Dear Sir/madam
Am facing quite an issue with the site. I have two logins (sabby2907 & kousalya77)
a) in one login it is not updating the profile, wherein am unable to book
b) created another login and did the booking, it asked for password change, which I did , however once with a new password (given "n" number of times) it is not allowing me to login, did password re-set, still system says couldnot re-set your password.
c) now due to unavoidable circumstance, I need to cancel my ticket, which am unable because, the login created for booking got locked and couldn't operate.
Please please please for heaven sake, help me in a) getting update my 1st login and b) re-set the pwd for the second login. Tomorrow is the journey, getting a feel, have lost my money and not able cancel the ticket
thanks to help
Rgds
Sabesan

Dear Sir/Madam,
I was trying to book ticket from SECUNDERABAD to SULLURIPET, Chennai Express on date of journey 16 SEPTEMBER 2011 and i was booking on15 th sept by Tatkal E ticket, Sleeper Class . I have used Andhra Bank Debit Card to get the ticket @ irctc.co.in,Amount of R.359/- has been deducted from my account once but no tickets was booked.So kindly check and credit my money of Rs.359/-.
Reference No. SMS on mobile no-9494399743
Account Number :161210100017140
Bank: Andhra Bank, M.L.A Colony Branch, Hyderabad-500034.
Transaction Date 15-sep-2011 .
Contact Number: 9494399743
E-Mail: lalitsanjus [at] gmail [dot] com

Thanks,

Lalit.

Dear Sir,

I was trying to book ticket from NDLS to PNBE Shramjeevi Express (Train No. 12392) on date of journey 16 SEPTEMBER 2011 and i was booking on13 th sept by E ticket . I have used BOB Internet Banking to get the ticket @ irctc.co.in,Amount of R.938/- has been deducted from my account twice but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.1876/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

BOB Reference No. SMS on mobile no-9718445796, 9654702237

Account Number :21480100009511

bank: Bank Of Baroda, 1 & 2 Chowk, NIT. Faridabad (Haryana)-121001

Transaction Date 13-sep-2011 .

Contact Number: 9654702237

I was trying to book ticket from SBC to VZM Prasanti express(Train No.18464) on date of journey 18 SEPTEMBER 2011 and i was booking on 07 th sept by E ticket . I have used Sbi debit card to get the ticket @ irctc.co.in,Amount of R.1021/- has been deducted from my account twice but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.2,042/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

sbi Reference No. SMS on mobile no-9437526441

Debit Account Number :10575367039

Debit SBI Sunabeda, Orissa

bank: state bank of india

Transaction Date 07-sep-2011 .

Contact Number: 9437526441

Emai id : majhisukadev [at] gmail [dot] co [dot] on
Regards,

Sukadev Majhi

Dear Sir / Madam,

I was trying to book ticket from TADEPALLIPUDAM to SECUNDRABAD GOUTAMI Express(Train No.12737) on date of journey 12 SEPTEMBER 2011 and i was booking on 06 th sept by E ticket . I have used Sbi Netbanking to get the ticket @ irctc.co.in,Amount of R.450/- has been deducted from my account but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.450/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

sbi Reference No. IG 65780684 06-sep-2011

Debit Account Number :00000030397220689

Debit Branch attili, andhra pradesh

bank: state bank of india

Transaction Date 06-sep-2011 at around 12:39 pm .

Transaction id :0387697394

Contact Number: 9966110360/9618727227

Emai id : ramkumar [dot] smo [at] gmail [dot] com

Regards,

ramkumar

Train No. 12509 on 3/8/2011 from Bangalore Cy(SBC) to New Jalpaiguri(NJP) was cancelled, I have filled TDR on 6/8/2011, Ref. No. ekt2011086003018385 (PNR # 4328854450), No refund even after a lapse of about one month, No response either from any irctc authorities. May I have the contact # of the concerned authority or know when my refund will be settled as I have already undertaken a lot of pain in completing the journey without any suitable arrangement by the railway authorities. waiting and lodging complaints for refund; Will someone from irctc (TDR Process Team) be kind enough to put an end to my hardship : SUBIR KUMAR DEY (08001193852)

Hi
This is Vignessh from Chennai...
I have booked a e-ticket on 1-9-2011.. they have debited the amt from my acct. but the ticket status is in failed transaction....To know the reason..
I was calling to the customer care number for the past half an hour.The ring goes on But no one is their to attend the call... The number i tried is 044-25300000.... Then what is the use of having Customer care.....
you are wasting my time.........

Dear sir,

Im, Theo, was doing online ticket booking facility since so many years. Now recent day when im trying to login, I could not log in and getting message, user id and password is wrong. my user id is Theo and trying on your website, Please guide / help me what to be done to retrive or should i create a new id, even i tried to create a new but it says that my mobile number already exsists. What does mean by????????

So henceforth i cannot use IRCTC net????????

Hello,
I have booked a ticket through internet where the gender entered by me is female instead of male by mistake.

Will it create any problem during travelling?
Also what is the procedure to change the gender and to whom I have to contact?

Kindly revert as soon as possible.

Thanks

Request to refund Account debited but ticket not issued by IRCTC

Account debited but ticket not issued by IRCTC
Dear Sir / Madam,

I was trying to book ticket from Yasvantpur to Kacheguda for wainganga Express(Train No.12251) on date of journey 30th august 2011 and i was booking on 28th august in tatkal scheme by Eticket for my brother (Sujith) and my friend named Nikhil who stays in Bangalore and on leave for 4 days to Kacheguda.I have used SBI Netbanking to get the ticket @ irctc.co.in,Amount of R.708/- has been deducted from my account but my Irctc account shows no booked history and no tickets were booked.So kindly cross check and credit my money of Rs.708/-.bank transactions shows success and Irctc website shows they don't received and my ticket has not booked.so i request you to refund my money as earliest .

Reference No. IG64482830 28-Aug-2011 [08:50 AM IST]

Debit Account Number 00000020071530934

Debit Branch KANTESHWAR SBI

state bank of India(sbi)

Remarks Railway tkt booking

Transaction Date 28-Aug-2011

Transaction id :0383831561
Amount INR 708.00

Status Success

Reason Completed Successfully

Details are as below:
Ticket Booking Date: 28/Aug/2011
Journey Date:30/aug/2011
Contact Number: +919848944711
Kindly look into this and refund my money, Rs 708/- at the earliest.

Regards,

Ajith Kumar p

Dear sir! i booked 2 tickets through irctc.co.in in 3A on 26th aug. 2011. Train: Jaipur express (from Indore to Jaipur); journey date 29th aug. 2011. Everything regarding the booking procedure was going on smoothly. During the payment through SBI debit card; after filling all the details for banking and on clicking the make payment after a while a blank page appeared showing redirection to banking. but nothing happened thereafter. On confirming from booked history i found no generation of ticket. Failed transaction showed transaction id:0383091660 (settlement requested); and Rs 1410/ debited from my account. What should i do to get my amount credited in my account. Expecting reply from your side. Thank you!

Account debited but ticket not issued by IRCTC
Dear Sir / Madam,

I was trying to book ticket from Mumbai to Guntakal for KANYAKUMARi Express(Train No.16381) on date of journey 30th Sep 2011.I have used Citi Bank Credit card to purchase the ticket @ irctc.co.in,Amount of R.313/- has been deducted from my account but my Irctc account shows no booked history and no tickets were booked.Later i have booked one more ticket for the same and got ticket booked.Bank Approval Details are as :575501 or 014875.As I have used again and booked the ticket and my account got debited with Rs.313 again and i dont know which transaction got declined and thus proving both Approval Numbers from the Bank.So kindly cross check and credit my money of Rs.313/-.
Details are as below:
Ticket Booking Date: 24/Aug/2011
Journey Date:30/Sep/2011
Contact Number: 9987658063

Kindly look into this and refund my money, Rs 313/- at the earliest.

Note:Kindly note that my account got debited twice with Rs.313/- each time.

Regards,

Suresh Kumar U

My name is Kalidasan , i try to e-book KJM to Mas , but at last min i got error on page , even though my money also deducted in my account , pls refund it .
detail

Account Transaction : stUBP - 3597945/irctc
bank name : bank of India

ph number : 9962010747

Dear Sir/mam
on 21 Aug 2011 i tried to book my Tatkal ticket from Delhi to Raebareli but due to server problem my amount has been deducted Rs.895 from my SBI account but i did not get any reservation, so this is my humble request please refund my amount and kindly inform me on my Mob-8010887655

I was booking for three tickets from Guwahati to Howrah on Kamrup express on date of journey 8th Oct 2011. After i did Sbi internet banking,money has been deducted from my Sbi account but my Irctc account shows no booked history and no tickets were booked. kindly refund my money, Rs 1006/- or book my ticket. this is a real inconvenience for students like us.
Transaction details are 0380016841ig63243817 transfer to 31797290939 Sbi I.R.C.T.C. Collect 19/08/11

Please send me details about SL Coach (72 births) ,3rd AC (64 births) and 2nd AC (46 or 48 births) booking for 15 days tour. e.g. booking process, charges, damage charges or waiting charges, deposit, maintenance and time of booking or any other charges.

Dear sir,
An hour ago I was booking my 6 tickets from New Delhi to kishanganj through Train No 22424 for Departure date 03/11/11 and the Transaction ID is 0377223389 but at the last moment due to you server problem I could not get my ticket booked but ultimately the amount Rs. 8060 has been deducted from my Citi Bank credit Card. i talk to the Citi Bank Customer Care. They have given me the approval no. 372187 and told me to talk to IRCTC Customer Care but unfortunately neither your customer care no rings nor responds just silent when dialled. please respond me either book my ticket or refund my money immediately so that I could be able to book another ticket before all the tickets of the same train booked.

Thanks & Regards
Asif Enam
Mob: 9871949157

dear sir ,
please help me,During ticket booking process from irctc, only one tiket is generated to me. and another two ticket is failed during this process.

but the failed tickets amount also debited to my account. so I request you to please credit the deducted amount to my Account,

also reply how much time it will take to credit in my acoount ? so i will book my return tickets

ple reply

regards;
Gopal Tulshiram Jadhal
9936997523

Dear sir ,
i have done ebooking on irctc today 10/8/11.my amount RS 648/- has been deducted without booking the ticket .
plz refund it or book the ticket of the same.
details: booked date :10/8/11
reservation on date :12/8/11 from gulbarga to bangalore,udayan express train .tatkal ticket.
plz reply me soon....

vipin
8105855949

due to connection problem i did not get my pnr no while booking charge is cut from my account what should i do to get pnr no my transaction id is - IG62084814
please give me solution

I booked my ticket through IRCTC few weeks ago...
Now I have to get the printout but SERVICE UNAVAILABLE
huhhh

Dear Sir/Mam...

On 03 Aug 2011 i booked my reservation through irctc site. i made the payment but the money has been deducted and no reservation made for me. this is first time i faced this problem
Receipt Number for this is : : 2001584965
Transaction ID: 0373605550
and money deducted from my AXIS BANK account is 573/-.

In the cases refuned details says that "Payment Not Received From Bank". if it was not recieved then why money was deducted from my account.
My irctc id is :mangu7

There are so many complaints against irctc and yet they do not bother about it.

how can i get money back??
please do the needful

Ticket History
Pnr Number: 0 Transaction ID: 0373605550 Train No: 12401
Train Name: MAGADH EXPRESS From Station: (PNBE) To Station: (NDLS)
Date Of Journey: 08-Aug-2011 Class: SL Boarding: (PNBE)
Resv Upto: (NDLS) Date Of Booking: 03-Aug-2011 Total Fare: Rs 573.00

Refund Details
Cancelled Date: 03-AUG-2011 Refund Amount: Rs 573 Refund Status: Refunded
Receipt Number: 2001584965 Refund Date:04-AUG-2011
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

dear sir or mam today(07-08-2011) i booked the ticket from koderma to new delhi.The amount creditted from my account but i wont get the ticket,,what should i do,,plz support me.waiting for ur response.vikash

I BOOKED TICKET FROM DAUSA TO AHMEDABAD ON 4/8/2011 BUT BECAUSE OF SOME PROBLEM MY TICKET WAS NOT BOOKED BUT THE TICKET AMOUNT RS.588 WAS DEBITED FROM MY CARD. PLEASE CREDIT MY AMOUNT INTO MY CARD

Hi,
I Had booked 5 ticket under PNR No:2117208780,
from that 2 pax -Monika Trivedi and Jemini Trivedi got RAC and traveled.
Rest Three pax Mrs. Vijaya shukla (Adult)Mstr. Hemang shukla (Child)& Mrs.Ranjanaben shukla had not travel as tkt was wishlist.I had filed TDR.
I had received email form IRCTC that :- REGRET Dear Customer, With Reference to your PNR No:2117208780, we regret to inform you that refund is not admissible as informed by Railways through their letter no : RF/REGRET/10-11/99/25.07.11/WR and the reason being : 466-WR/40 As per records Passenger(s) travelled on the ticket.The case is repudiated. In case you require any further assistance, please mail us at tdrprocess [at] irctc [dot] co [dot] in or call us on 011-23345900 With regards, TDR TEAM .

I Spoke to Ritu on Customer Care No.24x7 Helpline: 011 39340000.She infmd me that all pax had traveled on same PNR and For refund I have to Prove That rest 3 pax had not traveled .Can someone infmd IRCTC People that pax cannt travel on WAILING E-TICKET?

Dear Sir,

i am not getting mobile varification code that's why i am not able to do any thing in IRCTC.
I want ot do reservation online.

Please obsrve my complaint

Thanks and Regards
Ketan

I booked eticket fm sc to vskp doj 5/8/11 but my ticket is seems to be incomplete my personnal details not shown in my status pse. check

1. That i have booked one ticket for travelling on 27/08/11 from ranchi to new delhi in rajdhani express from the website irctc.co.in. The ticket was booked on 30/07/11 in the evening. My irctc id is abhishriva.
2. That while i was booking i came across the payment gateway and choosed for paying through sbi debit card, thereafter i entered my details of the said card but when the ticket was getting processed my power got cut and internet got disconnected due to which payment was made but ticket was undelivered then again i tried and succesfully got the reservation in the aforesaid train on the same date as stated above.
3. Thereafter i checked my account and came to know that an amount of rs. 1500 has been cahrged twice.
Therefore in these circumstances it is requested that please refund my extra charged 1500/- rs.
My phone no. Is 9771696062.

dear sir /madam

today i have booked ticket for journey from Khagaria junction to new Delhi train newjalpaiguri express(NJP EXPRESS ).
amount credited from my SBI dabit card but ticket not processed please see blew instructions by IRTC
my name is RAMAN KUMAR
ticket booked date 31/7/2011 morning
journey date 29/10/2011
my mobile no.09166604963

DEAR SIR,

I WANT TO BECOME AN IRCTC AGENT IN KANPUR.
WHATS THE FORMALITIES AND THE DOCUMENTS WILL BE REQUIRED FOR IRCTC AGENT.

I WILL GIVE YOU THE COMPLETE DOCUMENTS AS PER YOUR REQUIREMENT.

FOR NOOR AL MADINA TOURS & TRAVELS
97/138, TALAQ MAHAL,
KANPUR - 208 001 (UP)
+915122303027

Dear sir i booked E-tickets through my user ID . i want to cancell those tickets, but i forget my user-ID and password. please help me out. i've only two days to cancel. my mobile no is 09391837223.thank you

sir,
i would like to know how to join a broker in irctc to ( reservation ticket & general tickets).

dear sir /madam
today i have booked ticket for journey from Kanpur central to new Delhi train no.12033 satabdi express.
amount credited from my SBI dabit card but ticket not processed please see blew instructions by IRTC
my name is pawan srivastva
ticket booked date 18/7/2011 morning
journey date 19/7/2011
my mobile no.09839550506

thank you

i have lost my ticket but have a xerox copy of it. Can i travel with the xerox copy and id proof..

DEAR SIR
I atul vikram is avalling online ticket 15/07/2011
please sir extra charge refund my account

Dear Sir,
I sign up in IRTC . I received Mobile Verification code, but did not received my password . I Book the seats so you Please help me.

sir,
i did updated my irctc profile for correction of my mobile no. and email id. but when i relogin then error show that your password is wrong. i didn't update my password. so please send my account password to my mail or mobile ,i have to cancil my eticket .
it is very urgent sir,please...