Shopify Customer Care No.

Updated on Monday, 18 March 2024 - 12:47pm

Organization:

shopify.in

Website:

Official Website

Important Links

Head Office

151 O'Connor Street Ground floor,
Ottawa, ON K2P 2L8 Canada.

Headquarters

Shopify Commerce
Singapore Pvt. Ltd
77 Robinson Road,
#13-00 Robinson
77, Singapore 068896.

Social Sites

Comments

Mon, 30/05/2022 - 7:06pm — Anonymous (not verified)

Sent used saree shopify do not cheat

Shopify fm a2009 2nd floor raj textile tower near shree Mahavir textile market opp bhaktidham temple magob surat 395010 Gustin 24BELPK0355Q1Z4

DELIVERED THIRD CLASS USED SAREE RETURN MY MONEY PROVIDE MY REFUND.

THIRD CLASS DOUBLE STANDARD CHEATER

I WANTVMY REFUND BACK 618 RUPPESS.

Fri, 27/05/2022 - 6:16pm — Anonymous (not verified)

ARI haven't an also received

ARI haven't an also received my order

Thu, 26/05/2022 - 4:01pm — Anonymous (not verified)

Dear sir/madam I am order

Dear sir/madam

I am order with you Headset also paid prepaid amount kindly inform where my order detials

Wed, 11/05/2022 - 12:20pm — Pravin Gunjal (not verified)

Please provide product that I have ordered or refund my money. Order no. #1074 this order placed from musicstore.shopify.in on 8th May 2022.payment Rs 319.00 done for MAULIKBHAI KALPESHBHAI DHANANI has succeeded from payu team

Tue, 26/07/2022 - 2:22pm — Shankar suryavanshi (not verified)

Product not received please send it product

Wed, 27/04/2022 - 11:43am — Anonymous (not verified)

Ye website se koi v person

Ye website se koi v person kuch v order n kre ye land chat Or thakne wala shopping site h
Maine v order kiya payment krke
Nhi abhi tk paisa return hua hai nahi product mila hai

Tue, 07/06/2022 - 3:40pm — Keval godalaka (not verified)

Product ordered but not received yet and no any response or stat

I ordered one product from this site
https://dynamic-01b7.myshopify.com/
But no any positive response and product dispatch details
my order #1020
Also pay for this order same
I can't find my order and dispatch details it's almost one week
Please response and confirmation ASAP

Tue, 07/06/2022 - 3:38pm — Keval godalaka (not verified)

Product ordered but not received yet and no any response or stat

Fri, 27/05/2022 - 6:18pm — Anonymous (not verified)

Naa hi mujhe mila koi product

Sat, 23/04/2022 - 6:48pm — ankita giri (not verified)

Prepaid order not received yet

I had order kids cloth from kajal creation on shopify, also paid money for this order via paytm but yet the order not received also tracking link is now unavailable and continuously showing the message that store is not available. I have all payment and order proofs screenshots, if my order will not receive to me in coming 5 days or not refund my money by shopify, i will definitely drop a complaint to consumer court. What are you guys actually doing is totally fraud, I also write an email but no response given to me on my complaint
. How fraud you are

Sat, 02/07/2022 - 10:44am — Harsh thakur (not verified)

Mere sath bhi yhi hua h case

Mere sath bhi yhi hua h case on delivery ka koi opson nhi tha online payment kr chuka hu but koi notifications nhi mila abhi tk na massege pe na email pe ye galat hua h hm order take bhi nhi kr sakte aur page bhi open nhi ho rha h

Fri, 03/06/2022 - 8:33pm — Sagar Rathore (not verified)

Fraud with me

Some fruad done with me I also order from Geeta fashion but order not received yet and payment done with Paytm.

Fri, 15/04/2022 - 4:26pm — Anamika mishra (not verified)

Not received my product payment also done order #117 3

Guys I haven't received my product yet payment also done to princess hub amount 845 /- even not received Amy sms and mail for the same..
Is this fake ... should I report it ????
Princess hub order#1173 kurti-stoore my shopping.com - princess hub on 02/april/2022

Sat, 09/04/2022 - 1:56am — Jai Bhagwan (not verified)

Prepaid order not received

Order No.#1143
Paid Rs.299 but item not delivered to me
It seems that many merchants are fraud

Mon, 27/06/2022 - 1:18pm — Ranjan Samanta (not verified)

wrong material delivery

My Order 1936 delivery today but wrong material . we have order Beautiful Printed 7 pices but wrong material .
we have order Facebook site. we have try to cancelled and customer number . please help to cancelled order.

Sat, 09/04/2022 - 1:47am — Jai Bhagwan (not verified)

Order not delivered

Paid Rs.299
Order not delivered to me
Arrange refund

Sat, 26/03/2022 - 2:10pm — Vivek Yadav (not verified)

Order issue

Maine Gadgets191 which powered by Shopify par Boat airdops order kiye the But abhi tak order deliver nhi hua

Thu, 28/04/2022 - 11:01pm — Riddhi (not verified)

Complain for non delivery of product

My order number - #1009

I have ordered from shoppy bluetooth earphones on dated 19th April 2022 payment already done I have not received my order till now or any confirmation text.
Kindly verify and let me know or else refund my money

Fri, 11/03/2022 - 9:51am — karan saxena (not verified)

About my product

Sir mera product ka status mere ko nhi mila hai abhi tk 2 din ho gye hai order no. Mera #1057 hai please iska status mujhe mail kr diya jaye mail id - karan [dot] saxena98 [at] gmail [dot] com

Tue, 01/03/2022 - 9:53am — kunal malik (not verified)

maine 299 ke ek watch

maine 299 ke ek watch parchese ke h jiske na to mujhe order number mila h or na he order recieve hua h ya to mera paise refund kre nhi to m consumer court m complain kraunga

Thu, 24/02/2022 - 1:20pm — Amrita mehta (not verified)

Prepaid order not received

Not recieved any details of my prepaid order ...
I ordered 3 kurta pajma set and paid 745rs but i didn't got anything ... I want my money back i want my refund my money ... Shopify.in fake website and payupayments pvt ltd was also fake don't trust them ..... m giving u every detail of my order .
Transaction No
for Rs 745.00 done for AVANIK BHARATBHAI VAGHASIYA has succeeded from payu team

Tue, 08/02/2022 - 11:20am — Thilak (not verified)

Want to know my order status

Order # 1137 from ladiesmodeltop, no delivery status has been sent from the site. I placed the order on Jan 4, 2022 & its been 4days. Kindly help.

Sat, 05/02/2022 - 11:20am — Irbaz Panwala (not verified)

Order issue

Order mila nahi. Online Peyment kardiya tha.

Thu, 27/01/2022 - 12:23pm — Shamim Akhtar (not verified)

I pay online full payment but

I pay online full payment but my orderd Not verified please refund my payment I orderd on 26.01.2022

Wed, 26/01/2022 - 1:26am — PriyanshuAnonymous (not verified)

Not recieved any details of my prepaid order ...

I ordered jacket and paid 259rs but i didn't got anything ... I want my money back i want my refund these fuckers take my money ... Shopify.in fake website and payupayments pvt ltd was also fake don't trust them ..... m giving u every detail of my order below...

Transaction No. 1460980fivefiveninenine for Rs 259.00 done for PRAGNESH BABUBHAI DHUMALIYA has succeeded from payu team

Fri, 21/01/2022 - 4:15am — Payal Sachdeva (not verified)

Didn't received my package

I ordered 3 items on 17th Jan 2022 of rs1200 and I didn't received my package yet and money is deducted from my account. My order #1117 please help me out and deliver my package or give my money back

Tue, 18/01/2022 - 4:15pm — Akash rana (not verified)

Frode

Sir I bought a smart watch . But delevery box was empty . I have proof .sir please give my money

Sat, 15/01/2022 - 6:07pm — Prasenjeet khobragade (not verified)

I have not received the order till today

I had ordered the JOOBOX Jacket date of 09/01/2022 and I payed full payment online(278/- Rupees) from mensjack.myshopify.com is powered by Shopify and I haven't received the order till today so I want my ordered within three days or refund the money within three days

Tue, 11/01/2022 - 11:06am — Anonymous (not verified)

Order

I have also ordered a product.and pay full payment online but I didn't any update from those side...I believe that this fraud company

Tue, 11/01/2022 - 10:58am — Anonymous (not verified)

Order

I have also ordered a product.and pay full payment online but I didn't any update from those side...I believe that this fraud company

Thu, 03/02/2022 - 12:53pm — Ravi Kaushal (not verified)

No information about my order

Mane bhi product order kiya hai full payment online kiya hai but koi information nahi products ki mujhe bhi lagta ye company froud karne ke liye banai hai

Sun, 09/01/2022 - 8:57pm — Akansha Tripathi (not verified)

Product not deliverd

Order # 1131, no delivery status has been sent from the site. I placed the order on Jan 2, 2022 & its been 7 days. Kindly help.

Tue, 04/01/2022 - 12:28pm — Manoj Lima (not verified)

Not getting any response for my product

I've order a watch #3075, just want a status of my order, please update me with the status of my order

Sun, 02/01/2022 - 8:55am — Ar Jun (not verified)

I have not receive my order

I had ordered shopar jecet of price 229 and ans i payed full payment by phone py i also paid 39rupis axtra for 2 days dilivery but i have not received my order till today so i want my order in with in 2 days or refund my money within 2 days otherwise i will file p.i.l in consumer court.

Fri, 21/01/2022 - 11:04am — Mukesh Pandey (not verified)

My order id

Sir mera odear kb ayega our mera odear I'd kya he

Sat, 01/01/2022 - 10:33am — Murali krishan (not verified)

Prouduct orderd not receviced

I orderd product in smart-max.com on 27/12/2021.my order no #1105 not yet received product or any information. Please ask them to refund my money.

Thu, 30/12/2021 - 1:00pm — Devendra Singh (not verified)

JACKET NOT RECEIVED

Hi Shopify team,

I booked the jacket 27.12.2021 and payed online but now unable to track my order and haven't received the order.

Please look into the issue.

Thu, 09/06/2022 - 9:36am — Anonymous (not verified)

Not received my order

Myshopify team,
Please refund my payment orelse deliver my order on time

Sun, 28/11/2021 - 11:56am — Dhruv Gore (not verified)

Product not delivered by fashion cart which is powered by Shopif

I had ordered the combo of the 3 shirts of price 499 and I payed full payment online from fashion cart which is powered by Shopify and I haven't received the order till today so I want my ordered within three days or refund the money within three days otherwise I will file P.I.L in consumer court.
Dhruv Gore
Advocate

Tue, 14/12/2021 - 8:29pm — Hiren (not verified)

Order

had ordered the combo of the smart watch of price 285 and I payed full payment online from fashion cart which is powered by Shopify and I haven't received the order till today so I want my ordered within three days or refund the money within three days otherwise I will file P.I.L in consumer court.

Sun, 31/10/2021 - 1:04pm — Anandamohan Manna (not verified)

No update about order

I purchaged an office chair from chaircard,powered by shofify on 29.10.2021.My ordered no was 1085.But till now I can not get any update,any information about my product.please help.

Mon, 13/12/2021 - 2:14pm — Anonymous (not verified)

No update about order

I have ordered a purse. But their is no update. Plz look at the issue.

Mon, 25/10/2021 - 4:47pm — Anonymous (not verified)

FashionBurst.inn

I have yet receive my products as it was told that it would be delivered by Saturday 23 October. But still not received
FashionBurst.inn
ORDER #1052

Sat, 16/10/2021 - 6:43pm — Priyanka Basena (not verified)

To return order

I ordered suit but I got wrong product. I got saree. Please help me to return this product

Mon, 27/12/2021 - 3:35pm — yogesh patil (not verified)

I got wrong product

I ordered get me but I got wrong product. I got a wrong watch . Please help me to return this product

Mon, 24/01/2022 - 5:10pm — sachin yadav (not verified)

worng meterial received

Dear Team, i have ordered Noise smart watch. Customer ID: RS3431781. Today i received Order, tis is wrong material which i have received today. I have received Titan Watch in Parsal which i have receive. Kindly replace this material and provide me right material which i have order or refund me money rs 1399.

Sachin yadav.

Mon, 11/10/2021 - 11:40am — POOJA JHA (not verified)

not dispatch MY ITEMS ITS FAKE WEBSITE

i had ordered a spinning mop and 3 burner gas stove on this site "homeshoppings.01.myshopify.com" but items not sent yet and payment done from my side PLEASE SEND MY ITEMS OTHERWISE I WILL FILE COURT CASE AGAINSTS SHOPIFY

Fri, 08/10/2021 - 2:03pm — SIDDHIKA (not verified)

ORDER NO RECEIVED

Siddhika here, i ordered utensils set basics 15 piece non stick cookware set on 3rd october and paid rs. 499 for this and didn't got any notification related to my order. My order no. Is Order #6193. Please check and get back to me as soon as possible.

THIS IS THE CONFIRMATION MESSAGE WHICH I HAVE GOT Hi Siddhika, thanks for your purchase of Rs. 499.82 from Home Shopping! We'll notify you when it ships. View order (#6193)

Thu, 30/09/2021 - 12:29pm — Sumit (not verified)

Order not Delivered

Hi i m sumit i ordered a bluetooth watch from store shopp 3 on 14-9-21 now its 30-9-21 order not received
Payment is done through payu team
Transaction id 13956743932xxxxx for BHALALA JENISH DHANSUKHBHAI
what can i do is it fraud happened with me what i say
please solve the problem as soon as possible
Thanks

Wed, 27/10/2021 - 8:20am — Tuk Tuk meena (not verified)

Order not receiving

Please check your my order not receiving in this complain company is not better in your service your service is very bad my order water issue in in 20 days not receiving Nahin to Fir main complain Karunga aap sab ki company Mere paise kha Gayi Hai

Wed, 15/09/2021 - 4:06pm — Anonymous (not verified)

Have shopped on 7/9/2021 from

Have shopped on 7/9/2021 from Razal.in.myshopify.com
There has been no delivery for any of the product
Payment has alsso been made
There is no contact number of the vendor

Mon, 31/01/2022 - 9:50am — Kondapally saikiran (not verified)

I were order android watch

I were order android watch but i didn't received it. This is second tym! I pay the amount by payu i have transaction id also . It was a fake app platform .plz dont play with customers....

Thu, 05/08/2021 - 7:01pm — Anonymous (not verified)

Order no delivered

Hi team Shopify

I am vijender Kumar 25 July 2021 I order the one smart watch from site bloomart.in and according to company policy the dispatch the order 4 to 8 working days. After that 1 August 2021.I try to check my order status but when I click Order link I received time of order bloomarts.in site not showing and showing me login in Shopify so I creat and login in Shopify account. But after login site show me new age and new web page and still. I don't receive my order and I'm not able to check my order status also. So please tell me what I do this is froud done with me.

Thu, 17/02/2022 - 8:49am — Vinay (not verified)

I have done my payment but product not received yet

Hlo Shofiy I was ordered a Earbuds on Glittercloths.myshofiy.com before One week.Payment was also done by me but still now m not received Any Confirmation message & product So I want plz refund my money otherwise shortly deliver my product.

Sun, 19/09/2021 - 3:56pm — Ashwini Singh (not verified)

Order not delivered

Hi this is Ashwini Singh, I made a purchase of a smart watch from the eleven and made a payment of 899. When I started checking the order(1088) status, the site is now unavailable. Please look into this matter as such things will spoil your brand name. Thanks and hoping for some relief.

Thanks
Ashwini Singh

Tue, 07/09/2021 - 7:23pm — Anonymous (not verified)

I have placed an order on 1st

I have placed an order on 1st of September, 2021 and have also done the billing, but till now i have no information regarding its delivery. Please help me in this manner

Thu, 26/08/2021 - 8:28pm — Anonymous (not verified)

Hi team, I also facing the

Hi team,

I also facing the same issue, I have orderd saree and payed online but now unable to track my order and haven't received the order.

Please look into the issue.

Fri, 30/07/2021 - 1:27pm — Murtuza Mani (not verified)

Scam

Dear management team

I have made a purchase from one of the merchant name "chair club" having a facebook as well as Instagram page.
The payment was done through payUmoney gateway. This merchant is a big scammer, please help me refund my money

Wed, 26/01/2022 - 2:58pm — Kamran Ahmed (not verified)

Payment done but products not received yet

Hi Team, I have ordered 4 items on 1/25/22, wherein I have paid the full amount but I did not get any confirmation regarding the order like order confirmation, delivery schedule, product details, billing information etc. It's a big scam with the customers, request you to please help me to get the refund or deliver my products as soon as possible.

Mon, 26/07/2021 - 4:07pm — Keta Thakkar (not verified)

wrong products received.

I ordered combo shirts from steadystop site powered by shopify on COD basis. I paid full amount on doorstep and received the products. But it was totally different from the real products that I ordered and totally different from real images. I wrote email several times but the email id given on their site is fake. I am not able to reach them. I want to return the items and want a refund or real products. But after reading all comments I am scared now. They are cheaters.

Wed, 08/12/2021 - 8:48pm — Nupur Ranade (not verified)

Received the wrong product

I had ordered a set of Bra’s. Shophia store sent me a saree/ dupatta instead. This is absolutely not done. I'm trying to reach them on mail since afternoon and there has been no response which is extremely unprofessional. I even tried to get in touch with them via Facebook, asked the delivery person if he has any contact number.

I need my refund of INR 989 immediately. I'm not trusting such fraud websites like Shophia store from now onwards.

If my money isn't returned within the next 48 hrs, I will take this on social media and put an end to it. So so disappointed with the service.

Tue, 13/07/2021 - 2:46pm — b.swapna (not verified)

kitchenhousecom

Dear Team

I have order on 9th July 2021 kitchen item but till now i am not received i already paid amount can you please help me on this

Tue, 20/04/2021 - 11:27pm — Monali Chaphekar (not verified)

Can't found web page

I have ordered some goods from dkkitchen 2 days before as money has been deducted from my account I got the mail and message of ordered confirmation and when I am trying to reach them it is showing this page is not available.
After reading the other people's complaints I think this is also false website who doesn't care for the customers and allows the fraud people to do their work shame on you.

Wed, 05/05/2021 - 8:57pm — Bharti (not verified)

Fraud happened

I have placed order on 21st Apr 2021, after then chasing the order calling on their number but no response the money deducted in advance.The fraud happy with us now body hearing.

Please do not place any order here.They are fraud.

Mon, 05/04/2021 - 6:42pm — Bhumit (not verified)

This website is totally fraud

This website is totally fraud please don't buy anything and don't make payment if yoi did than your amount would be gone to these chor

Wed, 31/03/2021 - 3:57pm — Dhvani pandya (not verified)

Complaint

I had order 3 purse through fashionboxxs and already paid the amount ,not able to reach the page , didnt received delivery.

Call me urgently

Sat, 13/02/2021 - 12:10pm — Kiran (not verified)

I have ordered watch (order

I have ordered watch (order number 1585) in smartshop powered by your shopify online ecommerce website ...I already paid money through BHIM app but I dint get my order ...I think this is right time to teach you such a scammer first of all why are you created such type app this kind of scammers ... first of all I want to file FIR against you only because you are the developer ...as soon as possible I will put into Court

Sun, 04/04/2021 - 4:45pm — Priya (not verified)

Didn't get my order

I am priya from chennai I have ordered combo kirthi from shopxdeals sponsed by Shopify and I have completed my payment by card but I didn't get the product plz intimate us as soon as possible plzzz

Sat, 30/01/2021 - 5:48pm — MARTHANDAN THANGARAJU (not verified)

Poor response from shopify

I would like to share my experience with this cheating site called shopify this site looted my 959 rupees and never return my money

Sat, 26/12/2020 - 5:16pm — Mohit (not verified)

Not received my order

I had ordered a bicycle on rider.com through shopify, but still not receive order or any update on that, I want my order or refund otherwise I will go to consumer court.

Tue, 19/01/2021 - 2:50pm — Manmohan (not verified)

Home theatre system

Note courier details
Note received for courier

Thu, 17/12/2020 - 7:11pm — Munib Rajbhar (not verified)

Fraudulent Website new2tech

This cheating website is because my given order has not reached me yet..।

Sat, 12/12/2020 - 4:53pm — Anonymous (not verified)

I purchased a bicycle worth

I purchased a bicycle worth RS 3000/- on an offer price from shopper -stopper-online. I paid the money on 04-12-2020, but i didnt received any notification or my order after that. i want my product or my money back else i will complaint to consumer court about this and file a case.

Fri, 20/11/2020 - 10:21am — Shriraj Nimbalkar (not verified)

I ordered hometheater in

I ordered hometheater in offer I paid 900/- rs but I couldn't get my order so give me my order or refund my money

Tue, 17/11/2020 - 6:32pm — Misbah Laskar (not verified)

Mera 2000 refund koro plz plz

Sat, 24/10/2020 - 8:53pm — IMRAN AHMED (not verified)

not receive mini smart computor

mini compurot not receive from 04.09.2020 order no44326027417

Mon, 06/12/2021 - 3:09pm — vinay joshi (not verified)

item not delivered

Dear Team

I have placed a order in 1st december 2021 order no #1085, but still item not delivered.

allready payment done but item still not delivered, why such thing u r doing this.

pls dont do this immediate you should be stop this nonsense work.

Tue, 20/10/2020 - 6:10pm — Suvarna desai (not verified)

Reliever wrong product.

I want all my refund amount. Delivered wrong order.

Tue, 27/10/2020 - 11:44pm — Rizwan ahmad (not verified)

Order confirmation

Maine earphone bluetooth order kiya tha magar mujhe abhi tak koi confirm nahi hua ha order kab milega payment bank se deduction ho gayi hai please bataye

Sun, 13/09/2020 - 9:57am — Pradeep kumar (not verified)

Return

Wrong product send me. Please arrange to refund my money back contact no 701712**

Sun, 13/09/2020 - 9:55am — Pradeep kumar (not verified)

Return and refund

Wrong product send me. Please arrange to refund my money back

Sun, 13/09/2020 - 9:40am — Pradeep kumar (not verified)

Return and refund

Mne online headphone book kiya tha shopify company se....lekin usme wo product ni tha jo mne order kiya tha.....to plzz ise return krke muge pase refund kre

Fri, 11/09/2020 - 1:48pm — Anonymous (not verified)

my parcel is open n product not find

i wnat my money refund

Fri, 11/09/2020 - 11:04am — Maninder pal (not verified)

Product returns

I ordered for one smart watch and smart earphones combo offer in 1699₹ but when I order see this is not smart watch this is toy watch and simple earphones. Plz exchange my product

Sun, 27/12/2020 - 2:49pm — Jayaprakash (not verified)

Home theater

I am order 26/12/2020 home theater but which date delivery I do no

Sat, 05/09/2020 - 7:07pm — Kunal desai (not verified)

Ordered refunding

I have received faulty ordered

Wed, 26/08/2020 - 5:42pm — Jasvant Pankaj (not verified)

head I have shopped 22 August

head I have shopped 22 August one product online, I have not received any response yet, I have also made online payment for it. Neither my order is being tracked, I have not received any message or email so far, please solve my problem.

Sat, 15/08/2020 - 6:39pm — ganesh (not verified)

metirial not ispatude

I booked product for last 4/8/20.but till now i never get any calls.n any update.otherwise please refund my payment.

Tue, 11/08/2020 - 11:03pm — Bhavik mehta (not verified)

Complaint

Hello sir I had ordered from Projector-World,com.I had ordered mini laptop for rs.1500. Neither I have received laptop nor any intimation. Whenever I try this site its always showing site is unavailable. I got email also order confirmed. I have all proofs. Is it fraud site then I have to take legal action. Kindly let us have our product delivered where no tracking nor any intimations are getting delivered.

Wed, 22/07/2020 - 1:21pm — Prem Bharti (not verified)

Mini home projector

महोदय
मेने जो मिनी प्रोजेक्टर के लिये on line shoping किया उसका मुझे कोई भी मेसेज या कोई भी Response नही मिला क्या मेरा order बुक हो गया या ये कोई फ्रॉड तो नही है। अगर ये फ्रॉड है। में इसकी complent पुलिस में करता हूँ। कृपया मुझे तुरन्तु अवगत कराने की कृपा करें। फोन से या मेसेज द्वारा।