Shopify Customer Care No.

Updated on Monday, 18 March 2024 - 12:47pm

Organization:

shopify.in

Website:

Official Website

Important Links

Head Office

151 O'Connor Street Ground floor,
Ottawa, ON K2P 2L8 Canada.

Headquarters

Shopify Commerce
Singapore Pvt. Ltd
77 Robinson Road,
#13-00 Robinson
77, Singapore 068896.

Social Sites

Comments

Fri, 29/11/2024 - 9:05pm — S R S (not verified)

virtumart.in

I ordered 2 track pants with virtumart.in with an offer of Buy 1 Get 1 Free. Virtumart.in have sent only 2 track pants, that too of poor quality.
They are NOT responding to my emails.

I am going to file complaints against virtumart.in and shopify as a party with Bengalury Cybercrime Branch and the District COnsumer Court.

Please inform virtumart.in to get in touch with me and resolve the issues.

Tue, 19/11/2024 - 9:48pm — Anonymous (not verified)

You have sent us the wrong item, you cheated and lied and sent me another item, you did not give me what I had ordered, my order number is #GX5995 and you have ordered #GX5230 which is wrong and you have also removed the link, if you do not replace my item I will complain on this ID, I ordered a shirt but you sent me old jeans

Thu, 07/11/2024 - 5:00pm — Harman (not verified)

Today, I got my parcel, but I

Today, I got my parcel, but I received wrong one, I am not satisfied with my parcel, then I call to customer service, first time they received the call, If I call them again they blocked my number. I want a refund.

Thu, 24/10/2024 - 12:34pm — Anonymous (not verified)

No order details available . Can not track yr order.

After ordering to MYSHOP ,got an order no.which could not be conformed.Tracking also could not be done.Thought order had failed.After 4 days received parcel from ekart.After paying for the parcel,found that wrong items had been delivered.
Am not able to contact anyone asno nos available. Thisseems to be a fake site for item purchases.

Wed, 16/10/2024 - 1:00am — Anonymous (not verified)

Wearstreet.in scam website

I got scammed by wearstreet.in these people are scammers, do not make any online payment for any orders because you will not receive the order.
I had made a payment of 3149 for 3 jackets, I kept following up with them in their email wearstreethelp [at] gmail [dot] com, they only replied to my email once and post that no one has responded, all the reviews mentioned on the site are also fraud. Hence please guys do not make any online payment to such site for orders. #wearstreet

Mon, 14/10/2024 - 9:55pm — Anonymous (not verified)

Fraud

Got scammed by anayafashion.co.in, ordered two dresses worth 699, with Id #21466, recieved very bad product. Now they are not replying to email, nor they have option for return or refund.

Wed, 09/10/2024 - 5:56pm — REVAN JAMES (not verified)

Wrong product

I ordered premium juicer machine but your company send me wrong product cheater company

Tue, 01/10/2024 - 11:42am — Anonymous (not verified)

Received wrong product and

Received wrong product and absolutely fake the customer executive calls first then says will give a was app cal and gives video call and talks rubbish n bad language what business and fake site is this

Mon, 28/10/2024 - 3:04pm — Anonymous (not verified)

Want to take a revenge. Order

Want to take a revenge.
Order again and again from same website with option COD and dont accept the parcel use different address every time.

Sun, 29/09/2024 - 1:19pm — T NAGARJUNA (not verified)

Got scammed

I got scammed by nuvita-ind.myshopify.com

Order no : 9501

I have ordered MiiOW Ice Silk Seamless Antibacterial Underwear ( Pack of 9 ). But I received 2 pieces of cheap road side unknown brand underwear. I spent 999 rupees for this. I don't see any option to contact seller.Hoping for resolution from Shopify

Fri, 13/09/2024 - 9:16pm — Ram (not verified)

Wrong product receive

I have ordered shoe rack of 999 rs but recived wrong defected product with order I'd #1783 Through Instagram
Please replace my wrong product

Wed, 11/09/2024 - 11:53am — Mahammad akram mallik (not verified)

Fraud

Parcel have defarent item... fraud with me plz

Mon, 09/09/2024 - 12:17pm — nakul sharma (not verified)

fake seller

I PURCHASED 2 QUANTITY SHOES FROM BUYDEALS SELLER ON SHOPIFY ORDER ID #1352 ON 25TH SEPT NOW ITS MORE THAN 10 DAYS STILL MY ORDERED NOT DELIVERED OR NOT RECIEVED ANY UPDATES FROM SELLER KINDLY TAKE ACTION AGAINST THE FAKE SELLER
KINDLY REFUND MY AMOUNT

THANKS & REGARDS
NAKUL SHARMA

Fri, 06/09/2024 - 4:41pm — Goutam Kumar (not verified)

I ordered a shirt from Instagram

I ordered a shirt from Instagram on 1 sep 2024 and I got my order on 6 sep 2024 but I ordered a white colour shirt but I got red check shirt which even do not contain good fabric so I want to return it and I want my refund.

Wed, 04/09/2024 - 6:27pm — Mukesh kumar singh (not verified)

To return the product

I have ordered superreading glasses from shopify.com from Facebook.Because of high power glasses order no #5289

Tue, 26/11/2024 - 5:15pm — Varun Chorei (not verified)

Deluxe Shore rack

I want to return my product because Deluxe shoe rack is bad / Demage, cannot stand, I need my money, Quick reply

Mon, 18/11/2024 - 6:10pm — Harsh Darji (not verified)

Return policy

Please help me

Sun, 21/07/2024 - 3:22pm — Athira Sreejith (not verified)

Fake product

Im ordered a smart watch on shopify through Instagram page on 13 july 2024 order id #24605 in cash on delivary. The product is delivered today 21 july 2024 and the product is a fake product. So i want to return this product and refund my amount.

Fri, 19/07/2024 - 4:18pm — Anonymous (not verified)

My order is wrong watch jo

My order is wrong watch jo watch manie order Kiya tha vo watch box me nhi hai mera order cancel kro or mere pasie return kro fake company

Thu, 11/07/2024 - 12:24pm — Garima (not verified)

Fake item recived

11/07/2024 - 12:00pm.
Fake sellers. Sending worst things in place of things showed in the page.. by lovely bra... no response.... I want mu money back

Mon, 08/07/2024 - 1:11pm — Anonymous (not verified)

Regarding not delivered my order and not any response

Sir, my order not delivered or received yet which is ordered on 29 June , 10 days have been gone but there are no any update , no response any mail no contact number provided , no shipment status and no refund received yet,
It's seems this is fake
Order I'd -#1136, on 29 June
Plz refund my deducted amount
Thanks

Mon, 01/07/2024 - 11:16pm — Anonymous (not verified)

Fake product

Fake sellers. Sending worst things in place of things showed in the page.. Curlycurls... no response.

Wed, 19/06/2024 - 6:16pm — Mohd Rizwan (not verified)

Worst product

I have recieved one order from Shopify. I placed an order for LED torch that inbuilt so many features but I have recieved worst class torch which is price of 30-40 rupees Shopify charged 599 that product.

Thu, 13/06/2024 - 7:28pm — Anonymous (not verified)

Seller in shopify are fake.I

Seller in shopify are fake.I had buyed from seller named rukhasanafab and product selled by Maria fashion all are fake.Received a garbage material and I lost my money. When I tried to return through mail there is no reply and no number to contact the seller.I contacted Shopify through online and they also not taking any responsibility regarding these fake sellers.

Tue, 11/06/2024 - 3:38pm — Abhinav Kanoongo (not verified)

Fake seller hosted by shopify

Fake sellers sending garbage to customer. I have been duped.

Thu, 06/06/2024 - 1:49pm — Anonymous (not verified)

Wrong product received from polo plaza.

I also got wrong product.plz help me

Tue, 04/06/2024 - 4:52pm — VINOD PATIDAR (not verified)

Return the parcel

I Ordered two paint but got Small size. Kinldly return the parcel and get my money back. Please do needful. I already emailed the same but did not get any response yet.

Mon, 27/05/2024 - 6:46pm — Smiley (not verified)

return my product and get my money back,wrong product delivered

i have ordered for summer comfortable non.slip fully covertible push up bras (pack of 3) but received only 1 bra n off different model.

Thu, 23/05/2024 - 11:06pm — Mohd Gulfam (not verified)

Wrong product received

I have wrong product received please re return this and please provide the same product we have purchased

Thu, 06/06/2024 - 9:19pm — Nagaraajan (not verified)

Fake product delivered

I have ordered aliminium invicible retractable rod. But I have received 3 sets of 555 cardboard paper playing card set for which amount paid

Fri, 10/05/2024 - 3:31pm — Latha (not verified)

Return my money

Wed, 17/04/2024 - 11:56am — Pratiksha (not verified)

Wrong product delivered

I have received wrong product with wrong size and now I am not able to return the same

Mon, 26/02/2024 - 5:14pm — Amol Jadhav (not verified)

recevied wrong & poor item

i ordered two pants and get 1 poor quqlity pant this is online fruad please return the package and give my money

Mon, 06/05/2024 - 3:32pm — Ranbir Singh (not verified)

Wrong parcel delivered

Shopify sb tho gatiya te gandi site a . Sali passe le lndi a te product thik nhi delevery krdi . Ramjade kute log fuddu mere passe do . Tuhade pyo de passe a jo free khande rhinde j fudda yoni se ramde kutte dalle .

Fri, 01/12/2023 - 7:26pm — Vinay sharma (not verified)

Wrong item delivered

Hamne Lenovo ka iPad onlinebook Kiya tha aur unhone mujhe sare
bheja hai company ne ne mere shath dhoka Kiya hai is liye apna item return le aur mera Paisa bapas kare

Thu, 16/05/2024 - 9:46am — Vivek Kumar (not verified)

Items return

Wrong item delivery hua h bluetuth smartwatch online kia tha aur katora dekar gaya h please solution

Fri, 12/04/2024 - 6:53pm — Anonymous (not verified)

Sare log mil ke court me case

Sare log mil ke court me case krte ho

Big scam ho rha h many customers ke sath

Sat, 01/06/2024 - 2:49pm — Dinesh Patel (not verified)

Mere sath bhi yahi huwa he

Mene jo product mangvaya tha usme 4 piece underwear the jab parcel aaya to usme sirf 3 piece the vobhi local ye to sarasar loot he.

Wed, 04/10/2023 - 8:43pm — Fathima Mary (not verified)

Kurti sets ordered from

Kurti sets ordered from fabindia, payment done but haven't received invoice or delivery date. Either deliver the correct product or refund the amount of Rs. 639 paid on October 2nd 2023.
Order number order14058382xx. Paid to account holder name SHAIKH MUMTAJ BANU FARUKHBHAI

Sat, 30/09/2023 - 3:42pm — Umesh Chandra (not verified)

Feke order wrong product

Feke order wrong product froud kr rhe ho kuch order Karo kuch bhejte ho order no.B1018S

Thu, 07/09/2023 - 7:13pm — Deepak sain (not verified)

Wrong order received

Wrong oredr rexeived
My order cargo pant but received other pant order number. MSST28AUG5086

Wed, 06/09/2023 - 10:17am — Irfan (not verified)

I have received fake products for my order from brand fusion

I have ordered from Brand Fusion Summer cargo pants bt received dirty jeans pant please take your order back it was pathetic to see you have delivered wrong product to me.
I would appreciate if you take your product back and refund my money.
Order No 21433

Sat, 11/05/2024 - 12:09pm — Anonymous (not verified)

Fake order

Return watch rong product

Mon, 04/09/2023 - 9:11pm — Amit Tripathi (not verified)

Payment done but order not delivered

On 07.08.2023 I placed my order with 391fa9.myshopify.com through order number#4282 and paid RS.672.60 but my order not delivered yet.

Now I think, I am a victim of online fraud.

Mon, 04/09/2023 - 12:08pm — Shraddha Gupta (not verified)

gown suit fake product

my order has been received other product and fake product please return my money and return order

Thu, 31/08/2023 - 7:35pm — Chandra kishor silswal (not verified)

Regarding to bluetooth

Mene boat Rockerz109 cool blue bluetooth mangwaya tha lekin uska charger jeck Kam nhi kr rha isliye muje replace karvana he ya muje mere paise vapas kr de or apna product le jaye

Mon, 21/08/2023 - 8:07pm — Vamsi Srivatsav (not verified)

I have ordered crocs .... But

I have ordered crocs .... But money got debited but order haven't been confirmed....i need my money back or product to be delivered.

Sun, 13/08/2023 - 8:12pm — Anonymous (not verified)

Courier is not yet come

I had ordered 3 products on 24th July'23, 2 watches & 1 ear pod, but my courier is not yet come. its almost 1 week.

My Order no. 2694.

If products are not available then kindly refund my money urgently.

Fri, 04/08/2023 - 12:31pm — Saba (not verified)

Money has been taken but

Money has been taken but product not delivered

Mon, 31/07/2023 - 5:01pm — Anonymous (not verified)

Courier is not yet come

I had ordered 3 products on 24th July'23, 2 watches & 1 ear pod, but my courier is not yet come. its almost 1 week.

My Order no. 2694.

If products are not available then kindly refund my money urgently.

Fri, 28/07/2023 - 3:37pm — Sudhakar Kushwaha (not verified)

Order cancel

I want to cancel my order

Sat, 14/09/2024 - 9:28am — Surajit jar (not verified)

Order cancel

I have a change my mind and l am cancel my order

Sun, 09/06/2024 - 5:00pm — Vasanthy (not verified)

Cancel the given order

Order done by mistake

Mon, 24/07/2023 - 5:32pm — Bandi Rani (not verified)

My order not received

Mon, 24/07/2023 - 4:52pm — Anonymous (not verified)

Earplug not delivered

I had purchased earplug order no.1026 at af4d48-3.myshopify.com dated 10-jul-23. Still parcel not delivered.

Sat, 22/07/2023 - 9:35pm — Anonymouskishor (not verified)

My product is not booked but money has debited.

I was booking combo of watch,speaker,earbuds.
All information I had given at payment I completed.
Money has debited but the product has not booked.

Mon, 31/07/2023 - 10:01am — Arun Kumar (not verified)

Order not placed

I have booked a neck band headset .money debited twice and order not booked

Tue, 11/07/2023 - 4:59pm — Mohanalingam (not verified)

My order details not received

5/7/23 i order in boat airbuds Bluetooth money send successful. Not received my order details. Help me

Mon, 24/07/2023 - 5:38pm — Bandi Rani (not verified)

My order not received

Sun, 09/07/2023 - 8:26pm — Devansh Patel (not verified)

No massage came for airpods

I paid Rs 149 for bluetooth airpods.
After which no message came.

Sun, 09/07/2023 - 5:58pm — Pavithra sridharan (not verified)

I ordered combo kurti set on

I ordered combo kurti set on 22/06/2023...i paid the amount.. But product not delivered still now.. I have proof to send the money.. I know the transaction id too... Give the product or refund the money.. Money via payUbiz app

Fri, 07/07/2023 - 8:34am — Nitoo Badjate (not verified)

Order not received

I ordered thewe kurtas and three full sets. Still did not receive order

Refund the order

Thu, 06/07/2023 - 9:43pm — Himanshu Jha (not verified)

My sound bar is not diliver

Mene sound bar ke liye 310 rupees payment ker diye but Mera sound bar deliver nahi hua my order no#1398 hai please refund my money

Thu, 06/07/2023 - 2:34pm — Anonymous (not verified)

Order confirmation not received 4mbm3

I hve make payments for 2 orders placed on 2nd July 2023 thro GPay. I received msgs that my account was debited and the 2 payments are made
But I hve neither received any order confirmation nor anything about my consignments ie when they'll be delivered etc. When I tried the link I got the msg no such shop. How to get back my money? One order is for Rs.514/- and the 2nd one is for Rs.554/-. Total is Rs.1068/-

Sat, 01/07/2023 - 4:55pm — Rakesh (not verified)

Payment deduct but order not received

Product not received

Fri, 23/06/2023 - 8:10am — Namrata Shahane (not verified)

How to track order.. money is already paid

My order no #1396.
I have paid money but no tracking details received. More over, site is also not working.. showing msg.. store is not available. Please return my money or deliver the right product..

Thu, 22/06/2023 - 3:08pm — Vireshkumar pawar (not verified)

Regarding product confirmation and delivery updates

i ordered a pairs of boat earbud from this site and paid the money through paytm as COD was not available. Payment was successful but i have not received any order confirmation or any and product kind of message for my order.

Thu, 27/07/2023 - 8:21pm — Anonymous (not verified)

Money debited but product not received yet also no query about i

I also cheated by this site.. I had ordered from Instagram also made payment but not received product yet..if you know any pls tell me too bro..

Sat, 17/06/2023 - 10:14am — Aditi Daad (not verified)

Product Not Delivered

I placed an order for a three piece kurti set from my Shopify.com worth Rs. 300 and paid GST also. and I did the payment for the same including extra Rs. 40 for next day delivery and now I can’t track my order status on Myshopify. Com

Fri, 16/06/2023 - 9:27pm — saruchi (not verified)

Not delivered a order

I order a luggage bag from a site which is shown on a Instagram that is exxonbag.myshopify.com and they not delivered a my order

Fri, 16/06/2023 - 9:25pm — saruchi (not verified)

Not delivered a order

I order a luggage bag from a site which is shown on a Instagram that is exxonbag.myshopify.com and they not delivered a my order

Tue, 13/06/2023 - 2:49pm — Fariyal Lucknowala (not verified)

Cheats

They r cheating people...I pd 1000 rs and received the wrong product worth 100rs...no way of returning it!! No reply as well

Tue, 13/06/2023 - 12:33pm — Devinder Bhambra (not verified)

product not delivered

you guys should have some shame aise paise lete ho to bhagwan sab dektha hai aap ke family kabhi bhi kush nahi reh sakthi return my money 488/- on gpay have send on payu payments privated limited

Tue, 06/06/2023 - 10:51am — Sagar kotrange (not verified)

Wrong product delivered

Fake side wrong product delivered

Thu, 01/06/2023 - 3:13pm — Manvendra Singh Sengar (not verified)

My order master lander

I'm order a master lander massager but u delevered me a wrong product, I'm payment online 1499 rs ,but product is wrong,i want refund my money,plz provide me a refund link ,refund link isn't showing,my product tracking id is A833515D42

Wed, 03/05/2023 - 10:44am — Ayesha Khanam (not verified)

Product not delivered

Is this website fake? I didn't receive any update or confirmation msg, my product isn't delivered it's been days.

Thu, 20/04/2023 - 4:51pm — K v krishna Rao (not verified)

Ordered on not received

I ordered boat sound bar .payment was completed but I am not received any messages or mail or ordered no.

Please send items otherwise refund my money

Sat, 15/04/2023 - 1:45am — NAMBIRAJAN (not verified)

Product is not delivered

i ordered 2 pairs of boat earpodes from this site and paid the money through paytm as COD was not available. Payment was successful but i have not recd any order confirmation or any kind of message for for my order.

Thu, 30/03/2023 - 4:41pm — Chandrasekaran (not verified)

Dry Fruit order

I ordered some dry fruit and paid an amount of Rs. 1,027/-. But after payment, no information about my order, neither the order number is given for tracking.

Myshopfify.com seems to be a fraud website.

Sun, 26/03/2023 - 9:47am — Deepak kumar pandey (not verified)

Order quiry

Dear my order no #1093 ,kindly deleverd this consignment,either u dont know me
I m in kolkata police ,i take a action for this

Sat, 11/03/2023 - 7:11pm — Shruti jain (not verified)

Money paid but order showing shop is unavailable

i ordered boat earpodes from this site and paid the money through google pay as COD was not available. Payment was successful but i have not recd any order confirmation or any kind of message for for my order.
This is a scam and they have sphenoid my money.Now when I open shop link it is showing shop unavailable

Fri, 28/07/2023 - 2:41pm — Vinay kumar (not verified)