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HDFC Bank Toll Free No. 1800 2600

Updated on Thursday, 27 February 2025 - 12:01pm
Organization: 
Toll free Number(s): 
  • 1930 (For Cyber Crime Helpline)
  • 1800 2600 (For Customer Support)
  • 1800 1600 (Alternate No. For Customer Support)
  • 1800 266 3310 (For Premium Customer Services)
  • 1800 202 6161 (Phone Banking, 24/7)
  • 1800 270 3333 (Balance enquiry missed call No.)
  • 1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
  • 1800 102 9426 (Report Unauthorised transactions for PayZapp)
All India Number(s): 
  • 1860 266 0333 (Generate PIN)
  • 70 700 222 22 (Chat Banking/WhatsApp Support, 24/7 All Days)
  • 72900 30000 (WhatsApp No. For Fraud Related Complains)
International Numbers: 
+91-22-61606160 (For Customers Travelling Abroad)
Website: 
Official Website
IVRS Menu: 1800 2600 / 1800 1600
IVRS Menu: 1800 266 3310
IVRS Menu: 1860 266 0333
  • Press 1: To report loss or damage of any card or to block your net banking, bank account or upi id .
  • Press 2: If your are an extisting bank customer .
  • Press 3: If you wish to apply for HDFC Bank products .
  • Press 4: For application status .
  • Press 1: For Credit card.
  • Press 2: For bank account and deposits.
  • Press 3: For loans.
  • Press 1: For credit card.
  • Press 2: For debit card.

Email

Install Apps

Important Links

SMS Services

Sr No. Services Keywords
1 For Registeration SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “Last 4 digits of account number” to 7308080808
2 SMS Banking Type the specific keyword for the transaction and send it:
‘BAL<last 5-digits of a/c no.> to 7308080808
3 WhatsApp Banking 70700 22222 > Type Close Credit Card > Option will be displayed for hotlisting
4 To block your credit card SMS "Block CC ****" on 7308080808 **** last 4 digits of card number
5 For Pre-approved Loan SMS MYHDFC to 5676712

For Missed Call Services

Sr No. Services Contact No.
1 To get your mini statement 18002703355
2 To get your cheque book 18002703366
3 For debit card EMI 9643222222
4 For RM connect 7043370433

Other Important Emails

Sr No. Services Email
1 For Credit Cards customerservices.cards@hdfcbank.com
2 For Complaints related to Credit Cards mis-selling or Internal Complaint Committee salesqueriescards@hdfcbank.com
3 To Report unauthorized transaction for payzapp cybercell@payzapp.in
4 For Loans Query loansupport@hdfcbank.com
5 For Retail Banking / ATM / Debit Cards / Mutual Fund) dphelp@hdfcbank.com

Service Support Timing

  • All IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days.
  • Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.

(This facility is not available on 2nd And 4th Saturdays, all Sundays and Bank Holiday).

  • Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
  • Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
  • Demat and Loan Against Securities Account Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday
  • Mutual Fund or Investment Services Account related Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday.

For Grievance Redressal /Complaints

Level 1

  • For any query/complaint, you can contact at 18002600 or you can mail at support@hdfcbank.com .
  • You can also fill this Complaint Form .
  • For any other query, you can contact on the details given below:
    Sr No. Services Contact Details
    1 For Digital Related concerns grievance.redressaldl@hdfcbank.com
    2 For Non- Credit Card related concerns grievance.redressal@hdfcbank.com
    3 Customer Grievance Redressal Desk-Banking products 18002664060
    4 For reporting a complaint 18002583838
    5 For Non Credit Card Grievance 18002586161
    6 Cell- Credit Cards 044-61084900

Level 2

Level 3

  • If your query is still not resolved or you are not satisfied with the resolution given, then you can also lodge your complaint online through Smart ODR or through CMS SCORES Portal .

Internet Banking Details

Sr No Location Support Desk Email
1 Ahmedabad Enet Support Ahmedabad enetbankingsupport.ahmedabad@hdfcbank.com
2 Bangalore Enet Support Bangalore enetbankingsupport.bangalore@hdfcbank.com
3 Bhubaneshwar Enet Support Bhubaneshwar enetbankingsupport.bhubneshwar@hdfcbank.com
4 Chennai Enet Support Chennai enetbankingsupport.chennai@hdfcbank.com
5 Cochin Enet Support Cochin enetbankingsupport.cochin@hdfcbank.com
6 Delhi and NCR Enet Support Delhi enetbankingsupport.delhi@hdfcbank.com
7 Guwahati Enet Support Guwahati enetbankingsupport.guwahati@hdfcbank.com
8 Hyderabad Enet Support Hyderabad enetbankingsupport.hyderabad@hdfcbank.com
9 Indore Enet Support Indore enetbankingsupport.indore@hdfcbank.com
10 Jaipur Enet Support Jaipur enetbankingsupport.jaipur@hdfcbank.com
11 Kolkatta Enet Support Kolkatta enetbankingsupport.kolkata@hdfcbank.com
12 Lucknow Enet Support Lucknow enetbankingsupport.lucknow@hdfcbank.com
13 Mumbai Enet Support Mumbai enetbanking.support@hdfcbank.com
14 Patna Enet Support Patna enetbankingsupport.patna@hdfcbank.com
15 Pune Enet Support Pune enetbankingsupport.pune@hdfcbank.com
16 North (Chandigarh, Haryana, Punjab and JandK) Enet Support Chandigarh enetbankingsupport.chandigarh@hdfcbank.com

NRI Phone Banking No.

Sr No. Country Contact No.
Existing Account Holder Queries (24x7)
1 USA 855-999-6061
2 Canada 855-999-6061
3 Singapore 800-101-2850
4 Kenya 0-800-721-740
5 Other Countries 91-2260006000
* Kenya - For fixed networks, tollfree number is accessible from Safaricom And Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel And Orange 
* All other countries - Local charges may apply. Kindly check with your service provider
NRI Account Opening assistance (Toll Free)
6 USA 855-207-8106
7 Canada 855-846-3731
8 UK 800-756-2993
9 Singapore 800-101-2798
For other Countries , Fill this form to receive call back
Please Note : These numbers are only available between 9 pm to 5 am IST. 

Forms Centre

Registered Office Address

1st Floor, C.S.No.6/242, Senapati Bapat
Marg, Lower Parel, Mumbai 400013,

Social Sites

Related Links: 

Comments

Sat, 06/08/2011 - 3:11pm — ASCENT INFOSOLUTIONS (not verified)

amount Debited from the a/c Rs. 326 on 4th Aug'2011

I had booked a ticket from IRCTC.CO.IN on 4th August'2011 from Aligrah to New delhi. The amount of Rs. 326/- was debited from my account but ticket had not been issued. please check and credit back into my account.
A/c Name: M/S ASCENT INFOSOLUTIONS, a/c no 08862000000904.

regards
Deepak wadhwa

Thu, 04/08/2011 - 1:58am — Siddharth Chadha (not verified)

Unfair Charges on Salaried A/C

Hello, I am your precious customer of your reputed MNC Bank. I want to state that I Siddharth Chadha is having salaried bank A/C in your bank. My Salaried A/C No.:12021130003120 in HDFC Galeria, Gurgaon Branch. I am very disappointed after i know that around Rs 1500/- was deducted from my Salaried A/C because of low balance. But it has been told to me that in my Salaried A/C no minimum balance is required. My previous company has opened a salary A/C at your DLF ,Galeria,SG-5-6, Gurgaon. With zero balance and no minimum balance requirement is compulsory in this A/C. But due to some reasons my salary is not credited in this A/C and i am in my process of getting my salary to get credited in this same A/C from my current employer. Because they option to open new A/C or with old one. I am great faith in this bank that's why i owns other financial products of yours like Mutual Fund of HDFC Top 200 and HDFC Equity. And with above support no intimation has been given to me ,that your A/C will be charged for not maintaining sufficient balance. This is not at all acceptable from your side. Please do the needful otherwise I know consumer rights and BANK'S OBDESSMEN. Thanks SIDDHARTH CHADHA (+91-9810911778 /+91-9868009463) HOUSE NO. C-03,MAYFIELD GARDENS, SECTOR-50,GURGAON, HARYANA,INDIA
Mon, 01/08/2011 - 10:14pm — Anonymous (not verified)

Not Able to withdraw Money from ATM- Acc no. 17511140011817

I'm not able to withdraw money from the ATM on my Debit card for account no. 17511140011817. Opened the account a Month back. Please help on the matter.

Sun, 31/07/2011 - 5:52pm — sudipta bhattacharya (not verified)

a/c debited but cash not dispensed with in atm

Sir,

I maintain a savings bank at HDFc BANK bearing the account no-04511610004173 and went to Central Bank Of India
ATM of HINJEWADIA on 31/07/2011 to withdraw cash Rs 2500 and the remark came'' sorry unable to process". But to my utter surprise I saw that my account was debited erroneously with a reference no -678124146009 but cash was not dispensed with. On that very day I went to PNB ATM to withdraw same amount but that was successful with a ref no-3821. Now I request to creditt Rs2500 erroneously debited with a ref no 678124146009 through certral bank of india ATM as early as possible

Wed, 13/07/2011 - 10:09am — jyoti shimal (not verified)

debit card

i forget the pin of my debit card plz issue me a new pin no.as sooon as possible thank u my address is e-18 nanahe park new delhi -59