IRCTC Air Contact No. 1800 110 139

Updated on Saturday, 16 November 2024 - 9:57am

Organization:

IRCTC

Toll free Number(s):

1800 110 139 (For Customer Support)

All India Number(s):

080-4464 7998 (For General Queries)
080-3573 4998 (For Support)

Website:

Official Website

IVRS Menu: 1800 110 139

Press 1: For Air Ticket
Press 2: For Touris Package
Press 3: For Retiring Room
Press 4: For Hotels
Press 5: For Bus Tickets
Press 6: For Hele Yatra
Press 7: For Tourism Train
Press 8: For Any Other Query

Email

flights [at] irctc [dot] co [dot] in (Customer Care)

Important Links

Return/Cancellation Procedure

If you have any query/complaint then firstly you have to call 1800110139 or email at flights [at] irctc [dot] co [dot] in.
Cancellation charges of airlines are subject to change and would be applicable as per airlines policies at the time of cancellation.
When you cancel a booking with IRCTC, a fee of Rs 250 per passenger per segment applies, in addition to the airline's charges. For changes to your booking, an amendment fee of Rs 250 per passenger per sector is also charged.
Foe More Information Related To Return/Cancellation Procedure please read.

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

Social Sites

Parent Article:

IRCTC Train Ticket Customer Care No. 14646

Comments

Tue, 28/06/2011 - 11:03am — Malathi Ganesan (not verified)

Sir,
In most of the stations, people have to climb about 50 steps and get down to reach their platform. I see the senior citizens suffer a lot in this regard. Besides people with heavy luggage are also finding it difficult. So. please arrange an alternate path for them

Thu, 23/06/2011 - 3:11pm — Anonymous (not verified)

forgot my password

kindly give my password , i also forgot by recovering my answers

Thu, 23/06/2011 - 2:51pm — Selva (not verified)

Worst Service at the customer care.

There are bunches of stupid 3rd class girls sitting at the customer care who don't know anything about the booking process and Mannerless people..

Wed, 22/06/2011 - 10:47pm — manojchama (not verified)

how to get mobile verification

Dear sir
i tried many times with my all emailids andmobile nombers but could not gt mobile verification i could not under stand the problem . help me by my email truesayer [at] gmail [dot] com

Tue, 21/06/2011 - 2:15pm — Shivshankar dohale (not verified)

login issue due to not receiving mobile verification code

Hi,
i Shivshankar D. Dohale, having irctc account's username "shivsh2000 "but i forgot passward after my request irctc send me email verification passward but unable to send me moblile verifcation code so i can't login, if possible don't mandatory mobile verification code, please resolved my probleum as early as possible .

Regards,

shivsh2000

Tue, 21/06/2011 - 12:45pm — BABU.p (not verified)

Password problem

Dear Sir, i have reset my password but i didn't get any password through mail id and mobile number also. i have need book some more tickets. please send my password through mail as well as to mobile also. My login ID is BABUPA and my date of birth is 30/04/1977 for your conformation. my mobile is 08527400911 & 09901400911 my email id is babu_kutty2003 [at] yahoo [dot] com

Mon, 20/06/2011 - 8:00pm — harishsingh (not verified)

password problem

Dear sir,
I am harish,I made an account in irctc.com.in but I did not get any password in my email id . my user id is hsmobile and mobile verification is hlo141.please send my password in my email id or my mobile(+919198044892).
please help me.

Sat, 18/06/2011 - 6:30pm — rajni (not verified)

not able to log in

Dear Sir,
I have forget my password. how can i access my account again. I have need of this account, because i have made many tickets and need to cancel some of them. how can i got it again.
Please reply as soon as possible.
my id rajni102 mobile no 9041834711

Mon, 20/06/2011 - 2:33pm — Anonymous (not verified)

hi

You can click : forgot password link" at login page..
Choose your question which you indicated at the time of registration.
Put the right answer for your question which you entered at the time of registration.
They will send your new password to your registered e mail id

Fri, 17/06/2011 - 12:32pm — shahul hameed (not verified)

password not working

Fri, 17/06/2011 - 10:26am — DOLARAM CHOUDHARY (not verified)

irctc Forget Password

Forget Password

Dear Sir,
I have forget my password. how can i access my account again. my usser id dmchoudhary1980 [at] gmail [dot] com I have need of this account, because i have made many tickets and need to cancel some of them. how can i got it again.
Please reply as soon as possible.

Thanks
Dolaram choudhary

Thu, 16/06/2011 - 2:06am — Manish Jha (not verified)

Forget Password

Thanks
Manish Jha
manish [dot] mca [at] rediffmail [dot] com

Wed, 15/06/2011 - 9:58am — raj (not verified)

irctc password changed

sir , my user id is vermaraj88 password is very good i can't open my account plz help me?

Tue, 14/06/2011 - 6:45pm — binod (not verified)

e mail verification password

I have an account in irctc.co.in (user name is Binod678. your site ask the email verification password and mobile verification password. I already got the mobile verification password by an SMS. But, I can't get email verification password. Please send the email verification password in to my mail (binodupadhyay1 [at] yahoomail [dot] com) urgently or suggest another way to reset my account.

Sat, 18/06/2011 - 9:37pm — Bvsolanki (not verified)

irctc account activetion

I have an account in irctc.co.in (user name is Bvsolanki. your site ask the email verification password and mobile verification password. I already got the mobile verification password by an SMS. But, I can't get email verification password. Please send the email verification password in to my mail (bharatvsolanki [at] ymail [dot] com) urgently or suggest another way to reset my account.

Mon, 13/06/2011 - 9:13am — P.R.RUCKMANI (not verified)

MOBILE NO. REGISTERED BUT VERIFICATION CODE NOT SENT

I HAVE ALREADY REGISTERED MY MOBILE NO. ON IRCTC.CO.IN BUT I HAVE NOT YET RECIEVED VERIFICATION CODE. SO HOW CAN I CANCEL THE REGISTERED MOBILE NUMBER IN IRCTC.CO.IN OR HOW CAN I ACTIVATE MY ACCOUNT WITHOUT VERIFICATION CODE

Wed, 08/06/2011 - 2:15pm — sujith (not verified)

password problem

My user id is sujith_415 . On 08th jun 2011, I updated my mobile number from irctc account .i got verification password as sig477. But I have not so far got email verification password till. I have already booked tickets for travel on 17th June 2011 from hyderabad to Mumbai and Mumbai to Ahmadabad . I have not taken out printouts of tickets. I have not noted pnr number. Pl help me.

Mon, 20/06/2011 - 2:07pm — Anonymous (not verified)

just waste of time these ircc

just waste of time these ircc people have left many customers like you in lurch even i am suffering i got my password verification but not getting my mobile verification code inspite of many tikets logged,

Tue, 07/06/2011 - 5:56pm — Chandan Pandey (not verified)

For E-mail verification code

I have an account in irctc.co.in (user name is chandu_kd). Unfortunately, I forgot my password. I am trying to reset my password and your site ask the email verification password and mobile verification password. I already got the mobile verification password by an SMS. But, I can't get email verification password. Please send the email verification password in to my mail (chandan_kkd [at] rediffmail [dot] com) urgently or suggest another way to reset my account.

Thu, 02/06/2011 - 5:41pm — kapil (not verified)

Cant able to Login - Change password page shown

Dear sir, I am kapil, is availing online ticket booking facility since last five years. Today I could not log in and getting message user id and password is wrong. my user id is tkapil82, dont know wat to give for mobile verification password and email verification Please help me what to be used as email verification id. regards, kapil.T

Thu, 02/06/2011 - 10:04am — Sham Sunder Sethi (not verified)

Profile upgration-provision of mobile verification password

IRCTC vide their email dated the 25th May,2011 upgraded my profile but they have not provided me mobile verification password without which I am unable to activate my account. In this regard I have sent several emails and phone calls but needful has not been done so far. Sham Sunder Sethi User id: sham_astha Mobile number: +919417259691

Mon, 30/05/2011 - 3:41pm — D Gurumoorthy (not verified)

not able to log in

My user id is gurudandu and my earlier password is ramram. On 26th May 2011, I got new password from irctc viz.gyc518 and mobile verification password as gsl974. But I have not so far got email verification password tilldate. In this connection I have sent more than 6 emails to you. No positive response. I also contacted customer care at chennai. Again no positive response. I have already booked tickets for travel on 4th June 2011 from Chennai to Bangalore City by Brindavan express. I have not taken out printouts of etickets. I have not noted pnr number. Pl help me.

Mon, 30/05/2011 - 3:03pm — Anonymous (not verified)

Online Payment done but NO Booking Transaction....

Dear Sir / Madam, This is regarding my Tarin ticket booking through On Line on IRCTC website TODAY on 30th May 2011 Time - 2:09 pm; Train No: 16515; Train Name: YPR MAQ EXPRESS - Rs. 666/- got paid from my HDFC Bank Credit Card no. ending with 6338. I confirmed from HDFC bank Customer Care and they have given the But I have not got any PNR / Trasaction reference from IRCTC web site and website got hanged. I have been calling chennai Customer care but NO one picking up calls. What customer care is this. My Credit Card Transaction number is - 095212 - AMOUNT Rs.666/- Kindly give me the PNR number / send me the E Ticket

Sat, 28/05/2011 - 6:29pm — venu (not verified)

payment deducted from account, but not got the ticket.

Dear Sir/Madam, Yesterday(27/05/2011) about 4.30pm, I have reserved a ticket for cuddapah station to Nizamuddin by APSampark kranti Express(12707). My balanced has deducted but ticket didn't find till now. Transaction number was 0345765410. I paid by State Bank of India and my account no was 30636170137 reserved ticket for Cuddapah Station to Nizamuddin for 08/07/ 2011. It is showing like that payment settled but ticket not booked. Please confirm the same, I am waiting for your response. --

Sat, 28/05/2011 - 4:48pm — arvind (not verified)

E-mail and mobile verification password

After all years enjoyed through IRCTC, i got problem with e-mail verifcation and mobile verification passwords which I dont know nothing received to my cell or in e-mail. Its really difficult to solve this problem. I am really struck with this. Please make things easy not much complicated. Best regards Aravind

Mon, 23/05/2011 - 8:49pm — Munna prasad (not verified)

Complain

Train no.12236 GHY RAJDHANI passed through MFP once in week. However qouta is less. After five minute of opening i got ticket for ac 2 in waiting. However after one later for GHY there was availabilty. I have two confirmed tickets other two are WL/1 and WL/2. Journey date 28/6. Is any chance tickets confirm?

Fri, 20/05/2011 - 9:58am — kamlesh kumar gupta (not verified)

knowledge for railway travelling

Dear, Sir/Madam I have railway E-Ticket. but i have for ID Proof only schooling Certificate. can i travel with graduation certificate. or what is the requirement for ID Proff.Plz reply soon.

Fri, 20/05/2011 - 10:13am — admin

No you can not.

Tue, 17/05/2011 - 6:46pm — Lalitha (not verified)

paid but ticket didnt find

Dear Sir/Madam, I have reserved a ticket for Banglore station to Davanagere by Hubli passenger. My balanced has deducted but ticket confirmation didn't find until now. I paid by SBI Debit card no6220180440700137621. Please confirm the I am waiting for your response. My contact no. is 9986189465 Thanks

Mon, 16/05/2011 - 5:07pm — devesh dagur (not verified)

Paid But Ticket Didn't Find

Dear Sir/Madam, Yesterday(15 may) about 3.30pm, I have reserved a ticket for nizamuddin station to agra cantt by Taj Express. My balanced has deducted but ticket confirmation didn't find until now. I paid by Punjab National Bank Debit card no. 5126-5200-7818-6314 and reserved ticket for Nizamuddin(Delhi) to Agra By Taj Express for 2o May 2011. Please confirm the same, I am waiting for your response. My contact no. is 9811198073 Thanks Devesh Dagur

Mon, 16/05/2011 - 6:07pm — admin

Don't worry. First login &

Don't worry. First login & check in your account booked tickets. See if the ticket is there. If it is not then wait 1 week or so, the amount will be reversed in your account.

Fri, 13/05/2011 - 9:09am — vinod k Sankaran (not verified)

Rude behaviour of TTR in train nos 12678 on 13/May 2011

Dear Sir I had booked an ticket in the above train bearing nos 4541492758 i n AC 3 tier on 13/May/2011, the TTR was so rude because I showed him the ticket in the platform with my left hand, as i was carrying my suitcase in my other hand. He almost throw the ticket, & was rude telling that his day would be bad as he got the first to thro a left hand, he shouted at me & asked me to go sit in the train, I had showed the the ticket as the Chart was not put up on the train. When asked why he was so rude he said that this was his Tone Please advice your staff & train them not to be rude awaiting your reply on this issue I am also sending a copy of this mail to your HQ at Delhi & Secunderabad A hard copy of this would be sent to Ministry of Railways also. Awaiting your reply on my ID vinodksankaran [at] rediffmail [dot] com Regards Vinod k Sankaran

Wed, 11/05/2011 - 3:23pm — deepak (not verified)

no water facility in train number 12270 ,at coachs s4&s7

sir .there was no water in coachs of s4&s7 on the train nummber 12270 (duranto express) .we complaint to TTR he is not giving responsible .so check out these coachs and recover it sir

Thu, 26/05/2011 - 8:01pm — ANIL KUMAR SINHA (not verified)

not able to log in

Dear sir, I, Anil Kumar Sinha, is availing online ticket booking facility since last ten years. Today I could not log in and getting message user id and password is wrong. my user id is anshu5 and password is 16031949 on trying on your website, i got mobile verification password afe122 and email verification with instruction to include string also [IRCTC#1501252], but still I am not being allowed to log in. Please help me what to be used as email verification id. What does mean by please also include string? Anil Sinha