Shopify Customer Care No.

Updated on Monday, 18 March 2024 - 12:47pm

Organization:

shopify.in

Website:

Official Website

Important Links

Head Office

151 O'Connor Street Ground floor,
Ottawa, ON K2P 2L8 Canada.

Headquarters

Shopify Commerce
Singapore Pvt. Ltd
77 Robinson Road,
#13-00 Robinson
77, Singapore 068896.

Social Sites

Comments

Mon, 06/03/2023 - 8:20am — Dr sonali (not verified)

Same happened with me..I did transaction of rs 590 or something as COD was not available..it's been almost 10 days now I have not received any confirmation or message regarding the delivery..I think this is a fraud site..

Fri, 27/01/2023 - 5:22pm — parasbhai (not verified)

product return

you send totally different Item against my order which is not good.
collect goods from my address and take return items as early as possible

Mon, 01/05/2023 - 6:03pm — Ranjani (not verified)

Wrong product received

Tue, 28/02/2023 - 6:06pm — Rashmi (not verified)

My refund received and rong product perchase

Rong peroduct perchase

Sat, 25/02/2023 - 10:06am — Pravin Dinesh PayalAnonymous (not verified)

To return the parcel

You have send us the wrong product the product which you have show in advertising is other and when parcel received it is defaulter and worst product we have received so please complete the request as soon as possible otherwise we file the complaint against you...

Mon, 23/01/2023 - 5:48pm — Rashmi (not verified)

Fraud

Abhi tak dilivery nahi agar 5 dine nahi aayi to ye sare jaip jane ke liye teyar ho jana

Sat, 25/02/2023 - 12:09pm — Sheetal (not verified)

Order related

I ordered dress from ur jolly fab on 21st still not delivered if u r not deliver my order till tomorrow ready for consequences

Sat, 21/01/2023 - 7:39pm — Shankar n dandekar (not verified)

Order not received

I had order of a wallet size mobile at 7 th jan.2023.of rs.275 .i had done digital payment via.phone pay .still upto I have not get my ordered mobile.its a froud

Tue, 21/02/2023 - 8:54am — Rohit Gowda (not verified)

Ordered ear buds

Order not delivered yet or no any updates on the product

Thu, 19/01/2023 - 7:14am — Sujeet (not verified)

Fake product send me

Maine smart watch order Kiya tha uske jagah pe farji watch'bhej diya gya hai .aap mera sahi product send kijiye ya mera amount return kijiye

Sat, 14/01/2023 - 5:15pm — Amar Jyoti Saikia (not verified)

I ordered a jacket through

I ordered a jacket through facebook from the myshopify...but it's 1 month running last when I ordered the product but not received yet...I have mailed two times but no response from the site...

Thu, 12/01/2023 - 11:43pm — Mousham Anand (not verified)

About my order enquiry

I ordered 2 Jack from The-Look-of-Unique.myshopify.com from instagram but it's going to be 20 days but i didn't receive my order so please tell me when i get my order or when i get back my money ???

Fri, 06/01/2023 - 9:42pm — Ajay (not verified)

Fraud

Order boat earbuds at myshopify.com After payment done then show payment is failed. No any tracking details. Want money back either our order.

Fri, 06/01/2023 - 9:38am — Pravi (not verified)

Wany my money back its totally fakeee

I have ordered pack of 9 bra's from bra hub it came in 2 parcels with different persons at different time too..they are asking for payment of ₹1000...which is not correct soo I have cancelled one order and took one and the quality, size, design everything is soo different and cheap as compared to the picture shown in order and also I have received only 5 pieces..now I m trying to cancel my order But it is showing that company is closed....
Is it a joke..???
I want my money backkk..
I want to cancel my order and return parcel but I am not able to do that...do something fast.....

Wed, 28/12/2022 - 3:40pm — Anonymous (not verified)

Refund

not received order track no.
Submitted by yatin beniwal (not verified) on Wed, 28/12/2022 -11:38 am.
I had ordered 1 jackets on online jacket-store. Payment made through phone pay, but not received any confirmation or notification from merchant

Wed, 28/12/2022 - 12:54am — Manik gupta (not verified)

I want my order at any cost

I want my order at any cost it's about 15 days since I paid your money that's all . I read on insta about your ad and ordered boat headphones. I don't have any confirmation from you about my order.

Wed, 28/12/2022 - 12:14am — Manish agarwal (not verified)

Order not received

I have order jacket .my order id is 1250.payment made .but not received my product .now site is also not working .r u all cheating the people .pls clarify the matter .make make the product delivery or return the payment .

Mon, 19/12/2022 - 4:32pm — PUKHRAJ MALI (not verified)

order not delivery

my order id.#1029 dated 21-11-2022
payment amt. 998
my order item not delivery
plz refund my payment

Tue, 13/12/2022 - 2:22pm — Tejshvi soni (not verified)

Order not received

My order no. Is #1018

Order confirmed but not received.

Thu, 22/12/2022 - 12:40pm — AMAN RAJPOOT (not verified)

order is confirmed but not

order is confirmed but not recieved my order no so please tell me order no

Mon, 05/12/2022 - 5:07pm — Pushparaj (not verified)

Order smart Analog Watch but not delivered

I Order smart Analog Watch but not delivered order ID 1120 i ordered on 01-12-2022 pls respond

Sat, 03/12/2022 - 2:23pm — Kadari Ramesh (not verified)

Refund

I had ordered a smartwatch but it is not the product which I had ordered.
Money was paid.
Please send my money back and take your item

Thu, 03/11/2022 - 9:22am — Harish Kumar (not verified)

not received order track no.

I had ordered 2 jackets on jacket-store08. Payment made through google pay, but not received any confirmation or notification from merchant.

Mon, 31/10/2022 - 11:50am — Anonymous (not verified)

Mera ek combo order

Mera ek combo order tha....par mila 749ka ak headphone or maine diya tha 1399rs
mujhe mera paisa wapas karo varna mai case kar dunga..,.. froud kar rhe ho tum log

Sat, 29/10/2022 - 2:02pm — Deepk j (not verified)

my Order no1016 still not rcv

Sir we order dryfruits in your website but still its not delivered Pls do the needful.

Its showing store is not available why its happening .
Store name A mart we done online payment also
Regards,
Deepak J

Sat, 29/10/2022 - 1:00pm — Ashwni kumar (not verified)

Maine ek order kiya tha

Maine ek order kiya tha payment online ho gaya order conform hua aaj tak koi response nahi koi message nahi kya mere sath fraud hua

Fri, 28/10/2022 - 8:33am — Latika Sharma (not verified)

Boat airbuds not recieved

I had ordered boat airbuds from boat-airbuds-8263.myshopify.com and paid ₹285 for the product.
The website is unavailable and now I can't track the order and there seems no way for the refund.
Please take the necessary actions as it seems a scam/ fraud to me.

Sat, 22/10/2022 - 2:18pm — shivprasad (not verified)

copleatnt for delivery

shopify order no.#1016

On 17th OCT 2022 I placed order for a woody chair ,revolving chair and made online payment of Rs.399/-
they confirmed thru mail but the promise of delivering product within 4 days was fake. No tracking number shared nor the mobile number available on internet is reachable. Dont we have consumer protection bill in-force within India ? Do we need to rush to court for all petty issues?
boAt Aavante Bar 1280 × 1

Fri, 21/10/2022 - 2:16pm — mukesh choudhary (not verified)

ordor not recived

YOU ARE ONLINE FRAUD COMPANY
I REQUEST ALL OF CUSTOMER THAT NO PURCHASE ANY GOODS FROM THIS COMPANY

Mon, 17/10/2022 - 10:41pm — Nauman Salimi (not verified)

Payment done but oder not

Payment done but oder not received

Mon, 07/11/2022 - 7:58pm — jayapal (not verified)

payment done but not received order

please reply payment done but not received order

Wed, 02/11/2022 - 3:58pm — Raj bisht (not verified)

Order#1646

My Order#1646 not received so please provide my order 30 oct already paid my order amount but not received my order so confirm me

Sun, 16/10/2022 - 12:57am — Sachin (not verified)

Order # 1046 Payment done but order not received

3 travilng bag payment done RS.1819
15/10/2022
Order # 1046
Payment done but order not received
Not received mob sms
Not received courier service neam
Not received order id
Not received mail
Furde & feak is online all over
Very bad

Sat, 15/10/2022 - 10:43am — Shahid (not verified)

My order is not coming. please give me tracking ID.

I ordered 1 earbuds they haven't been delivered to me yet. Give me my rupees or my order.

Mon, 10/10/2022 - 2:05pm — Rohit mohite (not verified)

Not get my order till now

My order no #1030
I had order the boat storm watch on boat-hub-2myshopify. Com on 5 Oct but I still did not receive my order yet and I had paid the money for it

Mon, 10/10/2022 - 12:53pm — subhankar mukherjee (not verified)

Received wrong product and no response from merchant

Dear Team,
I have purchased a product from Trendycart one of your merchants in the COD process but I have received the wrong product I try to reach them but they responding now I developed a feeling of a Scam please do the needful.
Detail has been attached in the link

Fri, 07/10/2022 - 8:34pm — Anonymous (not verified)

Ordered product never received

Ordered from SHOPZEE VENEERS 49 DOLLARS MONEY TOOK NOW SITE IS CLOSED AND NOBODY TO CONTACT..GOT SCAMMED..CANT TRACK OR ANYTHING..ITS BEEN A MONTH

Sun, 02/10/2022 - 7:28pm — Danish (not verified)

Didn't get the parcel yet????

I have place the order of cloth from dodiyas@.com on 23/09/2022 but the cloth isn't get yet what are you doing man I have order 3 t-shirts please do something

Sat, 01/10/2022 - 7:54pm — Manish Sharma (not verified)

Payment done but Order not received

Order # 1397
Payment done but order not received

Fri, 30/09/2022 - 11:17am — Laxmikant Mishra (not verified)

shopify order no.#1080

On 25th Sept 2022 I placed order for a woody chair ,revolving chair and made online payment of Rs.1899/-
they confirmed thru mail but the promise of delivering product within 4 days was fake. No tracking number shared nor the mobile number available on internet is reachable. Dont we have consumer protection bill in-force within India ? Do we need to rush to court for all petty issues?

Tue, 27/09/2022 - 12:52am — I am Selvamani (not verified)

No mail and tracking found of my order no. #1333

I have set of headphone , Bluetooth , necked and wired and I have paid the amount but no reply yet has been received.....
Now the website is unavailable....
What kind of service is this.....

Thu, 06/10/2022 - 11:50am — Ritika singh (not verified)

Oder#1006 yet not recieved any tracking id and email id is inva

I book 2 watches of boat from
boatlifestule-5502.myshopify.com

But yet i recieved no tracking id, merchant contact detail apart of this their e-mail id is invalid or fake .

Plzz refund my payment and dont do this to anyone it's totally a froud site

Tue, 19/12/2023 - 10:15pm — Michael gurung (not verified)

Same issue here...its all

Same issue here...its all fake..I will screen short my order details and post in facebook that shopify is all fake company..

Sun, 25/09/2022 - 5:15pm — Sanyukta (not verified)

My order is not yet received

I ordered a boat t-rebel airdopes 402 still I didn't get any confirmation mail but the amount is debited from my account. Either I want my money back or deliver my product as soon as possible

Mon, 17/10/2022 - 8:08am — Satendra kumar (not verified)

Yet not recieved my order 1090

I ordered for dry fruit but till date didn't recieve my order fram shopify.com, I have paid total amount of bill but no one give response regarding my order. If not return my money after that take ligal action on shopify.com

Tue, 20/09/2022 - 10:28am — Alok kumar (not verified)

Not delivery and track order

Maine ek boat ka headphone book kiya tha payment online le li gyi aur na order place hua aur na hi order track ho rha hai

Tue, 20/12/2022 - 11:29pm — Anish Nagarsenker (not verified)

Payment made,but Order ID or Order details not received

I made the payment,but I didn't get the order ID or other order details. Please check the status and let know about the same

Sun, 18/09/2022 - 4:59pm — Keval desai (not verified)

Order #1195 this but not received yet

Bhai tum log cheater ho kya, mene ye order kiya he koi response nahi he,muje paise vapis karo ya fir order do, order no. #1195

Sat, 17/09/2022 - 2:57pm — Satheesh Pai (not verified)

Mini laptop

I have ordered and paid for laptop on 13/9/22 and order number is #1188 but no product is received till date even though I have emailed to you but no reply it is from restore 11 myshopify.com
Kindly send me the product or refund the amount paid by me at the earliest.

Thu, 15/09/2022 - 5:10pm — Vinitha kumari (not verified)

stuff not received

order no TOL512318. Still didnt received. no reply for mails

Thu, 15/09/2022 - 12:59am — Amiya Saha (not verified)

#7354 it's my order

#7354 it's my order number...this is a wrong parcel ...I want to return this and also get return my money back ...

Thu, 15/09/2022 - 12:54am — Amiya Saha (not verified)

You have given me a parcel

You have given me a parcel that a wrong....I have already write a mail...bt anyone didn't reply me ... It's a fake website...fake order...really too much. .

Fri, 09/09/2022 - 1:10pm — vishakha chavan (not verified)

Order is not received yet

My order number is 1153 not yet I'm received my order. You gave official email but who gona reply to us this is very discussing u guys taking orders and you making fool to customer

Thu, 08/09/2022 - 6:48pm — sweta (not verified)

perfecktion.in has sent wrong products

I had ordered a top/tunic with perfektion.in and they have sent some rubbish synthetic fabric instead

please look into it at the earliest

the mail id is also not correct. I sent them a mail with has bounced.
they have a live chat icon which does not work

I have been conned and I want my money back asap.

Regards

Tue, 06/09/2022 - 11:24am — Sachin diwan (not verified)

Very bad service

My order it's juicer wrong juicer delivered me

Sun, 04/09/2022 - 6:10pm — Nitin Saraswat (not verified)

Wrong product recieve

I recieved totally wrong product i want my refund NMBC0013215575 this my order id plz resolve it

Fri, 02/09/2022 - 4:20pm — Satginthang lhouvum (not verified)

Damage and issue on product

My order #1210 have been delivered but the product was not working and different product compare to the product shown at the shop.I want immediate refund

Mon, 15/08/2022 - 9:00pm — ABHIJEET PATIL (not verified)

Wrong product

I will received wrong product no NMBC0012633775.we have not returnedor exchanged policy. Pls refund my money or return my product.

Sat, 03/09/2022 - 9:19am — Panneer (not verified)

Received wrong protect

I have received wrong protect pls refund my money 1600....

Wed, 24/08/2022 - 5:45pm — Mahi yadav (not verified)

Eairburd

Mene payment kar diya hai par mere pass abhi tk mera product nhi aaya hai

Thu, 01/09/2022 - 1:56am — Atul Yadav (not verified)

maine payment kr diya hu products ka lekin order abhi tak nhi aa

Abhi tak product nhi aaya

Wed, 10/08/2022 - 1:05pm — Vanshi Jain (not verified)

My order still not dispatch ,

My order still not dispatch , I had ordered on 3 August 2022 , and order I'd is #1021 and item is boat airdopes 311 v2 _bluetooth earbuds and amount is 249/-. ...please dispatch my order ASAP

Sun, 07/08/2022 - 3:02am — RAHUL (not verified)

Order not received

I had ordered calvin klein underwear by online payment mode I didn't receive anything from your side please help as soon as possible

Sat, 06/08/2022 - 7:53am — Dilip patrudu (not verified)

Till now not received any update about my order

I order dresses till now no update
Nothing
Want to compliant

I think this is fraud App

Sun, 31/07/2022 - 7:51pm — Anonymous

Order not received

I have ordered some toys on 26/07/2022..still not received..itz a prepaid order and when I tried to track...there is no page found ..

Fri, 29/07/2022 - 1:54pm — MAHESH KUMAR (not verified)

Order not delivered 14days

I have order a chair in RS1999 from 5furniture, 14 days passed but still not received. Even I didn't get any update from company now. Internet page showing that store is not available. How it's possible. And one more thing that store is powered by Shopify.

Fri, 29/07/2022 - 8:51am — Chaya (not verified)

Products not received - stopnshop09

Placed a order with them on 18th July by making a payment to their account. The tracking mail is showing shop not available. I need a refund on my order. This is fraud they have collected the money and not sent the items. I will lodge a complaint against them if my refund is not initiated.https://stopnshop09.myshopify.com

Tue, 26/07/2022 - 11:54am — SUVARNA (not verified)

MY ORDER PAYMENT IS PAID BUT NOT DELIVERY

MY ORDER NUMBER IS 1440.PAYMENT HAS BEEN PAID ,BUT MY ORDER IS NOT DELIVERY

Fri, 22/07/2022 - 10:59pm — Anonymous (not verified)

Order no #1009

I have ordered bonjour shirt shorts and track pant on July 12 for Rs 500 i have paid throughout Paytem but not yet received and no update and no contact number and mail ID has not on existence is it a fraud pls give me update

Fri, 22/07/2022 - 4:25pm — AYUSH TULSYAN (not verified)

NON DELIVERY OF ORDER

ORDER NO - 1279 BOUGHT VIA UNDERMENTIONED IS NOT RECEIVED

cheapestgadgetsever [at] gmail [dot] com via shopifyemail.com

NO ONE IS REPLYING TO EMAIL
KINDLY CONTACT- 93311XX01090

Thu, 04/08/2022 - 12:34pm — Anonymous (not verified)

Seems to be all fake.

Seems to be all fake. Complaint to registered with crime branch or cbi or police'authorities.

Thu, 21/07/2022 - 11:02am — Akash Indian (not verified)

Frod site its cheating with customer's

I also order fashion bag and made advance payment but after payment there was no any response in email, and can't see any order details on this site
fake and chutiya site, guys don't use this site for purchase any material, its a totally Frod site.

Sun, 17/07/2022 - 1:39pm — Anonymous (not verified)

Fraud Shopify.Order not received yet,after doing full payment

I have ordered dry fruits from Draysel by shopify and made a full payment on 13th July 2022, but not received the order yet. Its a week over and still not getting response from shopify. Its fraud company so be careful while ordering any product.

Fri, 15/07/2022 - 9:09pm — Paresh (not verified)

Product not received

Please provide product that I have ordered or refund my money.order no.#1218 this order placed from kelvinshop.myshopify.com on 8th jul 2022.payment Rs.249 done for s k nakum has successfully from paytm

Wed, 13/07/2022 - 6:58pm — Shivam Gautam (not verified)

Wrong Product Received

I will receive wrong Product#1814 product number

We have not returned or exchanged policy
Please refund or return my product

Wed, 13/07/2022 - 2:13pm — johncey abraham (not verified)

Prepaid order (#1212) not received

I made a purchase on 6th July'22 worth Rs 433.82, so far I have not received any information about the item.

The link is sent through an SMS saying that this Store is unavailable.

Pls help

Wed, 13/07/2022 - 12:26am — Anonymous (not verified)

Product not received yet

I think this is fake... my prepaid order not received yet...
How get my refund..plss suggest me

Tue, 12/07/2022 - 11:37am — Nikita Gulati (not verified)

Payment was frozen

I Nikita Gulati from Ambala cantt haryana. m selling products on Shopify throught an online merchant person. They give me task I will pay for the task and withdraw the money but the online merchant person can trace me in a big task where should I pay my all money and they didn't withdraw my money. Please help me to withdraw my money. M middle class person can't afford extra money to clear the task. Please withdrawal my money.

Fri, 08/07/2022 - 1:15pm — anil (not verified)

please take action on fraud

I ordered a headphone from musiccboot store and proceed payment, but now the shop is no more available. Please help what should I do and get ...I have ordered headphone on musiccboot.myshopify.com and payment has been deducted but no confirmation and product received. Order not received was last ...
what should i do sir i m popover person so i m so sad on this incident i hope better days will come as when i don't no . fraud stop please take action on this compliant ........

Thu, 07/07/2022 - 4:16pm — Harsh nirwal (not verified)

I am ordered a t-shirt before 4 days ago

this site is rubbish these people eat money

Wed, 06/07/2022 - 3:18pm — Chandan Singh (not verified)

Order id and no tracking information received

I had purchased prepaid product #1089 from familianass.myshopify.com on 5/97/2022 but still no shipping and any information regarding product not received.
Please do needful.

Sat, 02/07/2022 - 4:01pm — Sivaprasad (not verified)

Pre paid product not recived

I have to purchase product on prepaid through watch instagram ads
Ihave to paid prepaid but it not recieved to pay refund or send the product

Sat, 02/07/2022 - 10:13am — Jai Prakash Pandey (not verified)

Order #1819 yet not delivered ,payment already done

Payment of Rs 349 done in June 22 last week for order No #1819,but post confirmation no sms was sent for delivery status
Booked site -gadgetstores9.myshopify.com...

How come this to be done for a customer who is paying his amount on trust.... very bad experience with the site used and recommend others please don't trust on such malcious sites....

Fri, 01/07/2022 - 4:15pm — Chellapandian (not verified)