Please help my account re open

I book auto today Driver name umakant
65/-rs cash liya he dtiver ne or mere uber credit se 50/-rs bhi less ho gaya

Food quality too much bad. We ordered food from gaber grill. Chicken gravy was not good. Gravy made by bread.not onions in gravy.totally waste my money. I request to uber it please complain against restaurant Gabbar grill

Amounts paid but my order not placed

MY PYAMENT IS NOT TRANSFER IS MY ACCOUNT

My order has been canceled without any information to me...I had made the payment too...

Dear team, following is my concern:
• I was using UBER for the first time in Delhi.
• Your UBER App has auto debited Rs. 368.28 and same was credited after trip completion.
• Driver asked me to pay round-off amount through PayTM as his mobile network was not working.
• Then I pay him Rs.370 ( by scanning the Bar code placed inside the CAB, Name Sh.Sunil Sharma, Order # XXX201911061713530047, kindly see the print screen), However the name of CAB driver was Sh. Ankush Kumar (as per your App).
• Then again Rs. 368.28 were deducted from my PayTM account. See the below screen shot.
• I think, now you have understood the problem.

With Regards,

Mahender Singh Bisht
XXX2930695

He is take long root and wroung root that fraud driver becareful people

I booked ride from supertech icon to telenity Noida sector-4 of Rs.192.. but at the moment of drop off charged Rs.423.
When I asked to driver about it ., He said it happened due to traffic.

How they change fare once I booked with 192 inr

Even I called in customer care number .. but number is unconnected

Request you to kindly consider reversal of this cancellation fees that were charged to me yesterday and today:

FRIDAY (09TH AUGUST) EVENING INCIDENT AT AROUND 9.00PM

I may mention that this cancellation was initiated by the driver that the destination entered in UBER App was different from actual destination I wanted to go. Actual destination was Krishna Residency, CBI Colony, Jubilee Hills, Hyderabad, Telangana 500033, India

An amount of INR 69 was debited to my account

My booking was for a pool taxi

SATURDAY (10TH AUGUST) INCIDENT
Today also the cancellation was initiated by the driver. I booked for a pool car for 4-6-26/3, Inner Ring Rd, Mushk Mahal, Attapur, Hyderabad, Telangana 500048, India

Starting point was Topaz building near Amrita Hills .

Today the driver called and asked me my starting point and destination, and he discovered that he would be required take a U turn after travelling for some distance, he requested me to initiate cancellation, and when I refused he cancelled the request. As a result you debited my account by INR 47.25

Kindly check the position and do the needful......I shall appreciate an early response in the matter....

Hi

I booked a cab this afternoon and went from my residence to Unnati Marg, Delhi only. The road travelled is in Delhi though there is UP border at few metres.

I was charged 231/- extra as toll charges for 3km. moreover my cab didn't take any such route having toll.

Pls refund my money as I have already paid my fare.

SIR, PLS INFORM IF I CAN HIRE UBER ON MONTHLY RENT BASIS FOR CHANDIGARH ON DISCOUNTED RATES

You cab UP23T7232 made unplanned stop for refuelling off national highway near Kapasera border while trip was under way. Being CNG refuelling it was a long queue & to come back national highway again substantial time was lost. It was more than 20 mins in CNG station only

He did unnecessary arguments that such unplanned stops are allowed & have to be accepted by passengers

I reached my destination 30 Mins late missed a business meeting & finally lost a business. It was a financial loss to my company as well as mine

Who will compensate for this ? I need an amicable reply

Yesterday we booked a cab from Elante Mall Chandigarh. A car connected with us almost immediately and the driver informed us to come to the main entrance for pickup. We waited there and then called him to be informed that he was waiting for us somewhere further. We requested him to come and pick us up at the agreed pickup point. Within a minute he cancelled the ride and we were charged rs. 42. I agree that if a customer makes the driver wait or cancels the trip, the penalty should be borne by the customer. However if the driver cancels for his no show then its unfair to charge the customer. I think the rights of the passenger should be defined so the drivers ca not take undue advantage and make the customer pay at all times. Ihave paid this amount to the next driver but it would only be fair if this is reimbursed to me. Kindly look into the matter and reimburse my amount.

There are two Srinivasa Road in T.Nagar, Chennai. Driver goes to wrong Srinivas Road and refused to come to my other Srinivasa Road about one Km away. Waited for fifteen minutes and I got message that trip is cancelled. After a few minutes I receive a receipt for Rs. thirty as cancellation charge.

It was driver's fault. I could not get any conveyance for about fifteen minutes and my turn for appointment with eye hospital postponed. It caused severe mental agony. As a matter of fact I should file a consumer petition claiming damages. I regret the Uber is penalising me for their error. I do not know whether the Uber and the driver are adopting tricks to make money.

May I request anyone who knows who is the regulator for complaints against Uber provide me the details.

On 5 May 2019 on 16.57 pm, I booked a uber car no. RJ 14 TB 2604 and I choose pickup destination as per your app map but cab diver stand on wrong place when not reached cab I call driver than he can not ready to lesion and understand my current location and told me 176/- rupees me mujhe app ne kharidliya hai kya mai app ka nokar nahi hu aur phone kat diya . my currant location is more than 500 meter away from dirver location however my location was on the main road. his behavior was very rude and uncivilized and cancelled my ride after that uber showing Rs 48 outstanding on me. Really, this is very frustrating and now I'm going to uninstall Uber and will never suggest anyone to install Uber I hate Uber. If uber not take action against dirver of Car RJ 14 TB 2604 and not informe to me what action has been taken and unconditioned apologize tender before me I will sue against Uber go. and all consequence will be bear at your level.
Uber Go car no. RJ 14 TB 2604
Gajendra Singh Chauhan
Advocate

On 5 April, I booked a uber cab and pickup destination was approx 500 meter away from my location however my location was on the main road i called driver and his behavior was very rude he said he can't come to my location. I request him that I'm injured i can't walk he not ready to come and spoke with me very rude and cancelled my ride after that uber showing Rs 48 outstanding on me. Really, this is very frustrating and now I'm going to uninstall Uber and will never suggest anyone to install Uber I hate Uper

Driver cheated with me

I had booked Uber go on 13 November, but the driver had already had a customer in the cab. I had booked Uber go. He challenged me that do whatever you want to do but will not let the passenger deboard. I was not charged cancellation charges, but that doesn't mean the driver will do whatever he wants. Attached is the photos of the cab and the driver.

For the inconvenience I want to be compensated with free rides

Sachin Shukla

I'm working on uber eats , uber eats app shows wrong payment request, and many uber eats DE facing payment issues we are asked uber office staff mr.leela krishnan and payment staffs no response and nonsense and uneducated people are working on coimbatore uber office
What is this.

Dear sir
Dear sir
At 2.50 pm your uber driver dropped us at Raddison Blue hotel Kadavanthara from kakkanad. It is a prepaid booking booked by my niece. Even then your driver compulsorily took Rs.150/-from me.

Very bad uber experience at kochi. Please take and return me my money and ask that driver to talk to me.

With regards
A.Uthayakumar

Dear Concernn

I have 3 complain

1. on 26th September 2018, i booked uber for my sister as she was suffering from fracture, but your driver complete the ride and i got the massage the i have paid Cash of Rs. 99.75 although she was standing over there as the driver told us that he is on the way and coming but he wont.

2. on 11th October 2018, i booked uber from thane to kalyan but after waiting till 3 hour driver not came neither he is receiving my call. so if you people charge for canclling rice after 5 min arounf 50Rs so i waiter for 3 hour that mean i need atlist 2000 Rs.

3. i cancelled one pool ride as i booked wrongly you charged around 50 Rs. i dont mind you charged 50 or 100 but i want cash baak too i waited for 3 hour in case 2 and i waited in case 1 also to total CONCREDATION you people can decide and let me know.

I am a regular Uber customer. I keep on traveling from one city to the other. In other cities Uber service is really great. But unfortunately in Guwahati I always face a lot trouble booking an Uber cab. Everytime the drivers keep denying the rides. The drivers in Guwahati only accepts a ride when we can fullfill all their requirements I.e (1) we must give them cash. (2) the distance should not be too short or too long. (4) From the airport they will never go to area such as mirza, Vijaynagar, palashbari, bangara etc.
If your drivers are so demanding why do you even put such areas in your map.
The drivers accept a ride and then they will call us and check if we meet up to their expectations or not. And if we cannot they will keep cancelling the rides.
Today again I am going to Guwahati and I am so sure if I go and book Uber, again you demanding drivers will do the same.
Horrible service!!!

Dear
Uber Ap apni app me costumer halp no ad Kare...or ap cancelled charges hatye driver cancelled kartye hai or pay ham logo ko karna padta hair... Aj mere Saar Sunil naam ke driver ne pick karna tha..mujhe bola sir 2mint apki location pe ara hu or fir usne apna phone swich off kar loya gadi no 0974 or mujhe let ho raha tha to maine parsnal convention Chala Gaya...esa fast time nhi keye baar hu hai or mujhe har baar cancelled charges lae 42rs Please sort out my problem...

Lost my passport coming from doctor square hospital VIP road zirkpur and at time giving payment to driver at city heart hotel in sector 18D chandhigarh I forgot my passport in cab but I remember just now at middle of night today I checked all my belongings can't find my passport I am 100% sure I left it can when paying the driver please check I am supposed to go back to UK on 16th October I wait your reply please consider its URGENT MATTER THANKS

The cab just assigned to me, asked me my drop location when I denied to tell he came locked can and gone away... Please take necessary action. Cab number is MH 26 N 5996

I had booked uber from m g road metro station to sector 16 gurgaon. Despite my tepeated call driver did not turn up at pick up point. Ultimately i cancelled the trip for that i was charged. Not only that Rs. 551 was also debited from my pytm wallet illegally.

Hello,

I was overcharged by RS 50/-. As I was booking the Uber auto, it showed me RS 29/- cash and when the trip ended it cost me RS 83/-. How can the estimates be so wrong. I understand estimates can vary but by this amount, it is not acceptable. Just because it showed rs 29, I booked your auto. Otherwise I would have booked ola auto which was charging me only 50 RS.
Please look into the matter.

After getting down from the cab our cell phone with sim no xxhas been taken and k or switched off . Not able to get the phone back. Driver says don’t know and not cooperative to to help with any information to put our efforts to track the cell phone.
Moreover he suggests to take a duplicate SIM card for the phone.
Uber can actually help in such cases just by checking politely with next trip passenger if at all it was taken which will not be the case because immediately after our trip phone kept switched off
Driver cab no ending with Dezire

I forgot my handbag in the vehicle in my trip, when calling the driver he is not able to help with the trip details of the customers taking a ride after me bcoz of virtual and actual no showing up in their system. When calling the custome care they are also not able to help me with the details of the passengers, no seriousness towards the customer who has lost their item and just have to wait for reply from the customer care end..

I have booked non cash trip from Mumbai Airport to pune. Driver Santosh Mulik told at the end of trip that though you have booked non cash trip u have to pay in cash as this is outstation trip and outstation trip only done with cash payment. As default method was credit card payment so it didn't get debited from account at the end of trip so I trust on him and paid him with good tip. A week later when was booking for next trip the app ask to pay the outstanding of last trip which was Rs. 1655/-. When I have contacted driver he said that he didn't get money from Uber for this trip. When I communicated the issue to Uber the customer care just said that they can't do anything in this case as I have paid in cash to driver is not their Fault. After this I have sent so many msg to Uber on app but not a single reply from Uber. This is very disappointing response from Uber as they can do contact driver to settle the amount or even refund to me deducting his payment but the least bother about the same. Later 2-3 times driver pick up the call and said he will return the money as he has received from Uber also but later he stopped picking up the phone. What worst experience with Uber team and from the driver.

I have raised today an issue with regard to the above payment through your app. We are not able to speak to your office as there is no telephones line.

It is such a restrictive way of customer service where people who have lost money are not put to hardship but also there is no assured customer resolution of genuine complaints. I have already lost Rs. 200 in addition to this.

I shall greatly appreciate if this complaints is redressed at the earliest.

o The Concern Executive

I have booked Uber services through Uber app from Karel wadi, Thakurdwar to Virar. The driver Satish accepted the drive and reached the pickup point. I again called to confirm if he has reached. He asked me the drop destination and replied him its already mentioned in the booking, than he denied to go thought it was accepted by him, further he mentioned that i dont have sufficient CNG to reach the destination so better you book a uber diesel car and he disconnected my call.

The confirmed trip is canceled by the Uber driver, which cause me inconvenience. AM NOT LIABLE TO PAY THE RECEIPT OF CANCELED TRIP AS THE CONFIRMED TRIP IS CANCELED BY THE UBER DRIVER WHICH CAUSED ME INCONVENIENCE.

Sincerly

COMPLETE NONSENSE EXPERIENCE by UBER (Panchkula)(My account = monanarula [at] gmail [dot] com) = Today morning , My SON had his CLASS XII Exam , Missed his Bus , Booked UBER (DRIVER MOBILE Number = ( 9 8 0 3) (1 5 4) 358) , Talked to Driver who was 4 Minute away , He Said he is Coming , followed his movement on UBER APP , suddenly after 6 Minutes , it started coming MEET DRIVER NOW , Cab was Nowhere , even on App it was showing at little distance , CALLED THE DRIVER , he did not Pick up 4 Times , Then on 5th Time he picked up and said , he is coming Shortly = I ASKED HIM , Requested him to please hurry , APP is showing he is standing somewhere, Told him that My SON WILL MISS HIS CLASS XII EXAM , Due to his extra delay despite having confirmed from him on Phone just at time of booking , he said he is coming in 2 Minutes , shared ADDRESS Also , despite GPRS Location being OK , and after 2 MINUTES DRIVER CANCELLED THE TRIP , PUTTING MY SON CLASS XII EXAM IN JEOPARDY = "SUCH DRIVERS (DRIVER MOBILE Number = ( 9 8 0 3) (1 5 4) 358) apart from LENDING A VERY BAD NAME TO UBER and it's reliability , ARE NOT GOOD FOR WELL BEING OF SOCIETY and can be called PLAIN CHEATERS (If he was not to come , he should have told immediately when First call was made , why drama for 12 Minutes ), THEY ARE THE ONES WHO DESTROY THE GOODWILL OF SOCIETY as well as TRUST ON UBER , Apart from REMOVING FROM UBER , WHY SHOULD CASE U/S 420 and FRAUD SPEAKING be not filed against such DRIVERS (After all UBER only says , All drivers are Independent and we are just a APP as a mediater) =(and what did the "HELP" do , refunded the cancellation charge and went silent ) SORRY UBER , YOUR CAB AGGREGATOR SERVICE IS NOT MADE TO PLAY WITH CUSTOMERS

Dear Team,

On 1st September 2018 early morning at approximately 02:00 A.M I booked ride by Uber representatives from Mumbai International Airport to Kalyan but not received bill receipt. So request you please send me my ride bill details. Ride details as below.

Ride Date: 1st September 2018. Time: 01:00 AM to 04:00AM approximately.
Pick up location: Mumbai International Airport (BOM)
Drop location: Raunak city, Aadharwadi Jail Road, Kalyan West. 421301

Thanks & Regard,
Kashinath Narayankar.

last night i book a ride conform payment on my app 58.47 but driver app to show 413 i pay 413 plzz retern the amunt and miss bhabh your driver with me

Hello UBER Support,

Extremely disappointed with the USELESS UBER services TO Kalyan.

Today, I had taken my dad to hospital for dressing on his hand which had undergone surgery 3 days back.
Completed my trip in 3 stages..
1. From DADAR to DADAR TT (UBER) - Rama MH01 CR0149
2. From DADAR TT to Thane. (UBER) - Santosh MHO3 CH4020
3. From Thane to Kalyan. (Had to book an OLA bcoz of USELESS UBER)

First driver was ready to start the trip as soon as he came to know the destination was Kalyan he cancelled the trip that he gave excuses that he does not have enough CNG gas so we had to leave the cab near DADAR TT.

Second driver was ready but as soon as he came to know destination was Kalyan he started the trip and he cancelled.
Here we had to bear loss of Rs.48 / -
Later he told us to book till thane and then we continued our trip till thane.

So we got frustrated with UBER and booked OLA.

If you cant provide services to and fro till KALYAN, then please stop your business in Kalyan as it was the case before.

Atleast, we expected on humanitarian grounds that the drivers would drop us till kalyan as we had a patient with us.

Would like to utter few bad words but no use as it will fall on deaf ears.

Will spread awareness on social media as to how PATHETIC and POOR are UBER services.

Hope i get my refund back soon.

Bye to UBER from now on.

Regards,
Poonam

I booked a ride from (Hyderabad ),Gachibowli to Lingampally .driver make us to wait 45 mint.. every time saying same story .. I am very near to your place ...I am with my kid .. he is crying .. I could stop him on road .. I tried to cancel trip .. charges are applicable for the cancellation.. uber charging for our cancellation even for driver s miss behaviour and miscommunication .. at last driver canceled the ride..