Select your preferred language: English, Hindi
(This facility is not available on 2nd And 4th Saturdays, all Sundays and Bank Holiday).
Sr No. | Services | Keywards |
---|---|---|
1 | For Registeration | SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “Last 4 digits of account number” to 7308080808 |
2 | SMS Banking | Type the specific keyword for the transaction and send it: ‘BAL<last 5-digits of a/c no.> to 7308080808 |
Sr No. | Area of Operation | Name and Contact number of Nodal officer |
---|---|---|
Banking No: 1800 1600 / 1800 2600 (Same For all Locations) | ||
Monday to Saturday : 9.30 a.m - 5.30 p.m ( Excluding regional Bank holidays, 2nd And 4th Saturday ) | ||
1 | Andhra Pradesh and Telangana | 040-67921327 |
2 | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | 9395852112 |
3 | Bihar | 7485072506 |
4 | Chhattisgarh | 9522440827 |
5 | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | 079-66630428 |
6 | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | 8130306083 |
7 | Delhi State | 8130306083 |
8 | Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | 0172-4125133 |
9 | Jammu and Kashmir | 8130306083 |
10 | Jharkhand | 7485072506 |
11 | Karnataka | 6361008794 |
12 | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | 0471-4253303 |
13 | Madhya Pradesh | 9522440827 |
14 | Districts of Mumbai, Mumbai Suburban and Thane | 022-24811081 |
15 | Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) | 022-24811082 |
16 | Odisha | 7655993097 |
17 | Rajasthan | 0141-2353326 |
18 | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | 044-69039236 |
19 | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | 7267850740 |
20 | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | 7267850740 |
21 | West Bengal and Sikkim | 033-44065165 |
22 | Mumbai Corporate Office | 022-62841505 |
Sr No. | Partner | Customer Care Contact |
---|---|---|
1 | Google Pay | 1-800-419-0157 |
2 | 1-800-212-8552 | |
3 | Mobikwik | 011-61266390 |
Sr No. | Country | Contact No. |
---|---|---|
Existing Account Holder Queries (24x7) | ||
1 | USA |
855-999-6061 |
2 | Canada |
855-999-6061 |
3 | Singapore | 800-101-2850 |
4 | Kenya | 0-800-721-740 |
5 | Other Countries | 91-2260006000 |
* Kenya - For fixed networks, tollfree number is accessible from Safaricom And Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel And Orange | ||
* All other countries - Local charges may apply. Kindly check with your service provider | ||
NRI Account Opening assistance (Toll Free) | ||
6 | USA |
855-207-8106 |
7 | Canada |
855-846-3731 |
8 | UK | 800-756-2993 |
9 | Singapore | 800-101-2798 |
For other Countries , Fill this form to receive call back | ||
Please Note : These numbers are only available between 9 pm to 5 am IST. |
1st Floor, C.S.No.6/242, Senapati Bapat
Marg, Lower Parel, Mumbai 400013,
Comments
Online account
Mene online regular saving aacount open kiya but uska koi mail nahi aaya jabi me kyc bhi kara chuka hu fir bhi bank ka koi reply nahi aaya nahi aacount number na aur kuch jab online aacount open kiya tab usme 5000 dale bhi other atm card se uska bhi koi sms nahi aaya jabi acvount se debit ho gaye h
amount debited from account
Dear Sir/Mam
I am holding an account with you branch and was operating successfully suddenly the services went to worst, i received a message that an amount of rupees 10,000 has been deducted and i have not opt for the transactions please kindly refund the amount as soon as possible
Knowing about job job apply in hdfc
Sir,
I want to kow that
Is hdfc bank post any job in Quikr.com
I am unable to transections through netbanking
I am unable to transections through netbanking, Please help
Worst customer care services
I have been trying to close my hdfc credit card for the past 3 days. No one is attending the call and its saying "all our customers services ate busy attending the other calls". I have been waiting in the line for more than 40 mins for each call. Still not able to get the support. Please help to close my credit card. They told its completely free. But still they are deducting money without any transactions made by myselfv. Very worst. Un satisfied with your banking.
Statement
Statement
Debit payment
eedback or Comments: 885 rupees have been deducted from my account, which was debit card fee, I should return this money because my financial condition is going bad. You will know there is a lot of problem due to lockdown
Regards,
Gaurav kumar mahaur
Debit payment
eedback or Comments: 885 rupees have been deducted from my account, which was debit card fee, I should return this money because my financial condition is going bad. You will know there is a lot of problem due to lockdown
Regards,
Gaurav kumar mahaur
ACH charges problem
ACS Debit Return Charges have been deducted from my account without notifying them.And I am calling HDFC Customer Care. But they are not picking me up. I am not being told the solution to my problem.
My credit card amount is payment in EMI
Dear sir please this is sir please my credit card payment createin EMI sir I don't have money I pay only in monthly wise please understand sir
thank you regarding venkatesh
SET ATM PIN
Dear sir
I have been reissued the atm card after I had lost the previous one. Also I had got the OTP TO set the atm pin but the expired of the top was over. Hence not able to set te pin
Plz help me in this regard
interest charged even after closing the full amount
my credit card amount is closed fully. even afterthat they are charging interest of rs 7180. when we asked it is the financial charge .
when my money is hold by HDFCLIFE for 3 months about Rs 9.35 lacs single paise interest is not paid.
For bank single rupee is not paid, charging interest.
for customer Rs 9.35 lacs is hold for three months, not even single paise is not paid to me.
who will correct this type irregularities and who can support customer like us.
credit card matter
credit card is closed application
but not closer then
he is paid chargable demand
CR Card Payment
Dear Management
I have paid the amount cr card bill on due date but next day got msg that the transaction reversed. And after that they autodebited minimum due. Which is not only unethical but also wrong business practice. Then i try talking help from different helpline numbers but no customer care is there.
Feeling disappointed and closing the card for ever now.
To face harshment to open my school account
Sir i am gurmeet singh a govt.teacher of Govt.primary school saide shah wala Distt.Moga Punjab
I want to open account school accounts at HDFC bank branch IFSC code HDFC0003206 Fatehgarh panjtoor Distt moga punjab,
But the bank employs will not open my accounts.when i go to bank to open my school accounts they make many excuses,
I face very harashment so please solve my problems.
To face harshment to open my school account
Sir i am gurmeet singh a govt.teacher of Govt.primary school saide shah wala Distt.Moga Punjab
I want to open account school accounts at HDFC bank branch Fatehgarh panjtoor Distt moga punjab,
But the bank employs will not open my accounts.when i go to bank to open my school accounts they make many excuses,
I face very harashment so please solve my problems.
ATM withdrawal not received but amount debited in our account
Dear HDFC officer
We tried to withdraw Rs 2000/- from an ATM at Sagar MP. The ATM machine number was TAN6871 of TATA indicash. Though the amount was debited to my account but the machine did not dispense the amount. Pls credit back this amount to us.
Amount Rs 2000/-
Thanking you
Deepti N Nawathe
Main Apni credit card ki puri payment Kar Di
Civil par Dal Diya Hai aapne NOC bhi hai mere paas do saal se main bahut koshish kar raha hoon Koi Kuch Bhi Nahin kar raha please help
Net banking not working
I took this account for my salary but net banking is not working. Since one year I did not use net banking. Now amount in my account is not tallied more 2k was deducted I did not why this happened to me i called to different customer care numbers almost 20-30 times but was not connected.please reach me to resolve this issue if not I will change my salary account
Against tells caller
I got a call from tells caller ms.Simran she said you have been shortlisted for hdfc bank they also told to me deposit fee ,I paid fee but now they add my number in black list.they didn't return my money
Irritating behaviours
I visit for collecting return check and for authority to collect letter and my aadhaar has given but still bankers demand for original to verify I never carry any IDs with me because I have soft copy in my phone and government has provided e kyc facility after that employee wants original and his way of talking is realy very irritating
Unable to connect with customer care agent
Sir I am Prakash holding credit card from HDFC bank and approach the customer care number of HDFC bank and there was no option of customer care agent and unable to settle the issue with HDFC bank
Hi, My account is being used
Hi,
My account is being used and the amount is withdrawn with out my authorization, . I am trying connect with HDFC customer care since 3 working says but I am on hold and no one is responding.
If you don't want to receive customer's call then please close your services.
Connect with me asap. Need urgent help
Employee behaver Very worst
I am writing today to complain of the poor service, I received from HDFC BANK(Villiwalkam) on JAN 30, 2019. I was visited as a customer of Hdfc bank, to cancel my DEMAND DRAFT, on that time I fill my DD cancel request form with my mother tongue and submitted in counter, the in-charge of that counter looks me like terrible. because DD cancel form I filled in Tamil.
Then after I ask for DD cancellation request acknowledgment more than 2hours. They did not answer any of my questions about Bank queries and details. Why should our precious time be wasted over such trifling jobs which would hardly have taken five minutes?
I am an old customer of the bank and have found it very troublesome to have had to ask for acknowledgment so many times. It is an unprecedented lack of service and I have found the behavior of the officers very un-co-operative and rude.
I trust this is not the way That bank wishes to conduct business with valued customers—I have been with you since more than 5* years and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.
Worst service
Hello,
Myself krunal ranpise
Contact:7756XXXXXX
Issue: I have applied for HDFC credit card and havent received yet.. Its been around a month and they said within 8 days you will get it.... An agent named Komal asked for documents again even after submitting hard copies earlier.. I tried pinging her many times but she was ignoring VERY BADLY.. Even after asking about the status, she gives no reply... Her contact number is 848287082X.. This incident is of Pune. Still I am waiting for my credit card. I want strict action to be taken against this agent and I want my card otherwise I will have to go for another option.
Regards,
Krunal Ranpise
About refund
I have used a yesterday but my transaction was incomplete and I didn’t receive money but after sometime i got a msg that from money has deducted but I didn’t receive any cash in my hand
HDFC bank transection dispute
I had been done transaction on 02/july amount transfored to my brther account city bank baba fakruddin but i have not received and my brother also not got i wants raise dispute kindly check and do the needful on priority.Yesterday i called to your HDFC customer care at 6:55 pm 03/Oct /2018.They said that same day returned i have not able to find any details in my bank statement in same day also.Kindly revert with solution on priority .Awaiting for your response.
Opening a bank account in hdfc bank
My name is "saurabh" I go to the hdfc bank for open a saving bank a/c but a bank worker said to me that " you have first name but not last name so we can't open ur a/c.
Lien marked bank account
This complaint against hdfc bank lien marked my bank account without intimate for due credit card payment. When i asked to bank then they do not reply till senior levels. How hdfc bank access my personal money because every people his own assets save account on bank trust and bank hold money for deduct wrong charges . I am surprised this kind of behaviour by HDFC BANK.
I WILL SURELY FILE COMPLAINT AGAINST THIS INTO COURT .
BANK AC xxx 6538
BHUPESH MAHAJAN
Credit Card
Dear Concern,
I have been trying calling you guys for last one month.My credit card has expired and inspite of my instruction to deliver new card at office address it has been delivered to Residence address.Since no one is available till 5 PM so it has been returned to you.I have been trying to call customer care but I think you guys do not give option to talk to customer care,everything is computerised.
You have charged me but not goven me card.
Kindly reverse charges and send my card at my office address.
Regards
Anupam
9792xx4149
Wrong balance showing in account
Hi Team,
As per transaction list my closing balance and my remaining account balance is not matching. I am trying connect with HDFC customer care since morning but I am on hold and no one is responding.
If you don't want to receive customer's call then please close your services.
Connect with me asap. Need urgent help
Thanks
Kamal kapri
Debit card date expiry
मेरा डेबीट कार्ड की। तारिख २९/७/२०१८को activet करना था पर मैं किसी कारणवश यह नहीं कर सका अब मैं कार्ड activet करने जा रहा हूं तो वह नहीं हो रहा है कृपया दूसरा कोई तरिका बतायें।।
Worrest service
Iam a nri customer i have appaliead personal loan before 2 months back right now also i am rounding my branch.they want only deposit our money they cant provide any loans worrest services.
Bank related
To.matirala
Ta.lathi dis.amreli
Pincode:365430
Name:ankur viramgama jayantibhai
Problem: this area are no bank .to village of 1000 account open but no bank services . Sbi one bank are but no service . Two manager are in 1890 account are handle . Matirala in center of village to 5 center villages . 20 km are no bank services. Plz note the hdfc bank notice.
I got interview call saying
I got interview call saying hdfc bank has been shortlisted me and they told me to pay 2150 .I paid money den dey r phone is switched off . you ppl shud take serious action on this
Please Confirm Party Name using cheque no
Dear Sir
Please provide company name we have cheque No. 103756 Rs. 11215.90 Clearing Date 05/05/2018 and Cheque No. 005902 Rs. 18720 clearing Date 05/05/2018
Need to open A zero balance savings Account
Kindly Contact me or send your executive on priority as i need to open the account urgent Contact me on 8384xxxxx
Address Karampura New delhi 110015
Account open
Need zero balance account
Dilay personal loan
Sir alreday sumitted document no replay
Personal loan
Respected sir I am submitt my document 3 December HDFC Bank Ratlam(M.P) my priuprod loan but not progress..
Not paid my repo and parking bill
Sir my name is Manoj Kumar. I am from Muzaffarpur in Bihar . Sir, I sent a repo and parking bill in 2015. At that time I was talking about bhatinda 83/1 civil lines branch mr Wasim sidana ji his employee no.is v6006. Frequency of the next month is getting reciprocity. Later mr wasim ji gave the job ends. Then I started talking to Mr. Ravi Gupta. Mr. Ravi Gupta ji also continued to give assurance continuously. Your payment will be made next month. Three years have passed but I have not received the payment yet. I am repeatedly urging that my sister is married. I need a lot of money.
credit related
Sir mera credit card nahi mila pehle likha tha dispatch ho gaya h par ab treck karne par likha hai ,returned to bank,
Par mein home branch gaya but bank ne kaha ki here is no available so please guide me
Wrong deduction from my saving
Dear Sir / Madam,
Yesterday Rs 2249 deducted from my saving account no 50XXXXXX26046 in the terms of ITUNES.COM.
Myself not aware about this or what is the itunes.com. Can you please update me that what the itunes.com otherwise requested to please refund my deducted amount in my account.
If myself not getting any reply from your side withing 24hrs then myself register complain in consumer forum.
Regards,
Jitendra
cancel my hdfc credit card account
dear sir/madam
my name is ashok and my credit card no.is 4346786002821964.
last two years to i m leave in london.i have paid all my dabit amount in savar kundla branch.and my credit card expired in may 2014 after then i m not applied any new credit card.and also i m not recieve any kind of new credit card.however hdfc send statment at my indian home address with charge Rs.1700.so plz check my account history and cancel my all previos charges and completly close my account.
thanks
Need to change address and want to become wife as a joint accoun
Need to change address and want to become wife as a joint account holder but right now i m in scotland uk.
Please share the process
UPDATE CONTACT ADDRESS & NIGHTMARE WITH NAUSHEEN ANSARI
HDFC NRE/NRO account NIGHTMARE
i am having sleepless night to deal and call (as its day time in india) NRI customer care NAUSHEEN ANSARI
1 i send 3 application in last 6-7weeks to update my new mobile number and contact address
REFUSAL FIRST application
-Signature not match(i signed the same way i use to do everytime)
-Document not self attested
2nd Application Refusal
document i have send to change address, not have company logo
on it because its printed online.
3rd Application Refusal
IF i want to change my address provide indian address
Funny thing is i still sign same way,yes i did attested my supporting documents this time. but everytime its new error, anything which NAUSHEEN ANSARI don't like,so refuse it.
I am NRI not even indian citizen now never have indian contact never provide them since i open my account Where i am gonna bring my local address if i never have it
i said ok leave it, please change my mobile number its not safe my old number is already given to someone else anything i do message goes to that number
NO ONE LISTEN
NAUSHEEN ANSARI DO NOT HAVE EVEN BARAIN OR GENERAL COMMON SENSE.ALWAYS SEND ME EAMIL SAYING MR KAUR OR SIR
I TOLD THAT YOU SHOULD LEARN SIMPLE BASIC THING IF YOU DONT KNOW PERSON YOU DEALING WITH WRITE SIR/MADAM and told i am female
i am still receiving email saying Dear Sir ::::
Nausheen ANsari does not care answer my email even after 3-5 days
i think they never read my email, they even write wrong spelling of my country i just guess it,what they talking about.
Yesterday i send complaint to grievance department attached all my emails
Today i received email from Nausheen ANSARI saying Dear SIR
send your indian mailing address if you want to update your address
I DONT UNDERSTAND WHAT HDFC MANAGMENT DOING NOT WATCHING WHAT THIS NAUSHEEN DOING, HARASHING NRI CUSTOMERS.
now i decided to take my money out and close my HDFC account i cant update my new mobile number because of this wonderful NRI Customer service desk representative.
Regards
SKaur
Personal Loan
Sir, Madam
I have applied for a personal loan in HDFC Bank Agartala Branch. and my application got accepted (23756260). Yesterday(26th Feb 2013) i got a call from the bank and i completed the formalities an gave the officer cheques (24 nos) as the loan was for two years. But I left the amount blank. He told me that it will not be a problem as the payee account is HDFC personal loan only. Moreover he told me that the EMI amount will be SMS ed to me by today and by today the amount will be credited to my account. But nither the SMS came nor the amont is credited.
I want to bring it to the notice of higher authority that why i am not even informed about my EMI till now. Why the official has taken blank cheques from me.? In case of any problem whom i should contact?
Why HDFC people are not commited to what they promise or say ????
~ Ankuran Saha
Agartala
Address/Phone Number Change::Nausheen Ansari, NRI Customer Care
HDFC NRE/NRO Banking experience has been a nightmare. I changed my phone number recently and also my Overseas address. I mailed the address change form along with my lease copy, mobile bill and Marriage certificate as a proof of change of my Indian Address. to overseas PO Box address, This is beginning of another nightmare. The guy named Nausheen Ansari sitting on Customer Service Desk, Mumbai, started sending standard refusal mails without reading my responses, telling me that
a. My signature is different(Don't know which document he is talking about),
b. Confirmation required which address to be updated.....although my coverletter and application form clearly states it.
c. Address mentioned in Marriage certificate differ with the address on the application and not self attested.....I don't know what kind of training he has.....he can't relate 2+2, Address in Marriage certificate is the address that I want to update to, The site which gave the application form did not mentioned self attested, Marriage certificate is Govt Of India Attested document....I don't know what else this guy needs
d. Copy of Bank Statement is net downloaded and not self attested.......What is net downloaded????....It is e-statement from regular US bank....all included Govt of India embassy and US Embassy accepts it....this guy is trying to act as if he is bigger than both.....Also for Self attestation nowhere it is mention in HDFC site.......
e. Copy of Mobile Bill is net downloaded and not in my name.....Again many bills are paper less in USA, if this guy does not know....even HDFC send paperless e-statements.....Also I told Mr Nausheen Ansari that my name is in the bill if he takes the pain to read the bill from beginning till end....but I guess he is some king of kings that doesn't want to read it.
I hope hdfc sort this matter out ASAP.
Thanks
Pooja
i want my accounts details last two months
i want my accounts details last two months
to register my email
sir/mam
my folio no is 8270316 hdfc top-200 . i want to register my email address for further transistaion
email statement
My dp idIN 301549,CLIENT ID 15535644,CUSTOMER ID 00871500002417. I want the statement on email please.
pl confirm otherwise i have to go to a bank with depository service. Last time i went to a HDFC BANK OUTLET THEY SAID THEY DO NOT HAVE DEPOSITORY SERVICE, hence this request
Misbehavioural Arrogance @ HDFC Dahisar (E),Mumbai
Sir/Madam
I had visited Dahisar Br. for amount withdrawal @ 23-10-2012.The Cash counter queue is appeared bottleneck as 6 persons are waiting.I bring it to notice to Security Guard.The Cashier,Mr.Dilip Singh intervened & replied arrogantly by using absurd words.Again,at the time of my turn of cash withdrawal ,he.Mr.Dilip Singh placed the amount arrogantly on the desk & again ferrociously staring at me by using uncultured body language. Now,other employees intervened & convinced him to behave proper.
Kindly consider the complaint & take necessary action asap.
appreciation
I had given a FD of 3OOO/- as security for SPICE connection in about year 2OOO through HDFC BANK A/C BRANCH sec 8 chandigarh,which I now wanted to get back. This needed NOC from IDEA. Ms Palak arora deputed at counter 3 of HDFC BANK sector 8 chandigarh not only guided me but properly processed my request . On two earlier visits, I was not told right procedure by Others. A dedicated & humble employee raises the prestige of his INSTITUTION & needs to be appreciated!!!!!!
I had an issue with HDFC bank
I had an issue with HDFC bank Depository Charges, Initially when we did not have Demat account they force us and create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged 842/-..DEPOSITORY CHARGES AUG12 - 33504895. This is very bad. And I have never used the Demat till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would have communicated that i have not been using and will charged then I would have
closed the account. And after all we are working hard and earning money. Kindly suggest how do we proceed with the same
DEPOSITORY CHARGES AUG12 - 33504895
HDFC credit card status
Respected Sir,
I have applied for Credit Card in HDFC Bank nearly about one month ago. They have sent me a sms stating with reference no 12082714621320N2(Your application no. 12082714621320N2 is approved in principle and the final status will communicated shortly) I want to bring to your notice that I had not got any credit card till time.I want to know the application status of my credit card. I have been follow up so many time regarding this issue with credit card team or customer care service but no any postive response receuved,I had submited all necessary information. Please call me if any clarification require. my mobile number is
Piar Chand
regarding balance deduction through my account
Account dudction
Dear Sir/Madam,
I recharged my mobile number by netbanking on 10/03/2018,but recharge was unsuccessful and my amount was deducted RS 399 from my account.Till date the amount is not refund.
Please do the inquiry and refund the same.
Thanks in advance..
Regards,
Jyotiram Bhosale
no satisfactory answer by customer care
Hi i am your saving account holder. my account number is 04671050012933. Actually last monday i have lost my card. somebody had swipped my card at lifestyle store so i had called to your customer care for some assistance they had done same but i had to know the exact place of that lifestyle store because in the sms i did not got the place of that store. so i request you to please send me that exact place where my card was swipped so that i can enquire for further . please revert me as soon as possible.
i will be very thankfull to you for this favour.
Reply to comment | India Customer Care
Thanks very niсe blog!
Credit card late fees & finance Charges
In my credit card statement from since Jan 2011 ,
Every statement shows late fees & Finance Charges ,
I paid statement amt. timely in every month ,
many times compliant registered to call Center,
But they did not give reply to me ,
What can i do for this charges ?
Deepak 9890086662.
Choose wrong option while paying Income Tax using HDFC online Ba
Hello Sir/Madam,
by mistake I filled my tax under ITNS 281 while I am working in co. so I have to choose ITNS 280.
Unfortunately my co. is not providing revised Form-16 for this case.
Pls guide/suggest me for the same, If HDFC can do something for this case.
Waiting for your response....
Thanks,
Gyanesh Gupta
hdfc atm at karvenagar, pune
hello sir,
we are student, we are outsider. we come for study.we stay in hostelite area, near cummins college ,lane 1,karveagar area,pune. There are your HDFC ATM center . But we not have any parking space. standing space, proper area way to ATM access . ther are big snacks area, food center.ATM center's owner could not understand our problem, he is argumentative.
what we do? It is not right area / what is this? we use ATM regularly , we need ATM service day to day life. we want easy way to access ATM without any distrubing.
It will be a great help if u solve this problem for us and as soon as possible.
Early action will be appreciated.
Thanks.
Nilesh Sabu
process for revarsal
Dear Sir / Madam,
i am working with adecco india pvt. ltd. by mistake i have process some associate salary excess amount in thier HDFC bank a/c. which was we have open them salary a/c.
now we need ravarsal for this excess amount.
kindly let us know the process for revarsal.
WE NOT HAVE ACCESS ATM IN EASY WAY
SIR,
WE ARE STUDENT OF CUMMINS COLLEGE. WE FACE VERY BIG PROBLEM ABOUT 2WHEELER PARKING IN FRONT OF HDFC ATM CENTER AT LANE 1, SHAU COLONY ,CUMMINS COLLEGE, KARVENAGAR. THERE ARE NO FACILITY ABOUT PARKING . THERE ALSO NO HAVE ANY SUFFICIANT SPACE FOR STANDING ALSO BECAUSE OF VERY CROWDY AREA FOR TAKING FOOD IN FRONT OF ATM CENTER.WHAT IS THIS ? IS THIS LOCATION NOT RIGHT FOR CUSTOMER.YOU SOLVE THIS PROBLEM PLS. WE THINK IN YOUR RULE THERE ARE SUFFICENT SPACE AROUNDING ATM CENTER. WE NOT HAVE ACCESS ATM IN EASY WAY. SO SOLVE IT VERY SOON.PLS
Personal loan
Dear Sir/ Madam,
I am your customer since 2004 onwards, My account Number was 01091050100525 at Vijayawada Branch -AP State. This account belongs to my salary SB account and at the time of Account opening i am working with M/S. New Holland Tractors India Private Limited, i am taken one personal loan and i cleared it and i am taken 2nd loan also in your bank. Now I am working with M/S. Tirth Agro Technology Private Limited - Rajkot, Gujarat as a Zonal Manager for Andra Pradesh , and my salary will credit in our account every month by 12th. Here my problem started for repaying your loan amount in time. I am became defaulter as per your law but i am paying after 12th every month. This problem started from last 5 months onwards. Recently i applied for personal loan in your bank but they rejected me in this reason only. My Take home pay Rs. 94,000/- Per month. and my loans deductions will be Rs. 40,000/- . My sincere request kindly change my due date to 12th of Every month other wise i will be defaulter life long. This is my humble request. As per my knowledge who will not pay or absconding will be called defaulter but we are paying with interest for our late payments also. Kindly consider as a special case and support your customer. My old mobile number changed- 09704286602 old number , my new number- 09701368589. Actually i applied personal loan to clear my Harvester loan taken from M/S. Sundaram Finance and stream line my dues with you also. Please consider my personal loan also . Awaiting for your valuable reply.
N. Siva Naga Prasad.
09701368589
personal loan
i am surprised to know that my application of personal loan is rejected due to reason which can not be digested.
you people giving a tag a of classical customer and yet you are unable to my process my personal loan file merely because my firm is partnership firm. i running my account for last 9 years and i paid two loans successfully through the instalments and i am able to maintain balance over a lac.
the lies with you people that you can maintain your staff then how you can maintain your customer . you change your rule book like old clothes . every time you generate new ideas with new conditions. i am getting frustrated with new staff and new rules and regulation. so finally i am thinking to with my account from your esteem bank.
disappointed
anjani kumar sinha
161 munirka vihar
n.d 110067
a/c no 00111050061433
branch vasant vihar , new delhi
to Change Company address, Contact no & mail id
dt-21.04.2012
Dear HDFC Customer Care,
As I am one of your in classic customer. Due to sudden job change over from M/s Shri Dinesh Mills Ltd, Baroda to M/s Wires & Fabriks Ltd. Jaipur (Rajusthan) but posted in Pune Regional office (M.S). My Account is saving account (Salary account of Dinesh Mills ) here also it has been converted into salary account of same account.
Hence, requested to any future correspondence of saving account & credit card statement will be send at mention below address and any details,information etc. sms will send to my new contact no.
Details are -
1. Company Name - M/s Wires & Fabriks(S.A) Ltd.,Arihant, 2nd Floor, Nr. Garvare College,Opp.Bank of Maharashtra, Karve Road, PUNE (M.S)
2. New Contact No. - 089751-49300
3. Mail ID - sandeepk [dot] raut [at] yahoo [dot] com
4.Saving A/C no- 0033 1050 305506
5. Branch - R.C.Dutt Road, Alkapuri, Baroda
Kindly confirm by mail as well as by sms in new cell no.
Thanking you,
Regards,
Sandeep Raut
.....................................................................................................................................
complent
i have an account in hdfc bank , i drop the check in near kormangla ,banglore ... near form mall atm . on 06.04.12----- today i check ( 09.04.12 ) . they dint updated my check ,,,,, how many days they want time to update
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Finance Charges
Hidden Charges on HDFC Credit Card
Unfortunately i am a hdfc credit card holder. i have been holding it for more than one year by now and i have not earned any single rupee benefit out of this card. Instead i lost my hard earned money in the form of finance charges.
The amount shown under a/c details is very much misleading especially the 'Minimum Due' amount. I have made payment as per the minimum due but the bank have charged interest for late payment in my next month statement. This has happended many times. Then i cant understand what is the need for this bullshit Min Due. I have not been explained by any hdfc authorities regarding these kind of purposefull misleading technical terms when i took this card or there after. While in case of other bank credit cards either its clearly mentioned with understandable wordings in their site or their authorities would explain and make us understand. This card is a complete waste as i have not earned any cash back on any of my spendings even in huge sum.
CAN ANYONE HELP ME WITH PROCEDURES TO GET RID OFF THIS CARD & ESCAPE FROM THIS KIND OF CHEATERS..
*****up Services
Regarding deduction of amount
Hi sir,
i am sheikh from bangalore and i have an salary account in hdfc bank from a year but now a days unknowingly amount is getting deducted from my account with out my knowledge til now around 800rs i guess so i would request you to assit me regarding above with reason.
i hope some one will revert me back soon.
thank you,
sheikh
9844549942
sheikh [dot] azzu [at] gmail [dot] com
request for waiver amount
Dear sir/madom,
My name is sajitha ratheesh,this is to inform you that my waiver amount Rs.3284.75.Am using sb account,but it was salary account before 1 year.i didn't used as 1 year,now am using the same account as salary account fro new company,also i given the request letter for change my sb account to salary account near to the branch.am keeping above Rs.10000 in my same account with the instruction of your customer care people. but in this month 03/03/2012 the bank will again charged rs.3284.75 to 5 time from my account in same day without any other information.i given my mobile number and mail id.so these people are not responsibility take for the customers.Am very believing the services of hdfc bank. so kindly waiver the same amount to the same hdfc bank account(sajitha ratheesh,00201050156640,ravipuram branch,kochi)
HDFC.. You guys can never understand anyone's world
I had a transaction via HDFC ATM for mobile recharge worth 350 INR on 31st December 2011. I havn't got any balance in my mobile till date nor my money got refunded. I have been following up with Vodafone and HDFC for my 350 Rs. till now. This bank does not really shit about their customers. Each time they just buy time and disappoint you. Now. the situation is Vodafone says to have a talk with HDFC folks and same goes when you ask HDFC. This is the pathetic service I ever experienced. I am switching my account to Axis now and really do not want my savings account or credi card with this bank. The got worse customer care team and pathetic sevice for their customers. Shame on you guys !!!
In Disappointment,
Anup Singh
+91 9830248692
amount debited but cash did not dispensed from hdfc atm 3045
dear sir,
today on 8/02/2012, i went to HDFC atm 3045 gitti khadan nagpur to withdraw cash with help of my sbi atm-cum-debit card of SBI account no.--11281053108. cash was not dispensed and message came '''sorry unable to process temporally and slip was also not printed. i again went to sbi atm machine and withdraw money rs 7000 and found atm slip. when i saw balance in slip i was surprised that balance was much less. when i checked my account on net banking, i became surprised to see ''ATM WDL OF Rs 7000 from ATM 3045 HDFC LTD NAGPUR OFF SITMAIN''
therefore i request you to reverse the amount Rs. 7000 which i did not get from HDFC ATM MACHINE gitti khadan nagpur but debited.
POOR CUSTOMER SERVICE AT PARADIP BRANCH(1818)-ODISHA
Sir,
I would like to give some comment regarding HDFC bank customer service at paradip(1818),odisha.On 26th December 2011 i was submit my required document for open a salary and reimbursement account. Mr. Anil kumar sahu,personal banker of pradip branch told me that it takes 4-7 days to receive your A/c no. and ATM card
After 7 days i was call to paradip branch and ask for my A/c no.Then Mr. Anil told me it takes 4 days more.Like this i really upset after call so many times.Even also last month i met with Mr. Anil six times and call in his mobile(9938400595)/land line so many times.If i call in mobile he didn't receive and if i call in land line other guy told me Mr. Anil is busy,call afternoon.
As i have already a NRI A/c-(customer no-32967802) & personal Saving A/c in HDFC bank,i never ever see this type of behavior/service.For this type of employee only HDFC reduce the brand/unique name.I hope very soon i will receive a fruitful response.My name is Bijaya kumar Martha,mobile no.-08658556653 and e.mail ID- bijayamartha [at] yahoo [dot] com.
HDFC Credit card Collection Call Complaints
I got a call from the collection team at around 10:00 AM about my
payment on 16 Jan 2012 when i was travelling to my ofice by train and have told that customer care lady tht can u plz call later she was like Madam even we are busy and all nonsense and was not allowing me to speak at all..i have launched complaint against her for which i hav recvd call frm hdfc CC they hav told me its her duty bt Is yelling on customer is her duty..???? and hav informed them will do the payment on so n so date..
Still tht lady name sujata no. are 22-42044700, 22-61396300, 2261396900 keep on calling.,.. tell me the date hav told her hav informed earlier don call me she gav to anothr lady name Jenny a very rudeeeeee n ruthless lady don hav manners how to speak she was like i will not listen to anythg..i was being trying to inform her tht their is an sms with me tht my due is on 1st of Feb stil this lady is like we don knw anythg tht sms is not for u whereas the sms was from HDFC bank..n evn i m ready to do the payment but this behaviour and nature of calls frightens me a lot for the payment...I hav complint abt them still no reaction..and the keep on calg continuously and keep on arguig..n not even alowg us to speak..Please tell me where to lodge complaint against these people..
POOR CUSTOMER SERVICE
Here is a grievance with a hope that someone may really think of resolving it.
I made a mistake by thinking that HDFC would be an ideal institution to bank with . Considering this I applied for a personal Loan with reference no 20513488 .
Unfortunately the HDFC Bank , Rajouri Garden branch called me , the caller Ms. Sharada @9968075195 , convinced me that good customer service would be provided , The documents were picked up on Monday Jan 9, 2012 by a sales executive Mr. Sunil Kumar Sharma . This executive is laid back and believes that he doesnt have a duty towards his customers.He does not respond to calls and crisply lets me know its none of his business whether I am troubled or not.
Coming back to Ms. Sharada , she had been informed that I stay alone in a single rented apartment an am working with Internal Audit Services with PwC and hence travelling . She had not told me that I need to be there for the verification .
On being told I took a half day and rushed back home continuously calling verification cell, sharada and sunil to send someone for verification , however in vain .
I was a management Trainee with HDFC Homeloans , Pune and had a great belief in the organization .
I am disillusioned now. it has been over 7 working days with no response. The Staff is ill mannered and not bothered.
Not expected from an institution of your esteem .
Just need some quick action if possible. Below is the trail mail sent to loan support and yet another instance of no support.
An aggrieved potential customer is a huge threat... a word of mouth of the services is already spreading across................. VERY POOR CUSTOMER SERVICE !!!!
ENHANCEMENT OF HOME LOAN
I had submitted all the required papers to the representative on 23.11.2011 for enhancement of loan A/c. No.588300975 despite
several telephone call and email to branch manger till date no one
is informing me the position of loan sanctioned to me. They are
not responding properly nor passing the loan although the date for
the Registry of the House has been expired.
I request you to look in to the matter. Previous loan was passed
from the Bank of Vaishali Branch (Ghaziabad). I have applied in the
same bank.
Early action will be appreciated.
Thanks.
misbehaving
Your Executives Contact Details:
Branch : Kandivali (Mumbai)
Sanjay : 09702143765 (Annoying Person)
Pratab : 9987952182 (Senior seems to be good gentlemen & he knows very well that hows to behave with customers).
Want to know how HDFC customer Support is : Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec 2012 about my Loan EMI & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day i started receiving calls from my friends & reporting me that as got called from HDFC bank, which is completely annoying to me now, I dont know who is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC serves their Customer,I called it as pathetic service.
Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to person like you any more, that really irritating me, let me talk to your Senior, he is not responding at that moment for a minute, & later on i told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay,then I spoke to his senior Person who's Name is Pratab from the same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec 2012 & before ending call Pratab said we will take some action on Sanjay for sure.
I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in HDFC any more (Dont worry before closing this account I'll pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives like Sanjay. & their are more chances to have such kind of uneducated & illitrate peoples working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to do SEO to get listed in top list of HDFC search, so max. people will come to know about this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than this)
I am Not happy at all.
Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.
Its my pleasure to talk to senior person who's reading this mail about this misbehaviour Issue.
Thank You.
Your Customer
Ganesh Devre
7795127795
ganeshdevre [at] gmail [dot] com
LET C M Vasudev knows about his company support team.
credit card no 4617 xxx0 0146 5069
Dear Sir/Madam
Despite of several time calls on customer care no 41514332 and 41444102, I am unable to resolve the issue but now Ms narita told me that they are not in position to help me out but suggest me to draft an email to customerservices [dot] card [at] hdfcbank [dot] com to get help, my 100% thanks to him.
Now come to the point,
I am having a debit card in the name of hari kishan in hdfc bank more than two years and have no issue till date , I also keep 2 to 5 lacs in my account but seeing the good account your credit card sales representative call me to make a credit card with a limit of Rs 1.50 lacs , I denied that I don't beleive in credit card , I am always using debit card and having 2 icici bank debit card and 1 for hdfc bank debit card against my savings accounts, but any how they are giving more attractive shcemes and discounts etc and convince me to sell the credit card.
I receive the card but not swap a single transaction from it
however a policy has been sold by hdfc on this card on an installment of rs 350/- approx p.m and debiting every month and charged interest and late payment charges for the same
till date I am not received the policy as well , but the total outstanding shows Rs 8000/- approx and Rs 1300/ approx ,has been debited from my savings accounts. while the total premium of the policy was Rs 4000/- approx
Now the position is this that I can not operate My account which was good in your terms that's why you send the pre approved credit card with the limit of Rs 1.50 lacs .
Hence you are requested to please see the matter and Nil My credit card balance, if you wish i will send back to you the same, however if u insist me to take the policy than please send the policy with complete details and than I will pay the original amount of policy when you will waived off all interest and late payment charges
If I be the defaulter than why I not swap entire amount of Rs 1.50 lacs ,till date I am not swaping single time your card because I don't beleive in credit .
Thanks and hoping for the best from your side to retain your customer.
Best Regards
Hari kishan
D1 shyam enclave c block extn,2
Janakpuri Sahbibabad
Ghaziabad 201001
09717245369
regarding sponsorship for car dealer
i have recently opened a second hand car dealing showroom and i have got at least more then 15 cars with me.... what i am looking forward to is that what are the ways or eligibility that Hdfc bank can sponsorship my second car loans.... my no is 9769695689 pls contact me asap
unauthorise amount deducted
Dear Sir,
I am Chiranjeevi, employee o Big Bazaar of Tarnaka. I have salary account in Hdfc past 2 years. Now the problem is that they have deducted the amount 800rs from account without any prior intimation.when i asked the bank concerned authorities they said that account is deducted due improper maintenance balance but we have said let see the bank statement it was mentioned salary account.
Bank authorities not giving proper answers to me. can any one suggest me.
Regards,
Chiru
issue of demand draft pending
Dear Sir,
My dda refund dd of Rs 1,50,000 was misplaced. To get the same issued again, i had submitted all the documents and application to Mr Bhanu Sharma at Kailash Building, KG Marg branch on 30th September. Mr Sharma had asked me to call him up on 011-41699423 by 4th October to get a status on the dd.
I called and there was no responce so assuming that the number was not working, i went to the bank on 11th Oct but Mr Sharma said that the dd is still not ready. At the same time i called up on the landline and it was working! He asked me to come in the evening and to call up and confirm before coming. I reside in Dwarka and work in Gurgaon so you can imagine the pains i have to go through for each visit!
However, as expected, i tried calling up but the number was showing busy/disconnected every time i would call.
I request you to let me know by when can Mr Sharma issue the dd as i am facing financial issues and this un-necessary delay is causing me a lot of stress.
Please revert.
how to transfer mony from africa
Dear sir/madam,
i want to know procedure to transfer the money by account to account from Africa. there is not any risk if i tell him my account no or name.
thanks
regards
Shailendra
Poor Service
I had given a request to break my FD # ***1600 (Customer Id # 8946253) about a month back at HDFC electronic city Bangalore branch.
The very first day the lady at help desk took the filled form and assured me that the amount will be credited to my account (Acc # ***3862) within three days.
After a week when I visited to branch I was told that I need to submit an ID proof and I was promised that they will process it on the same day.
Again after a week when I visited the branch, A senior guy (ABHIJEET MUKHERJEE, Empl # A9497) told me that the lady at help desk is new to bank, she doesn’t know the procedure. The guy again took the form and assured me that it will be processed on the same day.
Again I got a call from mr. ABHIJEET MUKHERJEE saying that there is an overdraft that you need to close and it’s my mistake, he asked me to visit the branch again. Once I reached the branch I was informed that the OD is in some other branch so they can not close it.
After discussing with senior folks, again mr. ABHIJEET MUKHERJEE took the form and assured me that they will process it on same day.
After few days when I visited the branch, I was told that it would take another 10 days.
And now after days there is no update on the same.
It looks like a story, it’s how HDFC is treating customers,
After reading all this, will you please answer my following questions.
1> Do you really return customer’s money deposited in FD.
2> How much time generally it takes.
3> Is there any mechanism in place so customer can be kept informed about their requests and they don’t have to visit the branch again and again.
4> Was it really my mistake that forced me to visit the branch five times. Shouldn’t the personal banker knowing the procedure. Probably it was, I opted for HDFC when I had options for CITY bank and ICICI bank.
5> When can I except the request to be process. Should I wait for a year or so.
6> Can you fire mr. ABHIJEET MUKHERJEE Empl # A9497 for harassing, misguiding customers.
I would be posting this to multiple forums. I'll try my best to let others know about the kind of service HDFC bank proving to its customers.
Thanks,
Sanjiv Katiyar
BP Oil International Limited
9590751077 sanjiv [dot] katiyar [at] uk [dot] bp [dot] com
change cont. no.
My old mobile no. are change. My new no.- 9820169297.
Pl. change old no. & add new contact no. Your any detail , informention,news etc.sent to new no.
a/c debited but can not get cash from atm
I have a saving account no 00851140041895 on 30-08-2011 I have gone to Union Bank Of India ATM at Narayan Nagar Ghatkopar (west) to withdraw cash Rs 4000 and I didn't get my cash. And the same amount was minus (-) from my account. so please credit my amount back in my account. It will be a great help if you do this for me and as soon as possible.
Loss of Demand Draft
I purched a demand draft for Rs 18300 and the receipient did not get it. I did it online. The money has been deducted from my account. Please trace the same with the courier.I am your prferred customer. Pleae treat it urgent. The draft was sent on August 26 most probably.
A/c no05301000009209
Sujit Kumar Bhattacharya
Mita Bhattacharya
Mobile 9811636292
unfair practice
About two years ago, my distant relatives having a flourishing business at a place at Tanda Urmar, Distt. Hoshiarpur, Pb. and despite fulfillment of all formalities and genuineness, the loan was declined only because the firm belongs to my relatives and I am a Judicial officer. This fact came to my knowledge only now after about two years when I went to my native place on account of death of my cousin brother. I could not understand this logic and reason please explain.
Opening a bank account in hdfc bank
My name is "saurabh" I go to the hdfc bank for open a saving bank a/c but a bank worker said to me that " you have first name but not last name so we can't open ur a/c.