbahadur Singh, 5 month before I taken loan from Thane sahakari bank of Rs. 5,00,000/= Lakhs. But I get only 99,861/=. It's after 5 months but I didn't get my balance money.
Please sir do the needful action.

Thanking you.
Pankaj Tejbahadur Singh
898360XXXX

मुझे आज इस ईमेल id:-rbifund4r335 [at] outlook [dot] com, rbifund2341 [at] outlook [dot] com से ईमेल आया है कि आपको 4 करोड़ 75 लाख का जो फण्ड पेंडिंग था उसे रिलीज किया जा रहा है ? आप 5 दिन के अंदर डिटेल भेजें ?

Dear sir/madam I need your help because I received toyata motors company in united kingdom the company selected me by lucky email address for this year 2018.they company staff Mr.john Martin proceeded by the demand drafts 500000/GBP,I need your help for this please check it my name thirunavukkarasu from tamilnadu in India my mail id arasan [dot] vcet [at] gmail [dot] com do you check the toyata company demand drafts the name L.THIRUNAVUKKARASU transfer by the karur vysya bank Branch perundurai, erode(district)the company staff Mr.john Martin proceeded by RBI THEN THE PENDING CHARGES WHEN I PAID THEN OLY THE transfer the fund