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IRCTC Air Contact No. 1800 110 139
Updated on Saturday, 16 November 2024 - 9:57am
Email
Organization:
IRCTC Toll free Number(s):
- 1800 110 139 (For Customer Support)
All India Number(s):
- 080-4464 7998 (For General Queries)
- 080-3573 4998 (For Support)
Website:
Official Website IVRS Menu: 1800 110 139
- Press 1: For Air Ticket
- Press 2: For Touris Package
- Press 3: For Retiring Room
- Press 4: For Hotels
- Press 5: For Bus Tickets
- Press 6: For Hele Yatra
- Press 7: For Tourism Train
- Press 8: For Any Other Query
- flights [at] irctc [dot] co [dot] in (Customer Care)
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Important Links
Return/Cancellation Procedure
- If you have any query/complaint then firstly you have to call 1800110139 or email at flights [at] irctc [dot] co [dot] in.
- Cancellation charges of airlines are subject to change and would be applicable as per airlines policies at the time of cancellation.
- When you cancel a booking with IRCTC, a fee of Rs 250 per passenger per segment applies, in addition to the airline's charges. For changes to your booking, an amendment fee of Rs 250 per passenger per sector is also charged.
- Foe More Information Related To Return/Cancellation Procedure please read.
Registered Office / Corporate Office
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.
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Comments
Same Issue
Hi Beenu.... Sorry to hear the issue with you.... did you get any luck ??? even thing happend with me also :( please let me know you got any solution for the same :(
password
Dear Sir,
As My User Name is : deveshbarc
Registered Email ID is : deveshbarc [at] rediffmail [dot] com
IRCTC #260827
My problem is that I am not able to open my A/c today. As it was working properly.
I tried to recover my PASSWORD. The message it shows "PASSWORD IS RESET & sent to your registered Email ID".
But I got NO such mail from IRCTC Till now.
Please make to consider urgently. As already some of my TICKETS were booked through this account and I have to take hard copy / cancellation .
Regards
IRCTC #260827]
DEVESH KUMAR
+919619083858 / +919969120500
IRCTC down
I want to get printout my eticket, but the irctc site is down, is there an alternative site or way such that I can still travel?
My problem is that I am not able to open my A/c today
Dear Sir,
As My User Name is : deveshbarc
Registered Email ID is : deveshbarc [at] rediffmail [dot] com
My problem is that I am not able to open my A/c today. As it was working properly.
I tried to recover my PASSWORD. The message it shows "PASSWORD IS RESET & sent to your registered Email ID".
But I got NO such mail from IRCTC Till now.
Please make to consider urgently. As already some of my TICKETS were booked through this account and I have to take hard copy / cancellation .
Regards
DEVESH KUMAR
+919619083858 / +919969120500
Password request
Dear Sir
I am Narayanasamy who has been the irctc from long days.
My user id is samy_1980, when i am trying to log in with my user id and password, it is displaying invalid user id and password.
I also tried giving forgot password, then it was asking security question, also not remember
When i tried to open a new account in irctc, with the same mobile number, it was showing mobile number entered is already in use.
So can you please help reset the password
Currently i am unable to book any tickets through irctc.co.in
Please do help me in resolving this problem as soon as possible.
Thanks & Regards,
S.Narayanasamy
Forgot IRCTC password but not getting reset
I have an account in IRCTC from 5 years. I booked e-ticket for 3 passengers for 26 Jan. 2012 . I want to cancel those tickets but not able to login to IRCTC account.Getting invalid useName/Paswword.
When clicked on forgot password,getting message as Mail has been sent to your registered email-id but did not receive any mail.
So please solve the issue ASAP as I have to cancel those 3 tickets as early as possible.
My User Id : sn_kalyani
Ph no:9881373940
registered email-id : kalyani [dot] n [at] tcs [dot] com
reset password
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for 12 Feb., 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.
Forget My IRCTC Registration id
Dear Sirs,
As I had reset my password, the message said to view my e-mail. But I could not access the same since I do not know the e-mail Id given in IRCTC registration. Is there a way to find out the same. Or Can I get the reset password to my above e-mail ID or to mobile no.9716912037
user id:- girish_gpn
password reset/activation
Dear sir,
My irctc id ts117327, and password is not working and getting the message Invalid password.
Kindly reset/activate my password immediately to enable me to cancel my ticket
With thanks and regards,
SRINIVASAN T A
to open my irctc account
my id is princek37 and i was able to open my irctc account with this id but from the evening of 21stjan,i am unable to access it.it is a big problem since i cant get the ticket i booked 4 days before.this is very important,so plss kindly conider my request.I will be very thankfull to u for this act of kindness.
No ticket booked but the amount has been debited from my account
hello sir,
I was booking the e- ticket from the user id sunilbs86 to Mantralayam from Bangalore today i.e on 21/01/2012 at 2.20pm. I was making payment through my Indian bank debit card. The payment has been made( the amount is rs.998) but the ticket has not been booked. There was some technical problem in the website I think. I got the message from my bank that my account has been debited to the amount mentioned above. I want my account to be credited to the same from irctc. Please help me in this matter. Will be waiting for your reply.
Thanking you,
Akshata DC
Amount got deducted but did not received the ticket.
I was booking two etickets from IRCTC for 11-March-2012 3AC ticket. Amount got deducted from my account and i didnt got the tickets.
Please do the needful.
Regards,
Wasim
complaint/request
Hi Team,
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I forget my registered email id's password. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for Feb., 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.
kindly help me and sent my new password to my another email id that is
"shailesh_editor [at] gmail [dot] com"
my irctc id is skln
my contact no is.09920327587.
please sought out my problem as soon as possible..
Refund of money for failed transction id no 0442321680 dt 13.1
I have booked an e-ticket on 13.1.12,transaction ID0442321680 , although the money is debited from bank the ticket could not be generated due to failed transaction . In the ticket history it is shown as refund instructions given to bank . but it has been informed by the bank that they have not received any information from IRCTC . Under the above circumstances you are requested to take necessary action to refund the money at the earliest . P B ROY , MOB NO 9830031961
payment deducted from account but not got ticket
respected sir/madam
i have booked a ticket through irctc.co.in at 2:30 pm on 19th jan 2012 in Train No 19018, SAU JANATA EXP through ICICI Netbanking though debit/ma stercard502545. date of journey is 24th march 2012. the total fare of Rs 560.00 has been deducted from my ICICIbank account but no ticket was shown in booked history. payment IS deductedfrom my bank. so kindly credit the amount back in my account.
the below massage came at the end of booking procedure..and my payment deducted but ticket was not booked..
"You Were Trying To Use icici Payment Gateway And The Transaction CouldNot Proceed Due To tran not permitted.
We regret that the payment for the transaction under reference no. 0445079401 was not authorised by your bankers and hence we are not in a position to process the booking. "
regards,
thank you.
Transaction Date : 19-01-2012
Transaction Amount : (INR)560.00
Contact nomber- 9426246905/9687496137
IRCTC does not bother about
IRCTC does not bother about complaints. All their phones are NO REPLY.
Better to complaint to Railway Minister/Prime minister's office.
Lett all of us mail to Railway minister.
to know the reset password
Dear Sirs,
As I had reset my password, the message said to view my e-mail. But I could not access the same since I do not know the e-mail Id given in IRCTC registration. Is there a way to find out the same. Or Can I get the reset password to my above e-mail ID or to mobile no.9444903636.
site not accepting username/password
I BOOKED MY E TICKETS FOR MY FAMILY CONSISTING 6 PERSONS FROM CHENNAI TO MANGALORE FOR TRAVEL ON 27/01/2012 AND FOR JOURNEY FROM BANGALORE TO CHENNAI ON 01/02/2012.
WHEN I WANTED TO SEE THE RESERVATION STATUS AND TO TAKE A PRINT OUT MY USERNAME/PASSWORD IS NOT ACCEPTED. AS IT IS THE SAME PASSWORD/USERNAME WHILE I BOOKED THE TICKETS PLEASE HELP ME OUT AS THE TRAVEL HAS TO BE UNDERTAKEN DAY AFTER TOMORROW. MATTER NEEDS YOUR URGENT ATTENTION
GOVINDAN
Re to know the reset password
Same problem occurred to me when i clicked the reset button.....i am not able to access my irctc account as my 'new password' is sent to an email account which i have forgotten. sir please help. I have mailed to customer care people but to no effect.........plzz help quickly because i have some untraveled ticket left in my irctc account. my no 9757292743
Password reset
I am facing the same problem.I have to travel on 20th of Feb, unfortunately i have not taken the print of the tickets. I am very much confused how to recover the same.
Yesterday, I have sent the e-mail to customer care also but till now i have not got any positive response.
to know the reset password.
Dear sir,
As i had reset my password, the message said to me view my password in my email id, but i could not access the same, since i dont know the email id given in irctc registration. Is there a way to find out the same or can i get the reset password to my above email id or to moboil no. 9374668675.
Thank you
payment deducted from account but not got ticket
Dear IRCTC,
I HAVE BOOKED MY TICKET THROUGH IRCTC ON TODAY i.e, 19th jan 2:30PM .AMOUNT IS DEBITED MY A/C BUT TILL TICKET CONFIRMATION MAIL NOT RECEIVIED TO MAIL/PHONE?
I NEED REPLY IMMEDAITELY
NAME OF TRAIN-Dhanbad EXPRESS/13352
YLM TO CKP ,DOJ-05/02/2012 SLEEPER CLASS
IRCTC ID-reciresi
mobile 8892838443
I booked ticket through HDFC netbanking.
do reply and please refund my amount soon?
wrong email ID updated in the IRCTC profile, please help
Hello Sir/Madam,
By mistake I updated incorrect email ID in my IRCTC profile and after that I am not able to login. Getting incorrect password message. Also when I tried to reset the password using forgot password, got the message that "your password has been reset and sent to your registered email ID". As I already mentioned that registered email ID is incorrect.
Please suggest what should I do?
I am continuously calling on custmor care number 011-39340000 without any success.
Please please help me it urgent as I have my tickets booked for 21st Jan 2012 and have to take prints of them.
Also I mailed on care [at] irctc [dot] co [dot] in email ID and got the complaint number 241063.
Thanks,
Parul
IRCTC Email issue
Hi Parul,
I am also getting into same issue. Could you pls let us know if you got any solutions.
Password reset, but didn't receive notification on email
Hi Team,
I have an account in irctc from 3-4 years. I was getting a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). I booked 2 tickets for 12 Feb., 2012 and didn't receive any notification on email. Also I didn't take print out yet from the site as well. So please solve the issue ASAP.
password reset but didnot get notification...
Hello,
I have the same problem that you mentioned.Even in my account it showing emailID is not verified so I have clicked on it and haven't recieved any notification. If you got the solution of your problem then plz let me know, how to get the notification.I have booked four tickets of march and i don't have pnr no as well.so plz let me know the solution.
Not able to login with my current user id & password
hi,
I am using IRCTC for the last couple of years. few days ago,I got a mail from them asking to reset my ID & password which I have not done then.Now suddenly i am not able to login to my IRCTC account.I have booked tickets few days ago in IRCTC and I am finding it dufficult to see my tickets.
It is very urgent. Kindly help.
Me too had the same problem,
Me too had the same problem, but I found the verification e-mail goes under SPAM folder
I had same problem. Do forgot
I had same problem. Do forgot password and you would get the new password immediately.
My IRCTC ID not working
Dear sir,
My problem is also same, please send any solution as early possible...........
Not Getting P/W on Registered Mail ID
I have an account in irctc from 3-4 years. I got a message that my email id is not verified, so today I clicked on 'verify' and got a notification that my password has been reset and new password is sent to my registered email id. But I didn't receive any email there. Now when I am trying to login to the account with old password, showing invalid username/pwd (obviously). Please solve the issue ASAP.
irctc id pmn6363 not working
irctc id pmn6363 not working since last sunday. want to cancel etickets. mail id pmn6363 [at] rediffmail [dot] com cell no 9447515236. please help
Registration
I got the message of mail ID verification, but i am not getting the link in my registered email ID. I tried to reset password then also i am not getting the link in my account. my email is bkguptasvp [at] rediffmail [dot] com and my user ID of irctc is bkguptasvp
Check under SPAM folder
Check under SPAM folder
ACTIVATION AND TO GET PASSWORD
My registration procedure is over. In this process nowhere password is required to be stated.I got message on my mobile stating registration successful and mobile verification code is given. Now how I have to proceed for complete activation as when I am entering user ID and verification code it is stated that invalid userID or password?
Forgot my pasword
Sir /Madam
I am registered with irctc.co.in, ID is rahul_ch27, today i clicked and confirmed my mail id, the password has been reset. i don't know my registered mail id. I booked ticket one month ago with yesvantpur howrah express, for 26th Jan journey , sleeper class. how can i know my password. please help to get the printout of the ticket.
I had never got a reply
Hi,
My account ID roy9335290 has been deactivated. Inspite of repeated mails it is still in deactive state. I had also send a mail to customer care after which I had never got a reply back. What should I do now. I can't create any more new accounts too. Since my mobile number has already been registered. Let me know how I could activate my user id. Also improve the support mechanism. I am getting a worst user experience.
refund of cash
Sir,
This is with reference to above subject for which i would like to inform that while booking ticket from pune to hydrabad with Transaction no.0444551233 it got debited from my account, CANARA BANK SMS ME, but in the end it showed transaction cancelled due to session expired,So we would like to rebate the same amount of Rs. 1240 (One thousand two hundred fourty only/-) to My canara bank Account from which the transaction was done.
SECONDLY,AFTER THAT I HAVE TO AGAIN BOOK THE TICKETS FOR IRCTC WITH TRANSACTION NO. 0444588066,ALSO IT GOT DEBITED AMOUNT FROM MY ACCOUNT WHICH GOT CONFIRMED IN THE END,SO I REQUEST YOU TO LOOK INTO THE MATTER AND KINDLY ARRANGE TO DO THE NEEDFUL IMPLEMENTATION
Thanks & Regards
PLEASE CALL- 9881711104/9373711515
ashvinbhumkar [at] gmail [dot] com
refund for failed translation
Dear sir/madam,
On 14-01-2012, I have booked three 3AC tickets from Mumbai (bdts) to Mankapur (mur). The payment has been deducted from my SBI account but ticket did not book. The irctc is showing me Your Session has Expired and no ticket has been reserved, so i need your kind support for refund my money.
DETAILS ARE :
three tickets in 3AC tier worth Rs.3719.
1)Q Abdulamukim (male 56)
2)Shafiqunnisa (female 50)
3)Shama (female 35)
pls look into the matter and kindly refund my money.
imran qureshi
user id: imran850
e-mail: imran_qureshi8500 [at] yahoo [dot] com
mobile: 09820595713
wrong registration of mailid
dear customercare
i had wrongly registered my mail id as drhnaik [at] yahoo [dot] com instead of yahoo.co.in. in irctc to book ticket
so when i forgot my password i am not able to get a new one because probably it is sent to drhnaik [at] yahoo [dot] com instead of drhnaik [at] yahoo [dot] co [dot] in. can you help me in this regard plesse.
my userid: drhnaik
mailid drhnaik [at] yahoo [dot] co [dot] in instead of drhnaik [at] yahoo [dot] com.
please help what to do.
error in log in details
Hi sir/Mam,
I am Radha, who has been the irctc from long days.
My user id is radha403, when i am trying to log in with my user id and password, it is displaying invalid user id and password.
I also tried giving forgot password, then it was asking security question, while i gave the answer, it is showing incorrect answer.
When i tried to open a new account in irctc, with the same mobile number, it was showing mobile number entered is already in use.
So can you please help in retrieving this error.
Currently i am unable to book any tickets throught irctc.co.in
Please do help me in resolving this problem as soon as possible.
Thanks & Regards,
Radha.
error in log in details
Hi,
i am trying to open my account with my user id in irctc.co.in server, but it is showing the user name and password or incorrect.
i had typed the forgot passowrd, it is for security question answer, i had typed correctly.
still it is showing incorrect answer.
So please kindly revert me with a solution.
right now i am not able to book the tickets from my account.
Please do the need ful to me.
Thnaks & Regards,
Radha.
I couldn't access IRCTC
Dear sir/mam,
me 2 facing the same pbm . so pl help me to do the needfull in this regards .
REGARDS ,
VEL
account locked
I am facing the same problem as the security question is showing incorrect, please reply back anyone if problem is solved or text me at 9323228876, i have to travel and have no other means of retrieving my e-ticket
MyID is Rest-Reg
Sir /Madam
I have registered in irctc.co.in, ID is biswal1976, today i click and confirm my mail id, the password has been reset. i don't know my registered mail id. how can i know my password. please help me.
with regards
Saroj Kant biswal
PLS REPLAY URGENR
I HAVE BOOKED MY TICKET THROUGH IRCTC ON TODAY 12.36PM .AMOUNT IS DEBITED MY A/C BUT TILL TICKET CONFIRMATION MAIL NOT RECEIVIED TO MAIL/PHONE?
I NEED REPLY IMMEDAITELY
NAM OF TRAIN- MALABAR EXPRESS/16629
ED TO GYM,DOJ-18/01/2012 SLEEPER CLASS
IRCTC ID- AMEENCA
mobile 07736991786 - 09567558898
refund my amount
I HAVE BOOKED 4 TICKETS IN GARIBRATH FRM MUM TO SURAT WHICH COST RS 1980 BY ONLINE TRANSACTION BUT NO TICKETCS WHERE ISSUED DUE TO ACCOMODATION FAILURE BUT THE AMOUNT WAS DEDUCTED FROM MY ACCOUNT .
HOW SHOULD I GET MY PAYMENT BACK?
KINDLY REFUND MY AMOUNT
Resetting of my password
My user id is chella1956 and i requested for resetting of password. Despite lapse of number of days no response at all and this has put me lot of inconvenience. Could you please attend please
payment deducted from account but not got ticket
Dear IRCTC,
I HAVE BOOKED TICKET THROUGH IRCTC ON 11th Jan 2012 .AMOUNT IS DEBITED FROM MY A/C BUT TILL TICKET CONFIRMATION MAIL NOT YET RECEIVIED TO MAIL/PHONE?
I NEED REPLY IMMEDAITELY
NAME OF TRAIN Details
FROM: H NIZAMUDDIN (NZM)
TO: SECUNDERABAD JN (SC)
TRAIN NAME/NO:12286/NZM SC DURONTO
IRCTC ID vadyalas
mobile :999928132
payment deducted from account but not got ticket Please look into this issue and refund amount the back to my account
TICKET IS NOT SHOW IN MY ID.
DEAR SIR,
I WOULD LIKE TO INFORM YOU, TODAY 13.01.2012 I HAVE BOOKED TICKET. Rs.1050 DEDUCTED IN MY BANK ACCOUNT. BUT TICKET IS NOT SHOW IN MY ID.
TICKET DETAILS AS UNDER:-
1. SURENDRA 32 MALE
2. SUNITA 28 FEMALE
TICKET ID :- [IRCTC # 214785
TICKET BOOKED:- 13.01.2011
JOURNEY DATE:- 17.01.2011
TRAIN NAME :-BSB GAREEB RATH
PLEASE HELP ME.
THANKS & REGARDS
ANIL SINGH
9911985917
9718719576
re: Money Refund Confirmation from IRCTC reference no.0428899083
re: Money Refund Confirmation from IRCTC reference no.0428899083
Hello Customer Care
I have check in my bank accounts money are not refund in my account
so please do as soon as possible
My Login ID deven1221
Regards
devendra
----- Original Message -----
From: ticketadmin [at] irctc [dot] co [dot] in
To:
Sent: Wednesday, December 14, 2011 5:58 PM
Subject: Money Refund Confirmation from IRCTC
________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Call our 24-hour Customer Care or
(2) Email Us care [at] irctc [dot] co [dot] in
________________________________________________________________________
Dear Customer, The refund of Rs.416/- for the transaction tried by you under reference no.0428899083 which has failed and later found that the payment has been debited to your account has been credited to your account on 12-Dec-2011. We suggest you to please retry the transaction, if not booked already. The booked tickets history can be checked to view the list of all tickets booked by you. Warm regards,
Customer Care
Internet Ticketing
IRCTC
DEDUCTION OF MONEY BUT NO TICKET DELIEVERED DUE T CONNECTION TIM
respected sir/mam
i have twice booked ticket for SHESHADRI EXPRESS 17209, FOR 2ND CLASS A/C, TRAVELLING FROM BANGARPET TO KATPADI. TWICE 396 WAS CHARGED FROM MY ACCOUNT, A TOTAL OF RS. 792. , WHILE NO TICKED WAS EVER DELIEVERED, I IMPLORE YOU TO LOOK INTO THE MATTER AND REFUND THE MONEY AS SOON AS POSSIBLE.
payment deduce but ticket not get
I HAVE BOOKED MY TICKET THROUGH IRCTC ON TODAY 15:35 pm .AMOUNT IS DEBITED MY A/C BUT TILL TICKET CONFIRMATION MAIL NOT RECEIVIED TO MAIL/PHONE?
I NEED REPLY IMMEDAITELY
NAM OF TRAIN-SAMPOORN K EXP.
TRAIN NO-12394
NDLS TO PNBE ,SLEEPER CLASS
IRCTC ID-vipul_civi
mobile-09729322964
Account debited but ticket not issued by IRCTC
Dear sir! i booked 3 tickets through irctc.co.in on 11.01.2012 Train: Gondwana Express (from Jabalpur to Nizamuddin); journey date 13 Feb. 2012. Everything regarding the booking procedure was going on smoothly. During the payment through OBC Net Banking; after filling all the details for banking and on clicking the make payment after a while a blank page appeared showing redirection to banking. but nothing happened thereafter. On confirming from booked history i found no generation of ticket. Failed transaction showed transaction id: 2665515(settlement requested); and Rs 1020/ debited from my account. What should i do to get my amount credited in my account. Expecting reply from your side. Thank you!
Reissue of my Password,[IRCTC #199020]
Hello!
This is my tenth mail to the customer care of IRCTfor the regeneration of pass word and my new complaint number is [IRCTC #199020]. I have applied 30 times for the regeneraion of my pass word.But after going through the process every time I see a message that it is generated and sent to email.But still I did not not get the mail from IRCTC.I even checked all the mails in junk.Please help me out as i ma not able to book my seats.
My user Id is kiran_itrc
Thanks & Regards
Sir, I have tried to
Sir,
I have tried to book a ticket from IRCTC but not succesfully complited but money has deducted from SBI account. of amount 1360 My transaction details are--
Pnr Number: 0 Transaction ID: 0440933351 Train No: 18450
Train Name: B NATH DHAM EXP From Station: (ASN) To Station: (PURI)
Date Of Journey: 04-Apr-2012 Class: 3A Boarding: (ASN)
Resv Upto: (PURI) Date Of Booking: 10-Jan-2012 Total Fare: Rs 1350.00
Refund Details
Payment Not Received From Bank
********But money has deducted from SBI account number 32034782399 of Rs 1360
Can u help me to refund my money of rs 1360. please help
From
ASHIM KUMAR MAJI
Deduct amount without ticket
Dear Sir/Mam,
I have booked my Ticket trough IRCTC online in 10/01/2012 at 19.30 PM in Muri Express from Ambala Cant to Kanpur Central and my amount Rs 535 Has been deduct from the my Account. but i have not got ticket for the same.
So please do needful
with Regards
Ateet Gupta
8528425109
loss of my IRCTC account.
Dear Sir,
I am very sorry to inform you that I am not able to open my IRCTC account at all.
it is very high time when I am writing to you. every time I put my password it says invalid password.
I would also like to address that I have booked almost 8 nos of tickets and I did not take any print out of my all the tickets, at present this is the status that I am not able to perform my journey, nor I have got any PNR no. for my booked tickets. I badly needs your help.
Please guide me where and how I can recover my IRCTC account.
Regards and thanks
login not open
My user name and password entered correct. but IRCTC not login
what is the problem . I already booked ticket .now not login . pls rectified this problems.
S. gokulakrishnan/9346037605
Account debited but ticket not issued by IRCTC
Dear Sir/mam,
My Name is BOLLE PREM KUMAR, On 26th December 2011 I booked my SL ticket two times from Warangal to Bilaspur dated 29th december 2011 for ERS BILASPUR EXP Train No. 22816 through irctc site. i made the payment by SBI Debit Card, the money has been deducted both time on that occasion but ticket was not generated. when i checked my S.B.I Ministatement that payment is done.
NOTE:
First transaction ID : 0434571409
Second transaction ID : 0434417008
please refund my total amount Rs 778/- REGARDS////-
Registered Mail Id
Sir /Madam
I have registered in irctc.co.in, ID is pg_ashok, today i click and confirm my mail id, the password has been reset. i don't know my registered mail id. i booked ticket on 14.01.2012 evening pallavan express. how can i know my password. please help to get the printout of the ticket.
Checkout under SPAM
Checkout under SPAM
Not able to register IRCTC
I filled all my personal details after that when i accepted terms and conditions due to server problem i was not able to enter the verification code, now when i am trying to register once again it says your mobile number is already registered but i have not received the user id and he password please help me how i can register
PASSWORD FORGET
Send your queries on care [at] irctc [dot] co [dot] in (wait for 24 Hour)
Please send me either my login details or e-ticket.
Hi,
I booked e-ticket on 7 Jan 2012 from Gorakhpur to Hyderabad but didn't get any mail regarding this.
my register email id - amit40 [dot] k [at] tcs [dot] com
Ticket booked -
my username - amit8553
Boarding point - GKP to SC (Secundrabad)
Travelling Date - 8 Feb 2012
Traveler Name - Hemant Kumar , Age - 27 ,
Then i reset my password and didn't get any new mail.
Now i am not able to login into my account to check PNR number.
Please send me either my login details or prinout out of ticket.
Thanks,
Amit
debited i a/c but ticket not booked
Dear IRCTC,
I HAVE BOOKED MY TICKET THROUGH IRCTC ON TODAY 12.36PM .AMOUNT IS DEBITED MY A/C BUT TILL TICKET CONFIRMATION MAIL NOT RECEIVIED TO MAIL/PHONE?
I NEED REPLY IMMEDAITELY
NAM OF TRAIN-YERCAUD EXPRESS/16670
ED TO GYM,DOJ-07/01/2012 SLEEPER CLASS
IRCTC ID-mohancfw
mobile09600314548
OR OTHERWISE I HAVE TO BOOK MY TICKET ONCE HOWCAN I PAID FOR THE LAST BOOKING?
REPLY
WITH REGARDS
payment deducted from account but not got ticket
respected sir/madam
i have booked a ticket through irctc.co.in at 1:25 pm on 4th jan 2012 in Train No 12498, Shane Punjab through obc Netbanking. date of journey is 7th jan 2012. the total fare of Rs 298 has been deducted from my OBC account but no ticket was shown in booked history. payment IS deductedfrom my bank. so kindly credit the amount back in my account.
regards,
thank you.
Transaction Id : S53669678
Transaction Srl No : 1
Transaction Date : 01-04-2012
Transaction Amount : (INR)298.00
Contact nomber- 8800304014
Email id- rajeshnalwa [at] gmail [dot] com
On 03-01-2012, I have booked
On 03-01-2012, I have booked two tatkal tickets from Devlali (dvl) to New Delhi. The payment has been deducted from my SBI account but ticket did not book. The irctc is showing me Your Session has Expired and no ticket has been reserved,so i need your kind support for refund my money. DETAILS ARE - two tickets in ac-2 tier worth Rs.3660.
1)Salimuddin (male 51)
2)Firdosh Begum (female 43)
pls look into the matter and kindly refund my money.
REFUND
Wrong user name
Sir I have enter wrong user name on eticket which not match with my id what should we do?
Re: Refund of Online Transaction paid but failed at end
Sir,
This is with reference to above subject for which i would like to inform that while booking ticket from Bhuj to Borivali with Transaction no.1228190032 it got debited from my account but in the end it showed transaction cancelled due to session expired,So we would like to rebate the same amount of Rs. 617.03 (Six Hundred seventeen & paise three only/-) to My HDFC Account from which the transaction was done.
Secondly, after that i have to again book the tickets for irctc with Transaction No.1228190607,which got confirmed in the end,So i request you to look into the matter and kindly arrange to do the needful implementation
Thanks & Regards
SN Rajpal
9224207348/9930257368
Amount was deducted but i didn;t get ticket
Dear sir/madam
I was booked ticket through irctc.co.in 27th dec. 2011. Train no:56503 VIjayawada passenger (from Nandyal to Vijayawada); journey date 15th jan. 2012. Everything regarding the booking procedure was going on smoothly. During the payment through SBI debit card; after filling all the details for banking and on clicking the make payment after a while a blank page appeared showing redirection to banking. but nothing happened thereafter. On confirming from booked history i found no generation of ticket. Failed transaction showed transaction (settlement requested); and Rs 115/ debited from my account. What should i do to get my amount credited in my account. Expecting reply from your side.
Thank you!
My contect no
9866718609
forgot password
sir,
i forgot my password.i cannot sign up again using my mobile number which is already used.kindly help me to retrieve my password & oblige to my e-mail id.
vadivel65 [at] yahoo [dot] com
Erroneous deduction on failed transactions
I booked a comment just now few minutes ago. But, what is the use of this writing?
qery on cancellation tickets
Dear Sir
i had booked the followingtransaction id/ pnr num 0433195721/ 4754403074,0433179248 /4854048341 tickets on today morning but unfortunately i cancelled both instead of cancelling one.
can u please confirm one cancelled ticket please sir. its a very urgent to me and my jrny would be tommorow evening 4 o clock and 6:50.
deduction of amount ,ticket not booked
Today on dated 23rd dec. at 14.01Hrs an amount of Rs 303/- was deducted from my citibank credit card account vide no. 503830, but ticket not issued. Then again I booked ticket and amount of Rs.303/-was deducted vide no 245817 and ticket issued. Please refund the amount of Rs. 303/-deducted vide no 503830 in my citibank account as only one ticket is issued.
Thanks
Irctc Ticket not received in Irctc account and payment has been
Dear sir,
Customer care executive(Irctc)
Respected sir,
kind for your information today I booked a ticket through Irctc login but I not received Irctc ticket on irtct login id or any sms registerd mobile or registerd email id kindly help us because my payment has been less from my city bank and not received any ticket my full details is given below
Booking ticket
DEOS TO NDLS (Vaishali express)
Date of joureny is 12-01-2012
Date of booking ticket 23-12-2011
-----------------------------------------------------------------
person name-
1-Nazma Khatun female age-31
2-Izrial Ansari male age-9
------------------------------------------------------------------
Booked ticket
from city bank credit card
Payment confermation has been conf.ticket (sms)
--------------------------------------------------------------------------------
Mobile sms received location(ticket)
9891346466(sms) not received
----------------------------------------------------------------------
Irctc login id
user id -kewalbindi
paswd-**********
email registration--kewala120 [at] yahoo [dot] com
--------------------------------------------------------------------------------
kidly help us asap.I will be thank full to you!
Thanks!
With best regards
Firoj Ansari
Mob-9540224766
TDR refund mistake
Dear Sir, Mam
I have canceled tickets of two of PNR Number: 8418690931 and filed TDR for same on Dec 10, 2011 before the departure of train (before 6 hours)
Reason was, seat not allotted for both tickets.
My Reference No: ekt2011121003844058 (for TDR)
Please, modify my details in TDR, if any mistake and refund me the full amount of canceled ticket, as no one traveled on those tickets. Current status showing for TDR is Rs. 225 refunded as my total amount of booking was Rs. 900.
Please do me favorable as soon as possible.
Thanks in advance!!!
payment deducted from account but not got my ticket
Ticket booked and not showing in my Booked history
Dear Irctc,
today i have booked one ticket i.e from tirupati to Guntur money was deducted from my account and it is not showing in my Booked history,
Hence i am requesting you to have a look into this and take action to refund my money ASAP
about e ticket
today i book one ticket from pune to renigunta (chenai exp ) payment debited from my account but ticket not display so pls do needfully.
thanks & regard
surendra
9922442685
TDR filed but money not refunded
I have making an eticket but unfortunately the train was cancelled due some reason and i have filed a TDR on 06-Aug-2011 . But till date the money was not refunded.
I have given the details of that ticket bellow..................................
Transaction Details
PNR Number: 6361220668
Transaction ID: 0371767914
Booked On: 31-7-2011
Date Of Journey: 02/8/2011
Train No: 53003
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Mainul Haque 52 Male S2 0056/ SU Booked
TDR Details
Reason For TDR: Train Cancelled.
TDR Status: CCM Registered
Reference No: ekt2011086003018239
TDR Zone: NF TDR Filing
Date: 06-Aug-2011
Refund Status: Refund under Process
Ticket not booked but money deducted from my account.
I tried booking tickets for 2 Mar 2012 for 2 passengers from HYD to HOWRAH in Falaknuma Express amounting to Rs. 2394/- The tickets were not booked but the amount was deducted from my account. Please refund me the money. I have provided the email address used for the booking
Balance is deducted from my account but ticket is not booked
When i was booking a railway ticket from KHARAGPUR JN(KGP) to New Delhi today for 17-March-2012 For through irctc site.i made the payment by SBI online banking.
My transaction was unsuccessful.. but during this my money 1515.00/ has been deducted from my account and I got an sms also from SBI that transaction was successfully done but the irctc is showing me Your connection error and no ticket has been reserved,so i need your kind support for refund my money.
the details of the transaction is below
Train No: 22811 Train Name: BBS RAJDHANI EX From Station: (KGP) To Station: (NDLS)
Date Of Journey: 17-March-2012 Class: 3AC Boarding: (KGP)
Resv Upto: (NDLS) Date Of Booking: 19-Dec-2011 Total Fare: Rs 1515.00/
forget my login password
sir,
i forget my password so not able to reserve any ticket .....will plz help me in getting my password with dat email-id.
Sir i too wana know can we able to recreate a new account in irctc ,,,,becoz vid same id and contact numbr i m not able to create my account .
plz help me sir i m in big trouble.
Deduct of Rs. 784/- from my S.B.I Account.
On 14th December 2011 I booked my SL ticket two times from Bhagalpur to Howrah dated 21th december 2011 for GAYA HWH EXP Train No. 13024 through irctc site. i made the payment by SBI Debit Card, the money has been deducted both time on that occasion but ticket was not generated. when i checked my S.B.I Ministatement that payment is done. Note first transaction ID : 0429885988 and second transaction ID : 0429888100 please refund my total amount Rs 784/- REGARDS////-
BALANCE IS DEDUCTED FROM MY ACCOUNT BUT TICKET IS NOT BOOKED
When i was booking a railway ticket from KHARAGPUR JN(KGP) to New Delhi today for 11-March-2012 For through irctc site.i made the payment by HDFC online banking.
My transaction was unsuccessful.. but during this my money 1526.03/ has been deducted from my account and I got an sms also from Hdfc that transaction was successfully done but the irctc is showing me Your Session has Expired and no ticket has been reserved,so i need your kind support for refund my money.
the details of the transaction is below
Train No: 22811 Train Name: BBS RAJDHANI EX From Station: (KGP) To Station: (NDLS)
Date Of Journey: 11-March-2012 Class: 3AC Boarding: (KGP)
Resv Upto: (NDLS) Date Of Booking: 12-Dec-2011 Total Fare: Rs 1526.03/
URGENT.. MONEY DEDUCTED BUT TKT NOT GENERATED.
i booked tatkal 4 tickets through online on 09th december 2011 morning..... from Nagore to Erode(ERNAKULAM EXPRESS) on 10th dec which starts at 16:30..... from SBI online banking.
my transaction amount id is IG80435451 in sbi.
amount has been deducted but i cant print e tickets as i cant find them in the booked history.
plz look it into it and reply to me asap or please refund it the amount Rs.894/-
Amount deducted from HDFC bank but transaction failed
Greetings!!!
I was booking a 3AC ticket from Hazrat Nizamuddin to Ernakulam on Duronto 12284 on 7th December at 6 pm.
The amount was deducted from my HDFC bankl accout no. 00321050096512 but the ticket was not booked and "transaction failure" message was displayed.
The details of the transaction are as follows:
Date: 07 Dec 2011
HDFC trasaction Narration:POS 4363030100887439 INDIAN RAILWAY C
HDFC Reference no. 134130666627
Amount deducted: 2265.00
Please refund the amount to my account:
Name : T S Sharat
HDFC A/c no. 00321050096512
Branch: Safdarjung Development Area (SDA)
Please refund the amount at the earliest.
Thanks and regards,
Sharat
9873001320
tssharat [at] gmail [dot] com
Registration verification
Sir,
I ,Sri Gopal Chandra Biswas register my name ,registration is complete but mobile OTP not received for this I am unable to verify my account.
I doubt when I was put my mobile number then put the STD code for this last number is not taken for this I have not received the OTP of mobile.
Please send the same as early as possible because I have to book the railway tickets.
Thanking you,
Yours faithfully,
Gopal Chandra Biswas
user ID no. gopal6140,
Mobile number is 9432273273